Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
346 results found
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3 votes
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Deleting Successive Artboards
If you have a list of artboards and try and delete several of them in a row, deleting one will deselect the list. This is not a major issue in most cases, but it is a nuisance when having to quickly delete 40 or more artboards; it doubles the number of commands that need to be inputted before reaching the same result.
3 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Can only open 1 Ai file at a time
Can only open one Ai file at a time. If current Ai file open is open in Illustrator and you try to open another file concurrently through all means, it will not open. The only way around this is to open each file in a different version of Illustrator, or completely close Ai to open the new file.
3 votes -
The "HDV 1080" preset needs fixing
The "HDV 1080" preset resolution is 1920x1080. Small point, but the resolution of HDV is 1440x1080, so the naming of it is kinda wrong. I think in Photoshop, AE & Premiere, it's referred to as the "HDTV 1080" preset, so I think it's probably a mistake/typo by someone at Adobe.
Also, the preset gives you an extra artboard which is 14400 x 14400 px for some reason (I imagine it's also a bug), so when you try to export your file, it always defaults to exporting this artboard unless you delete it. Again, small thing but clearly a mistake and…
3 votes -
Unable to create new file, have to restart software
As title, unable to create new file, have to restart software every time
2 votes -
定規の設定を0にすると次回開いた時にズレる / If you set the ruler to 0, it will be misaligned the next time you open it
最新リリースバージョン「ver.26.2.1」にて、定規の0基準の設定されていないファイルを開いて、その中で0基準を設定後、保存してファイルを閉じた後、そのファイルを開くとデータの一部がズレた状態（トンボなどとそれ以外のいくつかのオブジェクトだけ勝手に動いた状態になってしまいます。
途中の段階で別名保存したPDFは問題なく開けます。
入稿データ等の場合かなりマズい状態です。2 votesThe issue has been reported to be fixed in 29.8.1 build. Please update, test, and comment back if it truly is
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Fitting an artboard to a path with a Freeform Gradient creates invisible border
Fitting an artboard to a path with a Freeform Gradient creates invisible border. It seems to create space around the path when fitting — only seems to be an issue with freeform gradients.
Running macOS Sequoia 15.3, Illustrator Desktop 29.62 votes -
Split Into Grid adds printable lines instead of guides
In Split Into Grid window there's an option to "add guides". But instead of guides lines are added that have standard stroke — printable lines that are conveniently in neutral greenish color 0,1 pt stroke and look like guides so it's easy to miss that.
2 votes -
Crash on new artboard
Every time I click on the "+" under my artboards window, it crashes. I have 24 artboards already, and if I duplicate one using Option click drag, it seems ok. But New Artboard crashes again and again.
MacOS 15.5
Illustrator 29.5.12 votes -
Adobe Illustrator recovered files... but they're not showing up, anywhere.
Adobe Illustrator recovered files... but there not showing up. And not in a Temp Folder. I tried restarting the app and it says that it was recovered. But when pressed ok nothing shows up.
2 votes -
Copy Paste in place puts the art at a wrong placa
Copy/ Paste in Place does not work. I selected an Artboard, but it never got pasted into the !selected! Artboard, but in any other artboard, the original Artboard, or outside. Illustrator 2025 29.1 MacBook Pro M2, 14.6.1 (23G93)
2 votes -
Hidden objects wrongly get sent to back when duplicating artboards
When I alt-drag to duplicate an artboard where I have hidden an object on the artboard, it moves the hidden object(s) to the back. The bug doesn't work if the hidden object is all the way in front.
This is very frustrating, as I frequently hide objects and duplicate artboards, and it's causing everything to suddenly be out of order.
To replicate problem
- create a few stacked shapes in an artboard
- hide one of the objects (not the top object)
- with the artboard tool, alt-drag to duplicate the whole artboard
- show all objects
- you will see that the formerly hidden…
2 votes -
Illustrator crash when saving on cloud, and the file did not recover
SOS. Recovery should work every time.
2 votes -
Rearrange artboard does not work with large artboards...
Having an issue with the Rearrange All Artboards feature when using very large art boards. See attached screenshot. Two artboards, one 6x16ft and one 3x9ft. Rearrange All Artboards using columns only seem to give an error of: "Rearrangement would take some artboards out of canvas bounds." even though the artboard could be arranged manually with the same settings.
Unrelated: Can you PLEASE allow uploading of videos again (specifically webm). It really helps when trying to communicate bugs and feature requests).
2 votes -
Illustrator doesnt let me "Save as" or open a new file on Macbook M1
I have a Macbook air M1 with MacOs Monterey 12.2.1, Illustrator up to date 26.2.1 and for months I had been having an issue that happens anytime, when I want to Save as a file nothing happens or when I want to open a file directly from Illustrator nothing happens as well. And when it's a new file without a name it only let me saves it to Cloud when I close the doc. And whenever this inconvenient happen I have to close illustrator a re-open again the program and it's annoying because I'm waisting time and also I had…
2 votes -
Can't open AI files until I delete settings
Every time I try to open a file, I get the beach ball of death...spinning forever.
I've discovered the only way to get illustrator (beta or release versions) to open a file again is to delete the settings in the Library and restart AI/Users/<username>/Library/Preferences/Adobe Illustrator version-number Settings
2 votes -
Trim View gets disabled when switching artboards with Pixel Preview on
In a document with multiple artboards and bled artwork.
In Pixel Preview Mode, Turn on Trim View. Select a Different Artboard. Trim View Turns Off.With no shortcut for Trim View this means you have to go back to the menu for every artboard you click. If you're working with 15+ artboards this process becomes tedious.
2 votes -
Artboard name problem when exporting
When exporting files in image format the name of the first artboard aways differs from that of its subsequents, being outputed as "Untitled_Artboard 1" instead of "Untitled-01".
Given that every modification must be done "by hand", it turns out to be very exhausting.
2 votes -
Zoom difetto
Con l'aggiornamento del sistema operativo Mac OS 12 non si riesce ad avvicinare con lo zoom, il valore dipende dal file da 400%, si files più leggeri si arriva a 600%
Questo tenendo la risoluzione dello schermo alla massima risoluzione mentre se si scende come risoluzione a 2k il problema non si presenta. Sia con Illustrator 2021 che con il 20222 votes -
Artboard Options - Constrain Proportions Bug (Illustrator v25.4.1)
When I make an additional artboard using Shift + O, I click then drag the new artboard and when you hold Shift it constrains the new board to the same as the board made previously, like a rectangle. Holding Shift should make a square.
This issue occurs regardless of the Constrain Proportions box being checked or not.
2 votes
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