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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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399 results found

  1. GPU Preview glitches with clipping masks and transparency (since Illustrator 29.6.0)

    I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:

    1. Create a simple circle.
    2. Create a simple rectangle.
    3. Place the circle inside the rectangle using a clipping mask.
    4. Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).

    Result:
    The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).

    Additional Notes:

    The issue only appears in GPU Preview.
    Switching to CPU Preview restores correct rendering.
    Changing the color profile or color…

    4 votes

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    8 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  2. モノクロになってしまう

    illustrator2025
    Windows11

    Adobeクラウドに保存していたものを開くと「プレビューを終了できません。指定した処理を実行できませんでした」というポップアップが出てしまい、保存していたものがモノクロになってしまって編集もできない。クラウドの一覧で見ると正常そう。

    2 votes

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. Artboard Borders / Guides / Grid Disappear when Scrolling/Panning

    When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.

    70 votes

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    19 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  4. Black table screen

    With the latest Windows update, every time I open or create a new file, the desktop screen goes black. I tried uninstalling the latest version and reverting to previous versions, and the same thing happens.
    My computer is an HP Pavilion.
    Processor: AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz.
    Installed RAM: 16.0 GB (15.4 GB usable).
    System type: 64-bit operating system, x64 processor.

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  5. Sudden and constant "Out of GPU memory" error, Ai 29.4

    I am suddenly getting constant "Out of GPU memory" errors, which renders all the graphics in "Outline" view, and crashes Illustrator. It just started occurring today (Wednesday April 23, 2025). Yesterday everything was fine.

    Mac Studio, M2 Max, 64 GB RAM, Sonoma. Ai 29.4

    My CS6 version of Illustrator at home on an old Mac, runs so much better than anything coming out of Adobe ever since this Creative Cloud debacle disaster!

    1 vote

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  6. não consigo visualizer o modo contorno por CPU

    quando tento usar o modo Contorno por CPU ele trava, e volta ao normal com o CTRL+Y

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. Drop Shadow, Outer Glow, Etc. make the files extremely bloated

    Every time I create a drop shadow or an outer glow now, the thing doesn't render properly on screen (see screenshot), but worst of all that simple addition adds about 500MB to my file size. What's going on?

    M1 MacPro Sonoma
    Ai version 29.3 - though same thing happens with 28, 27 and 26.

    I've also included a simple file - add a drop shadow with about 15px size and save (without compression) and watch the file increase, Also see rendering errors.

    1 vote

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    5 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  8. Preview mode switches to Outline when saving

    The file got outlined while saving it.

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  9. Issue with Rounded Paths vs. Straight Path Guides

    All of a sudden, any path that is rounded makes a solid guideline and any straight path makes a dotted guide.

    Is this new?

    FYI, I have always set my guides to be dotted lines.

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  10. 線を細く設定した際の表示バグ

    線の太さを0.001pxなどに設定した場合、設定は出来ているのに実際の線の表示位置と、選択できる線実体の位置にズレが生じます。
    表示限界かとは思いますが、表示できないなら設定も出来なくすべきかと思います。

    3 votes

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    Under Review  ·  10 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  11. リアルタイムの描画と編集

    設定→パフォーマンス→リアルタイムの描画と編集を
    何度OFFにしてもONに戻ってしまうのを改善してほしい。

    1 vote

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    Need More Info  ·  3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. Illustrator keep blacking out the top part of my artboard.

    My version of Illustrator: 29.5.1 running on Windows 11:
    Keeps blacking out the top portion of my window. I can scroll a little and make it go away, but it sure is annoying and sometimes won't go away.

    1 vote

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. Black canvas when creating or opening a document

    When creating a new document or opening an existing document in Illustrator, I get a black screen (see attached). I have to resize the window to be able to work. This is not ok.
    Version 29.1, im using windows 11

    1 vote

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    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  14. Bitmaps display as vertical lines in GPU Preview in AI 28.5

    Multiple mentions of bitmaps showing as vertical lines. Displays correctly in CPU Preview in 28.5 but is broken in GPU preview. 2023 does not have this problem on the same system.
    From the forum:
    https://community.adobe.com/t5/illustrator-discussions/open-tiff-file-i-see-vertical-lines/m-p/14635967#M408390
    https://community.adobe.com/t5/illustrator-discussions/textures-showing-as-vertical-lines/m-p/14635988#M408391

    15 votes

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    11 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  15. Panning with hand tool is not fluid

    Using hand tool and moving through the file is not fluid!! Version 28.6

    3 votes

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    10 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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    Under Review  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,


    Thank you for reporting the issue. However, we are unable to reproduce it on our end. To help us investigate further, could you kindly provide the following:

    1. The AI file where the issue occurs.
    2. A short screen recording demonstrating the problem.


    This will enable us to analyze and address the issue more effectively.


    Warm regards,

    Aishwarya G Gadodia

    Illustrator Team

  16. Fliped lettter raster

    When text is flipped (horizontally or vertically) it appears pixelated / rasterized / aliased.

    2 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  17. Rendering Issue with Knock Out Group beyond 200% zoom out

    1 background layer, 1 top layer containing 1 text and 1 rectangle grouped together and set as knock out group. A fill is added to the text with opacity 0%, the initial fill is deleted.
    Until I zoom in to 200%, the text is not rendered. Starting from 200% zoom, the text is correctly knocked out from the rectangle.
    Export works as expected.

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  18. Severe color shift in GPU Preview when placing images — macOS Sequoia + M4 chip + Illustrator 2025

    I'm experiencing a serious color rendering issue in Adobe Illustrator 2025 on my new MacBook Pro (M4 chip) running macOS Sequoia 15.5.
    When placing or embedding images (JPG/PNG), the GPU Preview mode displays extreme color shifts, making the artwork look completely different from the source image. However, switching to CPU Preview restores correct colors— but the performance becomes noticeably slower and almost unusable for real-time editing.
    As a professional designer, I rely on GPU Preview for efficient, accurate work. This bug breaks trust in color fidelity and slows down production significantly. Please investigate and address this GPU rendering issue on…

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  19. Pantalla de diseño negra

    Hola, mi problema es que no logro ver el contenido de la pantalla de diseño de Adobe Illustrator 29.0.1, trabajo sobre Windows 11 Pro 24H2 con una laptop Lenovo Ideapad 5 AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz con 16 Gb de RAM. La tarjeta gráfica tiene el AMD software Adrenaline Edición 24.9.1.

    PhotoShop e InDesign trabajan bien, pero desde que instalé Illustrator empezaron los problemas... Carga al programa, pero la ventana de diseño se mantiene en negro. Cuando abro un archivo diseñado con anterioridad, se ven las capas según el diseño en la ventana Capas, sin embargo, la…

    1 vote

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    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. Solid black bar 1.5" wide across entire width of screen blocking top part of opened file

    On opening existing file, solid black bar 1.5" wide and across entire screen at top of screen blocks that portion of file. Cannot resize it or delete it. Cannot access that part of file for editing. Was fine 3/30/25 after upgrading Illustrator on that day due to issues of uncontrollable mouse action.

    TEST YOUR PRODUCT BETTER BEFORE RELEASING IT!!!!!

    1 vote

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