Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
298 results found
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GPU Issue in Touch Mode on Surface Pro (2017) Hello,
I have been having a repeated issue with Illustrator leaving checkerboard artifacts onscreen when drawing in Touch Mode on my Surface Pro. After drawing for a while, Illustrator will crash. I've included a clip displaying the artifacts I'm talking about.A related issue happens at random when drawing, where the outline will display in red while I'm drawing it, then the line won't actually get drawn. Sometimes when selecting or scaling objects they will similarly display the scale happening, but then nothing actually happens. Usually Illustrator crashes after that.
2 votes -
se pega Hola desde que lo instales funciona muy lento se paga y no se cierra cuando uno presiona la X solo cuando con el botón derecho me señala cerrar programa esto no debería ser así si estoy pagando por un buen servicio. gracias solicito solucionar
1 vote -
1 vote
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GPU Stroke Rendering Issue OS: macOS High Sierra 10.13.6 Build 17G5019
2 x Xeon E5-2690 v4 CPUs (don't ask ;) )
64 GB RAM
NVIDIA GeForce GTX 1080 8191 MB
GPU Driver Version: 387.10.10.10.40.122
CUDA Driver Version: 418.105Hi, I noticed a small rendering issue with strokes in GPU mode. The boundaries seem to be somewhat inaccurate, to the point that in certain situations (regardless of whether or not they're joined and by any method), suck as a tee shape, a small bulge of one stroke can appear beyond the edge of another, even though they shouldn't.
See attached pictures, the problem area is…
3 votes -
An edge of an objects is not aligned with its fill Color Fill is not inside the smart guides. It has been happening more and more often. I do not know if an update has changed a setting or what. Color is filling outside of the guides and it is making our screen printing seps take longer and longer to go in an visually align everything. not to mention creating an underbase taking longer due to having to fix areas where colors are overlapped or not overlapped. running 23.0.1
3 votes -
GPU Preview hangs with simple file System specs: MacBook Pro (Retina, 15-inch, Mid 2015) • GPU Intel Iris Pro 1536 MB • OSX 10.14.6 • Illustrator 23.1.1
I have an Illustrator file (attached) which is originally imported from a dwg file but doesn't seem to contain that much artwork. Trying to open this file (or preview) with GPU either hangs Illustrator or takes minutes on end to render. The same thing happens if this file is placed in Indesign and GPU preview is on there, even recovering that document after force quitting hangs Indesign.
I can simply work around this problem by disabling GPU performance from…
1 vote -
Illustrator CC Crashes In Tablet Mode Illustrator regularly crashes every couple of hours when my Spectre x360 is in tablet mode, also when using the HP Pen. Is anyone else getting this?
Running Illustrator in power saving mode was suggested as a workaround, but it's still crashing.
System info attached.
1 vote -
Multiply Glitch Multiply effect in transparency is not working properly, it's appearing partially colored and pixelated, or object would disappear when zooming in/out.
2 votes -
pixel error This happens a lot when I am working in Illustrator, I have to zoom in and out to see the correct color or for not seeing this issue. PLEASE HELP
1 vote -
GPU performance GPU performance in iMac 27" 5k with AMD Radeon R9 M380 2 GB
turns colors to a pale tone.Using CPU preview turns back the vivid colors but it slows down the performance.
Any clue how to fix this?
I'm using the latest update of Mojave and Illustrator v. 23.0.1
3 votes -
Illustrator documents open to a red / black screen Resizing the document window rectifies the issue, annoying nevertheless
35 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Scaling / rendering bug - Pucker & Bloat workpath: make circle -> add anchor points ->pucker&bloat -> cut the circle in two -> join path -> new circle -> minus front -> scaling = error (see images)
MacOs Mojave 10.14.5 - illustrator CC 2019 AND illustrator 2018 (22.1)
1 vote -
3 votes
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GPU continues to randomly turn only white to black (not inverting!) an ongoing issue with CC is the random and unprovoked flipping of Black to white on screen. Only the color white does this. This is not a case of color being inverted. It is only white in a file that suddenly turns black and then needs to be closed and reopened to fix.
3 votes -
I did a blend on some text (a color to 0 opacity of the color) — and it looks real stitchy on the GPU preview I did a blend on some text (a color to 0 opacity of the color) — and it looks real stitchy on the GPU preview.
1 vote -
GPU rendering problem. - My graphics appear pixelated at certain zoom levels. Comes and goes. Very annoying when working. This happened a few months or weeks ago.
I am using Macbook Pro - 2017
OS version: Mojave 10.14.5 (18F132)
Adobe Illustrator: 23.0.4
This issue disappears when I turn of GPU rendering but I am used to working with GPU rendering ON.I am hoping for a fix on this soon or maybe there is already. please let me know. Thanks :)
1 vote -
phantom lines overlapping paths Sometimes a portion of my shape will look cut off. There is no vector information generating is, it just renders it that way for some reason. Examples attached:
1 vote -
Errors or unexpected behavior when GPU Performance features are turned on "Errors or unexpected behavior when GPU Performance features are turned on" message occurred while tried to new document or open document on MacBook Pro 2018 15" (Touch bar) for Illustrator CC 2015
2 votes -
3 votes
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Stroked path problems joined paths have odd 'fill'
definitely no fill appliedrotated path has same problem
Mac 10.12.6
Illustrator 23.0.14 votes
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