731 results found

1. After unlink vector art from symbol, handles and points never appear again - CC 23.0.2

   I see that this bug was supposedly fixed but it's back.

   I made a vector shape and dragged it to the symbols palette.

   Then I placed the symbol in my artboard, and unlinked the placed art from the symbol.

   Now when the shape is selected, no handles or points are ever visible again - I can not select all or any handles or points with the direct selection tool, because they are gone. The shape can not be manipulated.

   It does not matter if I cut and paste it, expand it, ungroup it, double click it, or paste it into another document then cut it and paste it back in the original document again.

   The only way to get shape handles and points back again is to cut or divide the shape and then join it back together. This creates extra points that have to be cleaned up.

   Same behavior as previously in previous bug. :(

   I see that this bug was supposedly fixed but it's back.

   I made a vector shape and dragged it to the symbols palette.

   Then I placed the symbol in my artboard, and unlinked the placed art from the symbol.

   Now when the shape is selected, no handles or points are ever visible again - I can not select all or any handles or points with the direct selection tool, because they are gone. The shape can not be manipulated.

   It does not matter if I cut and paste it, expand it, ungroup it, double click it, or paste it into… more

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2. Surface pro (2017) pen pressure problem

   Hello everyone!

   I don't Know if this is a bug, a missing driver or miscalibration, but I have a problem with the surface pro (2017) and the Adobe Illustrator paintbrush tool not working well together. I have the newest model of the surface pen, but the lines I draw with the paintbrush tool are not able to taper to a sharp edge even if I start with really low pressure and lift the pen carefully at the end. It always leaves this rounded edge.

   This video demonstrates my problem: https://www.youtube.com/watch?v=95JQRwbsGD8

   I have also attached two screenshots: first being a screenshot of the lines i drew on my surface pro (2017) and the pen; and the second being a screenshot of the lines I did on my desktop computer using a Wacom Intuos pro. these were drawn with the same exact brush and using the same hand movement, however you can clearly see that the Surface Pro is not able to produce as thin lines.

   I have tried to change the pen pressure curves to combat this but it doesn't help. What it feels like is that when you press very lightly with the pen, the line jumps straight to this medium thickness instead of being really thin at first. Also the line keeps the same thickness until I exceed a certain pressure threshold. The line starts drawing pretty much when I feel like it should, it just jumps straight to thicker line and stays that way for a bit even if i change the pressure slightly. This can be most clearly seen in the middle lines of the screenshots I attached: the first one (Surface Pro) has no variation in the line weights of the lines it produced from my very light, barely-touching-the-tablet type of line, but the second (Intuos Pro) was able to pick up on the line weight variation on those lines.

   I have installed the newest firmware and driver update already from: https://www.microsoft.com/en-us/download/details.aspx?id=55484

   I should also mention that with Photoshop I am able to produce very thin lines, so the pressure sensitivity works well in there.

   I would be really grateful if a solution could be found to this problem! Inking with vector lines was something I was looking forward to when buying this device, but now I feel like I am handicapped when using Illustrator on my Surface Pro.

   Hello everyone!

   I don't Know if this is a bug, a missing driver or miscalibration, but I have a problem with the surface pro (2017) and the Adobe Illustrator paintbrush tool not working well together. I have the newest model of the surface pen, but the lines I draw with the paintbrush tool are not able to taper to a sharp edge even if I start with really low pressure and lift the pen carefully at the end. It always leaves this rounded edge.

   This video demonstrates my problem: https://www.youtube.com/watch?v=95JQRwbsGD8

   I have also attached two screenshots: first being a screenshot… more

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3. Selection Tolerance for text or drawing is off and very annoying

   Using Mac OS X High Sierra 10.13.4 with Retina 5k display
   Illustrator CC 2018 version 22.1

   Please reference the attached image.
   Selecting a line. The curser is clearly on the line but the dot is highlighted instead.
   Selecting text with the text tool: the curser is clearly over the text, but the it is highlighting the circle around the text instead.
   Selecting dimension text: the curser is clearly over the text, but the tool shows text on a path.

   This is even more annoying when selecting a point. Click 20 times then give up and zoom in.

   And it is even way way way more annoying when selecting text because the text curser adds a new text box over the text which you were trying to select. Extremely annoying when all you want to do is small quick edit and it becomes a game of trial and error to even select the text.

   If this happened once in while (a far part while) then it would be ok and tolerable, but it happens very frequently. I have to zoom in quite a bit (usually from 100% to at least 300%) to get the correct object.

   Zooming in and out frequently to select something correctly is very annoying, specially when you can see that the curser is clearly on the object you want to select .. you click on it and something else next to it is selected instead.

   I tried various setting in the tolerance preference to no avail.

   This did not happen in Illustrator CC 2017.

   Using Mac OS X High Sierra 10.13.4 with Retina 5k display
   Illustrator CC 2018 version 22.1

   Please reference the attached image.
   Selecting a line. The curser is clearly on the line but the dot is highlighted instead.
   Selecting text with the text tool: the curser is clearly over the text, but the it is highlighting the circle around the text instead.
   Selecting dimension text: the curser is clearly over the text, but the tool shows text on a path.

   This is even more annoying when selecting a point. Click 20 times then give up and zoom in.

   And it is… more

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4. Bounding Box Issues - Incorrectly including shadow on some objects

   There are several selection bugs related to the behavior of bounding boxes (as shown in the attached jpeg). If a shadow is applied to an object such as a rectangle shape, then the bounding box correctly stays around that rectangle. But edit a point on the rectangle and suddenly the bounding box also includes the shadow. This is not desirable as then rotating the object changes its center point depending on the location of the shadow. Same thing with a line shape vs. a line created with the pen tool (the pen tool line's bounding box contains the shadow). I'm also including reference from a previous bug I reported that is still unresolved relating to the bounding box not rotating with certain objects as it had in previous versions of illustrator (as shown in the bottom of attached jpeg)

   Mac High Sierra - Illustrator 22.1

   There are several selection bugs related to the behavior of bounding boxes (as shown in the attached jpeg). If a shadow is applied to an object such as a rectangle shape, then the bounding box correctly stays around that rectangle. But edit a point on the rectangle and suddenly the bounding box also includes the shadow. This is not desirable as then rotating the object changes its center point depending on the location of the shadow. Same thing with a line shape vs. a line created with the pen tool (the pen tool line's bounding box contains the shadow). I'm… more

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5. Selecting Anchor Points is WAY TOO HARD

   Why is it necessary to click 30 or more times just to delete an anchor point? I have the tolerance set to the maximum, but it makes no difference. When one zooms in, it should make it easier, but nothing changes. Very time consuming and frustrating. Please fix. Illustrator CC 2017 v21.02

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6. Warp options preview malfunction Illustrator 22.0.1 PC version

   When using the warp options panel, unchecking the preview box does not show the original object form (doesn't do anything). Then with the preview button unchecked, if I change to a different warp style, the object remains in the previously-selected style until I check the preview box.

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7. Ellipse Tool not working

   Circle/Ellipse tool has some sort of preset effect making it look jagged. This should not be the default.

   This is a basic feature which should be working properly -please fix this or we cannot continue using this product.

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8. Smart guides not working on Text Area boxes

   Mac OS 10.11.6 El Capitan (and also Windows 10)
   Illustrator CC 2018

   Hi!
   I have a problem with the latest version of Illustrator (I just upgraded from CS6):
   Smart Guides do not appear on Text Area boxes (corners or sides), for example when I want to draw a line with the pen from one corner of a box to a corner of another box).
   They do appear normally on other objects.

   Snap to Grid and Snap to Pixel are off. Snap to Point is on, but the problem is the same when off.

   Is anyone experiencing the same? Is there a Preference I missed?

   (it's hard to show the problem on a picture, as the screen capture hides the mouse cursor, but here's one of the Smart Guides working when I MouseOver another object's anchor point)

   Mac OS 10.11.6 El Capitan (and also Windows 10)
   Illustrator CC 2018

   Hi!
   I have a problem with the latest version of Illustrator (I just upgraded from CS6):
   Smart Guides do not appear on Text Area boxes (corners or sides), for example when I want to draw a line with the pen from one corner of a box to a corner of another box).
   They do appear normally on other objects.

   Snap to Grid and Snap to Pixel are off. Snap to Point is on, but the problem is the same when off.

   Is anyone experiencing the same? Is there… more

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   Under Review  ·  Anish Kumar responded

   We are able to reproduce this issue and it is currently under review.

9. Option + Arrow Key Not Working in Illustrator 2018

   In all previous releases that I can remember. If you held down the option key and then tapped arrow key Illustrator would create a copy and move the object by the distance set in preferences. In the current version this functionality is missing and actually nothing happens. Is this working for anyone or is there a fix?

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   Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

10. Shortcuts stop working

    Sometimes my shortcuts on the keyboard just stops working, so I can't press cmd+d to duplicate, or copy etc, while I'm able to press Spacebar to move around.
    they just deactivate by themselves, while other's continue to work. To resolve this, I have to restart the program every time, even after short periods of working on the current project.

    The current project isn't even graphic intensive, but I get this issue. This has happened before a few times.

    Adobe Version CC 2017, latest update

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11. Pencil Tool - unknown error - Illustrator 27.5

    Whilst working and switching to the pencil tool I get an unknown error warning, and have to quit the program to try and fix it.

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12. Anchor Points and Handles Missing

    When selecting the outline, anchor points (and their handles) seem to disappear, making it near impossible to create the desired curve. It was working fine the other day. I am using version 25.0.1 on a Mac. I have tried this in both OS 10.15.7 and OS 11.2, with the same results. Image below is when outline is selected with Direct Selection Tool (Usually anchor points and handles are visible here)

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13. Scale tool does not remember previous percentage used

    Illustrator 24.2.1 scale tool does not remember the previously used scale setting as it used to do in previous iterations of Illustrator. When you Option click with the scale tool, the dialogue box now shows a random scale amount, sometimes a negative number, sometimes even too large for the tool to be used.

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    Need More Info  ·  Anjali responded

    Hi,

    Apologies for the inconvenience caused due to this issue.

    Unfortunately we are not able to reproduce it at our end. Please help us and share the given details at ShareWithAI@adobe.com

    1.) Some video & Test file for our reference
    2.) Your machine details

    Also, please mention the title of this issue as the subject of the mail.

    Thanks

14. Tracing large image gives worse results than with tracing a small portion of the same image

    When trying to trace a fairly large file with sparse graphics - the trace function appears to lower the resolution significantly, resulting in a junk trace. If I clip a small portion of graphics and trace that, it works fine. Shrinking the file before tracing didn't work (by half), I couldn't shrink any more without losing the fine grained art. I was able to make this work using a different product(which I really don't like). I use trace all the time, usually on smaller logos, which works fine. I suspect there is something in their algorithm that reduces the resolution the program looks at based on the size of the file in order to save CPU time. It would be nice if that "handle" was available to the end user so they could decide to use more cycles or memory when needed.

    When trying to trace a fairly large file with sparse graphics - the trace function appears to lower the resolution significantly, resulting in a junk trace. If I clip a small portion of graphics and trace that, it works fine. Shrinking the file before tracing didn't work (by half), I couldn't shrink any more without losing the fine grained art. I was able to make this work using a different product(which I really don't like). I use trace all the time, usually on smaller logos, which works fine. I suspect there is something in their algorithm that reduces the resolution… more

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15. Cannot select or move a stroke with the direct selection tool

    I created a square. I tried to select one edge of the square to alter the shape. The direct selection tool would not select the stroke. It was a 1 point stroke. No matter which mode I used (outline or preview) it would not select the stroke.

    I expect the direct selection tool to be able to select a stroke so that I can move it. This is not happening. Well, it does happen, eventually, but only after about 30 attempts. It should only take one attempt. And, no, changing the the selection tolerance does not help, and "object selection by path only" is not selected. Any help to get the program to actually work is greatly appreciated.

    MacOS Catalina 10.15.3
    Illustrator 2020 version 24.1.0
    This also happens on my computer at work, which is running the same version of illustrator.

    I created a square. I tried to select one edge of the square to alter the shape. The direct selection tool would not select the stroke. It was a 1 point stroke. No matter which mode I used (outline or preview) it would not select the stroke.

    I expect the direct selection tool to be able to select a stroke so that I can move it. This is not happening. Well, it does happen, eventually, but only after about 30 attempts. It should only take one attempt. And, no, changing the the selection tolerance does not help, and "object selection… more

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16. Pen pressure doesn't work on side car

    I'm using macOS 10.15.3 and 12.9inch 2rd gen iPad Pro.
    
    Apple Pencil Pen pressure doesn't recognized by Illustrator while sidecaring but works fine on Photoshop. please resolve asap, I need my blob brush.
    Also, let me use [] to size the distortion brushes would be great, to right click and adjust brush size is kinda ********. Also add pen pressure support please.
    Much love, get your sht together.

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17. Edit just the path when text is on path

    Editing the path, independently of the the text on the path is no longer possible. For the last couple decades, I could place text on a path, then I would select the direct select tool (group select via key modifier) and click just on the path to select just the path. Then, I would switch to the regular selection tool. At this point the handles for scaling an object would become visible. Then I could scale or distort the path, independently of the text. About 2 or 3 years ago, Illustrator was suddenly no longer able to do this. At this point, the only way to edit the path independently of the text is to go into the transform palette, unconstrain proportions, then type numbers, or use cursor keys to adjust the size or shape of the path. It's really, really tedious. Plus, as soon as you touch the cursor key, the text shifts to the side or bottom of a circular path and you have to slide the text back to the top. I was hoping this would get resolved on it's own at some point but it seems that it's not getting resolved.

    Editing the path, independently of the the text on the path is no longer possible. For the last couple decades, I could place text on a path, then I would select the direct select tool (group select via key modifier) and click just on the path to select just the path. Then, I would switch to the regular selection tool. At this point the handles for scaling an object would become visible. Then I could scale or distort the path, independently of the text. About 2 or 3 years ago, Illustrator was suddenly no longer able to do this. At… more

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18. Incorrect Transform Resizing

    When I resize an object in Illustrator by typing the exact number in the dimensions box it reverts it to be slightly off.

    For example (Attached images follow my example explanation below):
    I have a logo that is 2012.13px wide that I need to be 2000px wide. I should be able to simply type 2000px in the transform width box, but when I do it reverts it to 1999.998px wide. If I type in 2000px again it will stay at 1999.998px. The only way around it that I have found is to change it to something drastically different like 1000px width and then change it to the 2000px width. Then it finally sticks at the desired width of 2000px.

    I would like to say this is just a minor bug that I could deal with and just always have to manually adjust this multiple times to get it to stick. However, I also have a script that I often run that needs to size objects to a specific width or height and this same bug occurs. My script is set up to the exact diminsions in the code and is exhibiting the exact same errors that I see when working manually which means I dont have a user error with my code or script, this is a larger bug with Illustrator.

    Another thing that might be helpful for getting this bug resolved: I have found this error to occur most often when I am working on resizing grouped objects that contain vector shapes as well as text boxes with text.

    I am running Version 10.15.2 mac OS Catalina and also have the most updated version of Illustrator 2020.

    When I resize an object in Illustrator by typing the exact number in the dimensions box it reverts it to be slightly off.

    For example (Attached images follow my example explanation below):
    I have a logo that is 2012.13px wide that I need to be 2000px wide. I should be able to simply type 2000px in the transform width box, but when I do it reverts it to 1999.998px wide. If I type in 2000px again it will stay at 1999.998px. The only way around it that I have found is to change it to something drastically different like 1000px… more

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19. Pen tool not closing paths

    Having n issue with the pen tool not closing the paths. I can draw a shape just fine but when I get back to my start point to end the path it doesn't close.
    It is working only about half the time. Very frustrating with complicated shapes.

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20. Blob brush tool in Illustrator 2020 crash

    If I press and hold my blob brush tool for too long Illustrator will stop working, partially. I can still move my cursor and press shortcut keys but the display and everything remains not responsive.

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