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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7470 results found

  1. Extrude not working as expected in AI 2020

    The extrude and bevel tool, is not working at all, compared to prior versions. Shading is not working, the full extrusion only works when adding perspective degrees to the bevel... It's all a broken mess, and the rotation tool is not working either. Rotating a square chops off a corners, puts it inside a mask, and needs to be pulled out of the layer to get the desired outcome.

    What happened?

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  2. Doesn't Copy to new artboard NOR all artboards

    Doesn't work consistently when i try to copy and paste from one art board to another artboard. I need the shapes to be in the exact same spot on the other artboard, and not eyeball it.

    Same thing when copying to all artboards. Sometimes it just pastes off in the distance somewhere...NOT on an artboard.

    3 votes

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  3. Problem with Flatten Transparency

    Hello,
    I found a but in Illustrator CC 2019 and 2020 MacOS 10.14.6 and Windows 10 v1903. I will report this to Adobe.

    A. I create a glas effect on a non circle object with blending dark to light red and a black and white gradient mixed with ›screen‹ to it.
    B. I flatten the transparency with the highest or other option. Always is a clip group (1), that shound be automatical removed. For better seeing, I put it on top of the group ›after flatten tranparency‹.

    1 vote

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  4. artboard/canvas will not center; confined to top left corner

    Artboard snapping to top left corner of window- zoomed at 67%;
    snapped to right of window at 100%

    Following your post instructions ....

    1. On Windows 10 latest; Adobe Illustrator latest (on cloud) -
    2. Believe I was scrolling the canvas - may have zoomed out
    3. Expect canvas to reduce and stay centered
    4. Canvas snapped to top left and when I zoomed back to 100 % it snapped initially to top right

    Please fix (it has happened a few times) - thank you

    1 vote

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  5. There is not enough memory available to process the appearance of an object. OK

    macOS Catalina
    Version 10.15.4
    iMac (21.5-inch, Late 2013)
    Processor 2.7 HGz Quad-Core Intel Corei5
    Memory 8GB 1600MHz DDR3
    Graphics Intel Pro 1536 MB

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  6. ショートカットキーが反応しなくなる

    Adobe XDと同時に起動し、アプリケーションの切り替えを行っているとillustratorのショートカットキーがすべて反応しなくなることがあります。
    illustratorの再起動でショートカットキーは使用可能になりますが、再度XDとの切り替えを行うと同様の症状が発生します。

    1 vote

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  7. DXF files on a Mac interpreted wrongly

    I often have to import DXF drawing files of model glider plans. For a few years now, over several versions of Illustrator, I noticed that I am missing lines and solved the problem by selecting the missing and finding similar stroke weights, hoping it would find them all.

    Today I had a discussion over Skype with a friend who runs Illustrator on a PC on which the plan files view perfectly correctly, so there appears to be a problem in the Mac Illustrator version. I have attached a pdf file showing the difference in display

    5 votes

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  8. update deleted new versions of files

    I updated Illustrator to version 24.1.1 3 days ago. I've opened some files to discover that the most recent changes I made to them have been deleted and the version of the files are about a week old. I know I saved these files with new changes but those changes are no longer there. Is it possible to fix this bug and restore the previous files from before the update? I don't know what in the update triggered deleting these new changes.

    1 vote

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  9. Don’t ‘smooth’ a straight path when removing points

    When removing a point on a straight line, don’t try to make a curve but keep the line straight.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  10. 27 votes

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  11. To page view or workspace view rotate option

    Ever try to work on a building drawing that's flopped 90° to the right because your overprice copy of Adobe Illustrator doesn't have the option to SIMPLY rotate the view?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Bottom of menu not visible when windows taskbar is located at the top of the screen

    The bottom of large menus are not visible when the windows taskbar is located at the top of the screen.

    1 vote

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  13. ⌘ + = Zooming Won't Work After Recent Update

    Since the most recent update 24.0.3 a couple days ago, the keyboard command to zoom in ⌘ + =, no longer works on MacBook Pro 2017 running Catalina 10.15.3 (both internal keyboard and bluetooth). Seems to be an Adobe issue as colleagues in my office are also experiencing the same problem which requires us to now use the Zoom tool. Note: the ⌘ + - combo to zoom out still functions for some reason.

    2 votes

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  14. fonts files dissapeared on all current docs on one computer? Can't find any update

    All my other files are fine, the current menu has missing fonts, but only on one computer (desktop) my laptop is fine.... all saved as PDF's in a dropbox

    1 vote

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  15. Change size rotated objects swaps controling points

    Hello, in some case illustrator starts behave like is shown in the video. When you want to change size, illustrator switch width and height control point

    https://youtu.be/TlV8cPXpEeg?t=132

    1 vote

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  16. Extra "Object" title in Select menu

    Under the Select menu, there's a submenu called "Object", which allows you to quickly select certain kinds of things. But, directly below that one is another menu choice also called "Object" which seems to have no function. This appears to be an error and should be removed.

    Operating system: Windows 10 Pro
    Version of Adobe Illustrator: 24.0.1

    3 votes

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  17. 24.0.2 BUGS

    24.0.2 still crashes/hangs when you try to either close a window, print , or try to save.
    happens at least twice a day...will there be a fix??

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  18. escape button missing text box

    The escape button does not work (is not there at all) on the touch bar on 24.0.3. When you are in tool-free mode, you cannot escape out of a text box any longer because the esc button is missing completely now.

    1 vote

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  19. Add Select > Same / Object in right-click menu

    Could you please add the Same / Object drop-downs to the Select section of the right-click menu?

    2 votes

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  20. Crashes when font file is moved *every single time*

    This will crash Illustrator (and InDesign and Photoshop) every single time without fail, all cc 2020 apps I've tested, specifically:

    InDesign 15.0.2, Illustrator 24.1, Photoshop 21.1.2

    I'm using OSX 10.15.3 Catalina

    Try this:

    –add a font to ~user/Library/Fonts/MyFontFolderName/ to install. Works with any font, but for example try Adobe's own wonderfully designed Source Serif Pro
    –make a new document in Illustrator, set some text in that font, eg: Source Serif Pro-Regular, save document (or don't save, same result)
    –move the font file, eg: SourceSerifPro-Regular.otf to a sub folder, eg: ~user/Library/Fonts/MyFontFolderName/AnotherFolder/
    –app will crash EVERY SINGLE TIME.

    Once again, this happens…

    1 vote

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