Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8207 results found
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Type on Path Brackets Not Appearing
When using type on path tool (and then direct selection for realignment), the brackets to realign often don't appear regardless of how long you tediously go over the path trying to get the cursor to change. In the off chance we can get them to appear, often it isn't possible to drag the text fully to where it needs to be to go in place before the cursor jumps. This isn't happening in Photoshop, only Illustrator, which leads me to believe it is a bug.
2 votes -
Excessive fan and temperature in v21
Hi. Upgraded to v21 from v20 when it was automatically available. I am on a Dell laptop 7501 with Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz and 40gb RAM. Since installing v21 when illustrator runs it constantly runs the fans up and CPU temp is generally above 80degrees, after about an hour the program crashes. All drivers are up to date. Switched back to v20 and no issues, no fan noise in operation and temp about 20degrees lower!
2 votes -
illustrator is unable to save this document ... due to some unexpected errors.
Prior that, I get a message saying "This file has been modified outside Illustrator. Do you want to continue?" Then I click yes.
Then... "Illustrator is unable to save this document ... due to some unexpected errors."
I've been getting this message every now and then whenever I try to save a document. Started when I updated my Adobe Illustrator to version 25.0.
Save a copy yields the same result.
Adobe Illustrator version 25.0
macOS Catalina version 10.15.62 votes -
Version 4 ICC profiles were converted to version 2 ICC profiles.
I get this message:
"Version 4 ICC profiles were converted to version 2 ICC profiles."
whenever I save a PDF when using the GRACoL_CRPC6.icc profile. I get it regardless of whether an image has been placed in the document or not.It is very inconvenient to have to click to dismiss this message every time I make a PDF, which over the course of job will amount to 100s of times. Also it means our automation of PDF making is interrupted and requires an operator to pay attention the whole time.
Thanks
Dave2 votes -
Graphics do not show when document is opened, only in preview
When I open a document with several artboards that was created in the 2019 edition of Illustrator I can see all images in the preview - but when I open the document there are only empty artboards. How can I avoid recreating all my artwork?
My Illustrator is updated to the latest edition and the technicians have deleted all previous versions. My computer has 16 GB RAM, x-64 and runs the Windows 10 pro.2 votes -
Consistence in editing common values
E.g. when two HSB colors voth have 100% saturation, a selection containing those objects should allow to edit their saturations simultaneously.
But Ai leaves the field empty - as if the values where different.
2 votes -
This operation cannot complete because there isn't enough memory (RAM) available.
i'm getting this message "This operation cannot complete because there isn't enough memory (RAM) available." I have 64GB Ram and NIVIDIA RTX 3090GPU , it happens when I tried to rotate a shape that has "free from gradient" and inner glow effect with clipping mask.
I'm using AI version (25.0)
2 votes -
The new version is terribly slow
The new ver is very slow. Its taking too long to move objects in a fie, which is pretty heavy 200MB
2 votes -
Exporting from AI to Jpg/PNG - Thin line at bottom of photo.
When exporting and AI file (Logo in this case) to a JPG/PNG format from AI, each image had a thin black line at the frame of the image on the bottom. There was nothing on the artboards that would have caused this. I had to open the exported images in photoshop and remove the line manually. Image attached.
2 votes -
Não consigo criar documentos novos personalizados
O Illustrator abre normalmente mas não consigo criar um documento novo personalizado pois não existe essa opção disponível para mim.
2 votes -
Lost extra Pantone Colours after Illustrator 2021 update
I have registered a Pantone booklet and downloaded the PANTONE colour manager to gain the extra missing Pantone swatch colours. This was working fine but after the 2021 update I have lost them.
I have tried going back into the Pantone Colour Manager and re-updating the newest colour books I want (PANTONE Solid Coated-V4 and PANTONE+ Solid Coated-336). But the Applications to apply them to as options are only InDesign and Photoshop. If I click the + button below to Add Illustrator to the list, it says I have to click the Browse button and locate the Illustator.exe file. I do this but it then shows the link is invalid. Please see attachments showing exactly what I'm doing.
I am using Illustrator 2021 (v.25.0) on a PC
I have registered a Pantone booklet and downloaded the PANTONE colour manager to gain the extra missing Pantone swatch colours. This was working fine but after the 2021 update I have lost them.
I have tried going back into the Pantone Colour Manager and re-updating the newest colour books I want (PANTONE Solid Coated-V4 and PANTONE+ Solid Coated-336). But the Applications to apply them to as options are only InDesign and Photoshop. If I click the + button below to Add Illustrator to the list, it says I have to click the Browse button and locate the Illustator.exe file. I…
2 votes -
Illustrator 25.0 slow and laggy
Since upgrade things very slow. Also cannot move objects in small, precise moves.
2 votes -
Previews Stop Functioning.
After Illustrator has been open and multiple files are open on tabs the previews on the artboards stop functioning. Opening new files don't function correctly either.
2 votes -
Fonts dropdown is not showing any fonts
My font dropdown is no longer displaying any fonts, I updated to the most recent version. While researching it looked like this was an issue a few years ago...did this issue come back again or is mine broken?
2 votes -
Shortcut keys not shown or working for items in Object menu and in other menus
Many but not all shortcut keys are not shown in the Object menu or operate as in previous version! This is a major setback for my type of work. Can't quickly Group/Ungroup, Zoom, UNDO, Copy, Paste, change stacking order, other functions. Browsing the menus shows only a few shortcut keys. Same in all workspaces. Please put them back as in the previous version!
2 votes -
AI v25 causes error message at launch of Illustrator
AI update is causes an error on launch. message box can be dismissed and program continues, but it should not happen. Rebooted machine, but it continues to happen, can I go back to AI 2020?
2 votes -
My color theme isn’t working. it just appears to loading since forever
my color theme isnt working. it just apppears to loading since forever
2 votes -
Adding swatch to Libraries automatically creates spot color
Adding a swatch from Illustrator into a Library automatically turns the color into a spot color. I need it to be a process color.
2 votes -
Copy Bezier pen behavior from After Effects
In AE, we can hold down the alt/option key to instantly break smooth anchor points. In other words: Dragging a control point while alt/option is down, enables separate manipulation of the control point (breaking it).
This is way more effective than selecting a separate tool. Maybe this can be added, since alt/option has no function at the momen. (and because in a suite - one would expect similar tools to work the same ;-)
2 votes -
Save for Web Preview
This has bugged me for a very long time. When exporting, often the image looks like it will be missing a pixel width along the edge unless you increase the image size to go over the artboard vs. exactly fitting the artboard.
I check the dimensions of the art and, for example, it's 1920x1080 perfectly aligned in the corner at x=0 and y=0, yet you can see the missing pixel along the left edge. And, if I export it, it indeed is missing the pixel.2 votes
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