Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7509 results found
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I am using Illustrator v25.0 64-bit on Windows 10 and the Up/Down keys are swapped with the Left/Right keys.
I am using Illustrator v25.0 64-bit on Windows 10 and the Up/Down keys are swapped with the Left/Right keys.
Basically, if i select a shape and try to move it left with the left arrow key, it results in the shape moving down. The other arrow keys are also linked to incorrect directions. This behavior is only happening since the recent update.
1 vote -
Unable to turn off anti-aliasing when exporting a BMP - Illustrator 25.0
Using Illustrator 25.0
Exporting file as BMP, RGB @ 1200ppi with Anti-aliasing set to none but the file still shows anti-aliasing.
Had to go back to Illustrator 24.3 to get a bmp without anti-aliasing.
1 vote -
AIC save as causing crash
When working with an AIC file it can not yet be embedded into InDesign. In order to do so, I need a local copy of the file.
When choosing "save as" and then a local folder, on pressing save Illustrator crashes. I have tried this several times on a few different computers now :(
Have had to resort to copying the contents and setting up a new document locally in which to paste - not efficient at all!
1 vote -
"Can't create an eraser path"
Trying to erase part of a path and keep getting the popup message "Can't create an eraser path". This happens in version v25.0 78@219798 but it works as expected in v25.0 and v24.3
1 vote -
Just update to Catalina 10.15.7 and having lots of issues with Illustrator.
Just updated to Catalina 10.15.7 and having lots of issues with Illustrator. Initially it wouldn't open. Rebooted and it opened after several attempts. Now can't save a file, it just hangs at the 'Writing illustrator EPS format...' First only got to 3%, now 100% and can't get past that.
1 vote -
Bad version for save option panel
Illustrator 25.0 (2021) - macOS 10.15.7 (Catalina)
There is only 2020 version for save option panel, no 2021 version.
1 vote -
Unexpected fills when editing a pattern swatch
I manually created a pattern swatch and discovered I had an error. When I pull the pattern tile onto the artboard to edit I have fills where there were none. The motifs and lettering were created in Illustrator on iPad with the blob brush tool and then arranged into a repeating tile on the desktop -- most current CC release. I suspect the path orientation is reversed as when I try to remove the fill I still have a filled shape.
macOS Catalina 10.15.7, Illustrator Beta 25.0 78@21978
1 vote -
Undo in Isolation mode crashes
When Cmd+Z (Undo) is pressed when in Isolation mode, illustrator crashes, after a prolonged period of spinning colour wheel. Second time this has happened.
1 vote -
Illustrator remains on top at all times
I don't know if I've done something or there is a bug, but AI is stuck ontop as the front window and must be manually minimized. Selecting another programs from the task bar doesn't minimize or force AI to drop back. This is really hurting my work flow and driving me nuts.
Working on fully up to date AI2020
Windows 10 Pro
Dell Precision M7540
Intel i9-99801 vote -
Export for screen file name not working
So, I am using Illustrator 25.0 on a Mac 10.15.7 and when I want to export artboards through export for screen menu, the output file only contains the artboard name. The file name is missing (as prefix).
The process is:
1. I create a document.
2. Draw a rectangle (or anything) in artboard named 'rectangle'.
3. Save it anywhere as 'test.ai'
4. Export the artboard using export for screen as a JPG, with default settings — Ai won't show any file name.
5. The exported file is named rectangle.jpg instead of test-rectangle.jpgIn older versions the exported artboard used to…
1 vote -
My entire screen goes black when I try to open Illustrator 2021
I have a Mac, Catalina, Version 10.15.7 (19H2)
My touch toolbar stays lit up and I can tell Illustrator is opened based on the toolbar options, but nothing displays on normal screen. Screen returns after I Quit with CMD + Q.
1 vote -
Accessing onedrive files
We store all our art files on onedrive. I am unable to import or access illustrator files from our onedrive. Would love to be able to open, edit and re-save to make in the moment adjustments. Or am I doing something wrong?
1 vote -
reference
BUG: Transform > Set Reference Point
The transform tool is not behaving as expected. Width and dimension transformations do not transform according to the selected reference point.
EXPECTED RESULT: when the reference point is set to
centre, I expect the transformation to apply 50% of a change in the height or width value equally to both sides of the object.ACTUAL RESULT: The transformation behaves as it was set to
leftand applies 100% on the new value to the right side of the object.To see this bug in action, please watch the attached clip.
Version & OS
…1 vote -
Crashing when trying to save file
Sometimes when I'm trying to save my progress on a file, it crashes and doesn't create a recovered file or anything. I've lost a lot of work.
1 vote -
コピー＆ペーストできない
「別名で保存」を新規フォルダの中にするとき、ファイル名をコピーし、「新規フォルダ」を選択。
その「新規フォルダ」の名称として先にコピーしたファイル名をペーストすることができない。（もちろん拡張子は抜いてです）1 vote -
Layer colors changes on download from Creative Cloud
After downloading an illustrator cloud document to my desktop, the resulting file has the wrong layer colors. The colors appear to change to the default order; blue, red, green, etc.
We have our artwork on the second layer, which changes to red, and red is a terrible color for anchor points against artwork. Also, our translator uses color coded layers for different languages, and we really don't want to have to change them all back.
This bug appears to be the same as the bug that occurred when files prior to 24.0 were saved in 24.0 (before that bug was…
1 vote -
Fonts dropdown is not showing any fonts
My font dropdown is no longer displaying any fonts, I updated to the most recent version. While researching it looked like this was an issue a few years ago...did this issue come back again or is mine broken?
1 vote -
Not being able to grab smaller objects
I don't know exactly when this changed but I noticed how system has a much lower grabbable distance around things. I end up toggling a lot between the outline view ctrl+Y and selecting things that way which is not efficient.
we always have a lot of fills and effects, so when I try to grab things I'm always grabbing shadows that are so much larger than the line it came from so I have to use it a lot. This didnt use to happen before with older versions, can this be improved for future upgrades?1 vote -
Shortcut keys not shown or working for items in Objects menu and in other menus.
Many but not all shortcut keys are not shown in the Object menu or operate as in previous version! This is a major setback for my type of work. Can't quickly Group/Ungroup, Zoom, UNDO, Copy,Paste,stacking order, other functions. Browsing the menus shows only a few shortcut keys. Same in all workspaces. Please put them back as in the previous version!
1 vote -
unknown problem when opening the program
it appears an unknown problem when i start up adobe illustrator
1 vote
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