8142 results found

1. Create a new file icon bug in Illustrator 24.1 on macOS Catalina 10.15.4

   The Create new file icons are huge.

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   2 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Arrowheads

   Latest update breaks 30 years of arrowhead usage and procedure.
   I don't want to scroll thru 40 different heads.
   It's not necessary to break what was working for decades.

   2 votes

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   1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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3. Illustrator 24.1.3 Type tool and text refresh

   I've been experiencing an error and annoying Type tool bug since the last update to AI 24.1.3. It happens when I type something and later I go back to edit it (for example adding extra text, fixing a type) and the change does not appear to occur until I switch to Outline view. Alternatively, if I option-drag the text path the duplicate path shows the correct text. This is an old error (at least in appearance) that was fixed several versions ago and now it's back.

   1 vote

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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4. Color Shifting

   In Illustrator CS5.5 I was able to adjust color swatches by increments (IE: Cyan: 0 to Cyan: .025). Now, the color picker will round the color to the nearest whole number or push the color to a different number. I've tried using the recoloring feature and I get the same situation. It will work sometimes, but will more often not work and just round the color up or down and not retain the value I have entered to CMYK. I always check if my file is set to CMYK because I am in the printing industry. Now, I can't hit those colors I need because I'm locked into color adjustments that Illustrator want's to push to me which is not good in my line of work.

   I am using Illustrator CC 2020

   In Illustrator CS5.5 I was able to adjust color swatches by increments (IE: Cyan: 0 to Cyan: .025). Now, the color picker will round the color to the nearest whole number or push the color to a different number. I've tried using the recoloring feature and I get the same situation. It will work sometimes, but will more often not work and just round the color up or down and not retain the value I have entered to CMYK. I always check if my file is set to CMYK because I am in the printing industry. Now, I can't hit… more

   2 votes

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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5. Incorrect Transform Resizing

   When I resize an object in Illustrator by typing the exact number in the dimensions box it reverts it to be slightly off.

   For example (Attached images follow my example explanation below):
   I have a logo that is 2012.13px wide that I need to be 2000px wide. I should be able to simply type 2000px in the transform width box, but when I do it reverts it to 1999.998px wide. If I type in 2000px again it will stay at 1999.998px. The only way around it that I have found is to change it to something drastically different like 1000px width and then change it to the 2000px width. Then it finally sticks at the desired width of 2000px.

   I would like to say this is just a minor bug that I could deal with and just always have to manually adjust this multiple times to get it to stick. However, I also have a script that I often run that needs to size objects to a specific width or height and this same bug occurs. My script is set up to the exact diminsions in the code and is exhibiting the exact same errors that I see when working manually which means I dont have a user error with my code or script, this is a larger bug with Illustrator.

   Another thing that might be helpful for getting this bug resolved: I have found this error to occur most often when I am working on resizing grouped objects that contain vector shapes as well as text boxes with text.

   I am running Version 10.15.2 mac OS Catalina and also have the most updated version of Illustrator 2020.

   When I resize an object in Illustrator by typing the exact number in the dimensions box it reverts it to be slightly off.

   For example (Attached images follow my example explanation below):
   I have a logo that is 2012.13px wide that I need to be 2000px wide. I should be able to simply type 2000px in the transform width box, but when I do it reverts it to 1999.998px wide. If I type in 2000px again it will stay at 1999.998px. The only way around it that I have found is to change it to something drastically different like 1000px… more

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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6. Straight lines don’t allow to add points to their centers / middles

   So, I created a square, changed the line brush with something else, and then cut the 4 corners with scissor tool. Then, if I select the add anchor point tool, and click in the EXACT MIDDLE of the newly created line (which I cut from the square), it will not allow me to do so. It's just saying you only can add anchor point on the path line.

   Please help me Adobe...

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   4 votes

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   1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This is fixed in the latest Beta Build 29.5.0.15 — now straight lines allow to add a point at the center positions. Please check if this now behaves as expected and comment back.

   However, the team didn’t make it into the snapping feature requested in comments — to be able to snap to middles of any segment, curved or straight. If you need one, please upvote this split request.

7. Creating new paragraph or character style does not honor selected text

   https://helpx.adobe.com/au/illustrator/using/character-paragraph-styles.html

   ^ That page states you can select text, and click the new paragraph or character style button to create a new style that uses the selected text as a base. This does not work at all, it just creates a new style with Myriad and default settings.

   4 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Blur effect not working in the second opened svg document

   When I open two or more svg files containing blur effect, Illustrator applies blur only in the first opened document.

   This bug has been detected on Windows 10 using Illustrator version 24.1.1.

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   2 votes

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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9. "Curvature Tool" anchor points randomly deleting themselves

   When working with the curvature tool, the anchor points delete themselves. This seems to be happening when I alt+click on one to make a sharp corner, then go to place the next point, the previous point (sometime the two previous) will delete themselves and end the path, as if I'd finished and gone to another tool (for instance the direct select tool) when I have not and am still trying to draw the path with the curvature tool.

   Latest Version of Ai CC(just updated yesterday), Windows 10 (also latest update)

   1 vote

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   0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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10. The hinting not applied when export to JPG with anti-aliasing set to Hint in "Export for screen"

    When exporting a JPG using "Export for screen", the hint information applied in the anti-aliasing setting is not applied and the expected output cannot be obtained.

    environment / OSX10.13.6/Illustrator ver.24.0.0

    Step to reproduce.
    1. Files -> Export -> Export for screen
    2. Set the Format as "JPG 100" and click the Preferences icon.
    3. Choose "JPG100" and set the Antialias as "Hint".
    4. Click apply and export.

    Result : The Hint no applied.

    We need to get correct images like Illustrator ver.23.

    Workaround
    Use another functionality such as "Save for Web" or use Illustrator ver.23.

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    6 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Disabling 'Export in Background' in Preferences > File Handling helps to workaround the problem (until the actual fix). Make sure you enable 'Art Optimized (Supersampling)' as an anti-aliasing option in Export for Screens settings as well.

11. CS 6 was the best version of illustrator, then it's not good anymore

    CS 6 was the best version of illustrator, then it's not good anymore

    1 vote

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    0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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12. dimensions change when changing rgb to cmyk

    When I set a new artboard with specific pixel dimensions and ppi, I go to save the artwork as a JPEG and it completely changes my dimensions. I've played around with this for hours with no success. I've noticed that if I change the format from rgb to cmyk, this affects the size. This is a bug that needs to be fixed. Thanks

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Illustrator version 24.1.1 win. When I am saving my work in the pdf format, the background color is not visible.
    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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14. Save File

    We are still having save file issues. Illustrator will not save the file over a network or even at time to the desktop. Also please do say "this is not a generic issue" looking at all the posts below with the same problem it surely is.

    And please can we get moving on this. There seems a real lack of effort to fix these things. Whenever I read these posts you guys are always saying you have fixed the problem but the posts show that you have not, or you made the error occur again in another update. Very disappointed with the tech support effort and Adobe.

    We are still having save file issues. Illustrator will not save the file over a network or even at time to the desktop. Also please do say "this is not a generic issue" looking at all the posts below with the same problem it surely is.

    And please can we get moving on this. There seems a real lack of effort to fix these things. Whenever I read these posts you guys are always saying you have fixed the problem but the posts show that you have not, or you made the error occur again in another update. Very disappointed… more

    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Stroke smaller than 1pt creating spikes/anomalies on the curve

    Illustrator 2020 24.0.3
    macOS Catalina 10.15.2

    Need hairline stroke (.003pt) for one of my machines. When I outline Helvetica (Type>Create Outlines), and change the stroke to anything smaller than 1pt, the curves of the font blow out and create spikes. I've been using the same method for several years and this had only just now become an issue.

    Tried other fonts and only seems to happen on curves. If I try to use the file anyway and my machine does not recognize the file as having any data in it.

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    3 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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16. font display with SAMPLE overprinted in menu

    the attachment shows what I see when I open the type/font menu on my computer. need to resolve this please.
    thank you

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    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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17. on saving...

    Catalina / Illo 24.1.3 / 04-06-20 - tmp file created after error dialog window when saving document since update...?

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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18. Image Trace Bug?

    Every single image I trace and expand causes this effect. Is there a way to get rid of it?

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    2 votes

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    1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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19. Transform menu stuck in px when set to mm

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    3 votes

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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20. crash cc2020 24.0 when export rasterized file with spot colors

    Dear Sir. Madam,
    when I export psd file after rasterized CMYK plus SpotColor illustrator CC20 24.0 crash.
    please contact me for further information
    thank you
    Best Regards

    4 votes

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!