Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
58 results found
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パッケージで拡張子が追加される Packaged PSD/TIFF links get their extensions doubled macOS12.6
Illustrator2023（27.0）パッケージ...でコピーされた画像に拡張子が追加される。
例えば○○.psd.psdのようになる。84 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Illustrator turning all PNGs into negatives (with or without yellow background) after saving and reopening document I'm on Windows 10 pro, version 21H1. The version of illustrator I have is 26.3.1.
When working on a document, CMYK or RGB, in illustrator with my Adobe color settings synced across all programs, all PNGs whether 16 bit or 8 bit turn negative. I've attached before and after screenshots.I've never had this happen before and I work with PNGs everyday, I spoke to and adobe support rep yesterday and gave them an AI filer where I tested PNGs vs JPEGs out. JPEGs are totally fine, only issue is with placing PNGs and I rather place a PNG than…
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Screen Shot 2022-08-18 at 4.01.11 PM.png 605 KB -
bug cores AI_2.png 175 KB -
bug cores AI.png 96 KB -
imagem_2022-07-25_111510619.png 857 KB -
Screen Shot 2022-07-19 at 11.38.32 AM.png 1535 KB -
bug ai.png 140 KB -
Screenshot 2022-06-14 at 12.08.41 PM.png 92 KB -
AdobeScreenShot_05272022_AfterOpening.png 393 KB -
AdobeScreenShot_05272022_InPreview.png 64 KB -
AdobeScreenShot_05272022.png 501 KB
22 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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PNG import broken Illustrator 25.4.8. (on macOS 10.14.6) can't import PNG files any more. For PNG files that have already been placed in previous versions, Illustrator reports a broken link and doesn't allow to relink. (PNG import worked fine in the previous version of Illustrator.)
8 votes -
Image trace bugged + presets Presets are not working as before, constant error when turning on the preview mode.
Also, when I try to re-edit a traced image, I get a continuous error [UKCO].2 votes -
画像を置き換えで配置すると、操作がおかしくなる 私だけですか？例えば、WEB製作中、スライダーの画像をいくつか選ぼうとします。１つマスクをかけて、作成します。
それをコピーして、一つは候補として置いておき、１つの画像を選択し、候補の画像を入れ替えます。ほぼ、１回、前回は２回でそれ以降、イラレがスムーズに機能しなくなります。
WEB制作で仕事で使っているので非常に困惑しています。
本日バージョンアップしたのに、治ってなくてがっかり。1 vote -
place individual PSD layers into ILLUSTRATOR as LINKED files like Indesign Placing individual psd layers in Illustrator is a joke compared to Indesign.
When trying to place a linked and layered psd file in Illustrator you get NO 'options' (even when 'options' is selected in the dialogue box when placing/importing.)
You have to have 'link' turned off in the dialogue box in order to see the 'options' and even then the psd layers just come in as embedded shapes WHICH AREN'T linked but embedded instead. When you then unembed/link them, NEW .psd files are then created instead of linking back to the original .psd files.
The Adobe online instructions mention that…
2 votes -
Illustrator does not insert images from Telegram by drag&drop When I try to drag and drop an image from Telegram into Illustrator, it inserts the text of the temporary file path instead of the image.
Note that drag&drop from Telegram to Photoshop works correctly. The same method can be used to drag and drop images to the desktop or other applications.
Mac OS 12.6 (but I have tested it on Windows too)
Illustrator 26.5 (but also tested with previous versions)5 votes -
照片進行影像描圖失敗Photo image tracing failed Image tracing with the same PNG file is low-fidelity. At different times, the display results have different drawing effects, and become a failed image drawing. Please correct or explain the reason
同一張PNG圖檔進行影像描圖 低保真，在不同時間，顯示結果出現不一樣的描圖效果，變成失敗的影像描圖，麻煩修正或是解釋原因1 vote -
Wrong resolution calculation on pasting an image copied from Photoshop Windows only it seems like.
1. Create a document in Photoshop, 100×100px, 72ppi
2. Copy the contents
3. Create a web/mobile-based document in Illustrator
4. Paste the copied imageIllustrator pastes 99.9875×99.9875px image.
It turns out Photoshop uses pixels-per-meter (biXPelsPerMeter and biYPelsPerMeter) to define the reoslution.
72ppi is exactly 2834.6472 pixels per meter.
Unfortunately, the value must be an integer (thanks to BITMAPINFOHEADER), so the convention is to use 2835 (which is 0x0B13 in hexadecimal).But Illustrator is going by the letter of the law (not the spirit) and converting 2835 to 72.009 pixels per inch.
2835 / 2834.6472 ×…
7 votes -
On Opening, Illustrator can't read linked files and adds multiple copies of linked images On some files, on open, I receive an error regarding linked images and when trying to resolve, Illustrator adds multiple copies of the same linked image without actually fixing the original images. It'll add linked images into locked layers where there were no images.
This started in version 26.4.1 and have tested with uninstalling newer versions, opening the same files on older versions, and installing newer versions until the issue appears.
Screenshots attached where it shows it adding in linked images, even on layers that were locked and had no images on save.
3 votes -
Object being selected without mouse even being over said object I really don't know how to best describe this issue, but an object placed in my file is being selected when I click within a radius around the object, but not actually on it. It's a very strange issue and makes it difficult for me to select things around the object.
See video for clarification (logo blurred because this is a clients project).
1 vote -
Illustrator crashes when cropping an image. When trying to crop an embedded image, Illustrator instantly crashes. It is very annoying, fix that please.
1 vote -
Links Placement Options does not preserve file dimensions after DRAGGING image into AI file Hi. The Links panel>>>Placement Options>>>Preserve File Dimensions does not work for linked images that are placed by dragging files into the Illustrator document. Preserve File Dimensions does work when using the Place file menu option or keyboard shortcut. We have a client that drags files into our master AI file. They prefer to work this way, and we are trying to prevent scaling. Has anyone run into this issue?
1 vote -
Linked Files Crop changing when reopening a file I linked .ai files placed with a "bounding box" crop from the import options. When this file with the linked file is closed and reopened, the links already placed automatically switch to a "media" crop. This causes the linked file to appear much smaller.
1 vote -
Links panel showing wrong date created and date modified MacOS Monterey (12.4) on
MacBook Pro with M1 Max Chip
Illustrator 26.3.1
All placed links show a creation and modified date of Feb 6, 2040. This is every file I open. It doesn't matter if the link is stored locally or on a server. The dates of the file stored in the folder are correct, but the info in the links panel shows the wrong dates. All previous versions of Illustrator show the correct date. This makes Illustrator 2022 unusable for me!5 votes -
preview for tif images does not change after embedding I use Illustrator 2023 27.0 on Mac book pro with macOS Monterey Version 12.5. When placing tif images the preview shows a low resolution image (individual pixels are blurry). This should normally be corrected once the image is embedded. But in the case of tif images this does not work it stays in the preview stage even after embedding. However, when printed it shows the correct image. Therefore there seems to be a bug which does not show the correct state of tif images after embedding. This bug is specific for tif images since it does not show the same…
1 vote -
Bug fix: The odd placed linked image changing size or position or both, on opening. The odd placed linked image changing size or position or both, on opening.
2 votes -
Image appears different in review link than in illustrator desktop app When I share my illustrator design through the BETA share option one of my graphics displays differently through the link than it does in Illustrator. See screenshot. Image from the review link and image in the actual illustrator file.
1 vote -
1 vote
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Illustrator 27.0.1 does not recognize JPG format (then locks file) Problem:
Illustrator 27.0.1
DRAG - DROP any JPG format image into Illustrator and the attached error occurs. The image must be RENAMED to "JPEG" for Illustrator to recognize it, however, when attempting to rename the image its locked by illustrator.1 vote
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