387 results found

1. disparition des repères lors de leurs déplacement

   Apres avoir activé l'option "dessin et travail en temps réel", lorsque l'on déplace un repère celui-ci devient invisible

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2. Whenever I enter Outline mode(Ctrl+Y), Illustrator turn into 'view using CPU mode

   I can reproduce this bug on my rig. Whenever I enter outline mode(Ctrl+Y), illustrator, initially using GPU to render the artwork, turn into using CPU. And it stay there even I exit the outline mode.

   • The only thing to fix it is close the file and open it again. It's getting annoying pretty quickly(part of it because 'View using CPU' performance is abysmal and sluggish. My CPU has 6 cores 12 thread, not top of the line, but not cheap model either.

   -I also found that it's not only about the outline mode that cause this, but other reason as well, I just can't reproduce it reliably.

   • It's not about the files, because I test it with several files and it happened to every one of them.

   Would be great if you guys can fix it. Thanks!

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   Illustrator 25.1 (actually, it's happened since 25.0)
   Windows 10 20H2
   NVIDIA GTX 1060 (Driver ver 460.89)

   I can reproduce this bug on my rig. Whenever I enter outline mode(Ctrl+Y), illustrator, initially using GPU to render the artwork, turn into using CPU. And it stay there even I exit the outline mode.

   • The only thing to fix it is close the file and open it again. It's getting annoying pretty quickly(part of it because 'View using CPU' performance is abysmal and sluggish. My CPU has 6 cores 12 thread, not top of the line, but not cheap model either.

   -I also found that it's not only about the outline mode that cause this, but other reason as… more

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3. Illustrator 25 very low with ICC profiles other than appleRGB and sRGB

   Hi,
   Illustrator 25 and Indesign 16 are very very slow with other ICC profiles than AppleRGB and sRGB. For example, if you switch to a profile you created yourself with Eizo colour navigator, Illustrator becomes so slow that you can no longer use it reasonably. Switching to sRGB or AppleRGB is not an option because of the lack of colour binding.
   The problem also existed in Lightroom 10.1. and was fixed by the Lightroom developers in 10.2. Maybe the Illustrator teams should get together with the Lightroom teams to fix the problem.
   Here is a video showing the problem:
   https://youtu.be/S4SKBE7Zn8c

   Mac OS 10.15.7
   Mac Pro 2014
   64gig Ram
   2 Graphic adpater Firepro700
   4 Displays (Eizo 27", 2560x1440px hardware calibrated; Eizo 31" 4K, hardware calibrated, Eizo24" hardware calibrated, Eizo 24")

   Hi,
   Illustrator 25 and Indesign 16 are very very slow with other ICC profiles than AppleRGB and sRGB. For example, if you switch to a profile you created yourself with Eizo colour navigator, Illustrator becomes so slow that you can no longer use it reasonably. Switching to sRGB or AppleRGB is not an option because of the lack of colour binding.
   The problem also existed in Lightroom 10.1. and was fixed by the Lightroom developers in 10.2. Maybe the Illustrator teams should get together with the Lightroom teams to fix the problem.
   Here is a video showing the problem:
   https://youtu.be/S4SKBE7Zn8c

   … more

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4. GPU-Support fällt reproduzierbar aus

   Die GPU-Unterstützung funktioniert zunächst bei neu angelegten Dateien wie erwartet. Sobald ich das Lineal einblende oder eine Zeichenfläche verändere oder hinzufüge, fällt die GPU-Unterstützung aus und das Programm wird extrem 'laggy'. Man kann das GPU-Rendering nicht wieder aktivieren, bis man Ai neu startet. Bestehende Ai-Dateien, die eingeblendete Lineale haben oder Hilfslinien enthalten, funktionieren ebenfalls nur mit CPU-Rendering. Entfernt man hier alle Hilfslinien und blendet die Lineale aus, speichert die Datei, beendet Ai und öffnet die Datei anschließend wieder, bringt das die GPU-Unterstützung zurück. Bis man aben wieder an Lineale oder die Zeichenflächen geht – kurzes weißes Flackern, GPU-Unterstützung ist weg. Es gibt weitere Trigger zum Ausfall der GPU-Unterstützung, die o.g. konnte ich aber zuverlässig reproduzieren.

   Neuinstallation, Preferences/Einstellungen von Ai löschen, reboot etc. bringt keine Änderung dieses Verhaltens.

   System: iMac 2019 i9, 64GB, Vega48, MacOs 11.1 und Ai 25.1 auf neuster Version

   Die GPU-Unterstützung funktioniert zunächst bei neu angelegten Dateien wie erwartet. Sobald ich das Lineal einblende oder eine Zeichenfläche verändere oder hinzufüge, fällt die GPU-Unterstützung aus und das Programm wird extrem 'laggy'. Man kann das GPU-Rendering nicht wieder aktivieren, bis man Ai neu startet. Bestehende Ai-Dateien, die eingeblendete Lineale haben oder Hilfslinien enthalten, funktionieren ebenfalls nur mit CPU-Rendering. Entfernt man hier alle Hilfslinien und blendet die Lineale aus, speichert die Datei, beendet Ai und öffnet die Datei anschließend wieder, bringt das die GPU-Unterstützung zurück. Bis man aben wieder an Lineale oder die Zeichenflächen geht – kurzes weißes Flackern, GPU-Unterstützung ist weg.… more

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5. Video driver error

   I have 2 video drivers on my computer, the base version and the fully upgraded one. Each time I open Illustrator, it warns me that my driver is outdated yet both drivers register as connected.

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6. GPU Preview Disabled when Importing CMYK/RGB Vectors through CC Libraries

   In the latest version of Illustrator (25.2.1) If you try place a linked vector file through Libraries into a document that is in a different format eg. CMYK into an RGB document or RGB into a CMYK Document and it is a vector, GPU acceleration is disabled. This does not occur in Illustrator 24.

   I've tested this by opening a CMYK Document, placing a linked CMYK file and everything works as expected. If you place a linked RGB vector it will cause the GPU to stop working. The opposite works the same way, placed a linked CMYK file into an RGB document and the GPU stops working. The only work around is to "Place a copy" of the libraries image.

   In the latest version of Illustrator (25.2.1) If you try place a linked vector file through Libraries into a document that is in a different format eg. CMYK into an RGB document or RGB into a CMYK Document and it is a vector, GPU acceleration is disabled. This does not occur in Illustrator 24.

   I've tested this by opening a CMYK Document, placing a linked CMYK file and everything works as expected. If you place a linked RGB vector it will cause the GPU to stop working. The opposite works the same way, placed a linked CMYK file into an… more

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7. Problème de couleurs des images bitmap !

   Problème d'affichage de couleurs des images en bitmap depuis la dernière mise à jour (illustrator 25.2.1).
   Pareil pour Photoshop qui affiche encore des couleurs différentes.
   Matériel utilisé : iMac

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8. Illustrator won't preview changes in the transparency mask until I move the art.

   I just set up a new computer this morning and this is a new problem I have not dealt with before. Any edit I make to the transparency mask in an artwork does not preview until I move the artwork. Moving the view, zooming in and out etc doesn't udpate the preview, only moving the artwork. I tried turning off my GPU performance to see if that was causing some issue but it didn't change anything.

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9. White flickering screen: Illustrator 2019 gltches out video card in Macs with AMD Radeon R9 M390 2 GB graphics card...

   it's an Apple & Adobe conflict with each other regarding the AMD graphic card driver(s) + Mojave OS 10.14. Rolling back to Illustrator 2018 doesn't fix it. I first thought it was a physical hardware problem (dying graphics card) until we experienced the problem on multiple Macs in the same way.

   This issue didn't exist prior to updating to Mojave, however, I think Mojave and Adobe were fine together until updating to Adobe CC's 2019 products which had the initial conflict and, in turn, created the same conflict for the prior Adobe CC versions + Mojave.

   I 100% believe there is a problem with the 2019 suite on Macs running MacOS 10.14 Mojave AND this particular graphics card: AMD Radeon R9 M390 2 GB. I think the drivers for this particular model of graphic card were not updated or accounted for by Adobe when updating their products to the 2019 suite. The problem did not exist when we updated to Mojave and were running the 2018 suite. Everything ran just fine, including having the GPU performance turned on. I would even say that possibly the initial 2019 23.0 version of Illustrator was fine, but one of the incremental updates messed it up. I think I was running 23.0 with no problems as well, but I can't be totally sure. Now, the 2018 version experiences the same issue.

   So -- I believe something in an Adobe 2019 update messed its functionality with Macs that have the AMD Radeon R9 M390 graphics card, in turn, passing the problem on to previous versions of Illustrator and possibly InDesign.

   The quick fix (it seems for now) is to turn off GPU Performance. This makes using Illustrator very draggy and slow, but the screen flicker has stopped. This needs to be addressed by Adobe and fixed.

   More details and discussion on this video card glitch can be found here:
   https://forums.adobe.com/message/11159643

   it's an Apple & Adobe conflict with each other regarding the AMD graphic card driver(s) + Mojave OS 10.14. Rolling back to Illustrator 2018 doesn't fix it. I first thought it was a physical hardware problem (dying graphics card) until we experienced the problem on multiple Macs in the same way.

   This issue didn't exist prior to updating to Mojave, however, I think Mojave and Adobe were fine together until updating to Adobe CC's 2019 products which had the initial conflict and, in turn, created the same conflict for the prior Adobe CC versions + Mojave.

   I 100% believe there… more

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   69 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Based on feedback, this issue is fixed by upgrading to MacOS Catalina . We are closing this .Let us know if you are still observing this on MacOS Catalina and we will reopen this thread.

   Regards
   Ankit Goyal
   Illustrator Team

10. Artwork becomes blueish when zoomed in 400%

    When I'm 300% zoom it looks normal and works as it supposed to but when I go to 400% or more I get this weird blue that covers my image

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11. Pathview/Edges Problems

    iMac (Retina 5K, 27-inch, 2017)
    3,8 GHz Quad-Core Intel Core i5
    32 GB 2400 MHz DDR4
    Radeon Pro 580 8 GB
    macOS Catalina (10.15.6)
    Adobe Illustrator (25.2)

    Path are not completly visible.
    Edges are not shown as they are.

    Without GPU the Edges and Path look normal. But its to slow to work with.

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12. 「不透明マスク」の「マスク編集の結果」がインタラクティブ表示されなくなった

    ver25.1アップデート後

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13. New Illustrator 2020 laggy and slow on the simplest of tasks

    Illustrator 2020 is really laggy and slow, only when completing simple tasks like colour picking, moving art-boards, selecting different objects, or even just wanting to zoom in or out.

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    Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    General slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
    We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
    Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.

    This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713

14. Real time function disappears

    realtime feature disappears when rulers are enabled in Illustrator 25.1 (Mac OS X Mojave 10.14.6)

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15. có thể giúp lỗi này đc không tôi hkoong hiểu sao nó có thể bị lỗi này

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16. Overheating?

    MacBook Pro (Retina, 15-inch, Mid 2014) 2.2 GHz Quad-Core Intel Core i7 Intel Iris Pro 1536 MB

    Fan goes into overdrive each time I open any of the newly updated Adobe Aps (example Illustrator 25.0.1) Going back to previous versions fixes the issue.

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17. "Hairline," faint border around PNG exports

    Whenever I export anything as a PNG in Illustrator with a transparent background, the PNG result shows up with a strange faint border around it. I've tried a multitude of "solutions" and nothing has worked, leading me to believe that this is a bug.

    I'm working on a macOS Catalina 10.15.4, and on the most recent version of illustrator (24.1). My processor is 1.6 GHz Dual-Core Intel Core i5, and graphics—Intel UHD Graphics 617 1536 MB.

    (The image I have provided is the exported PNG image of that shape, and I've overlapped it ontop of the pre-export to show the "hairline," faint border around my PNG exports.)

    Whenever I export anything as a PNG in Illustrator with a transparent background, the PNG result shows up with a strange faint border around it. I've tried a multitude of "solutions" and nothing has worked, leading me to believe that this is a bug.

    I'm working on a macOS Catalina 10.15.4, and on the most recent version of illustrator (24.1). My processor is 1.6 GHz Dual-Core Intel Core i5, and graphics—Intel UHD Graphics 617 1536 MB.

    (The image I have provided is the exported PNG image of that shape, and I've overlapped it ontop of the pre-export to show the… more

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is a GPU bug. If you toggle the rendering mode with View > View using CPU — no border will get rendered, the PNG actually does not have it. The problem is known though.

18. Artefacts while dragging anchor

    After having drawing a polyline and drag one of the corners to a new position there appears black artefact shapes.

    Windows 10
    Illustrator 25.0.1

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19. Graphics Errors in Big Sur

    I have a brand new Mac Mini 2020, just released. I have been having weird glitches with graphics rendering, and I found this post
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40978006-macos-big-sur-rendering-bug

    Looks like it has been closed for commenting, and blame on Beta. However, I still have the issue. I am on Big Sur 11.0.1 on a brand new machine running AI 2021

    I took advice and disable GPU Performance, and it seems to be working now.

    Just a heads up

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20. GPU Performance is deeply broken - UI overlay refresh issue

    Within about 20-30 min of starting illustrator with GPU Performance enabled, everything goes haywire.

    It seems to be an issue with UI overlays such as art board bounding boxes and shape paths/points. As you pan about or adjust a shape, it seems that old overlays are not disposed and new overlays are just drawn on top resulting in layers and layers of overlays. The overlays are cleared if you zoom but when you start to pan or manipulate shapes again, the overlays continue to populate on screen.

    Images attached should illustrate the issue better then I can describe it. What you are seeing is a single shape selected and the resulting craziness when you pan or manipulate that shape.

    The only fix is to disable GPU performance or restart the software.

    I'm using a Nvidia RTX 2080 and also have the Intel built in graphics for my 9900k enabled.

    I'm at a loss. Illustrator just isn't a professional tool I can rely on anymore. Performance without GPU enabled is unacceptable (1-2 second delays upon zoom or shape manipulation) but the program is just plain broken when I enable GPU performance. Working actively to make Sketch my illustration tool even though I've been PC based for the last 4 years.

    I know the devs are working hard but management needs to put more resources behind fixing illustrator.

    PS uservoice crazy buggy when using firefox. Couldn't post so had to switch to chromium based Edge.

    Within about 20-30 min of starting illustrator with GPU Performance enabled, everything goes haywire.

    It seems to be an issue with UI overlays such as art board bounding boxes and shape paths/points. As you pan about or adjust a shape, it seems that old overlays are not disposed and new overlays are just drawn on top resulting in layers and layers of overlays. The overlays are cleared if you zoom but when you start to pan or manipulate shapes again, the overlays continue to populate on screen.

    Images attached should illustrate the issue better then I can describe it. What… more

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