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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7650 results found

  1. Ai 2021, Windows: Opened SVG image element with base64 data is not shown.

    The codepen demonstration here (https://codepen.io/VHall/pen/BrdwLz) is supposed to download an SVG file which wil l show the exact same image as seen in the browser when opened in Illustrator. Using Ai version 2020, the opened SVG shows the correct background image with the logo. However, opening in Ai 2021 does not show the image. The element not rendered starts with: "<image overflow="visible" width="1200" height="750" xlink:href="data:image/png;base64"

    1 vote

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  2. Expanding in RTL removes numbers

    After Illustrator 23.01,
    When expanding Right-To-Left text boxes,
    all the numbers are removed.

    See attached video.
    (the numbers also don't get selected with "select all")

    I'm on Windows 10, but something similar seems to happen on Mac:
    https://community.adobe.com/t5/illustrator/numbers-disappeared-after-create-outline-illustrator/td-p/11251592?page=1

    1 vote

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  3. Cant Verify Subscription Status

    Windows 10 64bit, Latest Adobe CC suite.
    Says can't verify subcription status. Quits Adobe apps.
    Tried solutions here :
    https://helpx.adobe.com/xd/kb/cannot-verify-subscription-xd.html
    Doesn't work.

    1 vote

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  4. Resizing a constrained proportion shape not accurate to input

    In 'Transform', if I set it to constrain proportions, then change the size of a square to '50mm x 50mm', the dimensions automatically change to something like '49.4345mm x 49.156mm'.

    It also does this with any shape I created. So annoying! I think it worked back in 2019's versions, but with any version since doesn't.

    AI Version: 25.0.1
    OS: Mojave 10.14.6

    1 vote

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  5. Scale tool not working consistently to resize pattern.

    When attempting to scale the pattern within an object, the preview mode and regular screen modes do not reflect the adjustment input. If I close the program and open it back up it sometimes works again. If I play with other settings within the dialogue box is sometimes comes back as well but never consistently.

    1 vote

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  6. Canvas color can't change color. (I'm not talking about the art board) Latest version of AI

    Canvas color can't change color. (I'm not talking about the art board) Latest version of AI

    1 vote

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  7. Illustrator artboard turns white and keeps flashing

    Artwork disappears and everything flashes. Everytime I click cursor its happening. But its only happening on my 2018 Macbook pro. I updated to big sur and Illustrator 2021 in the past week.

    1 vote

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  8. Crash after trying to delete crop marks fx

    Whenever I try to delete the crop marks effect on a document Illustrator just crashes. At first I thought it was because the document was made on a previews version of AI but it's also happening with new documents whenever I apply crop marks fx and then try to delete those crop marks later.
    I'm using latest version of Illustrator updated about 3 days ago.

    System Configuration:
    OS Name Microsoft Windows 10 Enterprise
    Version 10.0.18363 Build 18363
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Manufacturer Dell Inc.
    System Model Precision 3551
    System Type x64-based PC
    Processor Intel(R)…

    1 vote

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  9. Stiftwerkzeug

    In meinem Menü fehlt das Stift Werkzeug. Wo ist es zu finden, wenn nicht auf der Leiste? Ich arbeite auf dem IPad

    1 vote

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  10. BUG - Select value - New Document Window

    Hello,

    I cant select measure (width, height) value in window and write new.
    When I want create a new document I have to click in this input area and remove manualy old value...

    Have a good day,

    1 vote

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  11. 1 vote

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  12. Scale tool is going rogue in Illustrator version 25.0.1

    When the scale tool is opened, it comes up with an enormous negative number, followed by an error message saying can't complete request because objects will fall off the work area. Eventually, after pressing the cancel command numerous times and an undo, it resets and I can choose a percentage. Then, the next time, at won't remember the percentage and I go through the whole process again.

    1 vote

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  13. 1 vote

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  14. 1 vote

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  15. Art Recolor crashes Illustrator

    Using a new MBP 13" M1, and attempting to re-color artwork causes the spinning beach ball which never goes away. Illustrator remains open and non-responsive, and the only resolution is a hard reboot via the power button or command line (force quit doesn't work). Yikes!

    1 vote

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  16. Report Font Bug Error

    ERROR: Creating a design/file using a a font, when saved and previewed in AI and or in another program. The Font changes completely.

    1 vote

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  17. Adobe Illustrator Issue

    When I opened the illustrator, it seemed like it keep annoyed. I suspect it would be bug. Please fix this. Thanks!

    1 vote

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  18. MacOS 10.14.6 PDF

    When saving using an existing PDF preset the crop marks offset values have been changed from .25 to .025. And the bleed values have changed from .5 to .05. See screen capture.

    1 vote

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  19. Artefacts while dragging anchor

    After having drawing a polyline and drag one of the corners to a new position there appears black artefact shapes.

    Windows 10
    Illustrator 25.0.1

    1 vote

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  20. Align to pixel grid not working

    I'll have a shape like a rectangle that is, for example, 84px x 118.9999px (according to every panel with those dimensions). If I click "align to pixel grid," nothing happens. The expected behavior is for the 118.9999px height to become 119px. I run into similar issues with X and Y coordinates as well as W and H dimensions.

    1 vote

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