Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
7480 results found
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File Save Incomplete?
I was working on a file for about 8 hours yesterday and was continuously saving it. The autosave was also triggering throughout my work.
However, when I started Illustrator today, the file is completely unchanged from its state on Monday. The thumbnail in the Home menu shows my progress from last night, but the file itself only contains the old data.
There have been no other save issue on that disk. I was able to save an XD file's progress in the same directory — at the same time — last night (shown in attachment) before shutting down my PC.
Windows 10 Pro Ver. 1909
Intel i7-8700k
16gb RAMI was working on a file for about 8 hours yesterday and was continuously saving it. The autosave was also triggering throughout my work.
However, when I started Illustrator today, the file is completely unchanged from its state on Monday. The thumbnail in the Home menu shows my progress from last night, but the file itself only contains the old data.
There have been no other save issue on that disk. I was able to save an XD file's progress in the same directory — at the same time — last night (shown in attachment) before shutting down my PC.
…
1 vote -
Save dialog box not showing on 24.1
At Saving a document for a first time, it only appear the window box with nothing on it. Until I change of Desktop, everything appear in the dialog box, then I can go back to the Illustrator desktop, put a name to the file and save without more issues. I've downgraded to previous release (24.0.3) and everything works fine again.
I use Mac 10.15.3, Multiple Desktops (One for Photoshop, one for InDesign, one for Illustrator), iMac 5K 24 GB RAM - 2 GB VRAM. The Illustrator version failing: 24.11 vote -
24 1.1 still crashes
still crashes...when i tried to print... there still is no fix to this annoying issue..
also crashes when you try to save or close a file.
occurs 2-3 times daily...is there any workarounds???1 vote -
Clipboard not working properly
When copying and pasting in Illustrator, the properties of the object/text etc are not carried over. The only way it seems to work is if you copy the item several times, which is getting tiresome and not practical if using the 'cut' option.
For example, if I copy and paste anything on 1 artboard, and try to paste in the exact same spot on another artboard (using Paste in place or paste in front/back) it doesn't paste in the same place. Also when copying text it doesn't copy over all the properties (size, font, colour etc). Even when copying objects it changes the colour slightly when pasting it again.
I have reset my preferences several times, please help.
Using MAC OS 10.15.3 & Illustrator CC 24.0.3
When copying and pasting in Illustrator, the properties of the object/text etc are not carried over. The only way it seems to work is if you copy the item several times, which is getting tiresome and not practical if using the 'cut' option.
For example, if I copy and paste anything on 1 artboard, and try to paste in the exact same spot on another artboard (using Paste in place or paste in front/back) it doesn't paste in the same place. Also when copying text it doesn't copy over all the properties (size, font, colour etc). Even when copying objects…
1 vote -
1 vote
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1 vote
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Bug: Properties Window - Transform Width & Height Increments Changed
When adjusting W: or H: values using arrow keys or middle mouse button scroll I expect to be able to increment by .125 inch values which has been the default for my time using AI. Now I increment by 1 inch by default, CTRL allows increments by .5 inches, and Shift increments by 8 inches! All of these are off by 8X from previous defaults.
I noticed this with the previous update.
Currently configuration:
AI 24.1.1 (64 bit),
WIndows 10 Home V 1909 OS Build 18363.7201 vote -
Photoshop-styled background raster in Illustrator when typing text
In Illustrator 2020 there is a visual bug. When editing text there suddenly comes a pixel pattern (like the one when you use Photoshop and have no images). This happens out of the text frame. When zooming out or in, it goes away, but when I am typing again it comes back at unexpected moments in weird places.
There's further really nothing else. It's just weird to the eye and this feels like a bug important enough to report it. I somehow don't like to report bugs, but I do hope Adobe is aware of this issue. For the fixing and stuff ;)
In Illustrator 2020 there is a visual bug. When editing text there suddenly comes a pixel pattern (like the one when you use Photoshop and have no images). This happens out of the text frame. When zooming out or in, it goes away, but when I am typing again it comes back at unexpected moments in weird places.
There's further really nothing else. It's just weird to the eye and this feels like a bug important enough to report it. I somehow don't like to report bugs, but I do hope Adobe is aware of this issue. For the fixing…
1 vote -
SVGs from Photoshop or Illustrator are wonky
I submitted a bug as part of a crash report within the past week regarding Illustrator's inability to export a clean SVG—it seems to always add padding that isn't necessary or wanted and makes issues for our web programmer. I'm on macOS Sierra using the latest CC version of Illustrator. I have to now rebuild my AI graphic (copy my shapes in as shape layers) in PS and then export that as SVG to get a clean SVG.
But here's where inconvenient gets weird. I'll open the PS-made SVG in AI, make some edits to clean up some off-positioned points and save. If I open that SVG again, the points are off again, but differently so. Then I fix it again and save. I open it a third time and again it's off. But even stranger is the fact that by the time I open it the fourth time the changes have finally stuck and things look right. I definitely saved each time.
Conclusions:
Please correct AI so that it exports a clean SVG with no extra padding. And yes, I did try multiple ways to get a clean one out of AI (by using an artboard perfectly aligned to the graphic's boundaries; by trying the Assets Exports panel; by making sure my shape had no invisible/empty objects grouped to it, etc.).
Please fix AI's ability to save changes in an edited SVG.
I submitted a bug as part of a crash report within the past week regarding Illustrator's inability to export a clean SVG—it seems to always add padding that isn't necessary or wanted and makes issues for our web programmer. I'm on macOS Sierra using the latest CC version of Illustrator. I have to now rebuild my AI graphic (copy my shapes in as shape layers) in PS and then export that as SVG to get a clean SVG.
But here's where inconvenient gets weird. I'll open the PS-made SVG in AI, make some edits to clean up some off-positioned points…
1 vote -
Cannot maximize, minimize, resize, or close the program because the top bar is MISSING
"Application Frame" doesn't exist in the Window drop down and that is the ONLY advice you give to fix this bug. I can't even use the program until this issue is fixed so it's useless paying for CC
1 vote -
Exported SVG files don't work correctly in Internet Explorer 11
If a SVG file exported from Illustrator is set as a background-image in IE11, the image will be centered in its container, and that can't be changed with background-position: left or right.
Fortunately the solution is simple. Just have Illustrator include width and height in the <svg> tag, like this:
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 78 112" width="78" height="112">1 vote -
aligning rectangle control bar
Bug report_ Illustrator 2020. Only downloaded a few days ago.
If I create a rectangle using the control bar it won't let me align it using the alignment tools. If I create it by hand and then adjust the measurements to what I wanted then the alignment tools work.
1 vote -
1 vote
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Height and Width indicator at cursor switched when resizing a box.
When I go to resize a box, the height and width indicators at the cursor are switched.
1 voteThe rectangle you are scaling is probably rotated 90 degrees, and how has the width oriented along the Y-axis.
See, rectangles are drawn as live shapes when created in versions after 2014, and they remember their widths and heights independently from the size of their bounding boxes (which can differ a lot if a shape is rotated to an arbitrary angle).
This is somewhat confusing... but your own height does not get smaller if you lay down, isn’t it?
To solve this, you can convert your live rectangle into a path and then immediately convert it back t a rectangle again (Object > Shape > Expand Shape / Convert to Shape) — this will effectively reset the rotation to a 'normal' way.
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1 vote
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Crashes constantly
Illustrator crashes constantly. Typically, when pasting anything (even a single character) into an existing AI file. We have updated all associated drivers, upgraded video card, re-imaged the OS. Nothing is making this better. After a few strokes, Illustrator will gray out and report "Not Responding."
Illustrator CC 2018 version 22.0.1
Windows 10 v17091 vote -
Link update & crash
When a linked file updated externally (on Photoshop), update link pop up window appears before the saving completes, makes both programs crash.
to explain in detail; Let's say i have an psd illustration linked in illustrator, if i edit the linked illustration on Ps save document and go back to ai, normally when the saving completes Ai comes up with and pop up window (if it is not preferred as automatic update) and asks if i want to update, when i click yes, and realize Ps file is still saving at the point of 99%..since i clicked yes, Ai can not update, Ps can not finish saving so both programs crash at the end i have two recovered files that gives error of can not open again..i start over sadly..
thanks.
When a linked file updated externally (on Photoshop), update link pop up window appears before the saving completes, makes both programs crash.
to explain in detail; Let's say i have an psd illustration linked in illustrator, if i edit the linked illustration on Ps save document and go back to ai, normally when the saving completes Ai comes up with and pop up window (if it is not preferred as automatic update) and asks if i want to update, when i click yes, and realize Ps file is still saving at the point of 99%..since i clicked yes, Ai can…
1 vote -
Blurring is said to be possible but is not
There is no tool for blurring detail despite the fact that three ways of doing this are on the menu.
1 vote -
Home page + document bug
[BUG] When I return to the "Home" window, the GUI shows in a smaller area on the screen. If I proceed to open any document or create a new one, the window is inoperable and no UI shows up. I then have to restart AI to restore functionality.
1 vote -
3D Extrude & Bevel Not Recognizing holes
Updated Ai CC today (6Mar'20) and getting some weird holes closing when trying to render. My frustration has led me to uncover that the holes (created using shape maker, but also tried pathfinder and used compound paths) only break once the outermost edges are altered. Find attached screen recording.
Please fix!!!1 vote
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