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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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376 results found

  1. Artboard Borders / Guides / Grid Disappear when Scrolling/Panning

    When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.

    70 votes

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    19 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  2. 線を細く設定した際の表示バグ

    線の太さを0.001pxなどに設定した場合、設定は出来ているのに実際の線の表示位置と、選択できる線実体の位置にズレが生じます。
    表示限界かとは思いますが、表示できないなら設定も出来なくすべきかと思います。

    3 votes

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    Under Review  ·  10 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. Bitmaps display as vertical lines in GPU Preview in AI 28.5

    Multiple mentions of bitmaps showing as vertical lines. Displays correctly in CPU Preview in 28.5 but is broken in GPU preview. 2023 does not have this problem on the same system.
    From the forum:
    https://community.adobe.com/t5/illustrator-discussions/open-tiff-file-i-see-vertical-lines/m-p/14635967#M408390
    https://community.adobe.com/t5/illustrator-discussions/textures-showing-as-vertical-lines/m-p/14635988#M408391

    15 votes

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    11 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  4. Panning with hand tool is not fluid

    Using hand tool and moving through the file is not fluid!! Version 28.6

    3 votes

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    10 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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    Under Review  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,


    Thank you for reporting the issue. However, we are unable to reproduce it on our end. To help us investigate further, could you kindly provide the following:

    1. The AI file where the issue occurs.
    2. A short screen recording demonstrating the problem.


    This will enable us to analyze and address the issue more effectively.


    Warm regards,

    Aishwarya G Gadodia

    Illustrator Team

  5. Pantalla de diseño negra

    Hola, mi problema es que no logro ver el contenido de la pantalla de diseño de Adobe Illustrator 29.0.1, trabajo sobre Windows 11 Pro 24H2 con una laptop Lenovo Ideapad 5 AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz con 16 Gb de RAM. La tarjeta gráfica tiene el AMD software Adrenaline Edición 24.9.1.

    PhotoShop e InDesign trabajan bien, pero desde que instalé Illustrator empezaron los problemas... Carga al programa, pero la ventana de diseño se mantiene en negro. Cuando abro un archivo diseñado con anterioridad, se ven las capas según el diseño en la ventana Capas, sin embargo, la…

    1 vote

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    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  6. GPUプレビューモードで高解像度２階調の埋め込み画像の表示がおかしくなる。

    macOS13.6.6〜13.6.7
    Illustrator ver.28.5

    再現手順
    1.1200ppi程度のモノクロ2階長画像を用意する。
    2.IllustratorにてGPUプレビューの状態で1.の画像を配置
    3.配置した画像を埋め込むと表示が反転する。

    期待する結果
    埋込前と埋込後で表示がかわらない。

    実際の結果
    埋め込んだビットマップの表示が反転される。

    現状の回避方法
    埋込んだビットマップ画像が存在するドキュメントではCPUプレビューかオーバープリントプレビューで表示を行う。

    これはGPU表示における不具合です。PDF保存などを行うと正常に保存されますが、GPUプレビューが使えない状態というのは作業性が悪くストレスがたまります。

    10 votes

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. Animated zoom bug (workspace flickers and turns black when in a group)

    1. Windows 11 (latest)
    2. Illustrator 28.3
    3. The screen flickers and turns black using Animated Zoom within a group. If I exit the group (using escape), the screen returns to normal. Animated Zoom works normally as long as I am not within a group.

    The video I've uploaded shows me double-clicking a group to enter it, then using Animated Zoom to produce the flickering and black screen. I hit escape to exit the group, and the screen returns to normal. I then demonstrate that Animated Zoom works correctly when not within the group.

    Thanks

    7 votes

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    15 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  8. Outline view not work on AMD graphics

    Outline view does not work on my PC, AMD 6650XT Illustrator 29.1 or beta.
    This is my system info.

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  9. Rose Frame

    Illustrator has a bug where a pink frame appears several times. It appears on both my apples.

    1 vote

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  10. Illustrator Crashes if any raster image fill color assigned as spot

    I have a illustrator file that contains linked PSDs. I used Grayscale PSD linked images as Spot color. But illustrator 28.5 (macOS M3 Max) crashes when playing with the PSD linked images. I am thinking about it related with rendering.

    I can not work with grayscale linked images as spot color.

    I reported crash handles to Adobe and Apple.

    Is this bug logged before? If anyone need the report file then I can send it.

    1 vote

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  11. Objects aligned with edge of artboard render as if overlapping

    When aligning an object against the edge of an artboard, the program will render it as if overlapping the edge by a tiny amount, depending on zoom.

    Extremely disruptive when when working, compounded by the snapping being unreliable (as per separate bug report).

    3 votes

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  12. Edges are misaligned at high zoom level

    After zooming in on a rectangle, the actual rendered appearance is misaligned with the edges of the rectangle.

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. Outline View is not working in v29.0

    When I try to switch from GPU Preview to Outline View, the screen flickers and remains on GPU Preview. The name in the menu changes, but the screen doesn't.

    1 vote

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  14. Distortions / pixelation when Space bar is held and mouse pointer moved

    When I press and hold space bar and move the mouse pointer to navigate the screen, the distortions / pixelation appear and make it it difficult to work. Please help. I tried reinstalling AI and ran windows update.

    OS: Windows 11 Home
    AI version: 29.0 (64 bit)

    1 vote

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  15. 填充转描边问题

    同一个图形在大画布中填充转描边出现异常；在常规画布中正常。
    如视频及文件。
    这里无法上传AI文件，文件在下面评论区。

    2 votes

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  16. ビットマップ系の効果を適用したオブジェクトをコピーする際に低解像度で処理される

    macOS13.6.3/iMac27inch/intel/AMD Radeon5300 4GB
    Illustrator ver.26.5〜

    再現手順
    1.環境設定で「リアルタイムの描画と編集」をオンにする。
    2.任意のオブジェクトを作成し、「効果→スタイライズ→ぼかし」を適用する。
    3.グループ選択ツールで選択しドラッグを開始。ドラッグ中はリアルタイム描画の低解像度表示となる。
    4.ドラッグ中にoptionキーをプレス。そのまま任意の位置までいどうする。
    5.ドラッグを終了すると当該オブジェクトがコピーされる。通常の移動ではドラッグ終了時に適切な解像度でのレンダリングが行われるが、途中からoptionキーをプレスした場合適切なレンダリング結果とならずリアルタイム描画の状態のままとなる。

    期待する結果
    通常の移動時と同様適切な解像度での結果表示となる。

    実際の結果
    移動中の低解像度の表示のままの結果が得られる。

    回避方法。
    「リアルタイムの描画と編集」を外してリアルタイムの描画をさせないか、ドラッグ開始前にoptionキーを押しておく。

    この挙動は最終的に行われる実際の解像度でのレンダリングが行われない事による不具合かと考えられます。この影響は
    スタイライズに含まれる「ぼかし」「ドロップシャドウ」「光彩」や３Dとマテリアル等のビットマップレンダリングが伴う処理で出ます。今回はoptionショートカット利用のコピーという条件ですが、他にも発生条件が存在するようにも思います。
    何にしろ、低品質でデータが保持されると印刷事故に直結します。早急にご対応頂きたいものです。

    9 votes

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  17. White random lines get displayed while working with placed images

    Good day. I've stumbled upon a visual bugs in Adobe for quite a time now. I've really thought that the sole reason was my old MacBook and although It got me angry at some point I knew I did not had the best hardware so I was in no situation of asking a bug fix. Now, I'm using the ARM MacBook with M chip, so you can say I'm having somewhat the latest hardware. Still the visual bug appears super often and I'm becoming frustrated about it.

    Basically I Illustrator shows me cut lines and borders, which are not really…

    1 vote

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    5 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  18. Illustrator Outline mode not working (still in normal mode but can’t move artboard)

    Anytime I want to enter Outline mode, it doesn't work. It should show black white outlined vector, but here only shows the artboard as normal mode, but cant move. The title bar showing Outline mode. Have tried to use CPU/GPU preview but still doesn't work.

    OS: windows 11 23H2 22631.4541
    Illustrator 29.1

    1 vote

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  19. Ghosting and image retention in UI panels of Illustrator & Photoshop with 5k Monitor

    Since Illustrator 29 and new Photoshop I suffer an annoying ghosting bug on my LG Ultra Fine Monitor with 5k (at an iMac Pro from 2017). It is only related to Adobe products related and does not appear in any other app!

    Even if the panels or windows are not in the foreground, while using e.g. a browser window for some time in front, there appears a ghosting in the tool panels from the window which is in the background of the UI panels, at the moment when switching back to Illustrator.

    This is really annoying.

    Switching Illustrator to any…

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. Flickering Pasteboard with GPU Preview

    This is an ongoing, intermittent issue with Illustrator on Mac. It predates the M-series chips in my memory. The issue is that when the GPU preview is on the pasteboard starts to flicker (see attached). This is not tied to a specific action or effect in my experience, but happens randomly. Suggestions are to turn off GPU preview (not terribly helpful) or turn it off/on which sometimes works, or restart which sometimes works. Can you PLEASE figure out why this happens (has been happening for years!) and fix it.

    2 votes

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