Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
701 results found
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Escape Button and Arrow Keys not working with latest Illustrator 2020
This was a previous bug that seems to be resurrected: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35763892-escape-key-and-arrows-not-working-with-illustrator
Escape and arrow keys randomly stop working. If I close the application and restart it sometimes solves the issue, but I'd really like to not have to close everything down and start it all back up again every time it stops working 5 - 10 min into editing a document. :(
4 votes -
Ctrl+Z in Isolation mode makes all objects in the document opaque
Hello!
Has anyone runinto this glitch?
Isolation mode bugs out and turns the entire document, except the specific object, opaque and refuses to let you exit this view though it acts like you have exited isolation mode. It usually happens when I ctrl+Z after entering isolation mode, The document also saves like this, which is a major pain for colour work. Copy and pasting the elements rights them to be not opaque.
1 vote -
Illustrator CC crashes when I open it. Does not generate error report.
When I open a new Illustrator file it'll generate with a few solid black rectangles at random positions on the screen. After scrolling they go away. Then I will use Illustrator normally for about 5 minutes and then numerous pop up in numerous sizes then the program crashes and does not generate an error report.
I have tried uninstalling, reinstalling version 24.3 and 25 respectively.
I have tried deleting cache and resetting scratch disks.
I have delete the opm.db file, and cleared preferences.
I am using a desktop that has:
500 GB SSD (where all adobe programs are installed)
1TB…1 vote -
Illustrator 25 super slow save & crash on deleting FX
It's taking a long amount of time to save even a small file.
Everytime I try to delete an effect (so far any I have tried from the effects menu), the program crashes.
Illustrator lags/freezes between each operation.
Windows 10 Education
Intel i7-7700 CPU 3.60GHz
32 GB RAM
NVIDIA Quadro P20001 vote -
Crash on Quit
Illustrator crashes on quit 4 out of 5 times on my Mac and has for many months and builds. Crash on quit wouldn't be so bad if Illustrator didn't save so many interface and plugin settings on quit. The main crash indicator is below and full log is attached. Currently running illustrator 24.2.3, macOS Catalina 10.15.6. 2019 16" MacBook Pro Radeon Pro 5500M.
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: EXCI386GPFLT
Exception Note: EXCCORPSENOTIFYTermination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [56728]3 votes -
Lag on every move I make!!
Moving an object. Changing the tool. Changing a colour. Everything move I make in illustrator brings up the colour wheel of death. Just moved from CS6 to CC, worst move ever.
1 vote -
Libraries Panel issues
Libraries panel freezes when trying to add items.
It usually opens with a zoomed-in view which clears if I resize the panel.
Mac OS 10.15.7 with Illustrator 25.0
1 vote -
Illustrator très lent depuis la dernière MAJ. MacOS Catalina 10.15.6
J'ai fait une mise à jour il y a environ 3 semaines et je viens d'en faire une autre. Depuis la première MAJ, mon Illustrator est très lent, ce ne travaille pas bien du tout.
3 votes -
Very glitchy system. Fix the BUGS!
Since the last update it has been very glitchy. Courser is grabbing at incorrect points for the last 4 days. Makes it VERY difficult to execute work that needs completed.
1 vote -
Select Same Fill & Stroke not working, version 24.3
Select Same Fill & Stroke is not working in Illustrator CC, version 24.3. I'm using it on a large image traced vector pattern and need to change out the shape colors. I've used to do this all the time in past versions.
1 vote -
Some text is missing and creating a text box will cause lag and not work
Windows 10 Enterprise, Illustrator 2021 v 25.0
I open an existing file authored in older versions of Illustrator. My annotations (circles with number text boxes) have no text boxes, and my text is missing in other places. But most text remains.
I can open a new file in v 25.0 and click text tool to add text. I can't type anything. I can try to click and drag to create a text box and it lags for minutes and does not allow me to type anything. If I try it lags again.1 vote -
Just update to Catalina 10.15.7 and having lots of issues with Illustrator.
Just updated to Catalina 10.15.7 and having lots of issues with Illustrator. Initially it wouldn't open. Rebooted and it opened after several attempts. Now can't save a file, it just hangs at the 'Writing illustrator EPS format...' First only got to 3%, now 100% and can't get past that.
1 vote -
Shape Builder Performance
Really slow when using Shape Builder on AI 24.1, almost unusable.
5 votes -
Illustrator (24.3) Slow lagging, AI and EPS files issues, non responsive
macOS Mojave (10.14.6)
Working on large scale signage graphics - have completing almost exactly the same thing for previous jobs with no issue. 24AUG20 AI auto updated and instantly could not move graphics in file - constant spinning wheel and slow loading times.
Saving file was extremely slow - ceasing to save from 80-90% and then crashing (crash report sent). The only way to continue working was to save as EPS.
Also attempted saving graphic elements out as EPS files to place into INDD where EPS was pixilated (fully or partially). PDF exported from INDD unable to save correctly with…
2 votes -
Problem with new version (layer 'non-editable illustration) Illustrator 2021
I was working with the new version but suddenly appeard a layer named 'non-editable illustration' a the program crashed. Is the second time that happened.
But the first time the program didn't recover a single thing I was working on.1 vote -
İmac 5K 2020 and ai cc 2020
normal mode is also ok, only the slightest work becomes very, very slow when switching to overprint mode. please try ...
1 vote -
my mouse doesnt work only while i use AI
Last time I was online my mouse cursor stopped working.
Today it is still doing the same. It works everywhere else but not in AI.
Its harder to work without seeing what Im touching.1 vote -
Not Loading Other Tabs
When having multiple tabs open, Illustrator will not show the other art when switching to a different tab. Ex. Document 1 and Document 2 are open and I have been working in Document 1 for a while. When switching to Document 2 tab, the art for Document 1 still shows and does not switch to the other tab. I can pull Document 2 tab off into it's own window and it will show, but once placing it back into the interface, it goes back to only showing Document 1. This happens multiple times a day and is causing me to…
8 votes -
Display Issue ?
Having very odd display issues, (see attached files) basically I draw a curved shape in outline, this views correctly, then view it in overprint mode, this views correctly, view it in standard mode and it is awful, I've tried restart/making a new document etc etc, still views awful ????
please advise..... don't ask me to work in overprint preview as one of my others posts states, that is ridiculously slow.
Mac OS 0.15.6,
iMac (Retina 5K, 27-inch, 2019)
3.7 GHz 6-Core Intel Core i5
64 GB 2667 MHz DDR4
Radeon Pro 580X 8 GB1 vote -
Expanded Layers Slows Performance
Illustrator 24.2.3 (64bit)
Windows 10 ProWhat the title says. If I expand my top layer in the layers palette and try to edit the text on an artboard using my keyboard arrow keys to navigate the cursor, the cursor is super laggy.
If I collapse the top layer and navigate the text inside the boxes, the cursor is much faster.
Expanded layers seems to take up much more processing power ...to the point I can barely scrub through the text.
1 vote
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