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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8072 results found

  1. Replace File doesn't work (creates new file)

    I opened an EPS file, made changes, and then saved. When I saved I was alerted that the file already existed and asked if I wanted to replace the file. I selected Replace. However, Illustrator ignores my selection and creates a new file with '-01' amended onto the end of the file name.

    Illustrator version 27.8
    MacOS Ventura 13.5.2
    Macbook Pro 2023 Apple M2 Pro

    1 vote

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  2. Illustrator reopens after quitting

    I'm on macOS 14.2.1 and Illustrator 28.1.

    When I quit illustrator it automatically reopens immediately. Workaround: close the app via the dock (secondary click > quit).

    I uninstalled Illustrator and reinstalled it, but the problem persists.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  3. 1 vote

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    3 comments  ·  Strokes  ·  Admin →
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  4. Bad rendering of glow effect

    OS: Microsoft Windows 10 Professional 10.0.19045 Build 19045
    Adobe Illustrator: 28.1 (64-bit)

    Steps to reproduce the bug:
    - Create a blank Illustrator document.
    - Create a new shape, such as a white circle with no stroke. The white circle on the white background is invisible.
    - Add an outer glow effect to the circle, e.g.: Color: black (#000000), Normal mode, 20% Opacity, 3px Blur.
    => The white circle on white background will be almost invisible, despite the black glow, which is very, very faint.

    • Export the artwork to PDF.
    • Open the PDF file in Acrobat : the white circle is…
    1 vote

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  5. 線ウインドウパネル上矢印選択のスクロールを操作するとフリーズ

    1. Intel Mac 2019 Adobe Illustrator28.1.0
    2. 線ツールを選択し描写、矢印にするためウインドパネルで選択、
    スクロールバーを動かすと、カラーカーソル出現しフリーズ。
    3. スクロールによる矢印選択ポップアップ内が移動することを想定

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  6. Bug with the ' touch on AZERTY keyboard on AI 2024

    Hi ! I recently came upon a but while typing text with a French AZERTY keyboard. Indeed touching the ' (apostrophe) symbol instead writes a < or > when entered. I thought at first it was a font problem, but after trying a few different ones wondered if if wasn't a keyboard language problem, but then i tried on AI 2023 and had no problem typing my text correctly.

    1 vote

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  7. プラグインの初期化中に応答しなくなります

    環境はWindows10。Illustrator (28.1)にアップデートしてから起動できないことが多くなりました。プラグインの初期化中に応答しなくなります。どのプラグインが影響を及ぼしているかは不明。初期状態から追加はしていません。またIllustratorの環境の変更もしていません。管理者として実行してもうまくいかないことが多いです。画像の画面で応答しなくなります。

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  8. Illustrator getting stuck while opening

    While opening the app, it gets frozen, and takes about 10-15 mins to open up.

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  9. Text to vector unable to generate text graphics

    Tried generating a graphic that included text with the new beta "text to vector" feature, however, it is unable to correctly spell the words.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  10. Toolbar menus display only two rows at a time

    I'm using Illustrator 28.0 on Windows 11 Professional, Lenovo ThinkPad laptop. Since the latest update, the toolbar menus show only two rows with the option to scroll up/down to see the other items (two at a time), which is very inconvenient. I've closed and restarted Illustrator, but no change to the interface.

    1 vote

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  11. Text is uneditable.

    I have large text files in my illustrator artboards and when I try to edit the copy, it only allows me to select a singular letter rather than being able to simply click the text and edit it.

    1 vote

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  12. 1 vote

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  13. Dimension tool does not allow to change scale

    Dimension tool not accepting change of scale, for instance 20:1 chosen, when wanting to alter to 10:1 having to close and reboot illustrator

    1 vote

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    4 comments  ·  Tools  ·  Admin →
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  14. モックアップの宣伝ポップアップが、右上に出てくるのを閉じても、またイラレを立ち上げると出てくるので、一度閉じたら、二度とでてこない機能をつけてほしいです。 / Mockup ad reappears on relaunch

    モックアップの宣伝ポップアップが、右上に出てくるのを閉じても、またイラレを立ち上げると出てくるので、一度閉じたら、二度とでてこない機能をつけてほしいです。

    1 vote

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  15. Outline Mode Breaks display when toggling in and out of it.

    I found that when I go into outline mode and then toggle the layers off of it it breaks my display a little bit. It fixes itself if I just undo the toggling and then Cmd Y to turn it off that way but it'd be nice not having to do that.

    1 vote

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  16. 1 vote

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    0 comments  ·  Launch  ·  Admin →
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  17. レイヤーのロックをはずしても、外れてないエラー

    レイヤーのロックをはずしても、外れてない時がある。ロックを外した後、オブジェクトを触ろうとすると触れなくて、レイヤーをチェックすると、ぱっとロックマークが復活するエラーがある

    1 vote

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    2 comments  ·  Layers  ·  Admin →
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  18. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. 1 vote

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  20. Fix rich tooltips causing screen flickeringin still in 28.1 64 bit win 11

    Please fix rich tooltips. they still keep flickering the screen completely when the pop up. User fix is to turn rich tooltips off in prefernces.

    0 votes

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