Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8071 results found
-
Illustrator 25.0 on Catalina 10.15.7 problem opening and saving files
When opening previously saved work, active fonts are not displaying on some files.
When saving work Illustrator returns an 'Unknown Error' prompt.
1 vote -
Font Activation Not working in Illustrator 2020
I have repeatedly tried to activate fonts from Adobe Type with no success. It keeps showing as Activating. When I go to fonts.adobe.com it shows that the font is activated (Good Times Ultra Light) in the browser but in Illustrator it never shows the cloud with the checkmark. I have rebooted but still the same issue.
1 vote -
Creative cloud cannot load when opening a file
When I try to load a file from my creative cloud folder it says creative library cannot load error .
Happen with my iPad Pro only not only in illustrator but all Adobe apps .1 vote -
The shortcut to select layers between objects not working
As the title says. The ALT+CTRL+[ (or +]) shortcut to select the layer below or above the selected object is not working as intended.
1 vote -
I can't save my ai file on my device.
I pay for a monthly plan for all adobe programs and all my work saves only on cloud and I don't have access to have my creative property on my computer. Why? Where do I need to find details about it and fix?
1 vote -
not respoding
when entering adobe illustrator initial view, it always doesn't respond
1 vote -
lagscreen trail when I move the shapes around or when I use the quick hand tool
I think my Illustrator 25.0 has an issue with GPU rendering as it randomly starts leaving that "rendering" trace when I move something or when I use the quick hand tool and it only works fine if I close and reopen the document. I am using a Lenovo Yoga and Windows 10. Attached below is a screenshot of the error.
1 vote -
Artboard 3 showing up as 4
Artboard #3 has been consistently showing as with a 4 by it. Is this just a glitch on my system?
1 vote -
Very glitchy system. Fix the BUGS!
Since the last update it has been very glitchy. Courser is grabbing at incorrect points for the last 4 days. Makes it VERY difficult to execute work that needs completed.
1 vote -
Illustrator PDF created with 24.3 sets letter I to overprint
We process PDF files daily and have noticed that files saved as PDF from Illustrator 24.3 will set overprint on for the letter I
There are several different examples if you cannot reproduce.
1 vote -
Unable to remove/delete payment method on inactive plan or on active plan
as a client i am unable to remove/delete my payment method under my account profile for active plan or inactive plan. With data breach news surfacing every now and then, Adode should not save such payment method details. and client/customer should have option to remove/delete the payment method details.
1 vote -
Lineal nach Zeichenflächenänderung von Hoch- zu Querformat nicht angepasst
Windows 10,
Illustrator 25.0 (64bit).Ich habe ein neues Dokument erstellt in A3. Danach habe ich die Zeichenfläche von Hochformat auf Querformat gestellt, indem ich doppelt auf die Zeichenfläche im Zeichenflächenwerkzeug klicke und das Symbol für Querformat anklicke, danach okay. Die Zeichenfläche wurde gedreht.
Nun wollte ich Hilfslinien als Rahmen einfügen und habe dazu das Lineal eingeblendet. Ich erwartete, dass das Lineal anzeigt, dass links oben meiner Zeichenfläche sowohl x als auch y 0 ist. Das Lineal hat sich jedoch nicht mitgedreht und die 0 liegt außerhalb meiner Zeichenfläche, nämlich genau dort, wo es länge, wenn die Zeichenfläche im Hochformat…1 vote -
Text Box (Dash) Issue
- Apple MacOS Catalina. Adobe Illustrator 2021.
- Create text box. Choose a font and start typing, then type a '-', then if changes your font. (When typing in a font box on Illustrator, when you type a -, it goes back to the default font. I don't know why but I have had this bug for a few weeks now.)
- To keep writing in the same font.
- It changes the font.
1 vote -
tab no longer toggles panels
Mac OS High Sierra 10.13.4 and Illustrator 24.3 : I recently updated to 24.3. Several problems now I've encountered. Pressing Tab btn no longer toggles the panels on and off. Pressing the F key no longer provides me an isolated view with black background. No visual indication any longer of document saving on already opened document that has been saved.
1 vote -
Illustrator no longer displays the window with the save progress bar when saving
Recently updated to Illustrator 24.3. Thanks for fixing the shift - anchor point issue. Unfortunately it appears Illustrator is no longer providing any visual feedback upon saving the document. (Apple+S) This is regarding open documents that have already previously been saved. I use to get a status bar along with % save was at as it progressed. Now there is nothing to indicate the document is saving.
1 vote -
Vector fill shifting when exporting
I created a fill using vector lines that looks like a quilted look. I arranged the fill in the object to be centered. However, when I either open the AI. file in acrobat or export as png or jpeg the fill vector lines have shifted and are no longer centered. I have tried grouping the layers and locking the layers. THe only thing that seams to work is rasterizing, which I would rather not do in case I need to edit later. Plus, even when I rasterize in high 300dpi the lines don't look clear.
1 voteA test file is needed to investigate this. If you still have it, or you are a new user having a similar problem — please share one.
-
Transform panel shows different size from artboard
Using Illustrator 2021. Artboard is 60 x 60 cm, my illustration shows in the transform panel as 600 x 600cm. Please help. When I change my art in the transform panel to to 60cm it make it 6cm on my artboard.
Thanks1 vote -
ADOBE ILLUSTRATOR (VERY SLOW) 1 -1.5 MB on FILE OPEN
-Macintosh HD- 3.6 GHz Quad-Core Intel Core i3- MEMORY 8 GB 2667 MHz DDR4
GRADIENT RENDERING AND ANY FORM OF EFFECTS ON A VERY BASIC TEMPLATE IS MASSIVELY SLOWING DOWN.... illustrator USING 100% of CPU POWER.
.
PROGRAM UNRESPONSIVE MUTLIPLE MULTIPLE TIMES FILE SIZE IS 1.5 MB on disk)1 vote -
Can't see the fint size in the type panel
Hi, I work in publishing so I need to see the font size in the top bar but all I can see in illustrator 2020 is the stroke size when I choose the T tool. When I watch tutorials I can see they have the type bar across the top but all I have is the character window which is very cumbersome when I need to constantly change the font size. Can you tell me how I can see that type bar? Is it something simple because I just can't figure out how?
1 vote -
Issues
My text is not showing up from even previous projects. Plus if I copy text from other programs, Illustrator just spools and quits.
1 vote
- Don't see your idea?