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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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77 results found

  1. パッケージで拡張子が追加される Packaged PSD/TIFF links get their extensions doubled

    macOS12.6
    Illustrator2023（27.0）

    パッケージ...でコピーされた画像に拡張子が追加される。
    例えば○○.psd.psdのようになる。

    84 votes

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    25 comments  ·  Images, Links  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  2. Linked ai file being cut off

    a Flattened tiff is opened and then saved in illustrator with a mask as ai. It is placed in another ai. file and when that happens part of the image is cut off, and its not part of the mask. I tried making sure there was only one layer in photoshop and in illustrator, resaved it different ways and still comes out the same. seems to follow a few particular files and sometimes appears all black or part of it black or just cut off. the files are no different than the ones that do work.

    2 votes

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    5 comments  ·  Images, Links  ·  Admin →
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  3. イラレ配置画像がメタ情報により回転してしまう。

    イラレCC2021のデータを、イラレCC2023で開く際、画像データにあるメタ情報の方向が反映されてしまい、イラレ上で回転表示となる。
    回転情報を無効にしてデータを開くように、プログラムの変更をお願いできますでしょうか。

    1 vote

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  4. EPS color bug

    Adobe illustrator keeps changing the colors of .eps images that I link. Both profiles are set to RGB so that should not be a problem.

    See also: https://community.adobe.com/t5/illustrator-discussions/adobe-illustrator-changes-colors-in-linked-images/m-p/13733239

    3 votes

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  5. rotating and croping causing jagged banding

    Rotating and croping an image leads to an odd banding pattern appearing through the image. This does not occur when clipping using a clipping mask or when only cropped or only rotated.

    2 votes

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  6. File adding images unnecassarily in file

    When i reopen a file, illustrator has duplicated and randomly placed (and sized) images from within the file or even doubled the link that was in place. It adds an additional image for each link in the file and also asks them to be relinked! Very frustrating having to look through and clean up the file.

    2 votes

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  7. duplicates all the placed images

    Every time I open a document with images I get an alert about images not found, without having moved them since I saved the document and when I locate them again, when the document is opened all the duplicate images appear, and it places them in the center of the document . I attach a screenshot of how duplicate images appear to me

    1 vote

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  8. Illustrator (still) cannot read TIF files.

    When can we remedy this? I cannot open or place a TIF file in Illustrator 27.6.1. The error message is the file is an unknown format and can't be opened.

    There are reports on this page still open from 2021. When will this be fixed?

    I have several TIFs from a museum to lay out for printing and I'm having to individually bring them all in to photoshop and export them as a different format.

    1 vote

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    2 comments  ·  Images, Links  ·  Admin →
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  9. Bug deletou todo o arquivo que estava salvo no pc anteriormente

    Eu estava trabalhando no arquivo há 6 horas, salvando tranquilamente, quando transformei em traçado uma imagem tudo ficou branco como se tivesse deletado tudo. Fechei e abri de novo sem salvar, quando o arquivo abriu veio todo em branco.

    1 vote

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  10. Illustrator does not recognize ".jpg" files when placed

    Illustrator does not recognize ".jpg" files when placed

    1 vote

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  11. Reopening files and all images have been rotated 90 degrees

    Reopening PDF files that have been worked on the day before and all images have been rotated 90 degrees.

    Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.70 GHz
    32GB RAM
    NVIDIA GeForce RTX 2080 Super
    Windows 11 Pro (22H2)
    64-bit op system

    1 vote

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  12. Illustrator turning PNG images yellow/purple / inverted

    Running Illustrator 27.4.1 on Mac OS Ventura 13.2.1.

    Having this issue with clear PNGs on Illustrator. The PNGs look okay when placed on the file. Upon re-opening of the file, all of the clear PNGs have turned negative, having a purple filter/yellow background.

    4 votes

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  13. "The file is not readable" Can't paste image into Illustrator without saving it to computer

    When I try to paste an image I copied from pinterest/google etc, it always shows "the file is not readable". Now I have to save every image I want and then drag and drop/place it in illustrator. Which is an additional step I don't need and is very frustrating.

    I've never had this problem before. Can anyone help?

    1 vote

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  14. place individual PSD layers into ILLUSTRATOR as LINKED files like Indesign

    Placing individual psd layers in Illustrator is a joke compared to Indesign.

    When trying to place a linked and layered psd file in Illustrator you get NO 'options' (even when 'options' is selected in the dialogue box when placing/importing.)

    You have to have 'link' turned off in the dialogue box in order to see the 'options' and even then the psd layers just come in as embedded shapes WHICH AREN'T linked but embedded instead. When you then unembed/link them, NEW .psd files are then created instead of linking back to the original .psd files.

    The Adobe online instructions mention that…

    5 votes

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  15. Illustrator turning all PNGs into negatives (with or without yellow background) after saving and reopening document

    I'm on Windows 10 pro, version 21H1. The version of illustrator I have is 26.3.1.
    When working on a document, CMYK or RGB, in illustrator with my Adobe color settings synced across all programs, all PNGs whether 16 bit or 8 bit turn negative. I've attached before and after screenshots.

    I've never had this happen before and I work with PNGs everyday, I spoke to and adobe support rep yesterday and gave them an AI filer where I tested PNGs vs JPEGs out. JPEGs are totally fine, only issue is with placing PNGs and I rather place a PNG than…

    23 votes

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    22 comments  ·  Images, Links  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  16. PNG import broken

    Illustrator 25.4.8. (on macOS 10.14.6) can't import PNG files any more. For PNG files that have already been placed in previous versions, Illustrator reports a broken link and doesn't allow to relink. (PNG import worked fine in the previous version of Illustrator.)

    9 votes

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    9 comments  ·  Images, Links  ·  Admin →
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  17. Bitmap images change color

    I'm using Illustrator 27.4.1 on Mac OS Ventura 13.2, but I've had this problem for several years.

    I link to 1-bit BMPs and color them with a swatch.

    When I have multiple BMPs using multiple colors, the preview will often change to one of the other swatches. It does not export this way, but makes it a challenge to design.

    The fill color is still displayed in the toolbar correctly, but previews incorrectly until I swap the fill and stroke color twice. When i click somewhere else it will change again. In the screen recording, the bottom bmps should be…

    1 vote

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  18. 照片進行影像描圖失敗Photo image tracing failed

    Image tracing with the same PNG file is low-fidelity. At different times, the display results have different drawing effects, and become a failed image drawing. Please correct or explain the reason
    同一張PNG圖檔進行影像描圖 低保真，在不同時間，顯示結果出現不一樣的描圖效果，變成失敗的影像描圖，麻煩修正或是解釋原因

    2 votes

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  19. Image trace bugged + presets

    Presets are not working as before, constant error when turning on the preview mode.
    Also, when I try to re-edit a traced image, I get a continuous error [UKCO].

    2 votes

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  20. 画像を置き換えで配置すると、操作がおかしくなる

    私だけですか？例えば、WEB製作中、スライダーの画像をいくつか選ぼうとします。１つマスクをかけて、作成します。
    それをコピーして、一つは候補として置いておき、１つの画像を選択し、候補の画像を入れ替えます。ほぼ、１回、前回は２回でそれ以降、イラレがスムーズに機能しなくなります。
    WEB制作で仕事で使っているので非常に困惑しています。
    本日バージョンアップしたのに、治ってなくてがっかり。

    1 vote

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