Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
389 results found
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1 vote
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illustrator preview is black and white (fills but not lines?) when file background is transparent
mac os 10.15.6 / ai 24.3
file preview for fills (but not lines) becomes b&w when the file background is transparent. when a background is turned on, preview is fine.
1 voteCan no longer be reproduced.
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disparition des repères lors de leurs déplacement
Apres avoir activé l'option "dessin et travail en temps réel", lorsque l'on déplace un repère celui-ci devient invisible
7 votes -
GPU Performance is deeply broken - UI overlay refresh issue
Within about 20-30 min of starting illustrator with GPU Performance enabled, everything goes haywire.
It seems to be an issue with UI overlays such as art board bounding boxes and shape paths/points. As you pan about or adjust a shape, it seems that old overlays are not disposed and new overlays are just drawn on top resulting in layers and layers of overlays. The overlays are cleared if you zoom but when you start to pan or manipulate shapes again, the overlays continue to populate on screen.
Images attached should illustrate the issue better then I can describe it. What…
3 votes -
Glitchy screen when opening a new document
Whenever I open a new document on illustrator, or open some existing documents, the whole screen turns red and when I try to zoom into the art-board or the document in general, it begins to glitch and white rectangles appear. I'm unable to select or move around any artwork.
1 vote -
New Illustrator 2020 laggy and slow on the simplest of tasks
Illustrator 2020 is really laggy and slow, only when completing simple tasks like colour picking, moving art-boards, selecting different objects, or even just wanting to zoom in or out.
4 votesGeneral slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713
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Live paint paths not updating
Since update 24.2, amending in a path will intermittently not update with live paint. The path will have moved, but the art will visually remain as it was. This especially happens with the curvature tool, and less often (but sometimes) with the pen tool.
I have real-time drawing turned on, as I did in my previous version.1 vote -
Linked images don't show when opening a file
Since the June update, some linked images don't appear when first time opening an existing file. After selecting them with the white arrow and moving them, they suddenly appear.
1 vote -
Animated zoom malfunction
Hi guys,
I am using a Windows 10 rig, fully patched inkl. all drivers and the latest Adobe product versions. Here's the spec of my rig:
- Core i7 4700K
- 32 GB RAM
- Geforce GTX 770 2 GB GDDR
- SSD Disk
My issue is a malfunction of animated zoom. Normally I am using STRG + SPACEBAR and my mouse to zoom in and out. In small Ai projects with a small amount of layers it works fine.
But, if I illustrate a car, with hundreds of layers at a special moment the animated zoom doesn't work anymore. If I use STRG…
1 voteAnimated zoom works only in GPU rendering mode and won’t work in specialized modes like Pixel or Overprint Preview — they still rely on CPU calculations.
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Wrong rendering of mesh shades in Illustrator 2020
When opening an Illu 2019 File in Illu 2020 I get wrong rendering results. We tried to reproduce the problem on several machines and it happens ewerywhere.
We are a production company with prepress repro team. Since we dont know, when the problem can occur, we are not able to use 2020 all the time.
Please find attached a sample illustrator file and screenshots from Illustrator 2019 and 2020.
I hope, you can find the bug and update the Illustrator 2020.
Stay safe,
Gregor
1 vote -
Chess like structure
While I am working on my projects a chess board like structure is appearing of no where.
1 - Microsoft Surface Pro 4 - Windows 10 - Adobe Illustrator 24.2.1
2- while using curving Pen tool.
3- I want it to stop disappear tried restart application.
4- it still apear.1 vote -
Views not updating, tabs not updating.
Views will simply stop updating in Illustrator. Outline view shows geometry that does not display in GPU preview mode.
Similarly, when changing from document tab to tab, the window will "freeze" on one document and refuse to show the newly-selected document.
None of this is remotely acceptable. I pay for and use the Adobe Suite as a professional tool, and I can't have daily failures. Trust in your products is swiftly eroding.
Please advise a quick and permanent fix for these issues.
System:
Illustrator 24.2.1
MacBook Pro
2.4 GHz 8-Core Intel Core i9
32 GB 2667 MHz DDR4
AMD Radeon…3 votes -
"show images in outline mode" doesn't work (Document Setup)
Image doesn't show when option is on. It used to a while ago...
3 votesThis option only works when you are viewing your documents as outline using CPU mode only, not GPU. While this is a known problem, voting for this issue is important for the team to estimate the importance of this limitation.
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"Hairline," faint border around PNG exports
Whenever I export anything as a PNG in Illustrator with a transparent background, the PNG result shows up with a strange faint border around it. I've tried a multitude of "solutions" and nothing has worked, leading me to believe that this is a bug.
I'm working on a macOS Catalina 10.15.4, and on the most recent version of illustrator (24.1). My processor is 1.6 GHz Dual-Core Intel Core i5, and graphics—Intel UHD Graphics 617 1536 MB.
(The image I have provided is the exported PNG image of that shape, and I've overlapped it ontop of the pre-export to show the…
6 votesThis is a GPU bug. If you toggle the rendering mode with View > View using CPU — no border will get rendered, the PNG actually does not have it. The problem is known though.
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Last Update is making Illustrator behave unexpected showing something like "white noise"
Last Illustrator update brings this weird issue after opening any file on my machine. As you can see it does not happen only on the work area, but also on UI components. While scrolling down and up again solves temporarily the issue on the work area, the UI cannot be solved neither minimizing or maximizing the program. After some seconds, the work area shows that error again, pixel by pixel.
Machine: Surface Book 2
Operating system: Windows 10 1909 (OS Build 18363.752)
Illustrator version: 24.1.1
GPU: Nvidia GeForce GTX 1060
Version of the driver: 26.21.14.45751 vote -
Rendered canvas is completely broken
MAKE IT WORK!!
If anyone can tell me why all my illustrator files become corrupted when i open them as in the attached i would be very happy. The problem is also found when trying to draw a simple ellipse or rectangle (it gets filled with jagged junk)! Is this a version problem?? Grrrrrr1 vote -
Shapes are not drawn at the same positions as guides at some zoom levels
When placing a shape, a rectangle for example, and snap one side to a guide, shape side position relative to the guide differs at different zoom levels.
Sometimes it is exactly on the same position, like always expected. Sometimes its overflowing the guide, sometimes its to far away.
Very annoying. It feels like working Corel Draw in the 90th. :-(
1 vote -
Realtime Preview makes guides and objects without fill and stroke disappear when moving
In Illustrator 24.1 the real time editing feature makes guides or other objects that have no fill or stroke or an object with a white fill and no stroke disappear when moved.
141 votes -
Separations preview imac 5k very slow
There is some problem with Overprint preview turned on, everything becomes verry laggy. I'm on iMac 2019 27" with 40gb of RAM, SSD drive, no plugins. No matter which document is opened, the problem is same - very slow illustrator movement.
Only sollution is to run Illustrator in Low Resolution mode, then the problem does not exist.
5 votes -
Artwork disappearing / Framework in Outline Mode Glitching
Illustrator artboard disappearing and turning to outline mode if I zoom in/out OR try and move an object. Everything seems to be repeating itself in these weird wire frames. I have to save, exit out, then reenter that file. This is happening often and multiple times a day.
I'm working on a PC, Windows 10 Pro, Intel Core i9-9900 CPU3 votes
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