8112 results found

1. Constant crashing, lagging, power drain,

   Illustrator is constantly slow, lagging, crashing, unresponsive, and small files are acting like large files. I have been using Illustrator for 8 years, but now, it is affect my ability to do my job. I am so incredibly disappointed with the performance issues, slow response time, and I dread having to use this program now. The CS6 version was WAY better than this.

   Please adobe, for all of your customers, fix what's broken before adding new features, and 16GB of ram is no where near enough to run this program anymore. 32... maybe.

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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2. Can't reset bounding box on certain shapes

   "Reset bounding box" is greyed out on objects that has been created with these tools: Line tool, Rectangle tool, Ellipse tool, Polygon tool, Rounded rectangle tool

   It seems to work with all other objects.

   I'm using 23.0.6.

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3. Text with small caps is not exported correctly to SVG

   When setting the small caps variant to a piece of text, this information gets lost on SVG export.

   How to reproduce (Winx64, 23.0.3):
   - Create a new document
   - Add some text, e.g. "Some Text"
   - Activate the small caps property for the text
   - Export the document to SVG via File -> Export -> Export As...

   In the resulting SVG document, the text does not appear as small caps but instead is capitalized, e.g. "SOME TEXT".

   Expected behaviour: the text should appear with small caps with the help of the font-variant: small-caps; CSS attribute.

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Adobe Illustrator crashes when trying to create or open file..

   I decided to use Illustrator today and when i tried to make a new file, it would open and just stay grey and eventually it would stop responding and i would have to force quit it. I tried to open a file and edit it but the same thing happens. I am using Adobe Illustrator CC 2019.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Thai text inconsistency between versions

   Thai text is inconsistent between Illustrator 2017 21.1.0 and 2018 22.1 OSX 10.14.6

   After opening and clicking on text created in 2017 accents are moved. Font Tahoma same version in both cases. See attached.

   Adobe can you look at this bug please?

   Thanks R

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Brush 0.5 pt the stroke isn't even ! (Illustrator CC 2019)

   I don't get it, the stroke gets modified to uneven thickness... My parameters are round brush 5 pt, fidelity at middle and edit selected path at 12 px.

   I have searched past posts about this problem but haven't found any.

   Thank you!

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7. Illustrator looses workspace settings

   Good day. My problem is that I worked for a very long time in Adobe Photoshop (cs3,4,5,6, cc). But Ai surprised me - to make a backup of the workspace I have to go to AppData / Roaming / Adobe / Illustrator etc. and make a copy of the folder, because when I open a new document, I get a completely different space. (Export/import settings do not help) Why can’t you transfer the settings to the program, and not to the open document? Every time I do as I feel comfortable and every time I reduce the Tool panel, because it opens in two columns. Why complicate this?

   Good day. My problem is that I worked for a very long time in Adobe Photoshop (cs3,4,5,6, cc). But Ai surprised me - to make a backup of the workspace I have to go to AppData / Roaming / Adobe / Illustrator etc. and make a copy of the folder, because when I open a new document, I get a completely different space. (Export/import settings do not help) Why can’t you transfer the settings to the program, and not to the open document? Every time I do as I feel comfortable and every time I reduce the Tool panel, because… more

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. Reflect tool showing artifacts when flip mirroring a live paint group

   A live paint tool when mirroring via Reflect (O) function, seems to always distort parts of the flipped and copied image, sample here. But I've had worse results.

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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9. 画板图层顺序调整后，重新命名画板名称，导出图片顺序错乱的问题

   增加画板，调整画板顺序并重新命名，发现导出图片顺序不一致（图片命名错乱）
   测试是在win10+AI cc2019

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Rearrange All Artboards ignores locked layers

    When I use the command Rearrange All Artboards from the Artboards panel object on locked layers are not moved with the artboard.

    To test make a document with two artboards and two layers. Draw anything on Layer 1 for each artboard them copy it exactly to Layer 2, or just duplicate Layer 1. Hide or lock a layer then use Rearrange All Artboards to rearrange the dartboards. The objects on the locked or hidden layers do not move with the artboard.

    The two screenshots show before and after using Rearrange All Artboards with one layer locked.

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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11. O Adobe Illustrator está Travando e Fechando sozinho

    O meu adobe Ilustrator, esta com erro de travamento. principalmente quando vai salvar um arquivo., le trava e fecha. Já não sei mais o que fazer. Esse problema começou depois da atualiazação.

    Por favor ajudar ai!

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

12. Smart Guides do not always snap

    This can happen even if I am at the 200% limit. Which taking the limit off would be great also.

    2 votes

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    1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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13. Static screen

    Can you fix the new update of adobe illistrator? I can't use it. Every time I try to create a new file it shows the lines of something similar to a static screen and I'm not able to use it for anything. I really need to be able to use this program for college.

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    1 comment  ·  Launch  ·  Delete…  ·  Admin →
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14. Popup dialogs disappear

    This issue has been happening to me for some time now, despite updating to the newest version. Any modal dialog window popup decides that it wants to disappear to some netherworld as they pop up for a fraction of a second before falling into oblivion. This issue has caused me to lose lots of time recreating work that would not save due to this bug. This happens almost daily and without any prompting. Please fix this bug!

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Buggy strokes, unwanted anti-aliasing and wrong sizes on export.

    I have just completed a project where 1800 tool icons had to be redesigned for a CAD program. Exporting my icons to single and @2x PNGs butchers my icons.

    • If strokes are set to outside, export to PNG invariably produces unwanted anti-aliasing on vertically or horizontally stacked pixels. (see image 1.png). I have a hunch this only occurs with documents that have over 100 artboards. It cannot be easily reproduced with a document containing only a single artboard. (if someone from tech support wants the document, let me know. I cannot share it publicly.)

    • When the arrow up cursor is used with a modifier key (cmd) in a number field of the transform palette, it should never increase both values if they are not locked to each other. This used to work but has been broken for at least two years now. (See ArrowUp.gif)

    • Artboards move around. I am not sure this is not me. However when I export my icons, I often have artboards on top of other artboards or some artboards have even moved hundreds of pixels away. This may be due to the way that artboards are selected though. Using shift to select several artboards does not quite work like selecting objects. There is always one artboard selected and every time the user wants to select multiple artboards via the marquee selection, one artboard somewhere in the drawing is already selected and must first be deselected by clicking into empty space. This feels non-standard.

    Thank you.

    Please see https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38234998-in-documents-with-a-lot-of-artboards-incorrect-si also. Thanks.

    I have just completed a project where 1800 tool icons had to be redesigned for a CAD program. Exporting my icons to single and @2x PNGs butchers my icons.

    • If strokes are set to outside, export to PNG invariably produces unwanted anti-aliasing on vertically or horizontally stacked pixels. (see image 1.png). I have a hunch this only occurs with documents that have over 100 artboards. It cannot be easily reproduced with a document containing only a single artboard. (if someone from tech support wants the document, let me know. I cannot share it publicly.)

    • When the arrow up cursor is… more

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    4 comments  ·  Other...  ·  Delete…  ·  Admin →
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16. Zoomed out of properties panel

    I think I was holding command + scrolling on the magic mouse while hovering over the properties panel. Now it's super small and I can't zoom out.

    Your expected result : To scroll down to reveal more in the properties panel

    Your actual result: UI of Properties panel scaled down in size.

    macOS Mojave 10.14.15
    Ai 23.0.5

    Restarting the application reset the scale of the panel.

    Is there a way to turn this off so I can't accidentally resize the panel?

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17. White is invisible in JPG after Export for screens from CMYK color space

    I had an issue when Exporting from a CMYK document with the Export for Screens... Option. I exported an artboard with a white (0, 0, 0, 0) logo on a black (0, 0, 0, 100) background and it turned out as a completely black JPG. I tried to change Export settings and colors but it always turned out wrong. As soon as I changed the color space to RGB it worked correctly.

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Scatter brush not able to customise after created

    When I create a scatter brush and then try to customize it after I've drawn a few strokes with it the "OK" just turns blue and nothing happens when I press it. Never happened before today and I'm not doing any weird brush, just a basic leaf-looking brush. Pretty annoying since I gotta either nail it at first or create a new one again. cheers!

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19. Enormous issues with Illustrator 2019, OS High Sierra

    Illustrator 2019 is acting very strangely. If I undo once, it goes back several steps and I cannot bring back those steps. It removes layers and artwork without any actions. When I save, it removes several actions every time.

    If I quit the program completely and restart, it acts normally for a few steps and then starts the whole disappearing act again. I have re-installed the program a few times recently but the same thing keeps happening. It's extremely time-consuming and frustrating!

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20. Illustrator window is bordered with red

    In some cases, Illustrator shows a red line around the window.
    I run Illustrator 23.0.4 on MacOs Mojave 10.14.5
    I don't want disable GPU performance to hide it, I will lose performance doing so.
    I think it's a glitch, because if I press "F" two times, the red line it's gone.
    Thanks

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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