Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
307 results found
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Alt+Drag Duplicate is not working correctly
When you use ALT and Drag to duplicate Objects, the duplicating is canceled if you release the ALT-key before you release the Mouse Button.
Also, if you release the Alt, but don't move the mouse, the original one will be still visible, but it will disappear after you release the mouse button (or move the mouse). So, the Illustrator leads you to assume that the Object will be duplicated, but it actually wont. See the attached GIF.
In every other App that has the same functionality that I have used the duplicating will continue even if I release the Alt…
1 vote -
Smaller circle is roughen, not smooth. This is really annoying since im workign on a logo for a client and ith as to be precise.
This is really annoying. that wasnt the case last week... I updated to the latest version today.
1 vote -
Active GPU renders incorrect
Though marked compatible, the AMD Radeon Vega II does not render Illustrator art work correctly. In this case a Compound Path (see what happens to the top of the letters B DIR), without GPU and with GPU.
I am on MacOS Monery 12.6 / Ai 27.2
1 vote -
CPU and GPU preview aren't working correctly
This is the difference I have while viewing through CPU or GPU. The correct en smooth view is CPU and the other GPU. I never had this problem before with illustrator until a month ago but then again only with DXF files. Now it also jumped into my regular files.. I can't visualy snap lines to each other because they appear to be off but when viewing with CPU they aren't. How can this problem still be there, I saw messages appearing from 2018 with the same reports... Also attached my mac's specs.
Please let me know how to solve…1 vote -
GPU preview crashes after a few minutes
After a few minutes with an open file the screen flashes white and GPU preview support goes away. The GPU preview is greyed out. Interestingly I don't need to restart Illustrator, I just need to shut the file down an re-open it then GPU preview is back. The files affected have embedded images within them. I have an Nvidia 3080ti graphics card with an AMD 5950x running latest versions of illustrator (happens with the beta too though it did seem to last longer before the white flash) all drivers and os up to date.. Nothing to do with outline mode…
1 vote -
Grey rendering/latency issues MAC Ventura
since updating my MAC to Ventura I have been experiencing what seems to be graphics issues on Illustrator.
I am able to move the cursor over these grey areas which begins to erase them, however the next time I move positions more grey areas appear.
1 vote -
Sharp corners of a convex curve get displayed wrong
I've noticed on this newer version of Illustrator that some corners are showing an odd line overlap. Noticeable when zoomed in. I've attached pictures.
It is also applying this to shapes made in older versions.
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Shape.ai 322 KB -
Screenshot 2022-08-18 at 13.17.36.png 329 KB -
Screenshot 2022-08-18 at 13.17.49.png 215 KB -
Screen Shot 2022-06-23 at 12.40.01 AM.png 140 KB -
GPU_anchor_point_glitch.mp4 2538 KB -
CPU_mode.png 128 KB -
GPU_mode.png 134 KB -
スクリーンショット 2022-02-28 14.12.21.png 45 KB -
スクリーンショット 2022-02-28 14.01.07.png 84 KB -
スクリーンショット 2022-02-28 13.57.23.png 25 KB -
Screen Shot 2021-11-03 at 3.40.25 PM.png 40 KB -
CPU View.png 493 KB -
Illustrator rendering bug.mp4 15315 KB -
Screen Shot 2021-06-23 at 7.54.36 PM.png 59 KB -
Screen Shot 2021-06-23 at 7.54.26 PM.png 92 KB -
Screen Shot 2021-06-23 at 7.45.07 PM.png 55 KB -
Screen Shot 2021-06-23 at 7.44.58 PM.png 65 KB -
Screen Shot 2021-06-23 at 7.44.41 PM.png 67 KB -
Screen Shot 2021-06-23 at 7.44.28 PM.png 87 KB -
Screen Shot 2021-06-23 at 7.44.11 PM.png 76 KB -
Screenshot 2021-06-19 at 16.21.43.png 352 KB -
Screenshot 2021-06-19 at 16.21.15.png 440 KB -
Screenshot 2021-06-19 at 16.21.24.png 200 KB -
Screen Recording 2021-06-19 at 16.08.59.mov 1054 KB -
Screen Shot 2021-06-09 at 8.25.00 PM.png 274 KB -
Screen Shot 2021-05-12 at 2.18.09 PM.png 158 KB -
gpu-curve-render-bug.mp4 3133 KB -
gpu-curve-render-bug.ai 208 KB -
03 CPU outline.png 276 KB -
02 GPU preview.png 320 KB -
05 AI2020 GPU and CPU.png 75 KB -
04 CPU preview.png 287 KB -
01 GPU outline.png 300 KB -
Screenshot 2021-04-15 at 17.54.05.png 111 KB -
Untitled-5.ai 349 KB -
Screenshot 2021-04-15 at 17.38.17.png 344 KB -
Screen Shot 2021-02-05 at 2.32.40 PM.png 103 KB
54 votes -
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Effekt Transformieren
Ich erstelle gerade Seamless Pattern. Eigentlich sollte der Effekt eine Kachelung ohne Fugen erstellen. Tut er aber nicht. Es entsteht jedes mal eine Fuge zwischen den einzelnen Kacheln. Und diese Fuge sollte nicht da sein
1 vote -
Object with gradient glitches when applied opacity - multiply
RGB mode preview glitches on object's multiply blend mode.
Illustrator v26.5
1 vote -
Greyed out when view by GPU (Apple Silicon)
On Mac with Apple Silicon, images greyed out when choosing View by GPU and the colours are not accurate, and only display correctly when viewed by CPU.
2 votes -
Document grid with dots fails to render clean pixels. GPU/CPU rendering differs.
The dotted document grid renders differently between CPU and GPU modes. None of the alternatives renders perfect pixels in the selected grid color.
CPU renders vertically lighter smeared dots.
GPU renders horizontally smeared dots.See attached screenshots.
This may relate to another bug report i've posted:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44269260-bug-view-grid-dots-1px-freezes-illustrator2 votes -
pattern swatches using raster artwork creating glitch
I am using a mac studio, M1 Max chip, Ventura 13.1, and Illustrator 27.1.1. Issue occurs when using GPU view.
I use pattern swatches extensively in my work to create a digital foil effect. My pattern swatches are made from raster images placed into Illustrator. I have been using this for years with no problem and am only experiencing this problem since upgrading my computer and my software.
When I move artwork that uses the pattern swatches, splotches of my pattern appear in my document, sometimes even on my artboard covering my artwork.
This directly interferes with my workflow.
1 vote -
View Using GPU Gets Greyed Out Permanently with Outline Mode
Hello, with fresh preferences, 'View using GPU' and scrubby zoom are enabled in Illustrator. if I turn on Outline Mode, Illustrator loses connection with my GPU. The 'View using GPU' option becomes greyed out and never restores. In order to get it back I have to delete my preferences. Here is my system info:
Illustrator 25.1
OS: Windows 10
GPU: 2 x NVIDIA Titan Black
RAM: 64 GB Memory
GPU Driver: Driver 460.89
Display: ASUS PQ321Q 4K81 votes -
Artwork out of place in preview mode, but in outline mode is where it should be.
Title describes whole problem. Need this fixed ASAP please.
1 vote -
Coordinates not showing in Overprint Preview
On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.
Steps to Reproduce
1. Create blank file, have GPU Performance turned off
2. Drag to create a new square object
3. Turn GPU Performance on and change to Outline View
4. Drag to create a new square object (Coordinates now show in Outline View)
5. Change to Overprint Preview
6. Drag to create a new…2 votes -
Illustrator keeps rendering 3d objects when trying to edit them, at every step
Illustrator keeps rendering 3d objects when trying to edit them, at every step
Using 26.4 version of AI on windows 11
checked with the Adobe Expert on remote session
happening with all files including a new file as well1 vote -
Black Boxes appear and Unable to zoom past 1600% when GPU performance is turned off in Illustrator 25.3.1
Well, I updated illustrator today and have major viewing issues.
Black Boxes appear when selecting outlined text with the direct selection tool, when moving a shape, and in the upper left corner when viewing artboard. Everything disappears when zooming in more than 2400% in Preview mode and has a pixelated outline.
MacOS Catalina version 10.15.6
Adobe Illustrator v25.3.1
31 votesI am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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images with opacity masks not appearing in GPU preview with Trim View on
Some images with opacity masks not appearing in GPU preview with Trim View on. They appear all the time in CPU preview, but disappear again when switch back to GPU preview. See screen shots: first is GPU preview in Trim View., second is GPU preview normal.
1 vote -
Illustrator crash and spikes GPU (3080ti) requesting more VRAM than usual error code 6 with pid=263
Hello,
Details of your operating system: Windows 11 Pro Version 10.0.22000
The version of Adobe Illustrator (desktop) : 26.5
I work with high-amount data content and AI keeps crashing randomly, on a stable high end station with 12900k, 32GB of RAM and a 3080ti.To reproduce the issue:
I work with these rather heavier files up to a point
the whole PC stalls and freezes, (inclusively desktop and any app), mouse can't be moved, no input can be taken.
After a few seconds or 1+ minute, i hear the sound stuttering (if i was playing music during the crash)
then…2 votes -
Transparent items appearing as opaque
Shape ontop is 10% opacity but appearing as 100%, but off the artboard is back to 10%
1 vote
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