Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8147 results found
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Issue with align to key object tool moving objects off the workspace not by the selected distance
When I try to align with a key object, the objects move off of the workspace and not by the distance selected. I have created a video of the issue here: https://www.screencast.com/t/hz5lD32lOW
1 vote -
Cap Height setting not using Font Cap Height
Hello, the option for setting a size of a font by the font's specified cap height appears to be using a metric other than the cap height in at least one instance.
4 votesHi All,
Thanks for reporting this issue . We are unable to reproduce the issue at our end and would require help from your side to debug this issue and do an in-depth investigation around the same.
Please share the following details :
- Machine\OS details
- Files with which the issue is reproducible
- A small recording of the issue
Warm regards,
Aishwarya G Gadodia
Illustrator Team
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3 votes
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offset
In the past, when i made an offset path, after that i could make a "transform again"(cmd + d) but in this last versión (2021) i couldn't, is this a bug?
1 vote -
Latest Version just quits on its own
Luckily I was in front of my computer as it happened so I could save the current files that were open but without needing an update to Illustrator or the OS, the app suddenly just started a quit sequence on its own.
OS is Mac 11.2 Big Sur. Illustrator Version: 25.12 votes -
Pdf open in AI different than Adobe Acrobat Reader
Sometimes, when I open a pdf in adobe acrobat reader, everything is ok. Image is aligned correctly.
But, when i open same pdf in Adobe Illustrator, the image is not correctly placed in Artwork bounds.
- Work around to solve this: Object – Artboards – Fit to Artwork Bounds
Why is it always shown correctly in Adobe Acrobat reader, but not in Adobe Illustrator.1 vote -
Select Next Object Below
Running Windows 10 (64-bit) and the latest version of Adobe Illustrator. The bug I am experiencing is the shortcut to Select Next Object Below (Alt+Ctrl+[) is not working properly. Neither is the Select Next Object Above, nothing new is selected when I press the buttons, it remains on my already selected layer which is neither the top most or bottom most.
2 votes -
Align Left Not working, AI 25.2.1, Mac OSX 15.7
Align Left Not working with large and/or many grouped objects.
1 vote -
Illustrator v25.2.1 some excess cut after using shape builder tool or pathfinder
Im on macbook pro 2018
2,3 GHz Quad-Core Intel Core i5
8 GB 2133 MHz LPDDR3
Intel Iris Plus Graphics 655 1536 MBGot some issue wheen i created shape using shape builder tools, or pathfinder, i found some excess cut, and the shape moved on a small pixels.
in the outline view mode, the excess cut is dissapearing,
and when i turned off GPU rendering in preference, the excess is dissapearing too,then i compared v25.2.1 and v25.0, i dont found this problem in 25.0
becasue im trying to open the same file in different version of Adobe illustrator,…1 vote -
Can't place circle or square in middle of other circle or square.
On circle tool.
1) Draw a circle
2) Go to the middle of the circle to draw another cirlce.
3) It does not let me. (Changes to some selection tool)This did not used to happen in older versions of illustrator. When it changed I just lived with it, but working on a file now where I have to create a bunch of objects in middle of other objects and its driving me mad. Anyway to revert it back to the way it used to be? (probably worked fine in about 2010)
2 votes -
Locked Layers No Longer Safe?
I have the lock icon turned on, pull up Blob Brush or Text or any other tool, locked layers below still active. HELP!!
Layers also active when I turn them off completely (no eye icon).
Really need help, slowing down workflow a lot1 vote -
Bug d'affichage
Bonjour je possede illustrator 25.2 sur un systeme MAC os BIG SUR 11.2, je rencontre un bug d'affichage sur des courbes simples, il y a un trait qui apparait sur le tracé, voici 2 copies d'écran pour illustrer le problème.
merci d'avance.1 vote -
Just purchased new mac and Illustrator doesn't work
My old 2015 mac finally broke today and I purchased a brand new mac, all updated to newest software versions and now I am having nothing but issues with illustrator.
I used to run CS6 on my 2015 mac with 0 problems, now running CC and I literally cannot do my job.When I select an item it will not deselect unless I move the screen, If I move an item I cannot see where the item is until I move the screen. I cannot work like this, I use Illustrator to design and set up files for laser cutting…
1 vote -
variable font
There's some sort of bug in AI 25.2.1 where the variable font icon disappears after working for some time. A properly installed OT variable font doesn't have the icon to adjust its width axis.
1 vote -
Las acciones no se guardan correctamente
He guardado acciones para reproducirlas, pero cuando lo reproduzco no aparece todo lo que había hecho, de que sirve guardarlo si cuando lo vas a usar el resultado no es el que estas esperando, por favor arreglen eso, me estarían ahorrando un montón de tiempo, muchas gracias
1 vote -
GPU compativel indisponível
NVIDIA GeForce MX250
Driver não compatívelComo é possível que um equipamento novo não seja compatível com a versão de vosso software
1 vote -
Tutorials Won't Load in Illustrator
I click on a tutorial to launch in Illustrator and the tutorial doesn't appear.
4 votes -
Relinks the wrong pictures
Ai wouldn't save, so I tried restarting my computer, since it last time recovered everything, but this time it totally messed everything up in the recovering file. Things were missing and it kept asking me to replace pictures which in the end were replaced with the wrong ones, even though I relinked to the new location for each picture. Now Ai just seems to be super confused about all the links.
1 vote -
Saving always creates a .tmp file, can't see preview of the file and cannot import AI file to After Effects
as title says, my Illustrator 2020 (24.0.1) always creates a .tmp file whenever i save. I cant see a preview of the file when viewed on Finder. Lastly, I can't import the files i created using AI 2020 to After Effects - it only shows a blank artboard.
Files are saved with Create PDF compatible File ticked.
I have also tried resetting the Adobe PDF joboption settings.
So right now I have 2 AI's installed just so i can continue working with my files.
macOS High Sierra
version 10.13.621 votesRatchakrit Klongpayabal posted the below solution to fix this issue.
How to stop .tmp$$$ when export .png File from Avast Anti-virus
The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.
1. Go to Avast Antivirus user interface.
2. Select the protection tab.
3. Select ransomware shied.
4. Protected folder by Avast Ransomware shield will appear.
5. Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER\...\Pictures etc.)
6. When you select, the message of the selected folder and "Stop Protection" button will appear.
7. Click stop protection.after this procedure, you can export .png file or else and preview it as you please. Please try...
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Anchor point position is not precise as if snapped to an unknown grid
So, the issue is with the anchor point placement on the artboard. At one stage the bug happens and I am not free to move my anchor points where i want, or I create a new file and it happens from this moment on. It is not linked with any of the preferences, resolution, snap to grid etc.. I tried them all.
So I have to find a previously created file where that doesn't happen, replace the vector content, resize my file and I'm good to go.
When it happens I cannot: snap to point, snap to grid, scale is…
1 vote
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