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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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1186 results found

  1. error when exporting to svg

    error when exporting to svg, everything goes wrong, please fix the error.

    1 vote

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  2. autocadで作ったブロックの読み込み

    1. winodows10pro
      Adobe illustrator 2021 ver 25.4.6
      Adobe illustrator 2022 ver 26.3.1

    2. autocadで作成したdwgをイラストレーターで開いた

    3. ブロックが配置されている画層にデータができてほしかった ・・・添付ファイル25.png
      Adobe illustrator 2021 ver 25.4.6 実行時

    4. ブロック作成時の画層でデータができてしまった ・・・添付ファイル26.png
      Adobe illustrator 2022 ver 26.3.1実行時

    illustrator 2022 ver 26.0.3 では3.の結果になってくれた

    2 votes

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    feng ren

    Illustratorデスクトップ版の製品フィードバックへのご協力をありがとうございます。

    Illustrator 2022 ver 26.0.3をお使いの上で、期待された表示結果が得られたとのことでしょうか。

    Illustratorは常にアップデートを行なっておりますので、最新版のご利用をお勧めしております。


    今後ともどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム


  3. bmp

    bmpへの書き出しをしても、「ファイルが壊れています」となり、読み取りができない状況になっています。

    1 vote

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    Need More Info  ·  PCM Miyuki responded

    syuichi okamoto さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました情報について、もう少し詳しい情報を頂けますと幸いです。

    1. お使いのオペレーティングシステム(マシンスペック)および Adobe ・Illustrator (デスクトップ版) のバージョン
    2. 問題が発生したときに実行していた手順:
      ・フォント名など
    3. 追加の情報がございましたら追記をお願いいたします。
    4. (必要に応じて)スクリーンショットまたはビデオをアップロードしてください。

    どうぞよろしくお願いいたします。


  4. Mega huge trim printer marks in PDF copy, using large canvas document

    AI 25.4.1 / Win10

    ACTION TAKEN:
    Saving a copy of A2 sized AI project as PDF file (print-production style).

    RESULT:
    Extremely huge printer marks in PDF (see screenshots)!
    Tried several PDF versions in saving dialogue with same failed result.

    WORK-AROUND:
    1. Verify artboard size (and PDF document size as well) several times, just to be sure if my mind works OK this morning. And it's working fine (sight of relief :-)
    2. To make printer-ready PDF, original AI file was imported to InDesign (via import, Cmd+D).
    3. Then, upscaled imported graphics to 100% (which made me guess than original AI…

    13 votes

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  5. Bug: Export to SVG messing up illustration

    When i export an artboard or selection to svg it messes up the location of some parts of the illustration while exporting to other formats (png) works correct. I use illustrator version 26.3.1. I have like 20 other artboards with other illustrations, all messed up. Like a month ago it still worked.

    Attachment:
    header mobile@2x.png (export as png works correct)
    Screenshot of svg (Needed to make screenshot cause i cant upload an svg)

    Hopefully this will get fixed soon, or get a workaround, cause I cant deliver any products to my client now.

    1 vote

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  6. Clipping Mask broken in SVG export if name contains hyphen

    An Illustrator document that contains a clipping mask will not export correctly if the path used for clipping has a - in the name.

    In the resulting SVG code, the path definition looks like this:

    <rect id="clipping-path" ... >

    but the reference to it looks like this:

    <use xlink:href="#clipping_x002D_path" ... >

    You can see that the - was converted to "x002D" for the "use" tag, but not for the "rect" tag.

    Test files attached.

    Illustrator 26.0.3, macOS 12.4

    1 vote

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  7. SVG Exporter with decimal to 1 rounds lower percentage opacities to 0

    macOS Catalina 10.15.7, Adobe Illustrator 26.5

    In the latest versions of Adobe Illustrator, the SVG exporter when the decimals parameter is 1 low percentage opacities are rounded to 0 in the CSS styles of the SVG file. This problem did not exist in older versions of Adobe Illustrator (2017, 2018)

    1. In a new Adobe Illustrator file make some paths or shapes, set fill color and set opacity to 10%.

    2. Export for Screens / Format SVG.

    3. Format Settings:
      Styling: Internal CSS
      Font: Convert To Outlines
      Images: Link
      Objects IDs: Minimal
      Decimal: 1
      Minify: false
      Responsive: false

    4. Export Artboard

    Expected result: SVG…

    1 vote

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  8. White lines added around exported JPGs

    When I'm exporting images from Illustrator using 'Export Assets', often white lines or lighter lines are added on random edges of the images.

    Screenshot shows image in Illustrator and exported image showing lighter row of pixels on image edge.

    2 votes

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  9. Export for Screens doesn't remember settings.

    Export for Screen Doesn't remember my settings.
    Every time I restart Illustrator, I have to set again my Export for Screen setting.

    I have project where I want to export few different sizes PNGs and a PDF, so it is getting a bit tedious to set those again every time I restart Illustrator. And of course it doesn't remember Export folder either.

    It really amaze me how Adobe can brake some basic functionality like this.

    12 votes

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  10. Package dialog resets folder name when a new destination is chosen

    If you enter a custom folder name in the Package dialog, then change the location to export to, the folder name resets to match the file and does not retain the custom folder name.

    Expected behaviour is for the custom folder name to persist when changing the export location.

    Win 10, v26.3.1

    2 votes

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  11. SVG export - ignores object style when fill is empty

    While exporting to svg, Illustrator converts object styles to css classes. It works fine when object style has both fill and stroke, but when it's only stroke, Illustrator adds it's own generated classes (.cls-1) like if the object style didn't exist.

    Please see output examples:
    - both stroke and fill
    - just stroke

    1 vote

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  12. Cannot be renamed to PDF 26.3.1 (64bit)

    PDFに別名変更できない

    1 vote

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    Need More Info  ·  PCM Miyuki responded

    FarEastCues Cosiral&Co. さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました情報について、もう少し詳しい情報を頂けますと幸いです。


    お使いのオペレーティングシステム(マシンスペック)および Adobe ・Illustrator (デスクトップ版) のバージョン

    問題が発生したときに実行していた手順:

    ・フォント名など


    追加の情報がございましたら追記をお願いいたします。

    (必要に応じて)スクリーンショットまたはビデオをアップロードしてください。


    どうぞよろしくお願いいたします。

  13. Exporting to tif: "An unknown error caused the operation to fail."

    Normally rebooting solves problems like this, but not this time. Cannot save my file as a tif.

    1 vote

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  14. Exporting to SVG returns different code after Illustrator updates

    I use Illustrator files as source documents for complex system maps that we export to SVGs for applications. With the most recent updates, the exports have significantly changed the output code for the SVG which is impacting the javascript interactions with those svgs. The first and most substantial issue is that in calculating the viewbox attribute parameters, Illustrator is NOW including hidden layers where it once ignored them. I use a background layer which mimics our system's background colors to more closely reflect the contrasts needed and hide that for export. But where once the svg tag exported as
    <svg…

    2 votes

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  15. 2 votes

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  16. Cannot open AI or EPS files just exported from AI

    I'm trying to export some vector files from AI, which I've done countless times before and had no problems...

    Right now when I save the file as AI and EPS, it shows up in my saved folder as a blank file. When I open the properties from it's saved folder it still shows as AI, however I'm not able to open it with AI or any other applications.

    I'm stumped and don't know what I can do next.

    1 vote

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  17. Issue rendering some gradients

    If you change the the extension to .pdf, the gradient is no longer rendered. Rendering the .ai in other pdf interpreters also do not render the gradient.

    More information: https://bugs.ghostscript.com/show_bug.cgi?id=704780#c2

    3 votes

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  18. Can't export selection properly

    Have some simple artwork with some outlined type. Prior to the update, it all exported properly with "Export Selection..." Now it SHOWS it's going to export in the preview, but no matter what I do the majority of the text is absent. If I segregate the export to even simply one of the letters not exporting, it still exports incorrectly (even though the preview before the export shows the character) and results in an empty file!

    1 vote

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  19. Copy/paste vector: Illustrator → Figma (pastes as raster)

    In 25.2 — graphics copied from Illustrator get inserted in Figma as a vector image. In 25.3 the behavior is broken and graphics get pasted as a raster image.
    All the settings are the same.

    19 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  20. metadata is stripped when saved as PNG

    When exporting a PNG the metadata is not preserved. We use the metadata to find a graphic for future requests. I have Adobe Illustrator 2022. My operating system is Windows 10.

    3 votes

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