Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
745 results found
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Illustartor cc 2018 Crashing when clicking the paintbrush tool or shape builder tool
Illustartor cc 2018 Crashing when clicking the paintbrush tool or shape builder tool in the tools panel. The "N" shortcut for the underlying pencil tool also crashes illustrator. I have reset preferences, but to no prevail.
I am not using GPU as Illustrator can not find my Nvidia GT540M
Windows 10
8gb ram
quad i7
Asus N53sv3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Repeat scale
- Scale an object NON UNIFORMLY using Scale tool.
- Select new object.
- Option-click to choose point of scaling and bring up dialog box.
- The previous NON-UNIFORM scale percentages are displayed, but UNIFORM is highlighted. Clicking the radio button next to NON-UNIFORM simply applies the UNIFORM value to the NON-UNIFORM values.
3 votes -
Snap to Point causes jumping with long Guides
I'm using very long guides to create a custom angled grid, and use Snap to Point to snap paths to intersections of those guides. However, sometimes the Snap to Point causes "jumping", i.e. it tries to snap to the intersection, but when it does, it scrolls the document a tad upwards, and hence goes immediately out of snap. Sometimes it even causes jumps of hundreds of millimeters. It doesn't always happens, but only with some guides intersecting in some points. I cannot really say what actually makes it happen.
I created a test file to where I isolated only three…
3 votes -
Undo Button Stops Working
When using the pen tool, if I move the object or try to undo an incorrect anchor placement I cannot undo what I've done by using keyboard commands or Edit > Undo
3 votes -
Using Image Trace with specific settings generates large black blob made of gigantic black circles
Image Trace yields a black blob when adjusting the settings now. For instance, it renders a details drawing into a clump when changing the settings to have 1% for the corners slider. This bug is in AI 2026 only.
2 votes -
The issue of selecting tools to move lines
In Illustrator, when I select a line and try to move it, the selection is always lost, forcing me to repeatedly select and move it again. This makes the task difficult for me.
2 votes -
Blob Brush doesn't respect "Draw inside" when painting with a color existing outside
I included a picture to explain the problem.
If the user intentionally chooses to draw inside a shape, then that limit should be respected. but instead, if we are painting with a color that exists outside, new strokes merges with the older ones, resulting on the painting escaping the "draw inside" feature.I think that the blob Brush merging should be less aggressive and should respect masks, otherwise it's not intuitive and goes against user input, which qualifies this to be a bug.
2 votes -
Pencil Tool Fidelity setting is either buggy, or something weird is going on.
With Pencil Tool
The most accurate setting (1) produces 44 points in my example.
The next setting (2) produces 10 points.
The following setting (3) produces 17 points.Settings 2 and 3 are in the wrong order.
I wondered why there was such a huge accuracy gap between settings 1 and 2, and then I noticed this.
I’ve attached a sample .ai file.2 votes -
Square shape not showing
On mine the square shape not showing, why?
2 votes -
Artboard width & height removed from upper tool bar. PUT IT BACK
Now to access the width and height you must go to the properties panel. Why are we making extra steps? Fix this
2 votes -
The Eraser Tool sometimes deletes entire blocks of geometry
The Eraser Tool, even with a size of 0 pt (but also with 1 or 2 pt), sometimes deletes entire blocks of geometry, sometimes draws a gap in the geometry (as it should always do). This bug has always existed, you have never fixed it. Often, to make partial deletions of the geometry, I have to use other software (such as CorelDRAW).
2 votes -
Dimensions Custom Entry Problem
Try to enter 3:20 scaling (15%) but software returns 4:20 scaling (20%). Will not allow for any whole number entries for ratio.
2 votes -
Using Pen tool does auto switch to add or remove points when cursor is hoving over lines or anchors.
I'm not sure if this is a new feature or not, but when using the regular pen tool, it usually displays the + or - symbol when it's over anchor points or on lines to indicate whether to add or remove. It doesn't do this now, and I have to manually switch between the 'Remove Point' or 'Add Point' version on the toolbar.
2 votesThe 'Disable Auto Add/Delete' option in Preferences > General controls this behavior
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Alt & drag to copy not working.
I only read one post about this problem with a GIF example. I'm working on Windows desktop, every time I try to alt + drag to copy something, at first it creates a copy, but when I release the mouse or keys (tested many combinations), it ends up only moving that object to that place instead of creating a copy. It's really frustrating because it's making my job difficult.
2 votes -
Created Dimensions change their snapping positions
I wanted to use the Dimension tool but I’m afraid it really needs some work and can only be used when your drawing is finished.
Here is a quite of bug that happened: I was adding another space and other dimensions. Apparently it changed my previous one with a certain angle (I didn't rotate anything though).
I did realize at that time and can't even go back to when it was good.2 votes -
グラフのサイズや位置が表示されない
１．Windows11Pro Illustrator29.6
２．グラフツールでグラフを作成
３．変形パネル（ウインドウ＞変形）に値が表示され、編集できる
４．何も表示されない2 votes -
円グラフ作成でサイズが指定した値と異なる
１．Windows11Pro
２．グラフツールを使って円グラフを作成
３．指定サイズの円グラフ
４．50㎜の円グラフが43.287㎜になる2 votes -
The blue "new feature" dot on the Pencil tool isn't going away in a secondary toolbar.
I have a tiny little toolbar that is nothing but the Draw Above/Below/Inside indicator and the current tool. It'd just be the Draw Location widget but apparently you have to show the current tool in every toolbar. A lot of the time I work with the main toolbar off and just this up.
Switching to another tool and back doesn't clear the blue dot, even though I've checked the Pencil's settings and seen the new options, and the dot's vanished from the main toolbar.
The blue dot does go away if I close and restart Illustrator so it's not like…
2 votes -
Eyedropper reports "nan" or inaccurate color
Adobe Illustrator version 29.7.1.
When picking a color with the eye dropper from a 2x2 raster image copied and pasted from Photoshop, on certain sub-pixel positions the eye dropper will return a "nan" color, and will fill all of its preview color windows to black. That, or it will be wildly inaccurate.
Attached a screenshot and the .ai file.2 votes -
Pen tool can't close paths in draw behind mode in certain scenarios
I'm drawing with the pen tool in draw behind mode. However, every time I start a path on where an anchor is of another path above it is located, I won't be able to close the path by clicking the starting anchor point. It will instead just create another anchor point in that exact same spot and continue the path.
2 votes
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