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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7754 results found

  1. wasatch soft rip

    wasatch softrip has hot folders. save a PDF in the folder, and it processes the print. Illustrator 2019, worked fine. Save to folder, keep document open. Illustrator 2020 keeps the file LOCKED. Program has to be QUIT in order for the lock to be released.

    1 vote

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  2. Illustrator 2020 Character Styles Not in English

    For some reason in the "Character Styles" window, it says [Estilo de caractere normal] instead of [Normal character style] My language is set to English. I think this is a glitch?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Make Compound Path not working

    Make Compound Path no longer works. Make a box, rotate to make a diamond, make compound path, try to reduce the width. Doesn't work.

    1 vote

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  4. Illustrator 24 does not memorize the artboards when saving as a PDF page

    Hi, now I am facing an unpleasant problem.
    After upgrading to the latest version of Illustrator (24), Illustrator stopped remembering the last selected artboard. I have to select it every time I save it to PDF. Quite annoying error. Has any of you met this before?
    The next mistake is, if the PDF already exists, it will not notify you that it is already and overwrite it directly.

    More here: https://youtu.be/Yx8Dsw2-1Ho

    Ales

    PS: I also informed about it here: https://community.adobe.com/t5/illustrator/illustrator-24-does-not-memorize-the-artboards-when-saving-as-a-pdf-page/td-p/10751205

    1 vote

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  5. Extra Drop down Item

    Win10 Pro 64-bit | AI 2020cc

    Just pointing out the extra "Object" item on the Select drop-down (see attached). It does nothing and does not seem to be causing an issue.

    Also, I've noticed that when saving a file, it takes much longer than the previous version.

    Thanks
    BGunn

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  6. Watercolor Brush

    3 Second+ Lag when using Basic Watercolor brush.

    This is making some projects nearly unusable on the newest version. I don't know if the performance problems are similar for other brush types. But it brings Illustrator to a crawl on my workstation which should be overkill for running Illustrator.

    Windows 10

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  7. BUG: Can't open one EPS file, but can another in Illustrator

    I have downloaded an EPS file from my email to do some edits on from another design team and it comes up with the error message,

    "The file 'Worldmark.eps' is an unknown format and cannot be opened."

    However, I can open other EPS files from my email as well as from my external drive and hard drive.

    1 vote

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  8. SVGs: Objects with dashed lines are split up

    Hello,

    I create an object (rectangle) in the AI with a dashed line (8px / 8px). Contour 2px and grey filling.
    If I save this object as *.svg and then open the saved SVG again, the path of the rectangle is fragmented.
    This denomination always occurs just before the corners. In other words, a rectangle is divided into 4 paths and becomes a group...

    Version: AI 23.1
    Windows 10 Enterprise
    Intel Core i7-6820IQ 2.70 Ghz
    16 GB RAM

    1 vote

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    Sorry for a late answer. Basically it happens because of 'Align dashes to corners' option that is turned on for the object in Stroke panel. When it's on, Illustrator internally treats this stoke exactly like you have in the SVG — a group of normal dashed lines with recalculated gaps and dashes, and custom inserts where it's required.

    SVG just can't handles this, so to preserve the look it applies this treatment, converting it from the 'live' to 'expanded'.

    Try to disable the option and comment back if it helps.

  9. Stroke displaying incorrectly and offset path broken

    In the first screenshot i show where i have duplicated an outlined letter R and rotated and it is rendering the stroke differently on both.
    I have also had issues with using offset instead where the stroke is broken on some letters even though the path is closed, see other screenshot (Q).

    1 vote

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  10. Coordinates of an object are not aligning to it's artboard and are staying global

    When I try to align objects within an artboard the objects coordinates stay Global and don't change, which makes it impossible to do branding and logo design work. It only started / became a problem when I started using the latest version of the software - Illustrator 2020 (Mac). Urgently need this fixed so I can get clients work done and send away.

    1 vote

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  11. Complicated Swatches not adding to palette

    Working in Mojave 10.14.6 on a iMac 2017, 3.5Hz

    I needed to alter a swatch I had made using vector artwork I have drawn, the swatch was created in Illustrator 2017, and though complex, had no issues being added to the swatch palette, or used. I had edited it a few times to get the elements into the right place and adding it back to the Swatch palette.
    I tried editing in Illustrator 2020, which we have been running across our Macs fo the last few days, and it will not add back in. I can drag it out, but…

    1 vote

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  12. export resolution png incorrect

    In Adobe Illustrator version 2020 the export png is broken. When selecting export in 300 PPI the result is a 1250 PPI image.

    1 vote

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  13. Gradient expand in to separate colors when i'm trying to export files in EPS 10 in illustrator 23.1.1 version

    macOS Mojave,
    Processor: 2.3 GHz Intel Core i7
    Memory: 16 GM 1600 MHz
    Graphics: Intel HD Graphics 4000 1536 MB

    when i'm trying to export files in EPS 10 in illustrator 23.1.1 version all the objects filled with gradients are automatically expand in to separate colours and just because this EPS file size are increases.

    1 vote

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  14. Modifier tool is lost when scaling with "~" key held down

    Fills can be modified without changing geometry if the "~" key is pressed during the operation.

    Previous versions (at up to AI CC 2015) allowed the scaling process to be repeated indefinitely until another tool was chosen. In AI CC 2019 the "Scale" tool switches to the Pen tool every time the Mouse is released. This is a huge pain and should be fixed!! Keep the modifier tool active until another tool is selected please.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  15. 1 vote

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  16. network printer HP 8730 Pro

    With the newest version of Illustrator (is it 24) there comes a lot of trouble for users with HP printer - maybe all printer which are connecting over the local network. The issue is that Illustrator can´t open any ai file nore make a new files while the default printer is a network printer. Here it is the HP 8730 Pro. With the help of the support desk there is a workaround to fix this issue. You have to set your default printer to Adobe pdf. But this is not a real solution, it´s only a temporarely workaround. So hopefully…

    1 vote

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    2 comments  ·  Print  ·  Admin →
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  17. Fix Tabbing in Transform Palette

    Fix tabbing through the Transform palette so when keying-in numbers and tabbing through, the numbers don’t randomly change (this is a bug).

    1 vote

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  18. Trim view is not available to record in the Actions

    Trim view is not available to record in the Actions window. Solving this would hugely benefit my workflow, by making trim view a recorded action and giving it a shortcut.

    1 vote

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    1 comment  ·  Actions  ·  Admin →
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  19. File > Place svg: altered shapes

    In Illustrator v24.0, File>Place of some svg images distorts the shapes. It works OK if I open the svg file directly in Illustrator v24.0, select the layer and paste it on my artboard (in another open file). It also works OK if I do File>Place in Illustrator v23.1.1.

    The "attach a file" option here won't let me attach an svg (why not?) so I've attached an AI file instead. Hopefully if you export it to svg you can see the problems when importing that svg via File > Place. Some of the problem are: the "m" shape is missing a…

    1 vote

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  20. Inconsistency between GPU and CPU modes

    mac OS 10.15.1 (19B88)

    iMac (Retina 5K, 27-inch, Late 2015)
    4 GHz Quad-Core Intel Core i7
    AMD Radeon R9 M395 2 GB

    I have an issue regarding inconsistent appearance between GPU and CPU modes when using composite fonts. Attached are the screen shot images of the identical material when captured in (1) GPU-mode, (2) CPU-mode, and (3) GPU-mode after outlined.

    As the files show, the last 2 characters show up at different position. The outlined characters show up in the position identical with (2). So I guess (1) has some issue (not displaying the pre-outlined characters at the correct position).

    1 vote

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