Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1175 results found
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Exporting a batch of artboards as SVG results in wrong files
I'm exporting multiple artboards as SVG using ⌘⌥E command and while artboard names are correct and the window previews are also fine I realized the exported files are wrong. The names are right but the content is not matching with the corresponding artboard. I'm on Illustrator 28.5 and the file has 28 artboards
1 vote -
DXF files exported with wrong scale
DXF files exported with wrong scale, final dimensions exported totally different from my AI file.
I'm working under mm scale 1:1 under illustrator.
Version is 28.5.1 vote -
Illustrator自動バックアップ用にファイルを保存できません
ipadで作成したデータをデスクトップ版（Illustrator Beta版）で開きパソコンに別名で保存後作業すると“Illustrator自動バックアップ用にファイルを保存できません”というダイアログボックスが現れます。
1 vote -
アセットの書き出しパネルによるSVG書き出し
アセットの書き出しパネルからオブジェクトをSVGで書き出そうとすると、必ずクラッシュします。PNG等の画像書き出しは問題なくできます。
1 vote -
Dimension markers on drawings are not displayed when opening dxf files in Illustrator 2024
When drawing data exported from CAD software by dxf conversion is opened in Illustrator 2024, dimension line markers are not displayed. 2021 displays them. This may be a bug.
1 vote -
Bugs when saving PDF files: Adobe Illustrator has stopped working
When saving a file as Ai or PDF, it often happens that Illustrator hangs/stops working and displays the message: Adobe Illustrator 2024 has stopped working. Please verify the error, because we cannot save projects, sometimes it works, but most of the time the program crashes.
1 vote -
Illustrator 2024 Freezes When I Click Save
Anytime the Save button is pressed, it opens the dialog box and immediately freezes. All of the buttons are grayed out besides the option to save to Creative Cloud itself. I cannot save to my computer or hard drive (both have tons of memory). I tried to use Illustrator 2023 and it didn't work either.
I'm running a Macbook Pro 2019 with 32gb RAM and Version 12.3.1 vote -
does not export SVG
Illustrator 28.4.1 (64 bit) does not export SVG through the Export for Screens window. The start of svg export window appears, but nothing is saved or exported
1 vote -
Multipage PDF opens with incorrectly scaled links
I open all pages of a booklet PDF booklet (pages of the same size) with a setting "Import PDF pages as links for optimal performance". The opened file seems to look good and all the pages of a booklet display correctly. That's until I save and reopen the file. After reopening, the links become scaled randomly. The same happens after Rearrange All Artboards command. This bug messes up the results of Illustrator imposition extensions too.
The problem appears to be in Illustrator 28. Older version of 27 does not have this bug.
I am using Mac OS Sonoma Version 14.4.1…1 vote -
Size issue importing from Illustrator to After Effects
When exporting from a large size canvas Illustrator file and importing into After Effects there is a bug. It imports all of the elements at 10% of the correct size so they appear tiny in After Effects.
1 vote -
Recovery file missing regardless of auto save feature turned on
The Auto save feature is on but I dont have any version of the file autosaved even after 6 to 8 hours of working on the file.
1 vote -
EXPORTAR PARA TELAS COM DEFEITO
O Illustrator 28.3 não está EXPORTANDO PARA TELAS todos os selecionados, apenas a primeira tela, da segunda em diante o arquivo vem com 0kb sem imagem. Preciso que me ajudem, pq trabalho exportando muitos arquivos de uma vez todos os dias. Fico tendo que dar print ou criando um arquivo novo apenas para uma tela pra ai conseguir exportar. horrivel. Eu exporto mais de 10 telas em um arquivo. Preciso de ajuda
1 vote -
I can't save files
I can't save files.
Whenever I try to save any of them, a notification comes up which says that the file cannot be found.1 vote -
Blank PNG export
Files exported as pngs in the newest version of illustrator are coming up as blank and will export as 0 bytes. This is happening on desktop and laptop for Mac, unsure if happening on PC/Windows.
1 vote -
Objects missing when save as pdf
When I want to save the file as a pdf, various elements are missing in the exported file. These are mainly rectangles that are filled with a color gradient.
I have already tried various export formats, but the problem only occurs with pdf exports, regardless of which pdf format I use. I have not found any errors within the export settings as I have not changed the process before.1 vote -
PDF opened without changes, but I can see the changes in preview
- macOs Big Sur 11.3.1
- adobe illustrator 25.3.1 (desktop)
- I'm importing PDF file that were changed. In preview before opening I see the changes on the image. Then I choose to import all pages. And when the file is opened, there are not changes and the name of the file is untitled.
- I expect to see file with all my changes and the title of the file is the same as the file I choose to open.
- The screenshots are attached.
1 vote -
"Select a File Format to open file"
Multiple Illustrator files with vector polygons and linework from ArcGIS Pro are no longer opening properly and are instead prompting: "Select a File Format to open file" with "Text" or "ArcGIS - Adobe Illustrator" as options. Selecting either option opens an empty, blank file. How can I continue editing the original Illustrator files?
1 vote -
Illustrator won't export the correct artboards
Everytime i try to export a document, either as a PDF, JPEG, PNG, it won't export the correct artboards; say I have a document with 10 artboards and I want to export only 1 to 5, it will export all the pages. If I'm trying to export just one artboard as a JPEG, sometimes it will export another one randomly. Yes I'm making sure the artboards are labeled correctly, yes I type the correct numbers when exporting, but nothing seems to help, illustrator just exports whatever, I have to save the document, close it and open it again and try…
1 vote -
Illustrator Freezes when Saving
I am running Illustrator v28.1 on Windows 11 Home - version 22H2 on my Asus Zenbook 15 (2019). I generally use a dock to connect to a single monitor.
Recently when I try to save, the program freezes and I cannot select anything within the program. When I click anywhere in Illustrator, I hear a chime like the program is expecting me to respond to a dialog box, but I cannot find the save window anywhere. It does not appear in windows tile view or when hovering over the illustrator icon in the task bar. I can 'save a copy'…1 vote -
Não consigo salvar arquivo
Geralmente uso o mesmo layout, quando quero criar um arquivo novo, abro o antigo edito o texto e imagem e salvo com outro nome em outra pasta. Só que não tenho conseguido fazer isso. Eu coloco para salvar, escolho a pasta e ele simplesmente não salva. Só Consigo salvar por cima do arquivo antigo
1 vote
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