791 results found

1. Creating and/or Entering Opacity Mask doesn’t work from Properties / Control panels

   When clicking on the Opacity popu-up panel (in Control or Properties) and then clicking on the mask thumbnail to activate that mode, the thumbnail highlights but as soon as I attempt to edit the contents of the mask, it shows that the mode is not activated. Only if I select the 'Clip' checkbox in the Opacity panel will it allow me to edit the mask. But then clicking the 'Object' thumbnail in the Opacity panel, similarly does not exit mask-editing mode. I have to uncheck the 'Clip' checkbox to get back to normal mode. Previously, simply clicking on each thumbnail would easily switch between mask mode and normal editing mode.

   MacOS 15.4.1 (24E263)
   Illustrator 29.5.1

   When clicking on the Opacity popu-up panel (in Control or Properties) and then clicking on the mask thumbnail to activate that mode, the thumbnail highlights but as soon as I attempt to edit the contents of the mask, it shows that the mode is not activated. Only if I select the 'Clip' checkbox in the Opacity panel will it allow me to edit the mask. But then clicking the 'Object' thumbnail in the Opacity panel, similarly does not exit mask-editing mode. I have to uncheck the 'Clip' checkbox to get back to normal mode. Previously, simply clicking on each thumbnail… more

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2. Bring to front/back not working with new update

   Manually right-clicking and selecting "bring to front" and "send to back" aren't working. The shortcut (ctrl + shift + [ or ] ) is also not working. This seems to have started after updating to version 29.4.

   Every tutorial I can find hasn't helped. This bug has massively increased my workload as I use this action every few seconds.

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3. Acabo de actualizar AI y esta todo inestable, solucionen por favor....

   Solucionen por favor....

   2 votes

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   Need More Info  ·  4 comments  ·  Other...  ·  Delete…  ·  Admin →
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4. Bezier handles become invisible

   I use the latest version of Illustrator cc 2025, on Windows 10.
   This problem has been going on for several, many versions back so it is not a version problem, but an Illustrator problem.

   When I work on a file for a long time, for example creating brands, so the entire table is full of tests, ideas, etc..
   I noticed that after working on the document for hours, days, it gets to a point that the BUG appears...

   As shown in the photo, the yellow vector on the right is the original document. I cannot see on that vector and on all the others present the handles of the bezier curves, the anchor points, the corners widget... Many times (not in this case) the snap to the paths no longer works (which are already not very precise)... etc..

   If I then create a new document and copy and paste the vector from the document with the bug, the handles magically appear and everything works again. (Orange vector on the left).

   I repeat, it is not a version problem, it has been years, many years (maybe since CC2020 that I noticed this problem).

   Does this happen to others? How did you solve it?
   I hope Adobe solves it. (Ai has too many Bugs 😥 )

   I use the latest version of Illustrator cc 2025, on Windows 10.
   This problem has been going on for several, many versions back so it is not a version problem, but an Illustrator problem.

   When I work on a file for a long time, for example creating brands, so the entire table is full of tests, ideas, etc..
   I noticed that after working on the document for hours, days, it gets to a point that the BUG appears...

   As shown in the photo, the yellow vector on the right is the original document. I cannot see on that vector and… more

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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Happens when Cmd/Ctrl + H gets accidentally pressed, which is a hotkey for View > Show / Hide Edges command.

5. Constant random crashing of application (version 29.5.1) with no obvious operation as the cause (on MacOS 15.5)

   I am experiencing random crashes in any file with the latest version of Illustrator (29.5.1) on the latest version of MacOS (15.5). | have also been having similar (although not as often) crashes in InDesign (again, latest version 20.3.1). Meanwhile, I see stories that you are about to increase the subscription prices for access to generative Al tools, while the stability of your software--the basic usability is in question. Not acceptable.

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6. Adobe illustrator hangs up/not responding whenever the application is closed

   Whenever my adobe illustrator application is closed the hangs up for 5-10 seconds and enters "not responding" in windows before closing. This happens whether or not a file is open and has been replicated across user profiles in windows. Previous tickets with support for this issue are : ADB-39790766-X5M6, ADB-40236629-R6J6, and ADB-40751699-T0T2. I have uploaded logs from the adobe log collection tool under the following name: AdobeLogs20250711062022_057-win-GS.zxp and have a local copy as well if it is needed (unable to attach here).

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7. Verification takes too long

   I just went to open an Illustrator file and it decided it need to verify Illustrator. It just took 25 minutes for the verification progress bar to complete before it even began to open the program. This is way too long when you’re under a deadline or even just trying to run a business. What a waste of time. I’ve had the same issue with Photoshop and InDesign as well when CC or the computer (I don’t know which) decides it needs to verify the program. Extraordinarily frustrating and embarrassing when working with a client.
   How can the verification time be shortened please?

   I just went to open an Illustrator file and it decided it need to verify Illustrator. It just took 25 minutes for the verification progress bar to complete before it even began to open the program. This is way too long when you’re under a deadline or even just trying to run a business. What a waste of time. I’ve had the same issue with Photoshop and InDesign as well when CC or the computer (I don’t know which) decides it needs to verify the program. Extraordinarily frustrating and embarrassing when working with a client.
   How can the verification time… more

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8. ドキュメントのグループの抜きを設定したドキュメントをPDFで書き出したものがオーバープリントプレビューの表示と異なる

   macOS13.6.7/iMac27inch(Intel)
   Illustrator ver.28.6

   再現手順
   1. いくつかの図形を重ねて合成モードを乗算に設定したうえでグループ化しグループの抜きのチェックボックスを外す。
   2. ドキュメントのグループの抜きを設定する。
   3. PDF X4で保存する。
   4. そのPDFをAcrobatで開く。
   5. Illustrator上でのオーバープリントプレビューの表示と異なる。

   Actual result
   PDFを書き出した状態とIllustrator上での表示が異なる。

   Expected Result
   PDFの表示とIllustrator上での表示が同じになる。

   Illustrator上でのグループの構造の違いがIllustrator上のレンダリング結果とPDF書き出し結果で相違が生じています。1でのグループの抜きのチェックを外したグループではIllustrator上ではグループ内ので抜き処理を行わず合成モードの処理を行います。これがPDFを書き出した際にグループの抜きと解釈され、全てがノックアウトされた状態でPDFが作成されます。どちらが正しいかという事は難しいのですが、グループに設定されたノックアウトを拒否する設定をPDF書き出し時にも有効にするほうが表現の幅が拡がるように思います。

   EN
   Step to reproduce
   1. Overlap some shapes, set each objects the blending mode to Multiply, group them, and uncheck the KnockoutGroup checkbox in the Opacity panel.
   2. Set the Page Knockout Group.
   3. save the document as PDF X4 format.
   4. Open the PDF in Acrobat.
   5. The overprint preview in Illustrator is different between PDF.

   Actual result
   The display in Illustrator is different from the exported PDF.

   Expected Result
   The display of the PDF and the display on Illustrator will be the same.

   The difference in the group structure in Illustrator causes a difference between the rendering result
   Even if a page knockout group is set, Illustrator will not perform knockout processing for group that unchecked knockout groups and will process in blending mode. However, when outputting a PDF, all objects are written out in a knockout. It is difficult to say which is correct, but it seems to me that the range of expression would be expanded if the setting to deny knockouts for groups were also enabled for PDF export.

   macOS13.6.7/iMac27inch(Intel)
   Illustrator ver.28.6

   再現手順
   1. いくつかの図形を重ねて合成モードを乗算に設定したうえでグループ化しグループの抜きのチェックボックスを外す。
   2. ドキュメントのグループの抜きを設定する。
   3. PDF X4で保存する。
   4. そのPDFをAcrobatで開く。
   5. Illustrator上でのオーバープリントプレビューの表示と異なる。

   Actual result
   PDFを書き出した状態とIllustrator上での表示が異なる。

   Expected Result
   PDFの表示とIllustrator上での表示が同じになる。

   Illustrator上でのグループの構造の違いがIllustrator上のレンダリング結果とPDF書き出し結果で相違が生じています。1でのグループの抜きのチェックを外したグループではIllustrator上ではグループ内ので抜き処理を行わず合成モードの処理を行います。これがPDFを書き出した際にグループの抜きと解釈され、全てがノックアウトされた状態でPDFが作成されます。どちらが正しいかという事は難しいのですが、グループに設定されたノックアウトを拒否する設定をPDF書き出し時にも有効にするほうが表現の幅が拡がるように思います。

   EN
   Step to reproduce
   1. Overlap some shapes, set each objects the blending mode to Multiply, group them, and uncheck the KnockoutGroup checkbox in the Opacity panel.
   2. Set the Page Knockout Group.
   3. save the document as PDF X4 format.
   4. Open the PDF in Acrobat.
   5. The overprint preview in Illustrator is different between PDF.

   Actual result
   The display in Illustrator is different from the exported PDF.

   Expected Result
   The display of the PDF and the… more

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9. Why does the area have a negative value

   Why does the area have a negative value？

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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix has been introduced into the new Prerelease Build 29.5.115. As soon as it gets verified, it’s going to be pushed ing GA release.

10. Cyrilic character disappears when loaded from variable library

    When I load a csv variable library that contains the cyrilic character ç in it, this character disappears when I merge it with the template. Using Adobe Illustrator v29.6.1 on a Mac Sequoia 15.5

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11. macがスリープしない

    Illustrator2025へのバージョンアップ以降、Illustratorがバックグラウンドで起動している状態でmacがスリープしなくなりました。
    【対象デバイス：iMac2019(macos14 Sonoma),iMac2017(macos13 Ventura)】
    同じ職場で使用している複数台が同じ現象。
    スリープにならない状態からIllustratorアプリのみ終了したところ、通常通り指定の時間でスリープに入りました。
    これまで、スリープにならない場合の対策（再起動、ソフトウェアアップデート、NVRAMやPRAMのリセットなど）をしてきましたが解決には至りませんでした。
    一方で、M1iMac2021はアプリ起動中でもスリープになります。

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12. Impossible de redimensionner un objet sur Illustrator

    Bonjour, 
     
    Depuis la mise à jour Illustrator 2025, je n'arrive plus à redimensionner un objet ou une image. 
    Le curseur ne s'affiche pas dans le coin comme habituellement sur les autres versions d'illustrator.
    Pouvez-vous m'aider ? 
     

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13. 29.4 is hanging/freezing in dialogs

    I have found myself unable to work in 29.4. Program hangs/freezes all the time after entering some kind of dialog (save, settings, color mode, etc). I reset the settings to default, didn't help.

    Reverted back to 29.3.1, no problems

    2 votes

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14. SECURITY: CEPHtmlEngine keeps macOS awake

    CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

    See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

    This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

    nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
    2025-04-29 17:49:04 -0400
    Assertion status system-wide:
    BackgroundTask 0
    ApplePushServiceTask 0
    UserIsActive 1
    PreventUserIdleDisplaySleep 1
    PreventSystemSleep 0
    ExternalMedia 0
    PreventUserIdleSystemSleep 1
    NetworkClientActive 0
    Listed by owning process:
    pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd - Prevent sleep while display is on"
    
    pid 54064(CEPHtmlEngine): [0x000166200005a544] 170:43:06 NoDisplaySleepAssertion named: "Video Wake Lock"
    
    pid 962(WindowServer): [0x00071c6200099e21] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle serviceID:10005e0bf service:AppleHIDKeyboardEventDriverV2 product:Apple Internal Keyboard / Trackpad eventType:3"
    
    Timeout will fire in 120 secs Action=TimeoutActionRelease
    No kernel assertions.

    CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

    See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

    This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

    nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
    2025-04-29 17:49:04 -0400
    Assertion status system-wide:
    BackgroundTask 0
    ApplePushServiceTask 0
    UserIsActive 1
    PreventUserIdleDisplaySleep 1
    PreventSystemSleep 0
    ExternalMedia 0
    PreventUserIdleSystemSleep 1
    NetworkClientActive 0
    Listed by owning process:
    pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd -… more

    3 votes

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15. Clearly inform about specific words "violating" community standards when generating art

    I think when 'one or more words' violate the guidelines, Illustrator should clearly inform us what words these are exactly.
    I guess this can be used for a bad cause, like to gather the database of restricted words... but I don’t understand why normal users should suffer because of this.

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    4 votes

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16. Perspective grid vertical axis has incorrect foreshortening

    The vertical axis of the perspective grid has an incorrect scale/foreshortening factor. For example, if you show a cube, it appears too tall.

    2 votes

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17. Manque de générer les vecteurs dans le menu objet

    Je trouve pas la fonctionnalité "générer les vecteurs"

    1 vote

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18. Shortcut for Split Into Grid

    I previously had a custom shortcut assigned to the “Split Into Grid” command, and it was incredibly useful. However, it seems that this shortcut no longer works and the command has been removed from the Illustrator keyboard shortcuts menu, preventing me from reassigning it.

    I truly hope this feature can be reinstated, as it significantly streamlines the workflow and enhances productivity.

    Thank you!

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    1 vote

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19. Path offset with decimals

    There are decimals in the path offset, resulting in significant errors

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    1 vote

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20. After updating Illustrator 2023 to v27.9.2, the name gets changed to Illustrator 2024

    After updating, the name should remain the original, Illustrator 2023.

    using: macOS 12.7.4
    language: Japanese

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    31 votes

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    Completed (Comments Open)  ·  PCM Megumi responded

    Verified this bug was fixed with 27.9.3 92 build.