Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7510 results found
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Create a new file icon bug in Illustrator 24.1 on macOS Catalina 10.15.4
The Create new file icons are huge.
2 votes -
Transform effect vanished from Appearance Panel. Multiple times
After using Distort & Transform/Transform from the Appearance Panel, I noticed that this effect was missing from the list of effects that I'd used. As you can see in the attached image, Transform is not in the list. The long shadow on this text is created using that effect and it is still live, but there's no way to edit it since it is not showing up in the Appearance Panel. I started over and created it once more and once again, it wasn't in the panel. I tried a 3rd time and it worked as expected.
2 votes -
Illustrator Freeze & Crashing
After updating my Macbook Air to version Mojave version 10.14.6 and Illustrator to version 24.1 I am unable to work in Illustrator for more than 5 minutes before it freezes and my screen turns black. I can not click on any tool either and dropdown boxes and windows disappear.
2 votes -
Cannot deselect the selected area even when nothing on canvas
Like I said on title. When I use selection tool, it happens occasionally. It can not be deselect even when I lock and turn off visibility all my layers. The only way to solve this problem is turn off the current window, and reopen the file. It is really annoying. Please fix it. Thank you.
2 votes -
Layer
I think the layer colors are wrong. In the following snipped, the purple ellipse and blue rectangle are assigned the color green in the UI but they really belong to the red layer.
2 votes -
bug: Artboard name doesn't stick when pasted in directly in the artboard list
The artboard name does not always stick when entering it in the following manner:
- in the artboards panel create a new artboard via the [+] icon
- double-click the title to be able to edit the name
- paste in the name
- hit enterThe name shows in the panel, but when clicking the artboard icon at the right of the name the artboard settings panel opens with the old name still showing. If not editing the name here also the name will revert back to the old name after opening and closing another file.
The video shows…
2 votes -
Shape Builder deletes line sections that should stay.
I have a complex design with a bunch of overlapping parts and I'm trying to use shape builder to connect sections together. when I select all my lines, then start to build my shapes, it will start deleting lines that are not part of the shape I'm working on. Usually these lines are part of the line I'm working on, but outside of the shape I'm trying to build. The lines aren't highlighted while I'm selecting the pieces of the shape, but disappear anyway. I have tried breaking the line between the shape I'm building and the lines that I…
2 votes -
The input fields and dropdowns get visual artifacts and then illustrator crashes sometimes after that.
The text boxes and dropdowns get visual artifacts - resizing illustrator causes ui to disappear until you hover over it, and then illustrator becomes unresponsive or crashes after that.
2 votes -
text wrap not working AGAIN
text wrap not working AGAIN
24.1
Mac 10.13.6
2 votes -
Pathfinder
EVERY TIME I try to use the Unite function on the pathfinder, I end up with the spinning wheel of death.
2 votes -
CMYK Hex Code Color Change
Windows 10 Pro 18362.719 / Adobe Illustrator 24.0.1. (64bit)
I downloaded and opened a CMYK/Vector file I received through Google Drive, and a specific color on the file was slightly brighter than the color that is supposed to be.
I tried to replace the specific graphic with the original color by typing the hex code manually, but it also changed to the brighter color.
I heard it has been a common issue that has been around, but is there any way to keep the color?
2 votes -
color
My colors in Illustrator are still displaying wrong.
There is a discussion about it here, that claims the bug has been fixed, but it has not.
I am up-to-date in my version 24.1. I changed my Thunderbolt display colors back to factory settings in hopes of that being the issue, but it did nothing.
Please fix this bug. I am in the middle of making a postcard and it looks awful. Thank you.
2 votes -
Freezing and crashing constantly - menu gets messed up first
Illustrator keeps freezing and frequently crashing. This is not a computer issue, it happened on my old computer and is still happening on my new Lenovo thinkpad. It happens the same way every time. First the menu bar gets corrupted (look at top menu photo attached). Then menus won't open. Then it crashes. Sometimes I can save first, but often not. I am losing a ton of work! I just lost a half hours work. I need this fixed. I have update illustrator several times it doesn't fix it. I'm attaching an image with the details of my system, but…
2 votes -
Illustrator crashing (V24) when connected to Dell USB docking station
I'm having random Illustrator CC crashes when I try to open the program while my PC is connected to a docking station via USB. I was trying to open a downloaded file, so I thought that was the issue. Every time I would try to open AI it would stop responding, so I would shut it down. Once I unplugged from the docking station it would start to work normally again. So I'm not sure if AI not responding is related the USB or maybe a file.
The downloaded file was even moved out of the downloads folder and AI…
2 votes -
the save file operation failed
when I try saving to pdf
2 votes -
Symbol color management is different from color settings
Symbol color management is different from color settings
Example: Default CMYK Color profile is ISO coated v2 ECI
RGB profile: sRGB
When in CMYK file make a fill square in some color (for ex. 0-0-0-100) and create from this symbol, the color in symbol (symbol editing mode) stay 0-0-0-100, but symbol instance in file show the different color: 75-66-64-76.2 votes -
left justifying text doesn't work
Command +Shift+ L does not work. I checked my hot key preferences and even tried changing it and it still doesn't work.
2 votesA possible common solution to this is to check if other applications — browser extensions, screenshot/buffer managers, etc. — steal the hotkey Cmd/Ctrl+Shift+L combination.
Unfortunately, Illustrator can’t see other apps claiming hotkey at OS level, as can’t they.
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Artboard Size in Properties Panel Arrow Key Enlarge/Reduce Increments Incorrect After 24.1.1 Update
As of the latest patch (24.1.1), when using the up and down arrow keys to change the size of an artboard in the Properties panel, the increments are now full inches instead of 0.1 inch increments as they were in the previous version (24.1). Is there a way to revert this behavior back? This glitch also occurred a few years ago and was fixed in a subsequent update, so I'm hopeful it can be fixed again.
On a related note, holding control (on Windows) and using the up and down arrow keys adjust the size by 0.6 inches which I…
2 votes -
Type
After applying a Font "size" it will change automatically when I move my mouse. This is very annoying and a big waste of my time having to go back again and again to try to get a font size to "stay" at the value I set it at. This should not happen. Fix this Adobe!
Mac OS 15.12 votes -
File>Save not saving newest version
Since vr 24.1.1, "File > Save" automatically saves legacy versions of illustrator as the same legacy version. This means any files made pre this version all come up with this and I have to use "File>Save As" every time.
Previously any file I worked with, I could use "File> Save" and it would save as the newest version of AI (maybe with the exception of very older file types like CS ones). Not sure if there's an option I can change to switch it back? As this is slowing my work flow.
2 votes
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