8206 results found

1. Snapping stopped working

   Snap to Grid, Pixel and Point options stop working on a regular basis. Choosing any of them has no effect.
   Have to Close and reopen regualry for it to work again.Ilustrator has become very irratic in the past few releases. Along with other Adobe apps.....

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. TIFF images as assets in CC Libraries are always placed as PNG images on the artboard

   1. Affected: Illustrator CC all versions that are working with CC Libraries.
      Tested with Illustrator CC 2019 version 23.0.3 on Windows 10. Illustrator versions on Mac OS X are also reported.

   2. Steps to reproduce the issue:
      Do a new CC Library.
      Add TIFF images saved from PhotoShop CC 2019 to the new library.
      Two options how you can do this that I know of:
      A. Drag the files from your file system to the open and empty library.
      B. Use Adobe Bridge CC 2019 to drag files to the open library.

   3. Expected result:
      If I want to use an image TIFF asset in my layout and place it on the artboard from a CC Library the placed image should show up as TIFF image with all the right properties, like the right color space, original resolution etc.pp.

   4. Actual result:
      The placed TIFF is converted to PNG, color space is always RGB, regradless of the original. Always indicating transparency. Even if the original file stored in the CC Library has no transparency at all.

   More details can be seen in this discussion at Adobe InDesign User Forum:

   Bibliotecas CC - Indesign convierte imágenes TIFF en PNG
   franp30034553 Jul 16, 2019 11:02 AM
   https://forums.adobe.com/message/11168505#11168505

   Regards,
   Uwe Laubender
   ( ACP )

   PS: We can see the same issue with Adobe InDesign when placing TIFF images from CC Libraries.

   PPS: Also did a bug report at Adobe Bridge Uservoice:
   https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/38165185-tiff-images-added-to-cc-library-are-considered-as

   and Adobe InDesign Uservoice:
   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38209615-tiff-images-as-assets-in-cc-libraries-are-always-p

   1. Affected: Illustrator CC all versions that are working with CC Libraries.
      Tested with Illustrator CC 2019 version 23.0.3 on Windows 10. Illustrator versions on Mac OS X are also reported.

   2. Steps to reproduce the issue:
      Do a new CC Library.
      Add TIFF images saved from PhotoShop CC 2019 to the new library.
      Two options how you can do this that I know of:
      A. Drag the files from your file system to the open and empty library.
      B. Use Adobe Bridge CC 2019 to drag files to the open library.

   3. Expected result:
      If I want to use an image TIFF… more

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Graph tool doesn't work at all

   I can't get the chart tool to work at all in this latest version. It's not grayed out in the toolbar, and yet clicking on ANY chart format does nothing.

   In the Object > Graph menu, the only available option is Type, and even that just creates a loaded cursor that does nothing. What's going on?

   Using Mac OS 10.14.5 and Illustrator 23.0.4

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   7 comments  ·  Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Illustrator Recovery-Mode has Turned all my Images Black

   I was in the process of saving my original Illustrator file and it froze then crashed, I re-opened the software and it recovered the document but all my images have turned black.

   And it's not a links problem, most images are embedded and I have a separate links folder containing the remaining linked images, as you can see there are no missing links.

   •  

   •  

   •  

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. eyedropper tool doens't pick up properties

   The eyedropper tool used to be able to pick up properties from one vector to another. for example when there is a vector shape with a border and a gradient and what to copy the same properties (same border and gradient) on to a different vector shape. Tried using shift, or double clicking on the eyedropper tool to look at the eyedropper options.

   •  

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Adobe Illustrator asks you to Save when no changes were made?

   Why does Illustrator, for the past many years, ask you to Save when no changes were made? Makes me think I accidentally did something or forgot that I did something. If nothing was changed, Don't ask to Save....please.

   •  

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Pop up window for gradient comes up and stops all work

   turn off the new pop up window for new features - popped up in the middle of work and I literally could not continue :( I had to quit

   turn off the new pop up window for new features - it appears seemingly out of the blue with no option to turn it off - no quiet fade to background

   in illustrator: - this help item popped up in the middle of work and I literally could not continue ... :( - the help item was on the gradient feature - which I obv. activated

   suggest that you have some user experince folks test new features like this before rollout - mabye demo it / poll (small pilot) to see what people think

   I had to save and quit my work - luckily I was able to do that

   thank you

   turn off the new pop up window for new features - popped up in the middle of work and I literally could not continue :( I had to quit

   turn off the new pop up window for new features - it appears seemingly out of the blue with no option to turn it off - no quiet fade to background

   in illustrator: - this help item popped up in the middle of work and I literally could not continue ... :( - the help item was on the gradient feature - which I obv. activated

   suggest that you have some… more

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Pathfinder options not working no matter what I do

   Hi I am using Adobe Illustrator on a Windows PC and I was trying to use the Pathfinder Tool to simply 'minus front' some text on a shape for a logo I am trying to create. But, whenever I go to use the Pathfinder tool and click on in in the Windows Drop Down Menu - because its not even an option on the side bars?- nothing happens. I've tried to group the text and the shape as well as creating outlines but nothing is working. Nothing is popping up. I am simply trying to make transparent text in a shape. Please help. I know what I am supposed to be doing but Adobe isn't giving me any options to do anything

   Hi I am using Adobe Illustrator on a Windows PC and I was trying to use the Pathfinder Tool to simply 'minus front' some text on a shape for a logo I am trying to create. But, whenever I go to use the Pathfinder tool and click on in in the Windows Drop Down Menu - because its not even an option on the side bars?- nothing happens. I've tried to group the text and the shape as well as creating outlines but nothing is working. Nothing is popping up. I am simply trying to make transparent text in a… more

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Document window opens as narrow strip, will not expand to full width

   Every document. Every time.

   Multiple documents stack inside this narrow window.
   Documents set to open in tabs.
   Same regardless if Illustrator is opened first or opens with document.
   Documents on external drives and local machine.

   Illustrator 23.0.4
   2016 MacBook Pro 15-inch 16 GB RAM
   Mid-2015 MacBook Pro Retina 15-inch 16 GB RAM
   MacOS Mojave (current)
   Mac Illustrator CC 2019 (current)
   Application Frame turned off. (with frame turned on things work differently... fine)
   Both built in display and 32-inch 4k.

   Only started this when I upgraded to CC 2019.

   Clicking here expands the window too it's original, correct size.

   Reset preferences.
   Uninstalled Illustrator and files. Caches, etc.
   Reset workspaces. Changed Workspaces.
   Happens on both of my machines. I do not run any third-party plugins or extensions, so all is basically stock across machines.

   Every document. Every time.

   Multiple documents stack inside this narrow window.
   Documents set to open in tabs.
   Same regardless if Illustrator is opened first or opens with document.
   Documents on external drives and local machine.

   Illustrator 23.0.4
   2016 MacBook Pro 15-inch 16 GB RAM
   Mid-2015 MacBook Pro Retina 15-inch 16 GB RAM
   MacOS Mojave (current)
   Mac Illustrator CC 2019 (current)
   Application Frame turned off. (with frame turned on things work differently... fine)
   Both built in display and 32-inch 4k.

   Only started this when I upgraded to CC 2019.

   Clicking here expands the window too it's original, correct size.

   Reset preferences.… more

   •  

   •  

   • 

   •  

   •  

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   25 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Resize brush with shortcut keys for Twirl, Pucker, Bloat etc tools

    When using the set of twirl, pucker, bloat tools etc It would be great if you could change the brush size using the '[' and ']' keys like you can when using the blob brush tool. It's very slow and cumbersome to change the size of the brush in the dialogue box .

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Adding more than one color point in a freeform gradient fill makes other points vanish

    I have had this problem with the freeform gradient tool since it was introduced and it has not been fixed. Adding more than one color point results in other color points disappearing.

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Gradients  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Command-Option buttons not working. Can't duplicate or get to selection tool by hitting Command when I am using another tool

    When I am using a tool and want to get to the Selection tool without releasing the other tool I am working with (like if I am typing and want to move the text I can just hit Command and the cursor changes to Selection tool and I can move it and when released automatically becomes the text tool again, use this for many different tools).

    When I hold Command and Option down it would duplicate but it is not duplicating.

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Cannot export large files to .png format at 300dpi

    I’m using the command: File > Export As > PNG
    Use artboards: Not selected
    Resolution: High (300dpi)
    Ahti-Aliasing: None
    Background Color: Transparent

    I have an immediate need to export Illustrator files of roughly 8000 px by 6500px to .png format at 300dpi. I tried doing this with a file containing a complicated drawing, but it fails and displays an error box saying:
    The operation cannot complete because of an unknown error [!now]
    I created a simple file containing a few filled rectangles and experimented, with the following results: (all set to export to .png at 300dpi with no anti aliasing)

    3000px x 3000px – and smaller files exported to .png OK
    4000px x 4000px – flashed a not responding banner at the top of the window then did the export OK
    5000px x 5000px – flashed the not responding banner then (a while later) did the export OK.
    6000px x 6000px – No flashing banner, just the Cannot complete – unknown error message in a box.

    I’m running Illustrator 23.0.3, on Windows 7.1

    I tried the same exercise on my laptop and got much the same results using Illustrator 23.0.2 on Windows 10 Home v1809

    I can’t use the fix I’ve seen of copying the file to Photoshop and exporting from there as I don’t have Photoshop. I’d really appreciate some help to sort this out. I’ve spend the afternoon trying to fix it, and I need to be able to create these .png files.

    I’m using the command: File > Export As > PNG
    Use artboards: Not selected
    Resolution: High (300dpi)
    Ahti-Aliasing: None
    Background Color: Transparent

    I have an immediate need to export Illustrator files of roughly 8000 px by 6500px to .png format at 300dpi. I tried doing this with a file containing a complicated drawing, but it fails and displays an error box saying:
    The operation cannot complete because of an unknown error [!now]
    I created a simple file containing a few filled rectangles and experimented, with the following results: (all set to export to .png at 300dpi with no anti aliasing)

    … more

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Objects in a clipping mask do not respect "Object Selection By Path Only".

    Reproduction steps:

    1. Draw a filled shape.
    2. Use Draw Inside to draw another filled shape inside it.
    3. In the 'Selection And Anchor Display' pane of the prefs, ensure that 'Object Selection By Path Only' is checked.
    4. Click and drag with the Selection or Direct Selection tools in a part of the first object that does not contain the second object. Note that nothing gets selected unless you drag over the first object's path.
    5. Click and drag with one of those tools in a part of the first object that does contain the second object. Do not cross any of the paths while attempting to drag out this selection area. Note that Illustrator acts as if "Object Selection By Path Only" was off, and either selects the whole clip group (if you're using the Selection tool) or starts dragging the second object (if you're using the Direct Selection tool).

    The desired effect is that step 5 should only select any objects whose paths you cross with the selection box, rather than immediately dragging them. This drives me crazy every time it happens.

    Reproduction steps:

    1. Draw a filled shape.
    2. Use Draw Inside to draw another filled shape inside it.
    3. In the 'Selection And Anchor Display' pane of the prefs, ensure that 'Object Selection By Path Only' is checked.
    4. Click and drag with the Selection or Direct Selection tools in a part of the first object that does not contain the second object. Note that nothing gets selected unless you drag over the first object's path.
    5. Click and drag with one of those tools in a part of the first object that does contain the second object. Do not cross any of the paths… more
    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Can't open files from Windows File Explorer

    Files will no longer open from Windows File Explorer. Double clicking on file names does not work, dragging them into Illustrator does not work. Only the menu FILE > OPEN works. Please fix this.

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Other...  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Illustrator is changing around my CMYK values in saved swatches

    Illustrator is changing around my CMYK values in saved swatches... For example. I punch in the CMYK values for PMS 427... and hit save... Then when I bring up the file it is completely different values

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Freeform gradient fill disappears after outline stroke

    1. Windows 10 Pro version 1809 OS build 17763.475 running Illustrator 23.0.3
    2. Make a shape. Fill it with a freeform gradient. Add a stroke. Use Object > Path > Outline Stroke.
       
    3. The stroke should be converted to a path and the fill should be untouched.
    4. When the stroke was converted to a path, the freeform gradient fill disappeared.
    5. The attached file is an animated gif I created to help a user on the forum who encountered the bug. https://forums.adobe.com/message/11077177#11077177

    •  

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Gradients  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Mutiple profiles & Artboards

    Illustrator Version: CC 2019 (23.0.3)
    Mac: Mojave (10.14.2) 5k 27" 32gb Ram

    Firstly there are 3 Film & Video profile dropdowns (1. Film & Video, 2. Film and Video, 3. Video and Film). Not sure why.

    No matter what general preset I use or artboard size preset I choose I get 2 artboards.

    1 artboard is the correct size and the other is basically the complete canvas area.

    I am constantly having to delete the 2nd artboard.

    Can I stop this from happening?

    Thanks in advance.

    •  

    •  

    •  

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Illustrator crashes whenever export file to .png

    My adobe illustrator is crashing whenever I try to save my file in .png form. I'm using illustrator inside a server and Adobe representatives can't help me troubleshoot. This problem only started a month ago and before I could save files in png. Any suggestion for fix will be appreciated. Thank you!

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. recovery save not working

    it crashes and i have to start from the beginning of the project. i lose all of my work

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating