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Rotation Handle Tolerance overrides scale and selection functionality while using Wacom.

Hiya. I have an issue with the Selection tool and the rotation handle functionality overriding both scale and shift+selection of other objects while using a Wacom.

Essentially, the rotation functionality tolerance seems to be 2-3 times higher than when using a mouse, which means that I have to zoom in far in order to either scale or select a nearby object.

This behaviour has been in every version of Illustrator since the original Illustrator CC - which behaved flawlessly.

I've also had it occur on 2 different computers with 2 different Wacom devices (Intuous 5 and Cintiq 13HD) and multiple versions of the Mac operating system (Yosemite through to Sierra).

You can see a video of the behaviour attached below.

  1. Version of Illustrator: CC2018 (but same occurs in 2017, 2015, 2014)
  2. Steps taken: Using the selection tool I attempt to shift+select a nearby object or scale the selected object.
  3. Expected Result: Shift-selecting the nearby object or scaling the selected object.
  4. Actual Result: The current object goes into rotate mode.

Thanks!
Chris

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Chris Phillips shared this idea  ·   ·  Report…  ·  Admin →
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Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded  · 

I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

Thank you for all the feedback. Keep it coming!

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  • sebastien greffe commented  ·   ·  Report

    Me and several colleagues have this problem as well and it slows down my workflow significantly.

  • Afonso Gonsalves commented  ·   ·  Report

    Please please please fix this. It has to be the single most annoying issue with Illustrator, and makes an otherwise awesome tool absolutely nerve-wrecking.

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