Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
701 results found
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animated zoom malfunctions after placing images in illustrator
When I place files from photoshop into illustrator, the animated zoom malfunctions. It's still turned on in the preferences, but it just doesn't work. This has been a problem for several months. It doesn't have to be a .psd file, it seems to be any format (admittedly, I haven't tried every possibility). Running os 11.6 & & Illustrator 26.0–however, this started showing up in previous versions.
Yet another of hundreds of bugs that now plague this once great program. I'm tired of constantly using workarounds (that impede and drastically slow my workflow) to utilize illustrator. Not like it'll ever get…
2 votes -
Illustrator Arabic text issue
Mac Os Big sur Version 11.6
Illustrator 26.0.2
Steps done - Opened existing files in 2022 version and the text was showing different as it shows in 2021 version. this issue with all the Ai files.
To show the issue, a screenshot is added below.
7 votesI am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Refreshing screen problem
With nested shapes, it happens screen refreshing problems in Illustrator 2022. It doesn´t happen in Illustrator 2021
1 vote -
Livepaint groups mis-aligned when zoomed in full
When zooming in (starts becoming noticeable around 4800%) the fills in a livepaint group do not align with the vectors they are made from. I've experienced this on multiple systems, both PC and Mac.
Current OS: Intel i7-9700 @ 3 GHz, 16G RAM. NVIDIA GeForce GT 1030 graphics card.
Version of AI: Adobe Illustrator CC 2022 (26.0.1)
2 votes -
Live preview of gradient tool is prohibitively slow, esp when gradient is anywhere near an existing Effect.
Live preview of gradient tool is prohibitively slow, esp when gradient is anywhere near an existing Effect.
0 votes -
Inputing data in chart causes crash
Please fix this god-awful program. Just simply changing the data in the chart tool often causes the program to crash. I have to repair and reboot at least once a week just to fix problems with Illustrator. I don't care about new features ... please, please fix bugs that cause crashes that have existed for decades in the program!
1 vote -
Illustrator 25.4.1 Generating constant 105MB log files into com.adobe.dunamis folder and filling up hard drive
When I am working in Illustrator, my fan starts to run and Illustrator generates multiple log files per minute in the com.adobe.dunamis folder. Each log file is roughly 105MB and before I was able to pinpoint what was going on, it filled my hard drive with 750GB of log files. If I close Illustrator and reopen it, it stops for awhile but I haven't been able to pinpoint what triggers the start of the log file generation – it isn't consistently doing it, but it does occur multiple times per day.
11 votes -
Closing and saving files is very laggy
Closing an .ai File without changes takes up to seven seconds, freezing the whole app in the process. This is terrible!
My example file contains 3 layers and about 15 simple objects. It shouldn't be any problem to at least maintain operability during the closing. Very annoying.
Win10x64 / Threadripper 1950x / 64GB RAM / GTX Titan Black / dual monitors / 1 USB Monitor / All SSD drives.
1 vote -
very slow when exporting multiple PDFs. If I export page by page it works fine but when you switch to multiple PDFs at the same time the tim
very slow when exporting multiple PDFs. If I export page by page it works fine but when you switch to multiple PDFs at the same time the times become really long.
1 vote -
crashes opening .ai files
AI worked fine on Saturday (25 Sep), today the same files crash the program. Update over the weekend? Can AI stop pushing updates that turn the program into a brick? In Alaska, we don't have unlimited bandwidth, we have to pay everytime I am forced to uninstall and redownload/re-install adobe programs for BAD updates. Why do we pay you to be in a constant beta?
1 vote -
Masking/clipping a sprayed Symbol Set drops performance
Was working with spraying symbols to create a pattern, and then masking it. Symbol spraying etc, work great, until you mask them (transparency mask or clipping mask) after which any editing of symbols grinds to a halt.
Even after unmasking, the symbols still cannot be quickly edited.
1 vote -
AI 25.4.1 GPU performance still very slow, cannot easily editing previous version files
Since AI 25.2 I've had problems editing files. With GPU features enabled, all UI functions, selecting, deselecting, all mouse dragging functions, menu selections are all extremely slow to respond, I'm talking several seconds between responses to clicks and movement. Turning off "Real Time Editing" helps somewhat, delays are shortened, but still very difficult to work with. Disabling Animated-zoom has no effect. Disabling GPU entirely, improves selection and dragging, but there is still a delay of several seconds after releasing the mouse button. This behavior seems restricted to editing files prior to v25.2, but not all. Preforming a "SaveAs" over the…
3 votes -
AiRobin using 16-24% CPU constantly
Every time Illustrator is opened (and sometimes after it is closed) AIRobin uses cpu constantly even when no files are opened.
- OS: Windows 10 Pro ver:2004 build:19041.1165
- Illustrator Beta 26.0.667
- steps to reproduce are above
- my expected result is for it to only use CPU when a task is needed
- this description should be more than adequate.
3 votesHi ,
Please download latest PreRelease Build of 26.0 from PreRelease section of CCD and see if you are still facing the issue .
If not a Prerelease member Please visit adobe.ly/1o2SDsg to join our pre-release program and get the Prerelease build of version 26.0 from CCD “Prerelease” tab in Categories section.
Regards
Ankit Goyal
Illustrator Team -
Multi-Selection Lag on M1 MacBook Pro
When selecting multiple objects or points, Illustrator will lag consistently throughout the process and the objects will "stick" to your cursor. So the previously selected objects end up being moved while trying to select more objects.
Illustrator Version: 25.4.1
Model Name: MacBook Pro
Model Identifier: MacBookPro17,1
Chip: Apple M1
Total Number of Cores: 8 (4 performance and 4 efficiency)
Memory: 16 GB
System Firmware Version: 6723.140.2
OS Loader Version: 6723.140.23 votes -
Stylus is slow using touch workspace
Using a stylus on normal workspace is more responsive than using brush or pencil tool on touch workspace which is about a second lap to show what we drew
1 vote -
2 votes
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Bug in the preview of the gradients in the latest version of the illustrator.
In the latest version of Illustrator 25.4.1 the gradient preview appears broken. The same file opened in the lower 2019 version of Illustrator does not have this problem.
6 votes -
SLOW PERFORMANCE - MACBOOK M1
I have a brand new MacBook M1 running Big Sur. 11.2.3
The performance with vector objects is terrible!
Even with turning off layers, moving basic objects (2x text boxes, 2x lines and a 2x rectangles) its almost crashing Illustrator.I try to arrow and there's a 6 second delay.
I try to undo, there's a 10 second delay.This is terrible. Seriously what have you guys done to the Adobe suite?
I've just replace a 2017 MacBook Pro with this system, because you claimed my old laptop isn't up to ""modern programs" - clearly this is a adobe problem.Illustrator:…
4 votes -
Program Unresponsive, gets confused & Forgets what is active, Illustrator Beta 25.5.360. Apple M1
Program will have items highlighted either in Artboard or normal view modes. Deleting stops working. Pointer moves. Re-Highlight stuff, and it will delete or accept type. It's like the program forgets what is active various things.
1 vote -
Program beta response to clicking/deleting... lagging
Simple clicking to deactivate a tool, or deleting objects now have a distinct delay. Something has changed in the Illustrator Beta this week that looses track of what is highlighted.
1 vote
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