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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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373 results found

  1. Ink value changes to 0 while adjusting color

    When selecting multiple items with a different color mix, values changes to 0 when adjusting a single ink while it shouldn't change. In older versions this doesn't occur.

    In the screencap, the Cyan value changes to 0 so the colormix changes completely.

    Operation version: MacoOS Ventura 13.2.1
    Version Illustator: 27.3.1

    3 votes

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  2. Colors don't match

    The color picker rounds the CMYK to the nearest whole number but the color window does not. They should be made consistent.

    2 votes

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  3. Color guide options reset to default on Illustrator restart

    1. Windows 10 22H2 build 19045.2486
    2. Illustrator 27.2
    3. Open Color Guide Options from Color Guide panel -> customize Steps and/or Variation value -> close and open Illustrator
    4. Expected: Color Guide panel remembers options Result: options reset to default values (4 steps, 100% variation) so you have to re-enter them every time you start Illustrator
    5. not file specific, also happens when setting options with no file open - screenshots attached
    4 votes

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  4. 「レビュー用に共有」で塗りがネガポジ反転する。

    「レビュー用に共有」をしたときリンク先で表示されるドキュメントの塗りや線の色がネガポジ反転してしまいました。
    色々と試してみたところ、カラー絵文字フォントが原因のようで、アウトライン化したら正しく表示されるようになりました。
    アウトライン化前とアウトライン化後のファイルを共有しておきます。
    (正しい塗りの色は青です)

    こちらはリリース版(27.4.1)、プレリリース版(27.6)どちらも再現しました(Mac OS、Ventura)。
    Windows11のリリース版も同様です。
    いずれもブラウザはChrome。MacはSafariでも試しました。

    (OL前)
    https://assets.adobe.com/id/urn:aaid:sc:AP:732874d8-0430-4c13-9192-d37ab593bccc?view=published

    (OL後)
    https://assets.adobe.com/id/urn:aaid:sc:AP:ed7bc20e-22f2-4ef3-b6ec-b644ddc126d7?view=published

    2 votes

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  5. Consistant crashing when trying access swatches through color picker window

    As per title

    Version 27.4
    M1 MacBook Pro, Monterey 12.5.1

    1 vote

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  6. Cannot input color code in Websafe RGB

    When i try to add the color code for R, G and B in websafe RGB scheme, as soon as i enter the value for R and move to G, both the fill and stroke becomes null. I can only enter the color code in the bottom text area which has the entire code

    3 votes

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  7. Certain colors generate #000000 HEX values in Color Picker dialog

    Bug in 2023 (v 27.1.1) Illustrator. Certain colors, when examined with the Color Picker, shows HSB rightness of 0, RGB all 0, and Hex code of #000000. See GIF.

    This is a pretty severe bug with other downstream consequence. Dragging these "broken" colors into swatches, for example, generates pattern swatches instead of process color swatches.

    1. MacOS Ventura 13.0.1 (M1 pro)
    2. 2023 (v 27.1.1)
    3. examining colors by double-clicking the Fill color square
    4. expected: always have valid HSB/RGB/hex returned. Bug: some colors give incorrect values.
    5. See screenshot & video at https://vimeo.com/786775139
    1 vote

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  8. Numeric keypad not functioning properly in AI v27

    When trying to type in numeric values in the swatches, it will change as you type the default back to "zero". I've gone back and forth between v26 and v27 and it appears to be working fine in 26. It is pretty much anywhere you have to type in numeric values.

    MacOS Monterey v12.6.1

    iMac (Retina 5K, 27in - 2020)
    3.8GHz 8-core intel Core i7
    128 GB 2667 MHz DDR4
    Wireless Mac Keyboard/Magic Mouse

    Adobe Illustrator V27.2

    2 votes

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  9. CMYKのパラメータで触ったもの以外が勝手に0%になる。

    Win10 pro
    Ver. 27.1.1
    CMYKの異なるオブジェクトを選択後、CMYKのいずれかを同じ数値にしようとすると、選択したもの以外のパラメーターが全て0%に変更されてしまう。
    以前はそのようなことはなく、選択したもの以外のパラメーターはキープされていた。
    例えば、C:10,M:20,Y:30:K40とC50:M:60,Y:70,K:80の2つのオブジェクトを選択し、両方のYの値を90に同時に変更しようとした場合、CMKの3つの数値はキープされず勝手に0に変わってしまう。

    3 votes

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  10. Illustrator Apple Silicon Bug (Eyedropper issue)

    It is a weird bug that appear on "some file" which trasfered between M chip & Intel chip.
    (It caused lots bug when a file transferred between these 2 chips)

    You can see when I pick a color, it gives me a wrong color (red) which was never used in this file!

    The only way to figured out is ... pick more times ! D:

    Laptop Version:
    MacOS 13.2.1 (for now)
    Apple Silicon Chip M1 Max
    Illustrator ver: 26 to 27.1.3

    1 vote

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  11. Bug: dragging global swatch to the “plus” button doesn’t work as expected

    MacOS 12.6.2
    Illustrator 27.1.1

    To replicate the issue:
    Create a group of swatches and put a global swatch inside the group.
    Drag this swatch to the [+] button to create a duplicate.
    The actual result: A new global swatch is created outside the group with “Original Name copy” name while the original swatch is also renamed to the same name. Changing one of those swatches also changes the other, they act as one swatch.
    Expected result: the same as when you alt-click the [+] button to duplicate a swatch. A new global swatch is created in the same group, it’s…

    2 votes

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  12. Bug: duplicate color names

    MacOS 12.6.2
    Illustrator 27.1.1
    The issue: one can create multiple swatches with the same name.
    Create a few non-global swatches or use existing ones. Go inside the swatches and edit the names to the same value for all swatches — no error is triggered.

    1 vote

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  13. Colour Change when pasting object from one document to another

    I have an object with colour #D96581. If I copy this object from an RGB document and paste it into a new RGB document, the HEX colour changes.

    1 vote

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  14. Color Mismatch when copy/pasting within Ai

    In 27.2, copy/paste, while staying in Ai gives a color profile mismatch warning.

    This is weird and should never happen. It also asks to Merge color swatches.

    1 vote

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  15. Pattern image is not copied to clipboard

    When copying an asset to clipboard (using Ctrl/Cmd + C) SVG data in clipboard doesn't have custom image pattern. However, if the asset is exported the image pattern is included in the SVG file.

    MacOS Monterey 12.5 Apple M1 Pro
    Adobe Illustrator 26.5

    Steps to reproduce:
    1. Download and open FlowerDress.ai - https://drive.google.com/file/d/1vKlyAV2ahPACBnPpe8TUGUXnpznQ3rIf/view?usp=sharing
    2. Make sure it looks like on the screenshot - https://drive.google.com/file/d/1Ji71P6F5nw3O5KAjfjhp_pmKmCpZNLy0/view?usp=sharing
    3. Select the dress and hit Ctrl/Cmd + C.
    4. Paste it in any code editor (vscode).

    Actual Result - https://drive.google.com/file/d/10jE12CQuTzYf0ZCh4paWJor4RDRot-aj/view?usp=sharing
    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 239.18 354.03">
    <defs>
    <style>…

    2 votes

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  16. Loading an external swatch library file freezes the app every time.

    Loading a external swatch library freeze the app every time. Loading swatches from a file does not.
    The freeze replicated by different swatch library files. Both my swatch library files .ase and files are offline. My frozen work file is in Creative Cloud.

    (meta feedback: This feedback system is slow and inefficient. I just wanna leave my bug report and leave. I'm working on clock paid by my client so I have no time flipping through pages of others' writing to find a similar feedback and vote. By imposing this inefficient feedback system, Adobe is missing a lot of other…

    1 vote

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  17. Color mode changing issue (Grayscale mode)

    Hi,

    We are using Adobe Illustrator CS6 & CC22, for image color conversion.

    Input: Figures in RGB mode & color RGB
    Output: Figures in CMYK mode & color Grayscale

    Manual Process:
    When we change color mode manually by following below step, then no issues color mode was changed successfully:

    Step 1:Select Image.
    Step 2:Go to File Menu -> In Document Color Mode Select RGB Color.
    Step 3:Go to Edit Menu -> Edit Colors Select Convert to GrayScale.
    Step 4:Go to File Menu -> In Document Color Mode Select CMYK Color.

    Now our output images will be in CMYK mode &…

    3 votes

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  18. Color slider

    Mac. OS 12.6. Illustrator 27.0. MacBook Pro 13 inch, M1 chip + external monitor.
    Tried changing color with slider, but the slider hides, doesn't display numbers.
    See screen recording

    1 vote

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  19. PROBLEM Mixing and changing swatches colours in the file...

    We are currently designing on about 250 designs witch we have in the same file as different art boards. In the swatches panel we have created two different groups of colours (each group has 8 swatches). We design in each art board (for example Art 1) with one of the group colours (lets name it A). When we finish colouring Art1 we copy the design in the next art board Art2 and now we colour it using the other group (lets name it B). We save the file and the next day when we open it we find that the…

    1 vote

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  20. Color UI won't stop auto filling in shapes with a last used color

    I don't know if this is a bug or not, but ever since updating to Illustrator 27.2, the color picker in the color UI (after holding shift + click) won't stop auto filling in selected shapes with the last applied color used to fill in a previous shape. This is very frustrating and significantly bogging down workflows.

    Running on MacOS Monterey version 12.0.1 using Illustrator version 27.2

    1 vote

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