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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7652 results found

  1. Illustrator crashing on average twice a day

    I use illustrator daily for work and currently it's crashing about 2x/day. It's fairly random, but it'll even happen during the night if I leave it running - I'll wake up to the "quit unexpectedly" script. I keep my programs updated and I'm using a 2-month-old macbook pro with 2TB of storage.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  2. Shift+Alt drag to duplicate in CC 2021 makes a duplicated image invisible

    When using Shift and Alt to drag to duplicate, the image to be duplicated does not stay visible. Therefore I cannot see up to where I want to drag and then duplicate. Used to work on previous versions, but somehow since upgrading, it doesn't work. Not sure if it is a setting that I must change?

    1 vote

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  3. Color bug

    Illustrator2021で、JPEG書き出しすると、RGBカラーの色味がすごく変になります。
    昨日(2021年1月6日)からこのバグがでました。
    その前までは正常な色味で書き出しができていました。

    1 vote

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  4. Relinking placed files makes illustrator inoperable

    Using the latest illustrator 25.0.1 on windows. When trying to relink placed files there's a bug that makes illustrator inoperable. Some instances it has proved successful the first time but usually can't use any functions after I've attempted to relink files or even cancel the process. Just stops working. When I come out of the programme I can't even get back into it from the doc or other means. Need to force quite each time

    1 vote

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  5. Justification, distance inter-mots

    macOS 10.14.6. Illustrator 25.1

    Quand une ligne de texte ne comporte que des chiffres (ex : numéro de téléphone), la distance inter-mot est toujours à 100% et ne reflète pas les réglages d'espacement du panneau paragraphe/justification.
    Il suffit d'ajouter une lettre en début ou en fin de ligne pour que le réglage soit pris en compte.

    1 vote

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  6. Illustrator 2021 startet nicht vollständig. Kein Gebrauch möglich

    Betriebssystem: Windows 10 Home, 64 bit

    Nach dem Update der Programme funktioniert Illustrator nicht mehr. Bereits beim Start kommt eine Fehlermeldung über fehlende Plug ins (?) siehe Bild1 und anschließend erscheint eine schwarze Benutzeroberfläche mit Menü-Bar, die aber nicht reagiert. Trotz Deinstallation und Neuinstalltion hat sich das Problem nicht gelöst.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Importing Brushes is not working.

    Trying to import a variety of brushes from all different sources that are CS4 and above and correct AI files.

    When I look at preview links it provides the image below. And when I open the files are blank this is consistent with every single brush AI file I"ve tried to open. However, on the Open menu of illustrator they are available to preview. Is there a problem with opening AI brushes in the 2021 update? Ideally I need these brushes to finish work for a client, and need to build on Illustrator rather than Photoshop

    1 vote

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  8. 1 vote

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  9. Windows Shortcut for Replacing Images No Longer Works Properly

    Previously in the Windows desktop version, the shortcut Alt + F, L, C would replace the content of a placed image. Alt + F, L still works to bring up the Place navigation pane, but then the C is underlined for both "Open Cloud Document" and "Replace"; since cloud comes first, there is no way to use a shortcut to replace an image from your desktop. Please change one of the options so I can use a shortcut to perform this task again—I sometimes need it a hundred times a day.

    1 vote

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  10. create new.... unable to open

    create new unable to access

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  11. Direct Select Tool and Paste Crash

    I am in AI 25.0.1. Running Mac OS 10.15.7. I have copied a type object to my clipboard, adjusted a few anchor points on another object and try to "Paste in place" while the anchor points are still selected. I am getting a hard crash when I do this.

    1 vote

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  12. blob brush , merge only with selection not working

    blob brush , merge only with selection not working . after off it too it still merging .

    1 , MAC OS
    Illustrator 25.0.1

    2, Drawing with blob bush it keep merge with previous brush stroke even off that option
    3, when off 'merge only with selection'
    3 after untick 'merge only with selection' too it merges

    1 vote

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  13. Scaling tool is COMPLETELY MESSED UP!!!

    Fix your mess Adobe - the current versions of all of your apps are the worst possible ever in the history or forever - who is doing your pogromming now?!??!?! A bunch of monkeys who don't know how to type that's who.

    This is insane!!!!!!!!!

    1 vote

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  14. pen tool has changed

    I can't draw a two anchor point line with the pen tool. It forces me to continue clicking until I click back on the original point to close the path.
    What am I doing wrong.
    The pen tool didn't used to do this.

    1 vote

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  15. pathfinder should not leave a black line around the shape

    I'm using the latest version of AI and need support. Your technical engineer helped me out making mask by pathfinder feature, but the path leaving a black line around the shape of which it supposes should not have any colour around the shape. For details, please check your technical engineer.

    1 vote

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  16. 1 vote

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  17. 3d extrude doesn't cap a cube

    Mac mini M1, BigSur 11.1, Illustrator 25.0.1
    draw a square, select Effects-3d-Extrude-
    45Deg, 45 Deg, 90 Deg.
    select Cap.
    Does not cap the cube.

    1 vote

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  18. 1 vote

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  19. saving

    Having Issues saving on AI 2020 and 2021 version latest updates. The save as feature is not working nor is the export as to save in a different version.

    1 vote

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  20. 1 vote

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