Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7510 results found
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Reflect tool showing artifacts when flip mirroring a live paint group
A live paint tool when mirroring via Reflect (O) function, seems to always distort parts of the flipped and copied image, sample here. But I've had worse results.
2 votes -
2 votes
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O Adobe Illustrator está Travando e Fechando sozinho
O meu adobe Ilustrator, esta com erro de travamento. principalmente quando vai salvar um arquivo., le trava e fecha. Já não sei mais o que fazer. Esse problema começou depois da atualiazação.
Por favor ajudar ai!
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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SmartGuides do not always snap.
This can happen even if I am at the 200% limit. Which taking the limit off would be great also.
2 votes -
Static screen
Can you fix the new update of adobe illistrator? I can't use it. Every time I try to create a new file it shows the lines of something similar to a static screen and I'm not able to use it for anything. I really need to be able to use this program for college.
2 votes -
Popup dialogs disappear
This issue has been happening to me for some time now, despite updating to the newest version. Any modal dialog window popup decides that it wants to disappear to some netherworld as they pop up for a fraction of a second before falling into oblivion. This issue has caused me to lose lots of time recreating work that would not save due to this bug. This happens almost daily and without any prompting. Please fix this bug!
2 votes -
TIFF images as assets in CC Libraries are always placed as PNG images on the artboard
Affected: Illustrator CC all versions that are working with CC Libraries.
Tested with Illustrator CC 2019 version 23.0.3 on Windows 10. Illustrator versions on Mac OS X are also reported.Steps to reproduce the issue:
Do a new CC Library.
Add TIFF images saved from PhotoShop CC 2019 to the new library.
Two options how you can do this that I know of:
A. Drag the files from your file system to the open and empty library.
B. Use Adobe Bridge CC 2019 to drag files to the open library.Expected result:
If I want to use an image TIFF…
2 votes -
Buggy strokes, unwanted anti-aliasing and wrong sizes on export.
I have just completed a project where 1800 tool icons had to be redesigned for a CAD program. Exporting my icons to single and @2x PNGs butchers my icons.
If strokes are set to outside, export to PNG invariably produces unwanted anti-aliasing on vertically or horizontally stacked pixels. (see image 1.png). I have a hunch this only occurs with documents that have over 100 artboards. It cannot be easily reproduced with a document containing only a single artboard. (if someone from tech support wants the document, let me know. I cannot share it publicly.)
When the arrow up cursor is…
2 votes -
Zoomed out of properties panel
I think I was holding command + scrolling on the magic mouse while hovering over the properties panel. Now it's super small and I can't zoom out.
Your expected result : To scroll down to reveal more in the properties panel
Your actual result: UI of Properties panel scaled down in size.
macOS Mojave 10.14.15
Ai 23.0.5Restarting the application reset the scale of the panel.
Is there a way to turn this off so I can't accidentally resize the panel?
2 votes -
scriptui
Hello.
On windows 7 and 10 (reproduced on my machine and a colleagues), when OS text scaling is higher than 100%, the dropdownLists in scriptUI don't work correctly.
See attached, the horizontal and vertical scaling of the dropdown is smaller than the text it's meant to display, leading to options not being shown.
It looks like the UI is being scaled after the dimensions are calculated, and the dropdown is just not updated at all (vertically or horizontally).
This is a bit of an issue because our design team recently got high DPI monitors and they're having to disable UI…
2 votes -
White is invisible in JPG after Export for screens from CMYK color space
I had an issue when Exporting from a CMYK document with the Export for Screens... Option. I exported an artboard with a white (0, 0, 0, 0) logo on a black (0, 0, 0, 100) background and it turned out as a completely black JPG. I tried to change Export settings and colors but it always turned out wrong. As soon as I changed the color space to RGB it worked correctly.
2 votes -
Scatter brush not able to customise after created
When I create a scatter brush and then try to customize it after I've drawn a few strokes with it the "OK" just turns blue and nothing happens when I press it. Never happened before today and I'm not doing any weird brush, just a basic leaf-looking brush. Pretty annoying since I gotta either nail it at first or create a new one again. cheers!
2 votes -
Text object - Soft and hard returns
OS - Mojave 10.14.5
Illustrator 23.0.4
Hi All,Issue with text object creating soft and hard returns thus text does not flow when width is adjusted. Please see pdf file attached
Thanks
Sebastiana2 votes -
Enormous issues with Illustrator 2019, OS High Sierra
Illustrator 2019 is acting very strangely. If I undo once, it goes back several steps and I cannot bring back those steps. It removes layers and artwork without any actions. When I save, it removes several actions every time.
If I quit the program completely and restart, it acts normally for a few steps and then starts the whole disappearing act again. I have re-installed the program a few times recently but the same thing keeps happening. It's extremely time-consuming and frustrating!
2 votes -
Illustrator window is bordered with red
In some cases, Illustrator shows a red line around the window.
I run Illustrator 23.0.4 on MacOs Mojave 10.14.5
I don't want disable GPU performance to hide it, I will lose performance doing so.
I think it's a glitch, because if I press "F" two times, the red line it's gone.
Thanks2 votes -
Illustrator 2019 23.0.4 Mouse select issues
Mac OS Mojave 10.14.5 (18F132)
MacBook Pro (Retina, 15-inch, Mid 2015)
AMD Radeon R9 M370X 2 GB
Intel Iris Pro 1536 MB
Memory: 16 GB 1600 MHz DDR3Apple Magic Mouse
Illustrator 2019 23.0.4
As per the attached video, Illustrator will deselect a layer without any click from the mouse. It will do this consistently i.e. almost every selection, which makes illustrator almost impossible to use. I have disables dictation and disabled all input sound per some of suggestions on the forum. I nothing other than Chrome opened in the background. I have 3 large files open ~200MB with a…
2 votes -
Illustrator CC v23.0.1 STILL not showing files that were opened by launching program
This has been an issue that I've experienced for well over a year now and was reported to have been fixed with version 23.0.1, but I updated to that version several months ago and am still to this day experiencing this issue. If you don't already have Illustrator open and launch the program by double-clicking an AI file (or choosing "Edit in Adobe Illustrator" when right-clicking on a link in InDesign), the document in question does not appear to be open and additional attempts to open said file result in either nothing or a dialog box telling you the file…
2 votes -
Properties Panel won't stay open
When I have the navigator and the properties panel on the right side on top of each other, the properties panel will close if I expand the navigator and vice versa. This has not been a problem in other versions.
2 votes -
Saving dialogue box is persistent above all other apps and windows (mac)
I think the Illustrator save dialogue box that persists above all other windows on my mac, should not stay above all apps and windows - should stay top of stack within the illustrator environment only
2 votes -
svg import - Support of class assignments at group level
AI 23.0.3 on Win 10
We tried to open a svg created with another tool in AI but there are always display problems. So we compared svg code created in both tools of a filled rectangle and a line.
AI ignores the settings of the svg because of NO support of class on group level (g class). CSS is also not always read well.Is there a possibility to fix this problem?
2 votes
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