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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. 2020ファイルフォーマット、後方互換性の破壊

    iMac 27inch(2020/32GB/1TB/Corei5)
    macOS10.15.7

    リンク配置したJPG画像に対してエフェクトをかけると以前のバージョンのイラストレータ(ver.24およびver.25)でPGF部分を正常に認識できずにPDF部分より復元しようとする。

    再現手順
    1. ver.26.0.1にて新規ドキュメントを作成し、JPG画像を配置する。JPG画像自体は埋め込まずリンク画像としてあつかう。
    2. 配置画像に対して「効果→スタイライズ→ドロップシャドウ」のアピアランスを適用する。
    3. 2020形式で当該ファイルを保存。
    4. Illustrator2021にて当該ファイルを開くとネイティブ部分のデータを読み込めず、ダイアログが表示されPDF部分のデータよりリカバリを行おうとする。

    実際の結果
    旧バージョンにてIllustratorファイルを正常に開くことが出来ない。

    期待される結果
    2020形式で保存した場合、ver.24及び25にて従来のように正常にファイルを開くことができる。

    これはJPG画像をリンクとして配置したものにエフェクトを適用すると起こるようです。スタイライズのみならずトリムマークやPhotoshop効果等でも同様の症状が出ます。
    しかしながら、すべてのJPGで再現するわけではありません。条件を特定しようとしたのですが特定に至っていません。
    当該ファイルを添付いたしますので確認頂けると幸いです。

    3 votes

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    7 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →

    この問題が修正され、Creative Cloud デスクトップアプリケーションからインストール可能な最新の「Illustrator プレリリースビルド ver.26.0.2」でご確認いただけます。

    Illustrator プレリリースビルドをご利用いただくには、Illustrator プレリリースプログラムに参加していただく必要がございます。

    プレリリースへの参加、およびビルドをご利用いただくには、以下の手順に従ってください。

    1. Illustrator プレリリースプログラムに参加されていない場合は、下記リンクをクリックしてサブスクリプションで使用されている Adobe ID でログインし、下記のいづれかのプレリリースプログラムに参加してください。
     ・「Illustrator 日本語版」プレリリース(日本語で運営):https://www.adobeprerelease.com/beta/77911586-E34E-46C1-FE68-025B89BDE1BE
     ・「Illustrator CC」プレリリース(英語で運営):https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713

    2. プログラム参加後にプレリリース契約に同意します。(この同意を行わないとビルドは表示されません)
    3. Creative Cloud デスクトップアプリケーションのアプリウィンドウの左パネルの「プレリリース」を選択します。
    4. プレリリースのリストから「Illustrator (Prerelease)」の「インストール」をクリックして、「Illustrator Prerelease 26.0.2」をインストールします。(Illustrator プレリリースビルドは、既存のインストールされた製品版を置き換えるものではなく、別フォルダーにインストールされます)

    >プレリリースビルドがご利用可能な皆様、

    この問題が修正されたかどうかをコメントいただけると幸いです。

    よろしくお願いいたします。
    Illustrator チーム

  2. Drop Shadow Deletion Crashes Illustrator

    I can apply a drop shadow to a shape, and then when I copy & paste that shape and try to remove the drop shadow from the copied version, the application crashes.

    41 votes

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    24 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  3. Overprint and darken doesn't work properly when it doesn't exist a background color.

    When we use darken+overprint in objects that are over some background, we don't have a problem. But if we don't have a background it does the similar to a multiply appearance.

    Is there a way to fix this problem?
    Please see the photos attached.

    5 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  4. effcts, Apperance, Graphic desings

    will not do any commands! No drop shadows! Its bugging on all my work!

    1 vote

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  5. Illustrator's Round Outline Bevel with Standard Lighting Causes Weird Shadow

    Added a custom "round outline" bevel with "standard" lighting and ended up with a weird shadow effect in the upper-right corner of the 'g' in this logo that I can't seem to get straightened out. It seems to be a bug in the overall process.

    1 vote

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3D effect cropping text when raytrace is on

    When I apply a 3D effect on a text, the effect crops the borders of the text. This happens when the raytrace render is on.

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bug eyedrop - contagocce

    the dropper sometimes does not detect the transparency of a layer.
    I have already checked in the dropper settings and the transparency is activated.
    after a short interval of time, on the same file, same levels, the dropper no longer detects the transparency but is limited to the appearance
    I report a bug to be fixed.

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  8. ドロップシャドウの一部だけが解像度が低い

    macOS Catalina (Ver. 10.15.7)
    Illustrator 2021
    ラスタライズ効果設定の解像度が「350ppi」に設定されている状態で、複数箇所でドロップシャドウを使用しているファイルがあり、作業前はすべてのドロップシャドウが正しい350ppiの状態(表示)だったが、編集作業終了時に1箇所だけドロップシャドウの表示が、72ppi程度の解像度に変わっていた。
    色々と動作検証をしてみましたが同様の状態にできず、原因不明です。
    低解像度のドロップシャドウ部分は表示のみではなく出力した際も低解像度のままとなっており、ドロップシャドウ部分に変更を加えたり、コピペしたりすると正しい表示に戻るようです。

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator 製品フィードバックへご協力いただきありがとうございます。

    ご報告いただいた「部分的にラスタライズされる解像度が違っている」という現象ですが、再現できませんでした。

    いくつか質問させていただきます。

    1. 「検証したが同様の状態にできず」ということですが、問題が発生したのは当該データのみですか?

    2. 問題が発生するデータを他のマシンで開いても再現しますか?

    3. 検証用に再現データをご提供いただけますか?

    以上、お手数をおかけいたしますが、よろしくお願いいたします。

    Illustrator チーム

  9. Custom Colors convert to CMYK automatically, when we set "Effect->Blur->Gaussian Blur".

    When we apply Effect->Blur->Gaussian blur an object with a custom color, it will be converted to CMYK color in overprint preview mode.
    Also, when we export PDF, it will convert to CMYK.

    Illustrator ver.24.2
    OSX 10.13.6

    The steps you were taking when you experienced the issues
    1. To make pathItems that colored Custom color.
    2. Select it and apply Effect->Blur->Gaussian Blur.
    3. Open Separation preview panel and check Overprint preview.
    4. Custom color objects seem to convert to CMYK.
    5. To export it to PDF, the custom color will discard and convert to CMYK.

    Your expected result
    We lose custom…

    67 votes

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    18 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  10. 3d-Kreisel Darstellung und Renderfehler | 3d rotate render error

    3d renderings are perse buggy (see PDF) create invisible geometries (although switched off), render errors on the assembly line.

    The preview is miserable. I can't explain this to any customer, nor can I expect them to! In part, AI files were invited to be transparent in places where they shouldn't be.

    I have been using Illustator since 1990 and there is no other program that is as buggy and impractical as Illustrator. Fast is different.


    German:
    Die Vorschau ist miserabel. Das kann ich keinem Kunden erklären, noch zumuten! Zum Teil werden eingeladen AI-Dateien an Stellen transparent, an dem sie es…

    1 vote

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    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  11. Drop shadow jagged edge on placed images

    When applying drop shadows on high quality png or psd images placed into illustrator, the edges end up jagged.

    2 votes

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  12. Clean Up command bug

    Appearance fields are sometimes deleted when I do command Clean Up. This is a bug and needs to be resolved. As it looks in the video.
    AI 25.2.0.220

    3 votes

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    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  13. Stop rasterizing the gradient on an object when expanding its appearance

    When you expand the appearance of an object with a gradient, the gradient is rasterized, which I believe, defeats the purpose of using it considering the results. The resulting image has a lot of erroneous White specs. If there is a stroke aligned to the center, it creates two layers with the same gradient, which means you have to unite them with pathfinder. A layer that's shaped the same as the rasterized object with the gradient is the color gray.

    The workaround is to apply a solid color, then expand, then reapply the gradient, but it took me some time…

    1 vote

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    5 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  14. Crash when I add an FX to the object.

    Illustrator 26
    M1
    macOS Monterey

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  15. Deleting Effect Causes Crash

    Any time I try to delete an effect from an object, illustrator crashes.

    9 votes

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    9 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  16. Transparency mask bug

    Pasting objects from the clipboard inside the Transparency mask mode doesn't work when the "Paste remember layer" feature is turned on inside the Layers panel.

    2 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  17. Graphic Styles lost, duplicated and hard to manage in general.

    I have painstakingly applied graphic styles to hundreds of icons (the final icon library is for a large CAD application and comprises nearly 2600 icons) but all of a sudden, the styles are not recognised any more. Objects are still graphically the same but when I select an object, the styles panel does not light up where it should.
    I have been having trouble getting graphic styles to work properly with styles getting duplicated and the very clunky way of saving and reapplying graphic styles to objects. This issue just makes me think I shouldn't bother. What are Graphic Styles…

    2 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  18. [BUG] .PNGs displaying as though they have a drop shadow

    .png files are displaying as though a drop shadow has been added to them - files display correctly in Photoshop. Document I've been working in is CMYK.

    Windows 10 Enterprise
    Illustrator 25.4.1

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  19. Gradient along a stroke blend

    When blending 2 gradient strokes (gradient along stroke) the blend orientation does not stay consistent with the 2 original strokes. I know I can get the required results with gradient within a stroke or converting outline path etc but I need to get it to work using 'gradient along stoke' for my purposes.

    2 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  20. Overprint and darken doesn't work properly when it doesn't exist a background color.

    Illustrator 25.4.1 (64 bit) in Windows 10

    When we use darken+overprint in objects that are over some background, we don't have a problem. But if we don't have a background it does the similar to a multiply appearance.

    Is there a way to fix this problem?
    Please see the photos attached.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
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