376 results found

1. Text edits dont show in GPU mode

   Windows 10 20H2
   Omen 15 Ryzen 7 4800, GTX 1660Ti , 16Ram
   Illustrator 2021

   On going issues since if i remember 2016 or so.

   When GPU is enabled, lots of time when i edit a textframe it wont show the updates. The textframe keeps showing old text, zooming doesnt fix it. Only thing which fixes this is either move the textframe or deactive GPU and restart illustrustrator.

   I first noticed this issue on my old Mac at the office, this cant be updated due to old OS its running. Now i still noticed it on my Windows system running 2021

   Icant understand why such an issue is still present?!

   Why not stop adding new features and fix old bugs. Go over all these issues and fix them before you implement new features and possibly break stuff.

   This Windows is more then capable, this seems to be an issue with GPU implementation.

   See attached vide. Notice how in outline mode the text is visible and regular mode it is not. Then moving it updates the preview. Zoom show the text for split second but keeps showing old text after that. This video here is on CPU mode, so both modes actually show it.

   I think this is due to large files linked in. Ive seen before that illustrator has very poor update refresh when document is heavy. Even though files are linked. Perhaps a mode like InDesign needs to be introduced where linked files show low res. Like you can do with EPS, which is that dinosaur file format

   Windows 10 20H2
   Omen 15 Ryzen 7 4800, GTX 1660Ti , 16Ram
   Illustrator 2021

   On going issues since if i remember 2016 or so.

   When GPU is enabled, lots of time when i edit a textframe it wont show the updates. The textframe keeps showing old text, zooming doesnt fix it. Only thing which fixes this is either move the textframe or deactive GPU and restart illustrustrator.

   I first noticed this issue on my old Mac at the office, this cant be updated due to old OS its running. Now i still noticed it on my Windows system running 2021

   … more

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2. Text subtracted form a shape looks incorrectly with GPU Preview rendering

   Having issues with text and some compound paths acting like they are open paths when previewing with GPU. Viewing in CPU preview renders correctly.
   We have had this issue on both 2017 iMacs and new Windows 10 machines.

   Adobe Illustrator 25.2
   Windows 10
   Nvidia RTX 2070 Super (457.07 drivers)

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3. Artwork becomes blueish when zoomed in 400%

   When I'm 300% zoom it looks normal and works as it supposed to but when I go to 400% or more I get this weird blue that covers my image

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4. GPU & Clipping Masks

   Since the v25.2 update, AI is having trouble showing backgrounds with clipping paths and displays as all white. When I turn off GPU acceleration, the graphic returns.

   Also, when I PDF the file or open in the previous version, 25.1 or 24.3, everything displays properly.

   Running macOS 10.14.6 on a late 2014 Retina iMac.

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5. GPU Preview not available (grayed out) after editing artboard

   With newest version of illustrator the GPU acceleration and GPU-Preview fails in some files. To test it i have created a blank document and the GPU preview works. But when I edit the artboard, the GPU preview is turned off at that moment and cannot be reactivated. Reset the Illustrator-Settings to default doesn't fix it.

   Illustrator 25.2, MacPro2013, GPU AMD FirePro D700, Monitor 2560x1600Pixel, Wacom-Tablet, MacOs Catalina and Mojave testet.

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6. Pathview/Edges Problems

   iMac (Retina 5K, 27-inch, 2017)
   3,8 GHz Quad-Core Intel Core i5
   32 GB 2400 MHz DDR4
   Radeon Pro 580 8 GB
   macOS Catalina (10.15.6)
   Adobe Illustrator (25.2)

   Path are not completly visible.
   Edges are not shown as they are.

   Without GPU the Edges and Path look normal. But its to slow to work with.

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7. AMD Ryzen 7 PRO 4750U Radeon GPU not recognized (but works in Premiere, Lightroom)

   Illustrator does not use the GPU (Setings->Performance says "Compatible GPU not available", even though below the device is listed under "GPU Details".

   However, all other Adobe CC apps (Lightroom, Premiere) do recognize and use the GPU without any problems.

   Windows 10, (v2004, build 19041.746); Illustrator 25.2 (64-bit)

   3 votes

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8. "View Using GPU" Greys Out Using Images with "ProPhoto RGB" Colour Profiles

   AI Version: 25.2
   OS: MacOS 11.2.1
   Using GPU Preview
   MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

   Problem:
   - "View Using GPU" is visible and enabled
   - Adding linked images (in this case a JPEG) with a "ProPhoto RGB" colour profile applied to the image file will cause "View Using GPU" to become disabled and greyed out.

   Expected Behaviour:
   - Linked Images with any colour profile applied should not effect the ability to use the "View Using GPU" setting.

   Workaround:
   - Open the image in Photoshop and convert it to another colour profile like sRGB IEC61966-2.1 then save the image.
   - Delete the image from your AI file, close your AI file and reopen it and relink the new image.

   Additional keywords for people searching:
   - Scrub zoom, Scrubby zoom

   AI Version: 25.2
   OS: MacOS 11.2.1
   Using GPU Preview
   MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

   Problem:
   - "View Using GPU" is visible and enabled
   - Adding linked images (in this case a JPEG) with a "ProPhoto RGB" colour profile applied to the image file will cause "View Using GPU" to become disabled and greyed out.

   Expected Behaviour:
   - Linked Images with any colour profile applied should not effect the ability to use the "View Using GPU" setting.

   Workaround:
   - Open the image in Photoshop and convert it to another colour profile like sRGB IEC61966-2.1 then save the image. … more

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9. AI loses GPU support when using rulers or accessing grouped elements

   Hello @ Adobe!
   Both of my macs (Big Sur, latest updates) show the same reproducible bug with Adobe Ai Version 25 (incl. 25.2): GPU support works just fine when I open a new document and start from scratch. Turning on Rulers or accessing grouped elements by double click instantly turns off GPU support wich I cannot turn back on. After that Ai responds slowly and overall it’s no pleasure to work with. To fix this I need to make sure that in a document all rulers and guides are switched off/deleted. With these measures I can reopen the document and have full GPU rendering until I begin using rulers/guides again.

   These issues are the same on my 2020 MBP 13 M1 and my 2019 iMac i9 with Vega48. First I thought it was because of the new M1 Macs with Rosetta2 but on the Intel Mac with a very different graphics card it was just the same. The problems unfortunately persists.

   I tried un/reinstalling, deleting caches and preferences etc. – nothing worked for Ai from 25.0 to 25.1.

   On my main machine (iMac) I downgraded to Ai 24.3. This solved the issue and I’m able to work again.

   For me Ai 25.x is a completely broken version. I would be very happy if Adobe would quickly provide a bug fix here.

   Kind regards,
   R. Bressel

   Hello @ Adobe!
   Both of my macs (Big Sur, latest updates) show the same reproducible bug with Adobe Ai Version 25 (incl. 25.2): GPU support works just fine when I open a new document and start from scratch. Turning on Rulers or accessing grouped elements by double click instantly turns off GPU support wich I cannot turn back on. After that Ai responds slowly and overall it’s no pleasure to work with. To fix this I need to make sure that in a document all rulers and guides are switched off/deleted. With these measures I can reopen the document and… more

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10. "View using GPU" greyed out since Illustrator 2021

    Since we have updated to Illustrator 2021, on one of our machines (Mac mini 2018) "View unsing GPU" (CMD+E) is greyed out and can’t be activated. GPU IS activated in the Illustrator Preferences! Using Illustrator 2020, this function works as usual.

    An other glitch, that we noticed on both of our machines (the 2018 mini and a 2019 iMac): When opening a document in Illustrator 2021, the window turns black for a moment until the document is shown. This does not really cause any problems, it is just strange and does not occure with Illustrator 2020.

    6 votes

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11. Prestazioni GPU

    Su PC, una volta entrati in "visualizza contorno" esce dalla modalità GPU e non si riesce più ad attivarla a meno di chiudere ed aprire un nuovo documento.

    Windows 10, NVIDIA RTX 2080, ultima versione di Illustrator

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12. Whenever I enter Outline mode(Ctrl+Y), Illustrator turn into 'view using CPU mode

    I can reproduce this bug on my rig. Whenever I enter outline mode(Ctrl+Y), illustrator, initially using GPU to render the artwork, turn into using CPU. And it stay there even I exit the outline mode.

    • The only thing to fix it is close the file and open it again. It's getting annoying pretty quickly(part of it because 'View using CPU' performance is abysmal and sluggish. My CPU has 6 cores 12 thread, not top of the line, but not cheap model either.

    -I also found that it's not only about the outline mode that cause this, but other reason as well, I just can't reproduce it reliably.

    • It's not about the files, because I test it with several files and it happened to every one of them.

    Would be great if you guys can fix it. Thanks!

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    Illustrator 25.1 (actually, it's happened since 25.0)
    Windows 10 20H2
    NVIDIA GTX 1060 (Driver ver 460.89)

    I can reproduce this bug on my rig. Whenever I enter outline mode(Ctrl+Y), illustrator, initially using GPU to render the artwork, turn into using CPU. And it stay there even I exit the outline mode.

    • The only thing to fix it is close the file and open it again. It's getting annoying pretty quickly(part of it because 'View using CPU' performance is abysmal and sluggish. My CPU has 6 cores 12 thread, not top of the line, but not cheap model either.

    -I also found that it's not only about the outline mode that cause this, but other reason as… more

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13. 「不透明マスク」の「マスク編集の結果」がインタラクティブ表示されなくなった

    ver25.1アップデート後

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14. GPU-Support fällt reproduzierbar aus

    Die GPU-Unterstützung funktioniert zunächst bei neu angelegten Dateien wie erwartet. Sobald ich das Lineal einblende oder eine Zeichenfläche verändere oder hinzufüge, fällt die GPU-Unterstützung aus und das Programm wird extrem 'laggy'. Man kann das GPU-Rendering nicht wieder aktivieren, bis man Ai neu startet. Bestehende Ai-Dateien, die eingeblendete Lineale haben oder Hilfslinien enthalten, funktionieren ebenfalls nur mit CPU-Rendering. Entfernt man hier alle Hilfslinien und blendet die Lineale aus, speichert die Datei, beendet Ai und öffnet die Datei anschließend wieder, bringt das die GPU-Unterstützung zurück. Bis man aben wieder an Lineale oder die Zeichenflächen geht – kurzes weißes Flackern, GPU-Unterstützung ist weg. Es gibt weitere Trigger zum Ausfall der GPU-Unterstützung, die o.g. konnte ich aber zuverlässig reproduzieren.

    Neuinstallation, Preferences/Einstellungen von Ai löschen, reboot etc. bringt keine Änderung dieses Verhaltens.

    System: iMac 2019 i9, 64GB, Vega48, MacOs 11.1 und Ai 25.1 auf neuster Version

    Die GPU-Unterstützung funktioniert zunächst bei neu angelegten Dateien wie erwartet. Sobald ich das Lineal einblende oder eine Zeichenfläche verändere oder hinzufüge, fällt die GPU-Unterstützung aus und das Programm wird extrem 'laggy'. Man kann das GPU-Rendering nicht wieder aktivieren, bis man Ai neu startet. Bestehende Ai-Dateien, die eingeblendete Lineale haben oder Hilfslinien enthalten, funktionieren ebenfalls nur mit CPU-Rendering. Entfernt man hier alle Hilfslinien und blendet die Lineale aus, speichert die Datei, beendet Ai und öffnet die Datei anschließend wieder, bringt das die GPU-Unterstützung zurück. Bis man aben wieder an Lineale oder die Zeichenflächen geht – kurzes weißes Flackern, GPU-Unterstützung ist weg.… more

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15. Transparency mask not refreshing

    I'm not sure if this is a GPU rendering issue or not. When selecting a group of objects and going into transparency mask mode to add a rectangle with black to white gradient, the effect is now not visible until I exit mask mode, which is very frustrating because I then have to keep switching over to see the effect.

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16. View Using GPU Gets Greyed Out Permanently with Outline Mode

    Hello, with fresh preferences, 'View using GPU' and scrubby zoom are enabled in Illustrator. if I turn on Outline Mode, Illustrator loses connection with my GPU. The 'View using GPU' option becomes greyed out and never restores. In order to get it back I have to delete my preferences. Here is my system info:

    Illustrator 25.1
    OS: Windows 10
    GPU: 2 x NVIDIA Titan Black
    RAM: 64 GB Memory
    GPU Driver: Driver 460.89
    Display: ASUS PQ321Q 4K

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    100 votes

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    Under Review  ·  151 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. Illustrator won't preview changes in the transparency mask until I move the art.

    I just set up a new computer this morning and this is a new problem I have not dealt with before. Any edit I make to the transparency mask in an artwork does not preview until I move the artwork. Moving the view, zooming in and out etc doesn't udpate the preview, only moving the artwork. I tried turning off my GPU performance to see if that was causing some issue but it didn't change anything.

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18. Text stroke not smooth when set to 0.1mm

    the outline stroke of text is not smooth when set the stroke weight to 0.1mm

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19. Real time function disappears

    realtime feature disappears when rulers are enabled in Illustrator 25.1 (Mac OS X Mojave 10.14.6)

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20. Overheating?

    MacBook Pro (Retina, 15-inch, Mid 2014) 2.2 GHz Quad-Core Intel Core i7 Intel Iris Pro 1536 MB

    Fan goes into overdrive each time I open any of the newly updated Adobe Aps (example Illustrator 25.0.1) Going back to previous versions fixes the issue.

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