Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7663 results found
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1 vote
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User Interface slide scale not on my Illustrator 2019
Having issues with 2019 version while using hotdoor CADtools. Viewed great with 2018, but in 2019, it's too tiny to read. Solution I am given is to go to Preferences>User Interface and up the scale. And I'm shown the screenshot (attached) for the adjustment scale. However, my AI has the screen (attached) w/o any scale. Why is this? Running Windows 10 Pro / 64-bit. Screens are in set in Portrait mode w 1080 x 1920 res. Again, the CADtools worked great in 2018 Illustrator but not in 2019.
1 vote -
Applying 'line' freeform gradient crashes Illustrator
Trying to change any freeform gradient's 'Draw' setting from 'Points' to 'Lines' results in an immediate crash, no matter what shape it's being applied to.
I have uninstalled/reinstalled Illustrator multiple times, and completely reset all user configuration settings, and this behavior remains unchanged.
Illustrator version: 23.0.6
OS: macOS Mojave, version 10.14.61 vote -
Opening and placing .psd artwork not working consistently as described in documentation.
importing images from .psd files intermittently not working as described. When opening or placing a .psd file, no option to convert layers is offered. The entire image opens right up as a single object with an opaque white background.
I have been using these packages since 1994 and this just started happening in th past few weeks. Using Windows 10, AI 23.0.6 (64-bit). PS 20.0.6 release
1 vote -
disappearing swatch palette
i create custom names for swatches i.e. myCoolSwatch. then create gradient swatches. all swatches disappear but a few random and a pattern. if i try to create new swatch with artwork, default name is myCoolSwatch copy. Its as if they are hiding.
1 vote -
Art board freezes, then disappears
I use a Wacom to draw my art on Adobe Illustrator 2019 cc, 23.0.6 64 Bit. I haven't had any problems drawing, but today I am only able to draw a few items before the art board completely freezes and I can't draw anymore. HOWEVER, when looking at my layers, everything I draw shows up. I just can't see it on the actual art board. The things I was able to draw, I am unable to move or change. Then trying to fix it, the whole art board disappears, but it still says it there on the Layers tab...
Please…
1 vote -
Option + Enter (on keypad) doesn't work anymore to produce a copy
OS x 10.14.6
Illustrator 23.0.6
When using dialogue boxes for scale, rotate move etc, after inputting numbers i used to be able to hit option + enter (next to the keypad) and it would create a copy of whatever I element i was scaling, rotating, moving. This doesn't work anymore. nothing happens. I have to hit option + return for this to work. It used to work a few versions ago. Can you please change it back. it's super annoying inputting numbers on the keypad and not being able to hit the enter key next to the keypad to create…
1 voteNo longer happens in latest releases.
Please comment if it still does for you.
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Opening Graphic styles causes crashes of v23 (and previous versions)
Crashing when graphic styles panel is opened.
December 2018
After your technicians shared the screen and saw this happened even with a blank canvas, I was promised this would be fixed soon.September 2019
Graphic Styles STILL crashes.
Others are also having problems.WHEN will this be fixed? ETA?
Illustrator 23.0.6
Mac OSX 10.13.6
32 Gigs of Ram
3 terabyte hard drive1 vote -
1 vote
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Missing embedded graphic upon export
I am creating a poster in Illustrator. I had a linked .png file that I had converted to black and white to use as a raster texture effect over my vector artwork. I accidentally had set my color mode to RGB when I created the file, so I converted to cmyk. When I had exported to RGB previous to this, everything exported fine. However, when I converted to cmyk, and I tried exporting, the raster image was missing upon export. I searched the web and tried saving the image as a TIFF & relinking, then as a PSD file and…
1 vote -
adobe illustrator 2015 onword version jerk and lagging issue
im work LG 5K DISPLAY WITH MAC PRO 2013 I HAVE INSTALLED ADOBE ILLUSTRATOR 2019 ABOUT 3 MONTH IM FACING SOME ISSUES ON OVERPRINT PREVIEW MODE AND NORMAL MODE (NORMAL MODE IS OK NO ANY JERK AND LAGGING ISSUE BUT ON OVERPRINT PREVIEW LAGGING JERK ANY MOVEMENT ON SCREEN AND ARTBOARD ANY SOLUTION ABOUT MY PROBLEM PLEASE SHARE IM VERY TRIED AND I REQUEST TO ADOBE PLEASE REMOVE GPU OPTION 2015 ONWARD VERSION ADOBE ILLUSTRATOR 2014 IS EXCELLENT PERFORMANCE AND WORK OVERALL.
1 vote -
Linked multipage .ai documents within Illustrator will not be stored properly anymore if linked more than once
When you place another .ai file in Illustrator 23.0.6 more than once and with the linked ai. file containing multiple artboards, it will no longer refer to the chosen specific artboards of that linked .ai file for the different placements but replace them all with just one artboard after saving and reopening your file.
It will replace all the different linked artboards of the one file with the artboard placement which will be most top in layer manager!place ai. file in open Illustrator document with a specific artboard
place the same ai. file in that open Illustrator file with…1 vote -
inutilisable
Plante en permanence à l'ouverture.
Préférences supprimées, ça recommence de la même manière :
à l'ouverture de l'appli puis à l'ouverture/création d'un nouveau document, la roue puis tous les menus deviennent grisés. On peut changer d'outil mais pas les utiliser.
Les panneaux de fonction sont actifs mais rien n'est possible.
L'appli n'est pas signalée bloquée par le système.Je n'ai pas accès aux bibliothèques, je pense qu'elles sont en cause.
Ce soft est de pire en pire.
CC 2019 23.0.6
1 vote -
reflect with alt key locks up illustrator (reproducible)
When you press alt while doing a reflect, it locks up the entire UI of Illustrator and you need to restart.
Please fix this
1 vote -
Illustrator 23.1 crashes when "Other Script..." is clicked
Illustrator 23.1 crashes when "Other Script..." is clicked
1 vote -
Multiple DXF conversions overwrite other artboards
On my iMac with OSX Mojave.
If I import 2 dxf files for conversion and leave their tabs available, the next to be imported overwrites the second tab placing the image on top of what is already there and then proceeds to open the 3rd tab with a blank Artboard.
In the attached screenshot, the overplayed image is with red lines, the original image on that tab is in black lines
1 vote -
can not type urdu language
I can not type the Urdu language in ai. I tried but alphabets did not adjust perfectly with each other to form a word. please update
1 vote -
Illustrator 22.0.1 Crash on Startup when Signed In on Windows with a Microsoft account
Adobe Illustrator version 22.0.1 (x32-bit) crashes on startup on any user profile logged in with a Microsoft account.
It works fine on the PC across local user accounts, but as soon as the local account is converted to a profile linked to a Microsoft account, that's it. No more Illustrator.
1 vote -
Panning with Space bar stuck
Moving with pan on space bar glitches into stuck hand closed — won't release until you double click again.
Line at 64k has multiple artifacts.1 vote -
Transform tools will not take negative numbers
This is still a major bug: the transform tools will not take a negative number. I have attached screenshots of entering the negative number and it being converted to a positive number. I really hope this gets fixed soon (but since it has been a bug for years I doubt it will be.)
1 vote
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