Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
121 results found
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"Apply to All" checkbox or "Replace All" button are missing AGAIN
Apply to All option for missing/replacing links is missing again in version 28.5. Now instead of being able to click that and replace all links I know have to do the relink step up to 30 times every print file.
74 votesHello all,
The 'Apply to all' checkbox has been brought back in the Replace missing link dialogue.
'Apply to all' checkbox was removed when we introduced the 'Auto-relink' (search for missing links in this folder) functionality, as we though 'auto-relink' is going to take care of the 'replace all' workflow as well. But it didn't work as expected in few cases as pointed out by some of you.
Hence, with the latest release V29.2 (full roll out happens on Jan 9), we have decided to revert to the earlier experience whereby we are bringing back 'apply to all' checkbox and rolling back the 'auto-relink functionality.
Because of conflicts, both of these functionality cannot co-exist unless we make some significant changes to the relinking experience.
As we understand, 'replace all' was a important workflow for most of you, so we decided to quickly bring it back while working on the overall…
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Images within opacity masks shift
When using multiple opacity masks in a file in an earlier version, including 29.31. Opening it in illustrator 29.4 almost all the images used for the masks are repositioned to the center of the page.
4 votesThe team can replicate the problem and intends to fix it
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Images disappearing after drag and drop on Mac
Illustrator 29.4
Drag and drop from a Browser to an Artboard
Use Cmd Shift 4 and drag a screendump to an artboard
Drag and Drop from Photoshop a layer with transparency to an Illustrator artboard.Saving and opening the Illustrator file makes it disappear or gives some distorted lines.
https://community.adobe.com/t5/illustrator-discussions/screenshot-disappears-in-illustrator-29-3-and-up/m-p/15237401#M439060
https://community.adobe.com/t5/illustrator-discussions/illustrator-29-4-images-disappearing-after-save/m-p/15246575#M439583
https://community.adobe.com/t5/illustrator-discussions/image-disappears-after-dragging-and-dropping-from-photoshop-to-illustrator/m-p/15247056#M4396097 votes -
Scale percentages are not consistent for images.
When placing a file without changing the scale, the links panel should display 100%.
It does that for Linked Tiff (and PSD) files, but displays a scale percentage (that depends on the resolution) for JPEG and PNG files.
When images are Embedded, a scale percentage is shown, where a resolution of 72 ppi is shown as 100% and smaller percentages for higher resolutions.
When images are just placed 100% should be shown, they are not scaled and their size reflects their resolution.
Currently (Illustrator 28.7.1) it will show 100% for a Linked Tiff file with a resolution of 144 ppi,…6 votes -
Can't select images
When I scale an image I can't select it any more, I can only select it making click on the bounding box.
3 votes -
"Verifying access to ://...."
I have some problem with a file that has linked images pointing to a drive that I don't have access, nor will.
Illustrator will open that file, prompt that there is linked files with broken links buy will show the thumbnail data from linked files, and then will show every 2 minutes a annoying popup trying to connect to this remote address.
There is NO WAY to prevent this from preferences, or from the link panel.
The popup is really annoying, you need to way a couple of minutes, Illustrator will block everything until you can stop the search.
Sadly…
3 votesThe issue is reported to not happen anymore with version 29.3. Please comment back if it still does for you.
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このフォルダー内の見つからないリンクを検索機能が消えた
このフォルダー内の見つからないリンクを検索機能
バージョン28.5であることを確認したが、バージョン29.3.1ではその機能が消えてしまい、チェックボックスが出てこない1 voteThe team had to retract this feature to re-evaluate the integration with other link-related features. There is no estimated time on this making its way back yet.
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Error Illustrator no encuentra los archivos enlazados
Illustrator está fallando al reconocer los archivos enlazados, no los linkea en autámatico al abrir el archivo por más que esté empaquetado. En oficina ya son 3 computadoras Macbook Pro M3 que estamos teniendo ese problema desde la última actualización.
1 vote -
BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5
Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
PSD and TIF bitmaps work fine.
See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M40760312 votesThe bug seems to be fixed in Beta 28.7.0.65
Please try to update and verify if it now works as intended for you.
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Placing PDF comes up with an Unknown error
There is a bug with Illustrator when placing certain PDF's I get "An unknown error is detected...." I have been getting this error since Adobe Illustrator 2023.
Files will work if it's opened in Rosetta but not with the regular version. Now with 2025 the option to open in rosetta is gone.Using Mac OS
Apple chip M1
16gb Ram
Sonoma 14.5Do not have any issues with this on the Intel macs.
2 votes -
1-bit PNG images can’t be placed, an !IMP error is given
When trying to place a 1-bit image on canvas, Ai either does nothing if it is drag-n-dropped, or throws an !IMP error message, like the attached image shows.
The other image is the one to test the problem with.
6 votes -
Message Unable to read your file appears
If any image is imported into the software, it does not appear, but this message appears.
1 vote -
Error [!IMP] al importar archivos o imagenes
Aparece el Error [!IMP] al importar archivos o imágenes
1 vote -
Outlined text corrupting in "placed" logo files
AI logos with outlined text are being clipped/thinned/skewed when placed in both Illustrator and InDesign in 2025 apps.
Can we expect a fix in an upcoming update soon?1 vote -
Drag and Drop from Photoshop Not Working
Illustrator Version 28.3, Photoshop Version 25.5.1
Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.
5 votes -
CPU Preview Forced when Apple Wide Color images placed
Bug:
- Place a linked image into an illustrator file that has a color profile of "Apple Wide Color Sharing Profile"
- Note that the preview mode switches to "CPU" and you are unable to switch back.
- Restarting Illustrator has no positive effect.Workaround:
- Change the color profile of the placed image to something else like "sRGB IEC61966-2.1" and restart Illustrator.Expected Behaviour:
- Placing an image of any color profile does not change the view mode - - OR - - Illustrator should warn the user that the incoming image contains a color profile that Illustrator will…1 vote -
「連結」視窗中，選取「多個連結」並按「重新連結」鈕之後，圖片未更新
此次是要更新.ai檔內所有相同圖片的解析度，
因此於「連結」視窗，「多選圖片」並按「重新連結」。然而，先於photoshop調完解析度後，
以下兩種方式都 無法反映 更新後的解析度：1) photoshop內變更完檔案，ai自動跳出「是否更新連結？」視窗，點確認後、跑圖，圖片還是維持舊連結檔狀態
2)「連結」視窗中，選取「多個連結」並按「重新連結」鈕之後，跑圖，圖片還是維持舊連結檔狀態
最後用一個方法可以 正確更新 連結圖檔：
3) 於「連結」視窗點擊「單獨圖片」，重新連結、跑圖後是正確更新的連結檔解析度；但這等於需要一張一張點擊
1 vote -
Illustrator freezes when selecting links & switching documents with placed images
When working on a file that has a few placed images, Illustrator freezes for about 45 seconds when selecting different links in the links panel. This also happens when switching between open documents with placed images. To recreate the problem, I reset the preferences on the latest version of Illustrator, opened 2 files with lots of placed images, then selected different images and switched between the two open documents. Sure enough after a couple of minutes Illustrator started freezing giving me the beachball for about 45 seconds. This bug has only started happening in version 28. I reverted to version…
1 vote -
Large placed TIFFs fail to preview
Here's my original post from May '23. The issue still exists.
In the many months since, this has cropped up many times and I've had to find workarounds each time. Today is no exception - today's is a flat (not transparent) file 48640 × 26442px, CMYK. Preview fails without Rosetta; Rosetta succeeds in making a preview (but doesn't always, per discussion in the linked thread).
1) Current hardware: 16-inch 2023 MBP. Apple M2 Max, 32GB Ram. Sonoma 14.6.1.
2) Illustrator version 28.1
3) placed a large TIFF
4) expect a preview, don't get one
5) happy to upload files if there's…1 vote -
Unable to place image files of any kind into Art Illustrator
Illustrator v 28.4.1
When trying to place or drag an image file into AI I get the error message "unknown format and cannot be opened" or "in a format which can not be placed". These are all existing files that I have used many times. I tried EPS, JPG, and PNG. It will not allow any new images. In addition, the image files in my existing files are now broken. Attached are the errors I am getting for the new files1 vote
.jpg){kind=link}
.png){kind=link}
.png){kind=link}
.png){kind=link}
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