701 results found

1. Bring back CS5 image trace controls and results, PLEASE!!

   Over the years, each update in Adobe Illustrator has resulted in poorer trace results for complex line work. I specifically keep an old Mac so I can run CS5 just to trace. Please bring back the advanced controls CS5 had so illustrators such as myself can use the updated version of Adobe Illustrator to trace hand sketched work. I've attached a sample to show you results from CS5 trace and the current Adobe Illustrator.

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2. Static (not file related)

   I am on a Windows 10, hp. I am not sure what is going on with my Illustrator. I've been using it pretty regularly. Recently it crashed. When I reopened it, there is now some kind of static at the top of the document. It doesn't matter what type of file is open. I have tried opening different Ai files or creating new ones and the static is still there. I have also tried uninstalling/reinstalling/updating etc. Nothing has helped. Every time I move the view or click around, the static moves. I can still work, but it's extremely distracting and annoying. Please help. Thank you

   I am on a Windows 10, hp. I am not sure what is going on with my Illustrator. I've been using it pretty regularly. Recently it crashed. When I reopened it, there is now some kind of static at the top of the document. It doesn't matter what type of file is open. I have tried opening different Ai files or creating new ones and the static is still there. I have also tried uninstalling/reinstalling/updating etc. Nothing has helped. Every time I move the view or click around, the static moves. I can still work, but it's extremely distracting and… more

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3. performance

   My illustrator is beginning to slow down. My computer seems fine although illustrator does not act as it did a few days ago. My computer is relatively brand new PC and i have update it now. Can i get some help?

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4. Creating Halftones Quality Has Decreased

   I am beyond frustrated with what used to be a smooth, simple rendering process for creating halftones. I do what most do: create the shape with a black to white gradient > create setting under Color Halftone > Expand Appearance > Image Trace > Expand Appearance (again). Boom, done.

   Howevre, please refer to my image below. From left to right, this is what is happening now with the current software. First on the left is the gradient shape. Next is the effect if you apply the color halftone. So far no issues. But as soon as you apply Image Trace, which was done in the third object, the default settings render this monstrosity, whereas the previous default would create an almost perfect outline of the halftone. The final and forth object is what happens when you apply High Fidelity to it to attempt an improved rendering, and as you can see, it's still horrible. All of the spheres in the halftone are butchered.

   What the heck happened here? This never happened before and took seconds to perform without hardly ANY setting adjustments, even under default. I just had to exclude white and was done.

   Please PLEASE can you go back and fix this?

   I am beyond frustrated with what used to be a smooth, simple rendering process for creating halftones. I do what most do: create the shape with a black to white gradient > create setting under Color Halftone > Expand Appearance > Image Trace > Expand Appearance (again). Boom, done.

   Howevre, please refer to my image below. From left to right, this is what is happening now with the current software. First on the left is the gradient shape. Next is the effect if you apply the color halftone. So far no issues. But as soon as you apply Image Trace,… more

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5. Font linking not working, basic functionality of Illustrator is impaired

   1) Image describes it all. Nobody asked for Adobe Fonts, but if you have to do it please pull it off correctly. If it can't synchronize with mainstream operating systems like Windows 10, then what is the point? Professionals that have to use your software have no spare time to write obvious feedback like this.

   2) I am working in a team that is dependent on a shared Illustrator asset library. It is not updating consistently and it makes life hard for a lot of people that are trying to do their work.

   3) Certainly I am not the first of your customers that addressed this, but as I am already dedicating my precious time to write to you about these obvious and ongoing issues, I will address one of the classics:

   The performance in Illustrator is just terrible. Any 3D software is snappier.
   How can the most prominent 2D vector based software that is paid on a monthly subscription basis be slower than any 3D software- even the free open source ones like Blender?

   1) Image describes it all. Nobody asked for Adobe Fonts, but if you have to do it please pull it off correctly. If it can't synchronize with mainstream operating systems like Windows 10, then what is the point? Professionals that have to use your software have no spare time to write obvious feedback like this.

   2) I am working in a team that is dependent on a shared Illustrator asset library. It is not updating consistently and it makes life hard for a lot of people that are trying to do their work.

   3) Certainly I am not the first… more

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6. AMD and new CPUS/GPUS realy bad with Overprint ON in Illustrator

   New CPUS/GPUS realy bad performance with illustrator.

   Hello Adobe, i recently bought new computers for our company becouse people were complaining about Illustrator beeing slow.

   These are the new computers:
   -AMD 3900x + RTX 2080 + 64GB 3600Mhz ram + win10 1903
   -AMD 3700x + 5700XT + 32GB 3200Mhz ram + win10 1903

   After trying out Illustrator on these systems i thought to myself.......why do we even use Illustrator?

   How come a 3000 euro computer runs slow with overprint ON with simple squares drawn on the art board???

   I want Adobe to explain to me why a I7 6700 with a GTX960 and 16GB ram runs the same project, smoother than a 3000 euro state of the art computer????

   If i put the resolution of these PC.s to FHD, the program runs normaly, not faster, not slower, just plain normal.
   If i put the native resolution of the monitor wich is 1440p, Illustrator is simply a chunk of **** software unable to use that kind of native resolution without breaking itself apart, it is simply unusable in 2k.
   So.....solution, putting everything in 1080p.

   Great, so there is no real reason for people to buy high end computers to run the software fast, when in fact your software only uses 1 or 2 cores and 2 or 3 GB of ram and doesnt use the hardware available to do the work it is supose to do!!!

   We are in 2019!!!! The year 2004 was 15 year ago!!!!!

   I have 31 computers working with AI and the oldest computers are the ones who work best....this is just plain ridiculous and a total embarrassment for a company like Adobe to let this software run like this.

   Illustrator is a PRODUCTION SOFTWARE!!!!! We, at our company and tones of other people pay thousands of euros every year to be able to produce with Illustrator and the software is simply not able to keep up with todays demands for performance and productivity along with every version that comes out getting worse and worse and worse.

   PLEASE ADOBE adress the performance issues!!!!!!
   We do not need fancy features if the BASICS dont work at ALL!!
   We need AI to use the hardware it is given!!! so the better the hardware the better the software runs....this is simple!!!

   PLEASE work on the performance issues with AMD CPU.s(wich are a lot better now than intel) work on the performance issues with AMD cards(wich in mid range are BETTER than nvideas)

   You guys need to address everything related to performance with Illustrator.
   The program is starting to become trash and people are quiting Adobe becouse of this.

   PLEASE, address this issue.
   Thank you very much in advance.

   New CPUS/GPUS realy bad performance with illustrator.

   Hello Adobe, i recently bought new computers for our company becouse people were complaining about Illustrator beeing slow.

   These are the new computers:
   -AMD 3900x + RTX 2080 + 64GB 3600Mhz ram + win10 1903
   -AMD 3700x + 5700XT + 32GB 3200Mhz ram + win10 1903

   After trying out Illustrator on these systems i thought to myself.......why do we even use Illustrator?

   How come a 3000 euro computer runs slow with overprint ON with simple squares drawn on the art board???

   I want Adobe to explain to me why a I7 6700 with… more

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7. Layer access arrows missing

   the arrows that you click on to access the layers are gone. there is no clickable link, or visible arrow anymore.

   I have restarted both program and computer, then uninstalled and reinstalled. It is still not working.

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8. Switching project tabs fails to update to selected project

   In recent updates, including the June 2020 Illustrator update, tabs fail to switch projects, displaying only the current project for up to 15 seconds before slowly refreshing and switching to the selected open project tab. This happens several times a day and drastically effects productivity. (macOS Catalina 10.15.5, Macbook Pro 16 2019)

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9. can't open new file or work on the app at all.

   I just downloaded Illustrator 2020 on my PC. The PC is a little old but has all the required specs to run the program. However whenever I open Illustrator and try to open a new file (after selecting my preferences page size etc) nothing pops up I still see the "welcome to Illustrator" home page but can still select the tools and see the blank artboards I just created however nothing gets applied to them visually but if I throw in a big black triangle I see it only on the thumbnail from the Layers panel which is obviously too small to work on. I am unable to close the "home page" and it takes on the name of my new document as well. I have tried restarting my laptop a few times and updating the app and nothing seems to be working.

   I just downloaded Illustrator 2020 on my PC. The PC is a little old but has all the required specs to run the program. However whenever I open Illustrator and try to open a new file (after selecting my preferences page size etc) nothing pops up I still see the "welcome to Illustrator" home page but can still select the tools and see the blank artboards I just created however nothing gets applied to them visually but if I throw in a big black triangle I see it only on the thumbnail from the Layers panel which is obviously too… more

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10. object distortion on perspective grid after pathfinder unite

    Windows 10 home, Illustrator 2020.

    After uniting two or more rectangles on the perspective grid to make a more complex shape, moving/copying the new object using the perspective selection tool results in distortion as the object appears to have become detached from it's perspective plane. The behaviour is shown in the attached image.

    Inserting the step Object > Perspective > Attach to active directly after Unite allows the object to move correctly (thanks Monika Gause) although it was suggested that perhaps this step shouldn't be necessary and it should be able to move correctly without it.

    Many thanks, Craig.

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11. Illustratr crashes when opening an existing file, on the latest version (24)

    As soon as i open the latest version of illustrator (24) a window pops up saying Illustrator has crashed and that autosave has been turned off. Then when i go to click ok the screen freezes and I can't even shut Illustrator off.

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12. アートボードの複製で強制終了

    1：os…windows10
    　バージョン…2020。2020/9/4時点で最新のもの
    2：アートボードをショートカット（Ctrl+Alt）で複製
    3：複製が実行される
    4：毎回落ちます（強制終了）
    5：なし

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13. Extensions

    Okay, so the new update of illustrator is still as laggy, as before, if not more, the extensions doesn't show up, nor work, you can't remove an extension and you can't add a new one.
    And don't tell me to install it manually, because honestly, this is not why I'm paying a monthly subscription since 2015.

    If whenever I have a problem I have to go through a thousand threads and check a thousand suggestions, I have no idea why I'm paying a monthly subscription, when I can just buy another program ONE TIME.
    Or use pirated versions :)

    So I don't want suggestions, I want someone to FIX all these problems once and for all!!!!

    I CAN'T WAIST 5 HOURS EVERYTIME I TRY TO WORK WITH ONE OF YOUR PROGRAMS!! PHOTOSHOP PROBLEMS, ILLUSTRATOR THE DEFINITION OF LAG!! AND DON'T GET ME STARTED ON INDESIGN!!!!!!!!!!!!!!!!!!!!!!!

    SOMEONE EXPLAIN TO ME WHY AM I PAYING MONEY FOR PROGRAMS THAT DON'T WORK PROPERLY!!!

    Okay, so the new update of illustrator is still as laggy, as before, if not more, the extensions doesn't show up, nor work, you can't remove an extension and you can't add a new one.
    And don't tell me to install it manually, because honestly, this is not why I'm paying a monthly subscription since 2015.

    If whenever I have a problem I have to go through a thousand threads and check a thousand suggestions, I have no idea why I'm paying a monthly subscription, when I can just buy another program ONE TIME.
    Or use pirated versions :)

    So… more

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14. Hide artboards in trim view is not available

    The ability to hide artboards in trim view is not available... Why? At certain times I don't want to see the black artboard line. Please add this functionality. Illustrator 24, high sierra 10.13.3

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15. Illustrator's Artboard does not update live

    I am on a 2017 MacBook Air running macOS Catalina (10.15.5). My Illustrator version is 24.2.1. I haven't seen anything else about this problem on here. After doing anything such as creating a pen stroke or trying to fit the artboard to the screen, the artboard will not update and will only do so once I have used the zoom tool in some fashion.

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16. Issues with saving

    2020 update often gives error while saving. It says the file cannot be saved. It then deletes the current file I'm working on, opens up a new window and I have to click save - as if I pressed "Save As..."

    It happens quite often when I press "Cmd + S" to just save my artwork.

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    Request to Contact Support  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Ankit Goyal .

17. Illustrator working very slowly while connected with internet

    Illustrator working very slowly while connected with internet

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18. Cant Resize without restarting

    When you use the selection tool on any object with the boundary box showing, sometimes you have to restart illustrator to get it so select the corner to resize.

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19. Illustrator crashes when using certain tools, when macbook goes to sleep, when left on too long, when selecting items (CMD+A)

    Going mad trying to fix this bizzare problem on my new 2019 Macbook pro.

    • Latest version of illustrator (24.1.2)

    -Mac OS Catalina 10.15.4, 2.3 GHz 8-Core Intel Core i9, 32 GB 2667 MHz DDR4, MD Radeon Pro 5500M 8 GB
    Intel UHD Graphics 630 1536 MB

    Since maybe last month, illustrator has been crashing more and more frequently, and at the strangest of times. I have everything almost exactly the same on my 2018 Macbook Pro and Illustrator is totally fine on that one. I can't quite figure out what is going wrong with this laptop.

    For instance:

    -When I hit CMD+A it might crash (this is most recent, crash report linked).

    -Twice last week it crashed when I used type on path tool and altered the orientation (it actually started to spaz out when I started moving the orientation to under the line; This I could repeat with the same outcome)

    -Anytime the computer goes to sleep it will crash.

    -If I'm working with a content-heavy file, it might just crash for no reason.

    So I suspected maybe it was the CPU / GPU switching in my system preferences / energy saver, but turning it off has done nothing. I've completely re-installed illustrator, Creative Cloud, even refreshed my OS and still this problem reoccurs with Illustrator. I am starting to suspect something is not right with the new MBP 16" and Illustrator..

    -Damien

    https://textbin.net/LRIynSqp5J

    Going mad trying to fix this bizzare problem on my new 2019 Macbook pro.

    • Latest version of illustrator (24.1.2)

    -Mac OS Catalina 10.15.4, 2.3 GHz 8-Core Intel Core i9, 32 GB 2667 MHz DDR4, MD Radeon Pro 5500M 8 GB
    Intel UHD Graphics 630 1536 MB

    Since maybe last month, illustrator has been crashing more and more frequently, and at the strangest of times. I have everything almost exactly the same on my 2018 Macbook Pro and Illustrator is totally fine on that one. I can't quite figure out what is going wrong with this laptop.

    For instance:

    -When I… more

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20. Move tool lags and I can't move my layers.

    I don't have any ideas necessarily. Just want the features provided to work normally. I can't even use my move tool without the program lagging. Also, it's nearly impossible to organize my layers because Illustrator doesn't allow me to move them. It makes tasks that should take 1 second to do take 5 mins. Which makes it impossible to get anything done.

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