Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
796 results found
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no me deja escalar ningún objeto (vectores, textos ni imagenes)
Al querer escalar objetos con la herramienta seleccion no me da la posibilidad para nada, ni textos, ni imagenes, ni vectores
2 votes -
Illustrator freezes after computer date changes several times.
Illustrator stops responding when the computer's date has changed. Photoshop and Indesign work well.
11 votes -
Illustrator 2024 crash
Illustrator 2024 crashed without recovery files. I've lost work on which I've been working last 3 hours.
1 vote -
Ungrouping - Have to ungroup 5 times before it ungroups
Ungrouping for the last few days has not been working properly. I group 2 objects together, and then when i try to ungroup them i have to tell it to ungroup 5 times before it actually does it.
Illustrator 2024 28.2
1 vote -
Illustrator Window Disappears after an attempted Windows 11 shutdown
Sometimes I forgot to save my file before I shut down my PC. When I attempt to shut down, the Interrupted Shut Down dialog opens, saying that Illustrator interrupts my shut down because I haven't save the file. However, when I click cancel to shut down, the illustrator window either froze or disappear and cannot be opened again. (Please find the attached video for the issue). This bug only happens to Illustrator and no other app.
Operating System : Windows 11, i9-12900HK RTX 3080Ti
Version : 28.4.11 vote -
Illustrator Freezing
Adobe Illustrator had been freezing for a week.
Mac OS Ventura
AI v 28.4.1When I go to Force Quit, it doesn't show it's not responding. I can't save or close files with Command+S or Command+W. When I right click and close from the dock, it crashes.
I can't reopen AI by clicking the icon in the doc or the Creative Suite app. The only way to get it to run is by going to my Folder and selecting an AI file to open. When is does reopen, it says it is recovering from a crash.
1 vote -
.svg QR code generated with Adobe Express does not open properly
When I generate .svg QR codes in Adobe Express, I cannot open them properly in Illustrator. An error message appears. There is a way to manually correct it, but well, it would be useful to save this hassle.
2 votes -
Just updated Illustrator to 28.1 and reinstalled Maps plugin...AIX files are unknown and cannot be open
Hello, AIX files opened just fine until I updated Illustrator to 28.1 last week. I even reinstalled ArcGIS Maps plugin. Illustrator is saying it doesn't recognize AIX file types. Added the "Mapping components" add-on and it is still not recognizing the files.
1 vote -
Cannot paste the artboards because of insufficient space on the canvas
I get this error so often, and I'm not sure how to fix it. I belive it has something to do with guides, but guides are infinite, so they should always (and never) go off the canvas.
Happens when I select an artboard and try to copy/paste
1 vote -
Appearance palette not showing accurately
The appearance panel is not showing the accurate color for stroke unless you select it.
Illustrator Beta 28,2,6 Mac OS
2 votes -
プレビューを終了できません。指定した処理を実行できませんでした。
プレビューができない。
ショートカットキーでグループ解除を繰り返し行っているとアートボード以外がすべて黒塗り状態になりAi操作不可能、反応なしに（Windowsキーからweb等は開けPCは正常に動く）。PC再起動でファイルは開けたがプレビューが出来ない状態（線画）CPUアウトラインになる。PC再起動とAi再インストールを繰り返し行う。
表示操作 ショートカット操作でプレビューを行うにもプレビューを終了できません。指定した処理を実行できませんでした。と出て改善しない。OS: Windows11 Pro Intel 1265h RAM32G
アプリのバージョン再インストール前: Illustrator CC 2023 ver.282 votes -
ライブペイントオブジェクトにオーバープリントブラックを適用した際の問題
ライブペイントを適用したオブジェクトに対してオーバープリントブラックを適用するとライブペイント設定が消える。
macOS11.6
Illustrator CC2022以降再現手順
1. 線や麺の組み合わせでライブペイントを作成し着色する。
2. ライブペイントオブジェクトを選択し「編集→カラーを編集→オーバープリントブラック」を適用する。
3. ライブペイントに対して指定した処理が消え、閉図形外で保持されていた線も幅0.5pt、K100の黒に変化する。期待する結果
ライブペイントオブジェクトに対してオーバープリントした際、閉図形外のK100の線等以外にオーバープリント属性を適用せず、ライブペイントオブジェクトの状態を保持する。実際の結果
ライブペイントオブジェクトに指定した塗りなどの情報が消え、元から持っている線幅等の情報も一定値に変化する。代替処理
ライブペイントに対する「ブラックオーバープリント」は行わない。必要なオーバープリント指定は手動で指定するか、ライブペイントオブジェクト自体を拡張してから「ブラックオーバープリント」を適用する。7 votes -
Text to vector jaggedy jagg
So, I've been messing with text to vector, and tried implementing it to my workflow.
When Illustrating sometimes am in need of an assets that create a look, so I tried prompting glasses and 9/10 am getting results that are to jaggy and not usable.. I ended drawing them at the end.
I tried pushing slider to more/less details and did not got expected results2 votes -
Text to vector unable to generate text graphics
Tried generating a graphic that included text with the new beta "text to vector" feature, however, it is unable to correctly spell the words.
1 vote -
Objects are rasterized when pasted from the buffer history
When I paste a vector object from the history of the clipboard it is pasted as a raster object. This bug is contained in versions 27.1.1 and 27.2 (Beta)
I use the program for Clipboard Manager "Unclutter".
Because of this bug, it is impossible to use the program normally
No such bug is observed in Illustrator 26Mac OS 13.0.1 (22A400)
Adobe Illustrator 27
Mac mini M15 votes -
Don’t delete preferences after downgrade
This issue is critical.
When downgrading using the CC app (from “Other versions”), the entire preference folder is wiped out, for instance from 27.9 to 27.8.1.
It means that downgrading delete without warning years of work on custom shortcuts, transparency presets, default options, workspaces, etc.
I lost everything just because I wanted to avoid some bugs I had in 27.9.
At the very least, there should be a warning. Ideally, there should be no deletion of preferences.
Even if the use makes a copy of their preferences folder (for instance by copying “enGB” to “enGB (backup)”, the backup…
3 votes -
'Crop Image' shows incorrect dimensions
When you crop an image, the 'Crop Image' function displays the final dimensions.
However, these dimensions are wrong.
It seems that 'Crop Image' is showing the dimensions rounded to the whole number, without actually cropping the image to a whole number.
Crop Image should display the correct dimensions, otherwise this function is useless.
2 votes -
Opening file doesn't show canvas until minimize/maximize app window
The welcome screen options to launch recent files look fine. But it can take a few double clicks to actually open the file. And when it does open, it looks like it freezes (but doesn't freeze) but it shows the UI but where the canvas should be still shows the welcome screen. No matter whether I wait a few seconds or a few minutes, to see the canvas, I need to click the maximize/restore button to shrink the window. The app has to adjust the UI and canvas for the smaller window and starts showing the canvas.
Screencast of the…
1 vote -
Can't do changes to the containing folder - gude
A text file named "gude<current date>" is created in the destination folder. Can't do changes to the containing folder.
52 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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グループ解除のエラー
データ作成中にグループ化したデザインをグループ解除を行なっても複数回行わないと解除されなくなっております。以前はデザイン全体を囲わなくてもグループ化されたデータを選択でも解除が1度でできております。1度で解錠できるように設定を見直していただきたい
1 vote
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