389 results found

1. Strange fake rough approximated outlines around the shapes.

   Hi guys. I'm found this weird bug which completely ruined the possibility to display the projects to client. Look at the color Screenshot - do you see these strange rough aproximation lines, darker then main background? When i'm switched to the Outline view - i see the clean outline.
   This bug is visible when i'm using the transparency for this object.
   I've also added an Ai File with this bug.
   Latest AI version 25.2.1 on macOS 10.14.6 (18G8022)

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   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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2. Class action against Adobe

   Guys, we need to make a class action. All the suite is full of old and annoying bug... Every time they updated, something broke and I loose a lot of time.

   3 votes

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3. Illustrator 25 very low with ICC profiles other than appleRGB and sRGB

   Hi,
   Illustrator 25 and Indesign 16 are very very slow with other ICC profiles than AppleRGB and sRGB. For example, if you switch to a profile you created yourself with Eizo colour navigator, Illustrator becomes so slow that you can no longer use it reasonably. Switching to sRGB or AppleRGB is not an option because of the lack of colour binding.
   The problem also existed in Lightroom 10.1. and was fixed by the Lightroom developers in 10.2. Maybe the Illustrator teams should get together with the Lightroom teams to fix the problem.
   Here is a video showing the problem:
   https://youtu.be/S4SKBE7Zn8c

   Mac OS 10.15.7
   Mac Pro 2014
   64gig Ram
   2 Graphic adpater Firepro700
   4 Displays (Eizo 27", 2560x1440px hardware calibrated; Eizo 31" 4K, hardware calibrated, Eizo24" hardware calibrated, Eizo 24")

   Hi,
   Illustrator 25 and Indesign 16 are very very slow with other ICC profiles than AppleRGB and sRGB. For example, if you switch to a profile you created yourself with Eizo colour navigator, Illustrator becomes so slow that you can no longer use it reasonably. Switching to sRGB or AppleRGB is not an option because of the lack of colour binding.
   The problem also existed in Lightroom 10.1. and was fixed by the Lightroom developers in 10.2. Maybe the Illustrator teams should get together with the Lightroom teams to fix the problem.
   Here is a video showing the problem:
   https://youtu.be/S4SKBE7Zn8c

   … more

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4. Video driver error

   I have 2 video drivers on my computer, the base version and the fully upgraded one. Each time I open Illustrator, it warns me that my driver is outdated yet both drivers register as connected.

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5. Live Paint bucket tool preview error

   1. Adobe Illustrator CC 2021 (25.2.1 64-bit) on Windows 10 Home Edition.

   2. After the Live Paint Bucket tool is selected, out of the 3 preview swatches above the pointer, the center one is always wrong / inverted. This bug is consistent when we press the left & right arrow keys on the keyboard to select a swatch. On the other hand, the Swatches panel would reflect the correct option when the Live Paint Bucket tool is in used.

   3. When the Live Paint Bucket tool is selected, the center swatch in the 3 preview swatches should accurately reflect the color option, just like what is selected in the Swatches panel.

   4. Despite the incorrect display of the color in the center of the 3 preview swatches, the Live Paint Bucket does color with the color option selected in the Swatches panel.

   1. Adobe Illustrator CC 2021 (25.2.1 64-bit) on Windows 10 Home Edition.

   2. After the Live Paint Bucket tool is selected, out of the 3 preview swatches above the pointer, the center one is always wrong / inverted. This bug is consistent when we press the left & right arrow keys on the keyboard to select a swatch. On the other hand, the Swatches panel would reflect the correct option when the Live Paint Bucket tool is in used.

   3. When the Live Paint Bucket tool is selected, the center swatch in the 3 preview swatches should accurately reflect the color option, just… more

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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue is no longer happening in Ai Beta 28.4.0.8

6. GPU Preview Disabled when Importing CMYK/RGB Vectors through CC Libraries

   In the latest version of Illustrator (25.2.1) If you try place a linked vector file through Libraries into a document that is in a different format eg. CMYK into an RGB document or RGB into a CMYK Document and it is a vector, GPU acceleration is disabled. This does not occur in Illustrator 24.

   I've tested this by opening a CMYK Document, placing a linked CMYK file and everything works as expected. If you place a linked RGB vector it will cause the GPU to stop working. The opposite works the same way, placed a linked CMYK file into an RGB document and the GPU stops working. The only work around is to "Place a copy" of the libraries image.

   In the latest version of Illustrator (25.2.1) If you try place a linked vector file through Libraries into a document that is in a different format eg. CMYK into an RGB document or RGB into a CMYK Document and it is a vector, GPU acceleration is disabled. This does not occur in Illustrator 24.

   I've tested this by opening a CMYK Document, placing a linked CMYK file and everything works as expected. If you place a linked RGB vector it will cause the GPU to stop working. The opposite works the same way, placed a linked CMYK file into an… more

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7. View using GPU not functioning on document after updating to version (25.2.1)

   MacBook Pro (Retina, 15-inch, Mid 2015)
   2.5 GHz Quad-Core Intel Core i7
   OS: OS X
   Version: 10.15
   System Architecture: x64
   Built-In Memory: 16384 MB

   GPU Info:
   Illustrator Version: 25.2.1
   Number of Displays: 1
   Number of Drivers: 2
   Driver[0] Name: Intel Iris Pro Graphics
   Driver[0] Adapter RAM: 1536
   Driver[1] Name: AMD Radeon R9 M370X
   Driver[1] Adapter RAM: 2048
   DefaultEnableGPU: 1

   Document defaults to CPU preview, the View using GPU option is grayed out. I have opened the document in a previous version of Illustrator (24.3) GPU display works fine.

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8. Problème de couleurs des images bitmap !

   Problème d'affichage de couleurs des images en bitmap depuis la dernière mise à jour (illustrator 25.2.1).
   Pareil pour Photoshop qui affiche encore des couleurs différentes.
   Matériel utilisé : iMac

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9. Cannot Preview - Mac m1

   Cannot Preview in Illustrator on Mac m1, running Mac OS 11.2.3.
   I just upgraded Illustrator. I have worked on this file for a couple of hours. It is a file with several items and many paths. All of a sudden I lost Preview mode. Even after restarting the computer, I cannot get the preview back on all of these items by using Command Y. I manually turned on eyeballs in the layers pallet, it turned on a couple of items but then warning dialog appeared again. I don't know if this is a bug or my computer gone awry..

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10. Colors in entire file are suddenly completely wrong (when not in pixel preview mode)

    I just encountered this bug on macOS 10.14 with Illustrator 2021. After pasting a PNG into my document, the colors of everything suddenly look very different and washed out.

    I can "fix" this by using Pixel Preview mode OR "View using CPU", but that slows down my workflow. I even tried opening an earlier version before I pasted the PNG, and the colors are still completely wrong! Can anyone help?

    2 votes

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11. background to artboard flickering when mouse moves

    MacOs 11.2.2 - flickering occurs in areas surrounding artboard when the mouse cursor moves.

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    6 votes

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12. Text edits dont show in GPU mode

    Windows 10 20H2
    Omen 15 Ryzen 7 4800, GTX 1660Ti , 16Ram
    Illustrator 2021

    On going issues since if i remember 2016 or so.

    When GPU is enabled, lots of time when i edit a textframe it wont show the updates. The textframe keeps showing old text, zooming doesnt fix it. Only thing which fixes this is either move the textframe or deactive GPU and restart illustrustrator.

    I first noticed this issue on my old Mac at the office, this cant be updated due to old OS its running. Now i still noticed it on my Windows system running 2021

    Icant understand why such an issue is still present?!

    Why not stop adding new features and fix old bugs. Go over all these issues and fix them before you implement new features and possibly break stuff.

    This Windows is more then capable, this seems to be an issue with GPU implementation.

    See attached vide. Notice how in outline mode the text is visible and regular mode it is not. Then moving it updates the preview. Zoom show the text for split second but keeps showing old text after that. This video here is on CPU mode, so both modes actually show it.

    I think this is due to large files linked in. Ive seen before that illustrator has very poor update refresh when document is heavy. Even though files are linked. Perhaps a mode like InDesign needs to be introduced where linked files show low res. Like you can do with EPS, which is that dinosaur file format

    Windows 10 20H2
    Omen 15 Ryzen 7 4800, GTX 1660Ti , 16Ram
    Illustrator 2021

    On going issues since if i remember 2016 or so.

    When GPU is enabled, lots of time when i edit a textframe it wont show the updates. The textframe keeps showing old text, zooming doesnt fix it. Only thing which fixes this is either move the textframe or deactive GPU and restart illustrustrator.

    I first noticed this issue on my old Mac at the office, this cant be updated due to old OS its running. Now i still noticed it on my Windows system running 2021

    … more

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13. Text subtracted form a shape looks incorrectly with GPU Preview rendering, top is clipped diagonally

    Having issues with text and some compound paths acting like they are open paths when previewing with GPU. Viewing in CPU preview renders correctly.
    We have had this issue on both 2017 iMacs and new Windows 10 machines.

    Adobe Illustrator 25.2
    Windows 10
    Nvidia RTX 2070 Super (457.07 drivers)

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    14 votes

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14. Artwork becomes blueish when zoomed in 400%

    When I'm 300% zoom it looks normal and works as it supposed to but when I go to 400% or more I get this weird blue that covers my image

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15. GPU & Clipping Masks

    Since the v25.2 update, AI is having trouble showing backgrounds with clipping paths and displays as all white. When I turn off GPU acceleration, the graphic returns.

    Also, when I PDF the file or open in the previous version, 25.1 or 24.3, everything displays properly.

    Running macOS 10.14.6 on a late 2014 Retina iMac.

    2 votes

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16. GPU Preview not available (grayed out) after editing artboard

    With newest version of illustrator the GPU acceleration and GPU-Preview fails in some files. To test it i have created a blank document and the GPU preview works. But when I edit the artboard, the GPU preview is turned off at that moment and cannot be reactivated. Reset the Illustrator-Settings to default doesn't fix it.

    Illustrator 25.2, MacPro2013, GPU AMD FirePro D700, Monitor 2560x1600Pixel, Wacom-Tablet, MacOs Catalina and Mojave testet.

    6 votes

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17. Pathview/Edges Problems

    iMac (Retina 5K, 27-inch, 2017)
    3,8 GHz Quad-Core Intel Core i5
    32 GB 2400 MHz DDR4
    Radeon Pro 580 8 GB
    macOS Catalina (10.15.6)
    Adobe Illustrator (25.2)

    Path are not completly visible.
    Edges are not shown as they are.

    Without GPU the Edges and Path look normal. But its to slow to work with.

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18. AMD Ryzen 7 PRO 4750U Radeon GPU not recognized (but works in Premiere, Lightroom)

    Illustrator does not use the GPU (Setings->Performance says "Compatible GPU not available", even though below the device is listed under "GPU Details".

    However, all other Adobe CC apps (Lightroom, Premiere) do recognize and use the GPU without any problems.

    Windows 10, (v2004, build 19041.746); Illustrator 25.2 (64-bit)

    3 votes

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19. "View Using GPU" Greys Out Using Images with "ProPhoto RGB" Colour Profiles

    AI Version: 25.2
    OS: MacOS 11.2.1
    Using GPU Preview
    MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

    Problem:
    - "View Using GPU" is visible and enabled
    - Adding linked images (in this case a JPEG) with a "ProPhoto RGB" colour profile applied to the image file will cause "View Using GPU" to become disabled and greyed out.

    Expected Behaviour:
    - Linked Images with any colour profile applied should not effect the ability to use the "View Using GPU" setting.

    Workaround:
    - Open the image in Photoshop and convert it to another colour profile like sRGB IEC61966-2.1 then save the image.
    - Delete the image from your AI file, close your AI file and reopen it and relink the new image.

    Additional keywords for people searching:
    - Scrub zoom, Scrubby zoom

    AI Version: 25.2
    OS: MacOS 11.2.1
    Using GPU Preview
    MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

    Problem:
    - "View Using GPU" is visible and enabled
    - Adding linked images (in this case a JPEG) with a "ProPhoto RGB" colour profile applied to the image file will cause "View Using GPU" to become disabled and greyed out.

    Expected Behaviour:
    - Linked Images with any colour profile applied should not effect the ability to use the "View Using GPU" setting.

    Workaround:
    - Open the image in Photoshop and convert it to another colour profile like sRGB IEC61966-2.1 then save the image. … more

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20. AI loses GPU support when using rulers or accessing grouped elements

    Hello @ Adobe!
    Both of my macs (Big Sur, latest updates) show the same reproducible bug with Adobe Ai Version 25 (incl. 25.2): GPU support works just fine when I open a new document and start from scratch. Turning on Rulers or accessing grouped elements by double click instantly turns off GPU support wich I cannot turn back on. After that Ai responds slowly and overall it’s no pleasure to work with. To fix this I need to make sure that in a document all rulers and guides are switched off/deleted. With these measures I can reopen the document and have full GPU rendering until I begin using rulers/guides again.

    These issues are the same on my 2020 MBP 13 M1 and my 2019 iMac i9 with Vega48. First I thought it was because of the new M1 Macs with Rosetta2 but on the Intel Mac with a very different graphics card it was just the same. The problems unfortunately persists.

    I tried un/reinstalling, deleting caches and preferences etc. – nothing worked for Ai from 25.0 to 25.1.

    On my main machine (iMac) I downgraded to Ai 24.3. This solved the issue and I’m able to work again.

    For me Ai 25.x is a completely broken version. I would be very happy if Adobe would quickly provide a bug fix here.

    Kind regards,
    R. Bressel

    Hello @ Adobe!
    Both of my macs (Big Sur, latest updates) show the same reproducible bug with Adobe Ai Version 25 (incl. 25.2): GPU support works just fine when I open a new document and start from scratch. Turning on Rulers or accessing grouped elements by double click instantly turns off GPU support wich I cannot turn back on. After that Ai responds slowly and overall it’s no pleasure to work with. To fix this I need to make sure that in a document all rulers and guides are switched off/deleted. With these measures I can reopen the document and… more

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