Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
778 results found
-
Issues changing type character properties
I have been having issues for a few weeks with illustrator not showing correct font or size. It used to be sporadic, but now it is happening the majority of the time! I even updated my Illustrator CC version & that didn't help.
For example, I will click on some text that is Gotham 15 pt, but the character panel says it is Myriad 12 pt. When I try changing the font or the font size, nothing happens.
It is getting to the point where I am not able to edit text size or font in my own files. Help!
…
2 votes -
Extreme performance issues (AKA the dreaded color wheel) when trying to type in AI 23.0.2.
I get the color wheel with anything text-related. From basic typing to simply deleting a letter or space. Haven't found any way around the issue. I design a ton of infographics and this is seriously adding unnecessary time to my projects.
Here's my system info
2 votes -
Unable to select text once it's been horizontally scaled (condensed)
Illustrator CC 23.0.2 (Mojave Mac Pro)
If I horizontally scale a text element on the artboard I'm then unable to select it with any of the arrow selection tools. Elements aren't locked or masked.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Cannot Scale Images or Text
As I'm illustrating on Illustrator, I cannot scale images or text suddenly. I would uninstall and re-install the program to get rid of the bug, but it keep returning randomly. I do not hit or click on any key or button to make this happen. Every time is comes back on its own unprovoked.
It happens on both my work and home macbook.
A text box, for example would be too small for the copy inside it, but I cannot expand the box because the box seems to be frozen in its exact shape.
I can drag the box anywhere…2 votes -
Type on Path Issue
After I apply type on a path (circle) the circle isn't a circle anymore.
Circle without type on a path: Same height, Same width.
Circle with type on a path: Different height, Different width.I never had that issue before, after i apply text on a path (circle) the circle has still the same height & width values, why not now?
Please update adobe illustrator in January 2019
2 votes -
Text edits have no undo, do not trigger file as updated
When editing a block of text. Back delete key does not work and forward delete key deletes from start of block instead of cursor/insertion point. Text has to be highlighted to be deleted. Undo for deleted text is unavailable. Document does not indicate any changes and can be closed without a save dialog and thus losing edits.
2 votes -
"Create Outlines" is causing text to move from its original position !
When outlining text in artwork to send to the printer, the text moves from its original position by a fraction.
This is catastrophic for finished art purposes.
Dealing with misaligned print can be hard enough without the file being off from the beginning.MacOS Sierra
10.12.6+Latest Illustrator (2019)
2 votes -
Can't change the font in Glyphs
In Glyphs we can't change the font.
2 votes -
Rendered text doesn't match its edges or its true state visible in Outline mode
Text content differs from edges and "path preview" (Cmd Y) to print preview (or GPU).
In my example, the word "Optipro" appears at the GPU Preview and disappears when I use the Cmd Y preview.2 votesI could not understand much looking at the screenshots.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Paragraph Styles reverting back
Adobe for MacOS version 23.01
I updated a paragraph style I've been using since the last version. So when I save the document it reverts some of the paragraphs to the previous paragraph style.
2 votes -
Visible Text unable to be edited.
While trying to edit a line of text in illustrator, i couldn't select it. While i could see the text in preview mode, in outline mode it does not show. After saving and reopening the file, the text is editable again and visible in outline mode. This has happened to me for years, it just happened a lot today and got on my nerves. pics below of the issue. same section of the file, just different view modes.
2 votesIt is difficult to find the root cause without seeing the Illustrator file. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Missing Buttons/Interface in Find Font
I've recently noticed that the buttons in Find Font do not appear unless I scroll over them. This is a very recent occurrence as far as I can tell.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Cannot use alt with eyedropper to apply sampled style to other sections of text
Cannot use alt with eyedropper to apply sampled appearance to other objects
Mac OS High Serra 10.13.3
Illustrator CC 2018 (22.1)I used to (in CS6) be able to copy a text style by using the eyedropper once and then holding alt to apply it to other sections (the eyedropper icon would be mirrored left-right when holding alt).
Now if I hold alt, I'm getting the hand (pan) tool.
How can I get the "apply style" tool instead please?
NB: it still works with objects (background of text area in the example video), but not with text anymore.
2 votes -
Font menu in the context menu won’t show
My font list has started to not show. I'm not sure what is causing it as it was ok then suddenly it stopped showing. Please see the attached file for more.
2 votes -
Type object selection by path
Type object selection by path does not work at all while snap to grid is enabled.
It's been this way for years... guess I've finally had enough.
2 votes -
Restart every 1 min to fix a bug – Illustrator Font Panel Bug
Adobe Illustrator always show the default font Myriad Pro no matter which typeface/font you are using. Also Fonts and weights that you are using disappear from the dropdown of the font.
The only way of fixing it is to restart illustrator every 1 min.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Font increase/decrease arrows in character panel immediately closes character panel
Select text in an art board, when the character panel appears in the properties panel, and you then try and click/hold the text size arrows, they don't work and instantly close the character panel. Feels like a bug because I was able to use this workflow before to adjust the size of properly selected text.
2 votes -
File does not keep imported and applied paragraph styles after saving the file
- Illustrator 16.0.4 (CS6) Mac OS 10.11.6
- After applying imported paragraph styles, I can save the file, but when reopening the style effects have gone. Tried to erase the preferences etc. but it reappears not immediately, but after two or three steps for sure... What can I do?
2 votes -
Font Suggestion/Preview Font NOT Working on MAC's
I select a text box on my art board and go to the character palette to change the font. I was able to use the arrow keys up and down and see the font change on the art board. This feature no longer works with CC2018 Mac.
Or I was able to start typing a font name into the Character Palette and suggestions would pop up. This feature no longer works with CC2018 Mac.
I find this very irritating and a difficult way to work. This only happens on my MAC, my PC still works.
Can anyone help me with…
2 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
With best Regards,
Raghuveer Singh -
Wrapping text causes font changes and misalignment of text lines
When I wrap text around a picture, the font completely changes and the text lines become offset from the actual text, making it impossible to edit text.
2 votes
- Don't see your idea?