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Illustrator CC 2018 - Error code 145 during updates

Simply fix this bug once and for all.
It happens over and over and over again.

Exit Code: 145
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 145) executing in command 'MoveDirectoryCommand' for package: 'AdobeIllustrator22-Core', version:22.0.1.253
FATAL: Error occurred in install of package (Name: AdobeIllustrator22-Core Version: 22.0.1.253). Error code: '145'
WARN: Target directory already exists: 'C:\Program Files (x86)\Adobe\Adobe Illustrator CC 2018\Support Files\Contents\Windows'
-------------------------------------------------------------------------------------

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10 comments

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  • abc commented  ·   ·  Flag as inappropriate

    When i got this error i just rebooted and retried the update. Worked for me.

  • Anonymous commented  ·   ·  Flag as inappropriate

    After trying to install update 23.0.2.567 followed by the error, Illustrator is no longer available on my PC. Was fixed as described by another user: uninstall, reboot, reinstall.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same problem here with update 23.0.2.567. I tried to delete the target directory 'C:\Program Files\Adobe\Adobe Illustrator CC 2019\Support Files\Contents\Windows' via Windows Explorer, but access is denied.

  • Anonymous commented  ·   ·  Flag as inappropriate

    @kai, This is how I fixed it in Windows...

    1) Uninstall Illustrator from "Add or remove programs" (just type that in the search bar)
    2) Reboot <- critical
    3) Reinstall from Creative Cloud

    Simple, but unnecessarily annoying since I haven't had this happen to any other Adobe app EVERY time it's updated.

  • kai commented  ·   ·  Flag as inappropriate

    I have been waiting to be helped on Chat Support. Its been 3 hours of wait with 3 people transferring me to the wrong department each time. The issue is not fixed yet. Can somebody tell me specifically what needs to be done? What did the support from Chat do? Anyone remember?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Fixed: I had to use the CHAT option with customer support... they remote controlled my pc and fixed this issue. Probably took 20 minutes waiting to get helped and 20 minutes for them to complete the fix, restart my comp, and reinstall the app.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I get it every time Illustrator is updated.

    Exit Code: 145
    -------------------------------------- Summary --------------------------------------
    - 2 fatal error(s), 0 error(s), 1 warnings(s)

    FATAL: Error (Code = 145) executing in command 'MoveDirectoryCommand' for package: 'AdobeIllustrator23-Core', version:23.0.2.567
    FATAL: Error occurred in install of package (Name: AdobeIllustrator23-Core Version: 23.0.2.567). Error code: '145'
    WARN: Target directory already exists: 'C:\Program Files\Adobe\Adobe Illustrator CC 2019\Support Files\Contents\Windows'
    -------------------------------------------------------------------------------------

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