Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7754 results found
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Faillure when opening a Autocad Drawing wiht Text atrtributes
When openinig a Autocad drawing whit textattributes it seems that this procudure also creates en second empty attribute layer whitch is not selectable
but it still influencis de allign command in a not yet understandeble way1 vote -
artboards 1600% - 1700% zoom display error
Dear Adobe, this an annoying feature or bug, which is always pursue me.
When I select an artboard with double click, which contains an icon (64x64px), always give me a visual error.
First time automatic switch to 1700% zoom, and mess up the pixels, looks like slips over the grid, arround 0.5 px.
If I click on it one more, or zoom in and out, the pixels are jump to the right place.
This is all time made me crazy because all of my icon need to be pixelperfect, always when I try to rename an icon, go to this…
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Screen Shot 2021-01-14 at 11.04.27.jpg 552 KB -
Screen Shot 2021-01-14 at 11.04.09.jpg 586 KB -
Screen Shot 2021-01-14 at 11.03.54.jpg 528 KB -
Screen Shot 2021-01-14 at 11.03.44.jpg 569 KB -
Screen Shot 2021-01-14 at 11.04.27.jpg 552 KB -
Screen Shot 2021-01-14 at 11.04.09.jpg 586 KB -
Screen Shot 2021-01-14 at 11.03.54.jpg 528 KB -
Screen Shot 2021-01-14 at 11.03.44.jpg 569 KB -
Screen Shot 2021-01-14 at 11.04.27.jpg 552 KB -
Screen Shot 2021-01-14 at 11.04.09.jpg 586 KB -
Screen Shot 2021-01-14 at 11.03.54.jpg 528 KB -
Screen Shot 2021-01-14 at 11.03.44.jpg 569 KB -
Screen Shot 2021-01-14 at 11.04.27.jpg 552 KB -
Screen Shot 2021-01-14 at 11.04.09.jpg 586 KB -
Screen Shot 2021-01-14 at 11.03.54.jpg 528 KB -
Screen Shot 2021-01-14 at 11.03.44.jpg 569 KB
1 vote -
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Area-Type error when spaning over multiple pages
Using a W10 pro with the last version of Adobe CC Illustrator.
Steps:
I have a small brochure that has some articles. I use area-type and there are some artciles that span over multiple pages. I format my text: font Myriad Regular 12pt, with fist-line indent 14pt and text alignement justify with last lign aligned left.
In the case that the sentence splits at the end of the page, and continues on the next page, the rest of the sentence is shown with first-line indent (and it shouldn't). When selecting the text, the selection it shows you that there is…1 vote -
Applescript commands error on Ai v25.1.
Applescript: Execute Menu Command & select all on active artboard (the only ones I documented) Fail on Ai v25.1 (MacOS Catalina).
Seems certain AS commands have broke with the newest update.
Multiple AS errors occurred on two Macs, both were fixed by downgrading to v25.01.
Thanks.
1 vote -
Problem with dragging assets out of CC library
I have noticed that when I press opt + drag assets out of the library it will occasionally make all the objects of the assets scattered and misplaced. This also happens to most of my colleagues so I believe it might not be ai version issue.
My operating system is MacOS Catalina and my illustrator version is Illustrator 2021 25.0
1 vote -
Verification
I just paid for, and downloaded a new illustrator app three days ago and it's already not working, when I opened the app this morning it asked to verify me, so I added my email, password , it asked for phone number, verified that , no problem. Yet, once it was all done , a blank window with a loading symbol kept popping up every 4 seconds or so for hours, when I try to close the windows my entire app shuts down, I tried everything there is.. but I can't even uninstall the app. I'm really helpless here and…
1 vote -
Pipette
Pipette is missing since last update.
1 vote -
VBScript Internal Script Execution Error in version 25.1
Running VBScripts from File > Other Scripts is not currently functional in the latest update- however the very same scripts work fine if the scripts are opened manually (and worked as expected from 'Other Scripts' in the previous version).
Please fix!
1 voteI am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Crashes on Unlock All
Running Big Sur on an M1 Mac. Just upgraded to Illustrator 25.1, which crashes when using Unlock All.
1 vote -
ritardo
In Illustrator quando trascino con il mouse gli oggetti, se non aspetto un secondo dopo aver lasciato la pressione del mouse, l'oggetto si sposta come per inerzia dietro il successivo movimento del mouse poco quanto basta per non accorgersene e perdere allineamenti vari....
1 vote -
Adobe AI CC Fonts error question
We recently encountered a "severe error" regarding FONT problem in Illustrator CC.
There are TWO symptoms all regarding using MonoType Chinese Fonts(OpenType Embeddable Fonts) :
- Fonts size automatically decreased once we change the style, e.g. Regular > Bold.
- Fonts inside the "Cloud Assets" will automatically decrease its size randomly once we "Embedded" the assets.
This error occurs probably after the update of AI CC 2021.25.105 (or maybe 1 or 2 versions prior not assure)
Please investigate and revert us the solutions.
Many thanks.
(Attached are the screenshots of the errors)
1 vote -
problem with mesh
What's the problem with mesh?
Since the last update (January 12, 2021) the grid is displayed tilted.1 vote -
Unable to Switch from Eyedropper to Selection Tool
When eyedropper is selected, I am unable to switch to selection tool using the short keys, only by clicking the button.
1 vote -
Illustrator Scaling Maintain width and height not working
Mojave
iMac (Retina 5K, 27-inch, 2019)
Illustrator Desktop 25.0.1If I want to scale not by proportion and have the link unselected. It still scales to proportion. I have to click the buttons a few time for it become "unstuck"
and work how it should.1 vote -
1 vote
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Keeps freezing on Mac
I have the Macbook Air with the M1 chip. It repeatedly freezes up as soon as I open it.
1 vote -
Spinning circle of death keeps popping up
Whenever I even move the mouse, the spinning circle of death pops up and I either have to wait for it to stop or I am forced to completely restart my computer and loose work.
1 vote -
Real time function disappears
realtime feature disappears when rulers are enabled in Illustrator 25.1 (Mac OS X Mojave 10.14.6)
1 vote -
Asset export scale not working correctly (1x, 2x, 3x etc.... no longer keep files at 72 ppi)
There is an issue with the asset export options in Adobe illustrator. When exporting with the png scale options .5x, .75x, 1x ,2x, 3x, etc... the file's ppi is also changing rather than staying at 72ppi. For Example when exporting a 100x100 square @1x, 2x, & 3x the expected behavior would be to get 3 pngs (@1x - 100x100px @72ppi), (@2x - 200x200px @72ppi), and (@3x - 300x300px @72ppi) (I'm pretty sure the asset export used to work this way); However what is happening now is you get 3 pngs (@1x - 100x100px @72ppi), (@2x - 200x200px @144ppi), and (@3x…
1 vote -
Page size error and wrong ppi
Hi,
I have i bog problem.
1- I want open the print a4 template (Oixel size normaol must be 2480 pixels x 3508 pixels print resolution ) but if i open the template i see always this size
595 pixels x 842 pixels (screen resolution).
I chance the ppi to 300 on Rasterize menu. But the page size remains the same.I hope you can help me.
1 vote
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