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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Bounding Box Issues - Incorrectly including shadow on some objects

    There are several selection bugs related to the behavior of bounding boxes (as shown in the attached jpeg). If a shadow is applied to an object such as a rectangle shape, then the bounding box correctly stays around that rectangle. But edit a point on the rectangle and suddenly the bounding box also includes the shadow. This is not desirable as then rotating the object changes its center point depending on the location of the shadow. Same thing with a line shape vs. a line created with the pen tool (the pen tool line's bounding box contains the shadow). I'm…

    4 votes
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  2. 4 votes
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  3. Artboard Tool button crashes Illustrator

    I'm trying to put this in the "Illustrator Bugs" category, but the button I have to click says "Post idea". Apologies if this is in the wrong area.

    Every time I click the artboard button Illustrator crashes.

    I'm using a 2017 iMac
    Illustrator version 22.0.1

    I've been having the same problem since the last time I updated Illustrator (several months). Doing research in the trouble shooting forum leads me to believe this has been a problem since October 2017.

    No one had posted a solution in the forum.

    I spent a while on Adobe's website searching for the appropriate phone…

    4 votes
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  4. 4 votes
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  5. Smooth Anchor Bug

    Shapes created with the Blob brush, and then simplified with the simplify path tool are creating some weird smooth anchors that look like corner anchors based on the handle locations and line angles exiting the anchor. But when you grab a handle, they snap together or straight, changing the curve shape in an unintended and undesirable way without warning. Very frustration and time consuming to correct.

    4 votes
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  6. Smart guides does not align to compound shapes.

    Smart guides do not align to compound shapes.

    4 votes
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  7. esc

    esc no longer works as a shortcut for "Exit Artboard tool mode"

    4 votes
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  8. Can't get rid 0.001

    In the file, width of the clipping mask should be 550pt but it only stuck in 550.001pt. Want an explanation for this.

    I could only create another rectangle in this case. But sometimes happened on some complicated shapes which was quite exhausted.

    4 votes
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  9. Can't expand toolbar icons

    Working in 22.0.1 on Mac OS 10.12.6, I can no longer expand a tool to use a hidden alternate, unless I use a keyboard shortcut. When holding down on the mouse button to select, nothing happens.

    4 votes
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can't reset the bounding box of a square that's been rotated 45 degrees

    I can't reset the bounding box of a square that's been rotated 45 degrees. I feel like I should be able to.

    4 votes
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    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  11. Blend Tool Preview Causing Illustrator to Save (?) and then Hang Forever (I assume)

    Blend Tool Preview Causing Illustrator to Save (?) and then Hang Forever (I assume)

    4 votes
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  12. A Bug using Pathfinder Trim with Gradients

    Version: Any

    Steps taken: Make a file with a gradient fill on top of an object with a solid fill. Apply pathfinder trim.

    Expected result: Object underneath gradient object is removed while gradient object stays as one solid object.

    Actual result: Gradient object is cut and solid object remains underneath.

    Video: https://youtu.be/6_kRG7MHCt4

    Further comments: When using pathfinder in Illustrator to trim objects that contain a gradient the objects underneath do not get removed as they should and instead appear to be divided. This seems to be an issue with how Illustrator makes gradient as if overprint fill was applied to…

    4 votes
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  13. Shortcuts stop working

    Sometimes my shortcuts on the keyboard just stops working, so I can't press cmd+d to duplicate, or copy etc, while I'm able to press Spacebar to move around.
    they just deactivate by themselves, while other's continue to work. To resolve this, I have to restart the program every time, even after short periods of working on the current project.

    The current project isn't even graphic intensive, but I get this issue. This has happened before a few times.

    Adobe Version CC 2017, latest update

    4 votes
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  14. Repeat scale


    1. Scale an object NON UNIFORMLY using Scale tool.

    2. Select new object.

    3. Option-click to choose point of scaling and bring up dialog box.

    4. The previous NON-UNIFORM scale percentages are displayed, but UNIFORM is highlighted. Clicking the radio button next to NON-UNIFORM simply applies the UNIFORM value to the NON-UNIFORM values.

    4 votes
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  15. Snap to Point causes jumping with long Guides

    I'm using very long guides to create a custom angled grid, and use Snap to Point to snap paths to intersections of those guides. However, sometimes the Snap to Point causes "jumping", i.e. it tries to snap to the intersection, but when it does, it scrolls the document a tad upwards, and hence goes immediately out of snap. Sometimes it even causes jumps of hundreds of millimeters. It doesn't always happens, but only with some guides intersecting in some points. I cannot really say what actually makes it happen.

    I created a test file to where I isolated only three…

    4 votes
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  16. Smart Guide with shift key not working as expected in 24.2.3

    When dragging using the shift key with smart guides enabled, the selected point will snap back to it's origin, with the word "origin" appearing. Previously the shift key could be selected before the point was dragged, now in order for the error to be avoided, the point must be moved and then the shift key selected. Screenshot of error attached and also system info.

    3 votes
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  17. Individual anchor points fail to move with direct selection tool, and cannot add, delete or modify anchor points.

    Individual anchor points fail to move with direct selection tool, and cannot add, delete or modify anchor points. It happens only after a period of time working in a file. If I cut and paste the shape, the ability to manipulate the anchors returns for a time. If I close and reopen the file, the same is true. Working in the print industry, this is a big waste of time dealing with this bug. Happening on all systems in the department. Also just updated to 24.2.3, no change.

    3 votes
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  18. Moving nodes snaps back to original position

    I am experiencing since last few updates, the nodes if we want to move after converting type to outlines or any object, snaps back to its original position. Seems to be a bug and annoying as it is not allowing to move the node to desired position.

    Anyone having this issues and any solution to this?

    Rehan

    Mac OS 10.15.6
    Illustrator Version 24.2.1

    3 votes
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  19. White selection tool: getting an error message that the entire item must be selected.

    When I use the white selection tool, to grab an edge of shape to nudge it, I'm getting an error message that the entire item along a path must be selected.

    3 votes
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  20. Illustrator 24.2 crashes while using gradient tool

    Right before I updated to the most recent Illustrator 24.2 I experienced the issue and then it continued after the update. I reset my preferences but it did not resolve the issue.

    OS: Catalina 10.15
    MacBook Pro (15-inch, 2017)
    Desktop Illustrator 24.2

    Thanks!

    3 votes
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