Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
153 results found
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TIFF画像が反転した色で配置される / TIFF image get placed with inverted colors
OS: Windows 10
Illustrator: 29.7.1(64-bit)画像(TIF)を読み込んだ際に、白黒が反転してしまう。
以前は問題なく読み込めていた。2 votes -
Linked image file extensions are truncated after saving and reopening (.PNG becomes .PN, .PDF become .PD) in Illustrator 30
When working with linked raster assets in Illustrator 30 on macOS, the file extension of linked images may be truncated after saving and reopening the document. For example, a file originally named image01.PNG will appear in the Links panel as image01.PN, causing Illustrator to report the link as missing. The original file remains unchanged and accessible in Finder.
This issue did not occur in older Illustrator versions (notably 25–26). Because these versions are no longer available for download in Creative Cloud on macOS, there is currently no stable workaround other than embedding images, which is not feasible for large projects.
…
2 votes -
Linked transparency ignored in document color mode CMYK
I've noticed that, at least as of Illustrator version 30.1, transparency in linked files is ignored while the document color mode is CMYK and the View Preview mode is GPU. It does not seem to matter if the original is in CMYK mode or not.
To reproduce the issue, create two Illustrator documents. In the first, draw a few objects on the artboard, setting the transparency for a few of them to anything noticeably different, and save it as Test1.ai. On the second document, set the document color mode to RGB, set the View Preview mode to GPU, and place…
1 vote -
Include SVG code is not working
I used to be able to copy and paste from Illustrator into Figma without any issues. Then, vector icons started getting pasted as images. After contacting Figma support I was told I need to check the Include SVG code in the Settings - Slipboard handing panel. It worked for a few weeks and as of today it stopped working even though the box is checked.
1 vote -
Image links broken in Illustrator 29.8 for different users
We work as a team on Windows, files are linked from an area like "C:\Users\UserName\SharedDrive\" where the user name changes based on the team member.
Illustrator 29.4 can handle this change. For example, if Jane and I are working on the same file, she can place a file with a link C:\Users\Jane\SharedDrive\file name.jpg, and when I open the file, Illustrator updates the link to C:\Users\Sarah\SharedDrive\file name.jpg with no issues.
Jane updated to Illustrator 29.8.2 and suddenly all her links appear as missing on my computer. I tried also updating to 29.8.2 and links remained broken. We both downgraded to 29.4…
1 vote -
Ai. files have no transparency
I work with the latest illustrator (29.5. 1) and InDesign (20.3. 1). Since the last updates an .ai imported in InDesign is no longer transparent. If I save it as .eps in Ai, then yes. Please solve otherwise I would have to convert all my previously made .ai files.
1 votePlease provide settings used for saving the document and the document itself
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File with links to the same filename, when folder is moved, tries to open itself
Suppose a file X have links to file Y with the same name but in other folder. If you move the original file so Illustrator can't find Y, it then tries to open the filename in its own folder and find the file itself (X). Multiple links cause the message "the file is already opened"
2 votes -
When revealing a link in Finder/Explorer Illustrator opens the folder but doesn’t select the file, unlike InDesign does
Unlike InDesign, this function does go to the folder, but it doesn't select the file.
I assume this is a bug and not how Adobe intends it to work??
I don't buy the idea that "I really doubt Illustrator can SELECT the file in the Finder / Explorer... I bet it’s something outside of its capabilities and both OS don’t really offer an integration like this".
Why is it that InDesign can do this if there's some inherent thing blocking this functionality?
2 votes -
Importazione file illustrator nuova versione
Il file generato o salvato con l'aggiornamento finale di Illustrator su ID appare col fondo. Inserisco il vecchio file e il nuovo file ultima versione nello screenshot è visibile la differenza. è un problema di Illustrator evidentemente.
Mac Ultima versione, Adobe aggiornata tutta suite1 vote -
このフォルダー内の見つからないリンクを検索機能が消えた
このフォルダー内の見つからないリンクを検索機能
バージョン28.5であることを確認したが、バージョン29.3.1ではその機能が消えてしまい、チェックボックスが出てこない3 votesThe team had to retract this feature to re-evaluate the integration with other link-related features. There is no estimated time on this making its way back yet.
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"Verifying access to ://...."
I have some problem with a file that has linked images pointing to a drive that I don't have access, nor will.
Illustrator will open that file, prompt that there is linked files with broken links buy will show the thumbnail data from linked files, and then will show every 2 minutes a annoying popup trying to connect to this remote address.
There is NO WAY to prevent this from preferences, or from the link panel.
The popup is really annoying, you need to way a couple of minutes, Illustrator will block everything until you can stop the search.
Sadly…
4 votesThe issue is reported to not happen anymore with version 29.3. Please comment back if it still does for you.
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Embedded Images Appear Desaturated or Greyed Out in Adobe Illustrator
I'm experiencing an issue with Adobe Illustrator. Every time I try to embed an image, the image turns greyed out or desaturated. However, if I use the Crop Image function instead, the image appears correctly with the proper colors.
I've tried this with different image files and it consistently happens when embedding, but not when cropping. I'm using Adobe illustrator 29.5.1 (64-bit), Windows 11, 24H2, 26100.4061
1 vote -
Corrupt clipboard image view
Images pasted from the clipboard that are embedded in tif format become corrupted. When working with an embedded image from the clipboard, after a while, when moving an element or zooming in or out, the image becomes corrupted, rendering it unusable and unrecoverable. The images usually end up as shown in the screenshot. This has happened to me several times.
I'm working on a 2023 Macbook Pro M2 Max with 32GB RAM and macOS Sequoia 15.4.1 using Adobe Illustrator 29.5
1 vote -
Error Illustrator no encuentra los archivos enlazados
Illustrator está fallando al reconocer los archivos enlazados, no los linkea en autámatico al abrir el archivo por más que esté empaquetado. En oficina ya son 3 computadoras Macbook Pro M3 que estamos teniendo ese problema desde la última actualización.
1 vote -
Incorrect Future Dates Displayed in Links panel on Illustrator 29.5.1 with OS Sequoia 15.4.1
The Dates are NOT correct in the Links pallets. Not only does it say the same for the creation & modification dates. It is from the future 2040?
Please fix this.I am using OS Sequoia 15.4.1_ Illustrator 29.5.1
My time is set up to EST on my iMac 24inch M1 2021.I create the files... It doesn't matter what file or what link is placed. If I select any link in any file I have created over the last 4 years... They all say the exact same date — Feb 06, 2040. Files that I created in back in…
1 vote -
BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5
Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
PSD and TIF bitmaps work fine.
See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M40760313 votesThe bug seems to be fixed in Beta 28.7.0.65
Please try to update and verify if it now works as intended for you.
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Placing PDF comes up with an Unknown error
There is a bug with Illustrator when placing certain PDF's I get "An unknown error is detected...." I have been getting this error since Adobe Illustrator 2023.
Files will work if it's opened in Rosetta but not with the regular version. Now with 2025 the option to open in rosetta is gone.Using Mac OS
Apple chip M1
16gb Ram
Sonoma 14.5Do not have any issues with this on the Intel macs.
3 votes -
1-bit PNG images can’t be placed, an !IMP error is given
When trying to place a 1-bit image on canvas, Ai either does nothing if it is drag-n-dropped, or throws an !IMP error message, like the attached image shows.
The other image is the one to test the problem with.
6 votes -
Drag and Drop from Photoshop Not Working
Illustrator Version 28.3, Photoshop Version 25.5.1
Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.
6 votes -
Message Unable to read your file appears
If any image is imported into the software, it does not appear, but this message appears.
1 vote
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