8140 results found

1. EPS Saving

   Whenever I try saving a file as an EPS one, it continuously keeps separating my art boards into their own files, when I need them to stay in one sole file (as it should). This has happened on my personal macbook and the one I use at work various times and is setting back print jobs. Can we go back to retaining files on one until specified to not?

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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2. illustrator brushtool NOT displaying brush stoke in realtime

   I'm using quadro 2000 + 24GB Ram + dual xeon x5650.
   But when i using brush tool, turn on GPU performance.
   illustrator brush tool NOT displaying brush stoke in real times when i drawing. It work when i turn off GPU performance.

   ps: my system work fine AI 2018

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   3 comments  ·  Tools  ·  Delete…  ·  Admin →
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3. Text entry error when naming Adobe CC library items

   First of all, great to see CC libraries getting some love with the addition of groups. I'd love to see further refinements, as I use CC libraries for all projects.

   One issue I'm having with V23.01 on a Mac (Mojave V10.14.3) is with naming CC library items I've just dragged into the Libraries panel. The behavior I'd expect to see would be for the new item's name field to get keyboard focus, allowing me to immediately type in the name of the item I'd just added.

   Currently, the item gets a default name (e.g. "Artwork 1," "Artwork 2," etc.). If I immediately double-click the newly dragged item to name it, the default name gets focus, and I'm able to start typing my new name. Unfortunately, after three characters or so, the characters I've typed delete, and the field loses focus, requiring me to double-click the field and re-type (which usually works the second time).

   First of all, great to see CC libraries getting some love with the addition of groups. I'd love to see further refinements, as I use CC libraries for all projects.

   One issue I'm having with V23.01 on a Mac (Mojave V10.14.3) is with naming CC library items I've just dragged into the Libraries panel. The behavior I'd expect to see would be for the new item's name field to get keyboard focus, allowing me to immediately type in the name of the item I'd just added.

   Currently, the item gets a default name (e.g. "Artwork 1," "Artwork 2," etc.). If… more

   3 votes

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   2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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4. my shift, control, option and command keys are not working

   iMac v. 10.14.5 (18F132)
   (Retina 5K, 27-inch, 2017)
   Processor 3.8 GHz Intel Core i5
   Memory 16 GB 2400 MHz DDR4
   Illustrator 23.0.4

   I don't know exactly when it started, but I cannot use my shift, control, command, or option keys. They work perfectly fine in combinations like shift+w, shift+arrows or command+c, and so on. They work from my Wacom, but not from the keyboard. It seems like I have the same issue in Photoshop.

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   0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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5. Can't drag a color swatch onto a gradient color stop

   macOS High Sierra, then Mojave 10.14.3
   iMac 2017
   Processor 3.4 GHz Intel Core i5
   Memory 24 GB 2400 MHz DDR4
   Graphics Radeon Pro 570 4096 MB

   I used to be able to drag a color swatch onto the color stops on the gradient slider, replacing the existing colors on the slider. Now, in Illustrator 2019, the vast majority of the time it only adds the color swatch as an additional stop instead of replacing it. So the gradient will go from 2 stops to 3 despite me only wanting to replace one of the 2 colors in it. I can just drag the extra stop off of it to work around this, but it’s just another little thing that slows me down.

   macOS High Sierra, then Mojave 10.14.3
   iMac 2017
   Processor 3.4 GHz Intel Core i5
   Memory 24 GB 2400 MHz DDR4
   Graphics Radeon Pro 570 4096 MB

   I used to be able to drag a color swatch onto the color stops on the gradient slider, replacing the existing colors on the slider. Now, in Illustrator 2019, the vast majority of the time it only adds the color swatch as an additional stop instead of replacing it. So the gradient will go from 2 stops to 3 despite me only wanting to replace one of the 2 colors in it. I can… more

   4 votes

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

6. The operation cannot complete because of an unknown error [NOKY]
   6 votes

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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7. Type size not working after scaling text with transform/scale

   After selecting a line of type with the selection tool, and then scaling it with right click, transform / scale / 'percentage' , I can then no longer assign different type sizes in pixels or points to the text using the text tool.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Ai 23: Layer control panel, problems with names containing underline characters

   case 1:
   Adobe Illustrator Version 23.0.3 (64-Bit) Windows 10
   To reproduce:
   • Create a blank document
   • Create a new text object with the text "texttext"
   • Give the text object the name "namename" in the Layers control panel
   • "File->Save under" as svg, Klick Button OK
   . Klick Button "SVG code ... "
   -> result:
   <text id="name_x5F_name" transform="matrix(1 0 0 1 224 116.52)" class="st1 st2">text_text </text>

   -> expected result:
   <text id="name_name" transform="matrix(1 0 0 1 224 116.52)" class="st1 st2">text_text </text>

   see testAI23.ai, testAI23.svg

   case 2:
   AI19: Adobe Illustrator Version 19.1.1 (64-Bit) Windows 10 2015.1.1
   see attachments: two files saved with AI19, produced just as in case 1 described)
   AI23: Adobe Illustrator Version 23.0.3 (64-Bit) Windows 10
   To reproduce:
   • Open file testAI19.txt (see attachment) with AI23
   • open layer control window
   • look at the text with id="name name"
   • the underline "name_name" is missing

   . open with a text-editor file "testAI.svg.
   . you can see the correct id
   <text id="name_name" transform="matrix(1 0 0 1 97.6812 66.7085)" font-family="'MyriadPro-Regular'" font-size="12px">text_text</text>

   case 1:
   Adobe Illustrator Version 23.0.3 (64-Bit) Windows 10
   To reproduce:
   • Create a blank document
   • Create a new text object with the text "texttext"
   • Give the text object the name "namename" in the Layers control panel
   • "File->Save under" as svg, Klick Button OK
   . Klick Button "SVG code ... "
   -> result:
   <text id="name_x5F_name" transform="matrix(1 0 0 1 224 116.52)" class="st1 st2">text_text </text>

   -> expected result:
   <text id="name_name" transform="matrix(1 0 0 1 224 116.52)" class="st1 st2">text_text </text>

   see testAI23.ai, testAI23.svg

   case 2:
   AI19: Adobe Illustrator Version 19.1.1 (64-Bit) Windows 10 2015.1.1
   see attachments: two… more

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9. Mouse scrolling

   Mouse wheel scrolling is almost non-responsive.

   Whether I want to scroll up or down, or zoom using the alt key, the mousewheel is almost non-responsive. Only scrolling 1 or 2 frames for every 6-10 mouse wheel scrolls.

   Mouse wheel scroll works fine on Photoshop and Indesign. Only Illustrator presenting this issue

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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10. Workspace Bug

    Have a strange bug. Have Dual Cinema displays with all of my palettes on one monitor. Saved workspace for this configuration. If I click to toggle between fill/stroke it resets my workspace and moves all of my palettes over to my first monitor but only in the bottom right 1/4 of the screen. If i hit "x' to toggle between fill/stroke this doesn't happen.

    cc 23.0.1 Mojave 10.14.1

    6 votes

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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11. Placeholder text Preference 06222019

    I cannot untick/unselect Fill New Text Objects with Placeholder Text in preferences. I have the latest version 23.0.3
    Windows 10 Pro

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12. Underscores in SVG id attributes won't get their CSS styles applied

    When using ids in SVG elements with underscores in them, their styles won't be applied when opened in Illustrator.

    Attached is a 281 bytes file showing the problem. Opening it in Illustrator should show the square being red.

    From the XML spec:
    Note that COLON, HYPHEN-MINUS, FULL STOP (period), LOW LINE (underscore), and MIDDLE DOT are explicitly permitted.

    https://www.w3.org/TR/2008/REC-xml-20081126/#sec-common-syn

    3 votes

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    6 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. FONT - HWT REPUBLIC GOTHIC OUTLINE

    I was using this font free from adobe and now it doesn't show up anymore, i signed in to adobe and it says its active on my account but again its not on illustrator anymore. Does anyone know how to fix this?

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    0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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14. Top Ruler Overlaps with top bar

    The units on the top ruler overlaps with the top bar. The values are cut off.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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15. 23.0.1 Windows 10: Screen goes black frequently

    23.0.1 Windows 10: Illustrator causes screen to go black frequently. This usually occurs when saving a document

    6 votes

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    4 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

16. Horizontal Lines

    I always get these horizontal lines that show up when I'm scrolling down an illustrator file. They completely cover the screen and then go away if I zoom even a little bit. Figured this was a bug that would get fixed with an update but it has continued ever since I first downloaded the app. It only happens when I click tab to hide the menus and toolbars. Tab will also make them disappear. Assuming this is not normal, anyone else getting this??

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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17. Bezier Curves break on circles when compounding shapes.

    1) Windows 10, Illustrator 23.0.3(64bit)
    2) Experienced a bug while compounding a shape into a circle, this managed to break the Bezier curve. This became an issue with a plot cutter slicing from one point to another in graphics production. The issue can be seen when compounding a shape. After using the pathfinder to minus a shape, two live corner appear in the center of the selection. When pulled the live corners on the circle create angled points.

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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18. Fill with overprint set does not align with the path

    Paths not aligned to fill or actual graphic on Illustrator 23.0.3 (CC 2019).

    Not sure when it happens or how but it will randomly not move the fill with the path lines. Changing the colour or selecting some edges of the path will make it bounce to the correct position.

    The file will print with the fill moved.

    Once it is corrected it you can't undo problem without reopening the file that is saved like this.

    My best guess and only thing I have noticed different about this paths that are wrong is it has a overprint fill turned on. Turning that off also corrects it but almost doing anything corrects it.

    I attached a AI with the problem.

    Paths not aligned to fill or actual graphic on Illustrator 23.0.3 (CC 2019).

    Not sure when it happens or how but it will randomly not move the fill with the path lines. Changing the colour or selecting some edges of the path will make it bounce to the correct position.

    The file will print with the fill moved.

    Once it is corrected it you can't undo problem without reopening the file that is saved like this.

    My best guess and only thing I have noticed different about this paths that are wrong is it has a overprint fill turned on.… more

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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19. Unable to export Artboards as SVG

    The AI does export to SVG. I have used this constantly in the previous version, but the new version will not save the image in SVG format using the Export for Screens option.

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    117 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

20. duplicated drawings when saving or exporting

    On AI CC 2019, when I save file for laser cutting machine compatibility, i.e. as a previous version or PDF format, it appears that my drawing is duplicated on itself (as if I did copy then paste in front). That never happened with AI CC 2018.
    Any idea?
    Thx!

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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