Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
376 results found
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25.3.1 disable GPU visualization
In this update, GPU visualization disable. I had to reinstal a preview version to solve this issue.
2 votes -
GPU & Clipping Masks
Since the v25.2 update, AI is having trouble showing backgrounds with clipping paths and displays as all white. When I turn off GPU acceleration, the graphic returns.
Also, when I PDF the file or open in the previous version, 25.1 or 24.3, everything displays properly.
Running macOS 10.14.6 on a late 2014 Retina iMac.
2 votes -
Probleme bei GPU-Ansicht
- Illustrator 25.2.1 / macOS mojave 10.14.6
2.
Ansichtsprobleme, wenn alle Punkte in der sichtbaren Zeichenfläche angewählt werden (Direktauswahl-Werzeug)3.
Erwartet: Ansicht mit allen ausgewählten Anker-Punkten4.
Ergebnisse:
- Ansicht entweder nur komplett schwarz
- oder bunt übereinander liegende LinienScreenshots anbei:
- Ansicht entweder nur komplett schwarz
- oder bunt übereinander
Plus Pfadansicht, wie das Objekt normal aussieht-
Bildschirmfoto 2021-04-22 um 14.44.17.png 666 KB -
Bildschirmfoto 2021-04-22 um 14.44.01.png 4469 KB -
Bildschirmfoto 2021-04-27 um 09.06.29.png 315 KB -
Bildschirmfoto 2021-04-22 um 14.44.17.png 666 KB -
Bildschirmfoto 2021-04-22 um 14.44.01.png 4469 KB -
Bildschirmfoto 2021-04-27 um 09.06.29.png 315 KB -
Bildschirmfoto 2021-04-22 um 14.44.17.png 666 KB -
Bildschirmfoto 2021-04-22 um 14.44.01.png 4469 KB -
Bildschirmfoto 2021-04-27 um 09.06.29.png 315 KB
2 votes -
Weird neon pink image of straight horizontal lines while creating new symbol
As I was making a new symbol, I had another tab open of a house I was creating and in the midst of making such my laptop went blank showing some weird neon pink image of straight horizontal lines, and then it went blank and then after that my laptop restarted. It was only after I reported the bug to apple I realized looking back at my other tab on illustrator that the original image I was using for practice on illustrator got really messed up and can't use now.
1 vote -
GPU preview replaced by CPU permanently
Mojave 10.14.6 / Ill version 25.2.1 / GPU Performance Activated / AMD Radeon Pro 570X
The ai file opens in CPU preview and cannot return to GPU. Colours seem altered, very vivid. That happens to all files with linked images! I worked as ususal, can't remember if any update run.
I have downgraded Illustrator to 25.2, & Photoshop to 22.2 and problem was not fixed.4 votes -
Transparency mask not refreshing
I'm not sure if this is a GPU rendering issue or not. When selecting a group of objects and going into transparency mask mode to add a rectangle with black to white gradient, the effect is now not visible until I exit mask mode, which is very frustrating because I then have to keep switching over to see the effect.
5 votes -
Colors not displaying correctly in Illustrator 25.2.1
Colors are displaying brighter and incorrectly in CMYK color mode. I've color calibrated my monitor; restarted my computer; uninstalled/reinstalled Illustrator and still all files pulled into Illustrator are displaying this way.
Mac Big Sur 11.2.3 Illustrator 25.2.1
I have had trouble with a corrupted preference file in the past, but I also tried deleting the file and reinstalling with no change. I've uploaded a screen shot of how the colors are displaying.
3 votes -
Pathfinder Issue - fill not snapping to path in different situations
This has been happening to me repeatedly for months during different applications of using the pathfinder tool. Usually with using the exclude option. A part of a shape – in the attached case, outlined letters – will be partially filled even though the path shows that they are not filled. It also doesn't seem to matter if I subtract the shapes using the Shape Builder tool or the Pathfinder. I still end up with color filling areas that should be subtracted and the path shows that they are subtracted. This is a process I use for separating files for printing…
1 vote -
UI labels smear and the canvas is not fully updated
Hello everyone!
When I have to move an edge of a shape with the direct selection tool, on the right side of the screen this happens. Plus that it doesn't show the X and Y pixels where the edge belongs. I don't know if it's because of my laptop (Ryzen 7 4700U with AMD Radeon Graphics) Please let me know because it's kinda annoying, thank you so much!I searched for it, it's a smart guide's bug, in case I can help you :)
1 vote -
合成フォント使用時に、欧文書体のベースラインがずれる
- macOS Catalina 10.15.5 Mac mini (2018) プロセッサ／3.2 GHz 6コアIntel Core i7 メモリ／16 GB 2667 MHz DDR4 グラフィックス／Intel UHD Graphics 630 1536 MB
Adobe illustrator 2021(25.2.1)
2.問題が発生したときに実行していた手順
和文と欧文で合成フォントを作成。
今回は「TBゴシックstd」と「Berthold Akzidenz Grotesk」を使用。
Berthold Akzidenz Groteskのサイズを112%、ベースラインを-2%に設定。
テキストをアウトライン化時に発見。3.想定していた結果
普通にアウトライン化される。4.実際の結果
GPUプレビュー使用時に合成フォントの欧文ベースラインが正しく反映されて表示されない。
検証したところ、フォントサイズ24ptまではベースラインの数値が反映されず0%で表示。25pt以上でズレて表示される。
25ptで一番顕著にズレが発生し、フォントサイズが大きくなるにつれてズレ幅が少なくなっていく。
アウトライン化すると表示からズレて、（おそらく）ベースラインに入力した数値が反映された位置でオブジェクトになる。入稿時などにアウトライン化する際にズレが発生するため非常に危険です。
1 voteこちら「合成フォントで欧文フォントのベースラインが正しく反映されない」という問題ですが、ご報告いただいたフォント以外の組み合わせの合成フォントで再現いたしますか？
他のフォントで検証しておりますが、再現できませんでした。お手数をおかけしますが、ご確認くださいますよう、よろしくお願いしたします。
Illustrator チーム
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Compound path using expanded fonts (certain fonts) not working correctly.
Compound path using expanded fonts (certain fonts) not working correctly.
Illustrator 25.2.1
MacOS 11.2.31 vote -
Colors in entire file are suddenly completely wrong (when not in pixel preview mode)
I just encountered this bug on macOS 10.14 with Illustrator 2021. After pasting a PNG into my document, the colors of everything suddenly look very different and washed out.
I can "fix" this by using Pixel Preview mode OR "View using CPU", but that slows down my workflow. I even tried opening an earlier version before I pasted the PNG, and the colors are still completely wrong! Can anyone help?
2 votes -
AI loses GPU support when using rulers or accessing grouped elements
Hello @ Adobe!
Both of my macs (Big Sur, latest updates) show the same reproducible bug with Adobe Ai Version 25 (incl. 25.2): GPU support works just fine when I open a new document and start from scratch. Turning on Rulers or accessing grouped elements by double click instantly turns off GPU support wich I cannot turn back on. After that Ai responds slowly and overall it’s no pleasure to work with. To fix this I need to make sure that in a document all rulers and guides are switched off/deleted. With these measures I can reopen the document and…4 votes -
Illustrator stürzt nach Umschalten auf "Pfadansicht" ab.
Windows 10 - Illustrator 25.3.1
Ein Dokument in welchem ein 1px Raster mit 4 Unterteilungen angelegt wurde, bringt nach umschalten auf die Pfadansicht das Programm zum abstürzen.
Wenn ich den Raster ausblende, funktioniert Illustrator einwandfrei.1 vote -
Class action against Adobe
Guys, we need to make a class action. All the suite is full of old and annoying bug... Every time they updated, something broke and I loose a lot of time.
3 votes -
canvas background disappearing
view goes from white to checkerboard out of nowhere recently... maybe in the last week or so? seems like a bug that needs to be addressed
1 vote -
GPU support crashes reproducibly on different Macs (Mac OS 10.3 + Ai 25.x)
The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur since the release of CC 2021 (Mac OS 10.3 + Ai 25.2.3). GPU support works with a blank document. The GPU support crashes reproducibly: switch on rulers > GPU crashes, open document with guides > GPU crashes, double click on grouped elements > GPU crashes, resize artboard > GPU crashes. Several upates went by without help. Every (!) colleague I have spoken to has struggles with the same bug since the release of Ai 2021. Both of my Macs (iMac i9 with Vega48 & M1…
1 vote -
Cannot Preview - Mac m1
Cannot Preview in Illustrator on Mac m1, running Mac OS 11.2.3.
I just upgraded Illustrator. I have worked on this file for a couple of hours. It is a file with several items and many paths. All of a sudden I lost Preview mode. Even after restarting the computer, I cannot get the preview back on all of these items by using Command Y. I manually turned on eyeballs in the layers pallet, it turned on a couple of items but then warning dialog appeared again. I don't know if this is a bug or my computer gone awry..1 vote -
anchor point inaccuracy
latest version of illustrator is not fit for purpose when it is doing things like this.
macOS 10.15.72 votes -
View using GPU is not working on illustrator beta 25.3 for Apple Silicon
View using GPU is not working on illustrator beta 25.3 for Apple Silicon.
so Its really slow, im hard to work.(Korean)
Apple Silicon용 일러스트레이터 25.3 베타 실행시 GPU 가속 옵션을 켤 수가 없어서 많이 느립니다.
일러스트레이터도 어서 빨리 Apple Silicon용으로 제대로 써볼 수 있게되면 좋겠네요.2 votes
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