Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
56 results found
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Eliminate the "sticky" selection tool
The latest 27.8.1 version selection tool acts like a magnet after an object selection and will often drop/release the selected object with wild and random predictability. It's a horrible bug. Unfortunately, I have to use Illustrator in my job. This is nothing like I've seen in all the decades of using Illustrator. Lots of UNDOs. I'm going to revert back to the previous version.
2 votes -
Can't resize anything
It is such a basic thing, but it's not allowing me to redimension anything, texts, images, whatever; i cant redimension it with the selection tool or anything like i normally used to
1 vote -
Can't resize objects, issue with selection tool
Can't resize objects like images or text boxes once they have been placed. Could only use scale and rotate for resizing items. Seems the selection tool isn't working as it should, or it's illustrator itself. I've seen this seems like a recurring problem over the years
1 voteThis often happens when the bounding box gets accidentally turned off, presumably with the Cmd/Ctrl+Shift+B hotkey. You can turn it back on with this key or do it with the View > Show Bounding Box command.
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Unable to select rasterized grayscale images
This has been a bug for a while now...
When trying to select/drag rasterized Grayscale images (rasterized in Illustrator), the image is unselectable — the only way to select the image is to go into Wireframe mode and click the bounding box. This doesn't seem to be the case with RBG or Bitmap rasterized images, only grayscale.
1 vote -
Item cannot be selected nor deleted
Like the title says. Makes this bloated and over-rated tool even more frustrating to use.
1 vote -
"Selection" automatically jumping to "move" when clicking on an object and move action isn't retained
Adobe Illustrator Version: 27.7
Operating System: Mac OS Ventura 13.4.1Regardless of the file I'm working in, when I use my selection tool to select an object, upon moving my cursor the object starts moving like I'm clicking and dragging it (this is after tapping once on the object and letting go on the track pad). Then, when I move the object and click on the trackpad again, the object moves back to its original position and Illustrator makes an error alert noise.
I have uninstalled Illustrator a few times, downloaded older versions from CC, and restarted my machine numerous…
1 vote -
Selecting a shape selects multiple unrelated objects
I'm trying to select a shape on my artboard and it automatically selects multiple objects even though they are not grouped or linked together in an way. Also, an object is getting selected even though I'm trying to click another object on the artboard. There seems to be some kind of margin around that object but it is just a shape that I created, no clip mask or anything of that sort was applied to the object. Is there a way to figure out what actions were applied to an object when clicked? If not, that could come handy.
2 votes -
Cannot move Guide line even when it is unlocked
Cannot move "Guide" line with selection tool or direct select tool even when the layer of "guide" is unlocked. Been happening for a week now.
1 voteGuides in Illustrator can be locked in two ways: separately, as any other object, or all at once, using View > Guides > Lock/Unlock Guides command, which is independent of the common way, and won’t allow you to unlock guides later one by one, only all of them together.
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Can NOT see what is selected!
Selecting an Object or text no longer gives any indication that it is selected! No handles, no highlighting. I updated to 27.5 and it seemed like it worked for a few clicks, but has reverted back. I can't see that it is a setting, and can't seem to get the expected behavior back. It is ridiculously difficult to work on a file when you have to just assume something is selected!!
1 voteIt happens if you accidentally toggle the View > Show Edges command with Cmd/Ctrl + H hotkey.
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Unit increments are not correct
I set my keyboard increments at 0,1 mm so when I click on an object I can move it by that amount, or when I use the shift-key it moves with 1 mm. However, it moves with 1 pt increments. Very annoying.
1 voteThe issue got resolved with a fresh installation.
In case the same happens to you — please check all the snapping options in the View menu, especially Snap to Pixel, and the Keyboard Increment value in Preferences > General.
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Objects keep being selected after clicking another object
Everytime I try to select an object it stays clicked (or the previous selected object) and starts dragging objects, which makes the work impossible. This happens 100% of the time with a mouse and rarely with the touchpad. This happens both in my M1 macbook air and pro (14) with different mice.
2 votes -
Auto Select not working in Adobe Illustrator CC
The auto selection isn't working on placed images.
1 vote -
Selecting and moving points
When I select a curve that has another element behind, and then try to select a point to move it, most of the time I end up selecting and element behind this point (another curve or layer). So to avoid this I end up locking all element except the one I'm working on it, if I don't end up loosing a lot of time doing this point selection over and over...
My guess is you should establish some virtual lock while this moving operation are happening, or some priority hierarchy...
Another problem is while I move the point I'm pressing…1 voteThe issue got solved by increasing the Tolerance value in Preferences > Selection & Anchor Display, from 3px to a larger value.
If you want to request it to be device-independent, or self-adjusting, or anything like that — please make it a separate request.
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Selection and Direct selection tool behaviour errors
The issues have to do with what items are selected, and which properties are displayed in panels (appearance and attributes) when using the selection tool and the direct selection tool on various configurations of item.
Please see the attached AI file for a thorough QA breakdown of this issue (s).
The most impactful error can be seen when using the Direct Selection tool on an item(path or text) in a group which contains only that one single item.
The expected behaviour should be the same as for any other usage of the direct select tool: it selects the item within…
2 votes -
Small objects rotating instead of scaling when grabbing corners of bounding box
New laptop has forced me over to Win11 & the latest suite. Illustrator 26.3.1
When trying to grab small objects by their corners to scale, it rotates.
Expected result - Being able to scale!
Actual Result - Rotating, immediately putting the object at 45 degrees.An old thread from 2018 ("Rotate vs scale") claims this may have something to do with scaling on high res monitors but was marked solved without being solved. This new laptop has a 4k screen.
If you hover the cursor juuuust inside the corner it works, but anything outside and it's forcing rotation.
If I…
2 votes -
herramienta seleccion y pluma
selecciona pero cuando quiero emparejar dos lineas o dos anclas no me permiten al igual que cuando deseo agrandar simpre me da un tope no llega al punto que deseo
1 vote -
slicing problem
I'm having a weird glitch with Illustrator. The program works fine until it suddenly the selection stops working. no matter which tool I select I get the same result- the cursor slices any shape that's selects. I can't pick anything or preform and other function, the cursor just slices the shape. If I close the program and restart it it fixes itself only to happen again a few minutes into the re-launch.
1 vote -
Selection tolerance too tight on high resolution displays in Windows
Selection tolerances are much too tight when trying to select a line rather than a shape - you have to be within 1-2 pixels to select properly, which makes it super hard to select lines.
This can be fixed slightly by changing the UI scale, but only works if you change it to 'comically large'. It works fine on my MacBook so looks like a Windows problem.
Smart guides don't help since smart guides don't work when snap to grid is selected for some reason.
You can see the minute differences in the pointer position in the screenshots.
9 votes -
Locked and/or hidden objects still become selected
The object is locked and/or not visible, yet when the layer is selected, all objects including the locked and hidden objects become selected and move when they should not.
(Illustrator 26.0.1 / OS Catalina 10.15.7)
4 votes -
Direct Selection Tool selects objects by their center points
When using the Direct Selection Tool to make a selection within another object via click and drag, the tool automatically selects the outer object, regardless of its fill setting.
In previous versions of Illustrator, it would not select such an object if it had no fill, which made it easy to select multiple paths and points that were contained within an object with a simple click and drag gesture. Now, this is rendered impossible and makes the tool much more tedious to use.
This absolutely needs to be fixed!
3 votes
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