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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8147 results found

  1. Overprint Setting & colour settings

    Issue one
    overprint cant be applied to groups, individual objects within that group remain unset to overprint, even tho the tick box claims its overprinting, it is not - this is misleading & downright dangerous

    further more the color issue shown in the video , your objects should not do that , it again expands the risk for error , basically all the print sensitive setting in AI latest version have stopped functioning logically if you ask me & really up the risk for errors in print, never mind that going through all objects individually is tedious & unnecessary, prolongs…

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  2. Colored corners in older illustrator vector drawings

    Opening older illustrator files, some corners are colored. It disappears only when moving a handle in the anchor point of this corner.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  3. Illustrator not opening Fusion 360 DXFs after 25.0.1

    The primary reason I use Illustrator (on my Intel Mac running Big Sur) is to further process the DXFs generated by Fusion 360 and prepare them for laser cutting. Recently, illustrator started opening these files as blank, even though online viewers display them just fine. According to internet research, this should have been fixed in version 25.0.1. However, after updating and reinstalling illustrator the issue persists. This is incredibly frustrating as my laser has been unused for a number of weeks as I can’t prepare files. Please fix!

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  4. Can't Pinch Zoom when the Free Transform tool is selected

    I'm using a MacBook Pro (2,9 GHz Quad-Core Intel Core i7) with MacOS 10.15.6 and can't Pinch Zoom when the free transform tool is selected. With other tools it works fine.

    6 votes

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    0 comments  ·  User Interface  ·  Admin →
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  5. Hi, why the corner widget is not showing in an expanded shape in my Mac desktop.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  6. Grid Repeat becomes Non-Native Art after exiting and reopening the file .

    Windows 10 OS and Latest version of Illustrator (April 19th, 2021).

    I created a grid repeat of a object group. Then saved the file. Then closed the file. Upon reopening the file the grid repeat has become a non-native art object which I cannot edit.

    The result was utter frustration.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  7. Illustrator crash dialogue on fresh relaunch

    Windows 10
    Illustrator 25.2.1

    Illustrator crashed over 5 days ago. Ever since, whether I close Illustrator properly or not, I receive the "Adobe Illustrator quit unexpectedly" dialogue box every time I open the app.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  8. Illustrator 2021 can't save with NVIDIA 1050

    With this new version i can't save any document. My laptop gets freeze and I have an NVIDIA GEFORCE 1050 plus an Intel Core I7 9th Gen.

    Please fix the compatibility with previous processors

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  9. Page size error and wrong PPI

    I have a big problem.
    I want to the print an A4 template (pixel size must be 2480 pixels x 3508 pixels print resolution), but if I open the template I see always this size 595 pixels x 842 pixels (screen resolution).
    I chance the PPI to 300 in Rasterize menu, but the page size remains the same.
    I hope you can help me.

    2 votes

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    1 comment  ·  Documents and Artboards  ·  Admin →
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  10. Cannot select objects near text object

    This is a bug and not an idea.

    I cannot seem to select object that are behind a text object, such as the black rectangle in this example. The blue line indicates the edge of the type area.

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  11. Falsely claims video drivers out of date

    Your last 2 or 3 updates, after updating & re-opening AI, it tells me my video card driver is out of date. I have updated everything it tells me to update, they are correct & latest versions. Still AI tells me this with a pop up stating 'I may have performance issues if I continue without updating drivers'.
    I've done all I can my end, had it checked by IT guys - can you look into it please?
    I run Windows10 PRo.

    Thank you.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  12. Toggle tool with CMD will not change back to current tool in 25.2

    OS X 10.14 Illustrator 25.2

    Using e.g. the pencil tool and switching temporarily to move tool will with pressed CMD key, often results in not changing back to current pencil tool after release of the CMD key.

    Works fine with 25.1 but does not work properly with 25.2.

    Especially while making hand drawings, where one changes often between pencil - move - eyedropper - this is quite annoying. Could you please fix this?

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  13. Illustrator reverts back to Style Elements instead of Presentation Attributes for svg

    BUG:

    Steps to reproduce:

    1. Open an SVG file.
    2. Save as; in the dialogue for CSS Properties select <Presentation Attributes>
    3. Continue working on the file, specifically by changing the art board size and other resizing activities.
    4. Save the file

    Expected:
    I expect that opening the file in a text editor will show that presentation attributes are used, such as fill=none

    Actual behaviour:
    The file now contains style elements plus layer names that were removed have been named to Layer 1

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  14. ￥マークが文字化けする

    Ai2020で制作したデータだと思います。Ai2021で開いたところ、「￥」が「＼」に文字化けします。

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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    Need More Info  ·  PCM Maro responded


    検証を行っていますが、各バージョンで再現できませんでした。

    最新リリースバージョン「ver.26.2.1」の新規作成ドキュメントで再現されるか、ご確認いただけますでしょうか？

    お手数をおかけいたしますが、よろしくお願いいたします。

    Illustrator チーム


  15. 곡률 도구, 펜 도구 고정점 작동 오류

    1. Illustrator v25.2.2
    2. 최신 업데이트 실행 3.문제 해결
    3. 곡률 도구, 펜 도구의 고정점이 원하는 곳에 찍히지 않고 고정점 위치 조절이 작동 안된다
    1 vote

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  16. Scale Tool dialog shows random values when real-time drawings is enabled

    To recreate is problem: First enable Real-time drawing. Then draw a box. With the Scale Tool window open, uniform scale the box 400%. Duplicate that box by holding down OPTION key while click and dragging the box. Click on the second box and open the Scale Tool window: when I do this I no longer see 400% in the scale percentage, instead I find completely random numbers and sometimes it selects non-uniform. This gets annoying after a while.

    10 votes

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    13 comments  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  17. Illustrator completely freezes and the only way to fix it is to completely restart my computer

    after I've been using Illustrator awhile it completely sort of freezes up, I can still move things on my art board but can't edit them or use any panels. When I click on the options they appear black until I hover over it and sometimes the editing window goes black. It doesn't let me save my document or close the program without completely restarting my computer. It has happened multiple times, I'll attach some pictures to show what I mean by it is just black.

    1 vote

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  18. text greyed out

    Help my text is greyed out on half of the paragraph when I save it. It is supposed to be black and fades out. I do not know how to fix this, I tried creating outlines on the text and updating the app, it didn't work.

    Adobe Illustrator 2021, on M1 chip , Mac OS Big Sur

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  19. Have to sign in every time I launch Illustrator

    Every time I launch program, on the same computer, same day, even if only a short time has passed, I have to sign in with Adobe Cloud credentials. I've signed out of the Creative Cloud Desktop app and signed in. Still happens after first launch. Painful.

    10 votes

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    5 comments  ·  Launch  ·  Admin →
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  20. inconsistent covert to artboard

    If I attempt tp select a pattern inner boundry to convert to an artboard it doesn't always work. In fact I have to keep tapping it like some secret atari code and maybe it only takes 2 min or maybe it never happens and I have to turn off the computer before I smash it. Please make the conversion to an artboard easier, or at least make it easier to export patterns into a file for use elsewhere. Right now you have 100s of different ways to do it and they each have a problem. This was the best way,…

    1 vote

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    0 comments  ·  Documents and Artboards  ·  Admin →
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