Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7689 results found
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Expanded pucker/bloat effect is a circle or ellipse in SVG
Windows 10, Illustrator 23.0.1
- Create a circle or an equilateral rectangle.
- Apply the Pucker & Bloat effect; either one will do.
- Expand appearance. Check that the effects are now regular paths.
- File > Save As > SVG Result: Either check the saved SVG or view the code. The shape that was a circle will be generated as a circle, the rectangle will be an ellipse.
Expected result: The SVG displays the paths as they appear in Illustrator.
1 voteNo longer happening in latest builds.
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Too many bugs. Laggy!
Too much bugs.. Can't open two files at the same time. Stuck at the Recent files screen. Regret getting this version installed.. Nobody check this in adobe before it goes live for download? We are not testers, we pay to use it in our companies for our clients. Do not release new versions full of bugs pls! I beg you ADOBE!
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Distribution tools and selected points.
In the new update v23.0, when you select individual points the distribution tools don't work correctly.
2 votes -
Gestures Broken
Gestures (e.g. pinch to zoom, two finger panning) don't work in Illustrator for me anymore. They used to work just fine on both my Wacom tablet and laptop's touchpad, but now don't work for either. They work in Photoshop, just not Illustrator, so I'm not sure if it's an option that's been deselected or an actual bug, but I can't find the option if so. I can usually scroll vertically, pinch to zoom sometimes scrolls horizontally instead, and I can't use gestures to actually zoom at all.
OS: Windows 10
Version: Illustrator 201738 votesI am glad to update that this issue was fixed in 23.0.5 release.
Thank you for all the feedback.
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Freeform gradient line stops disappearing
The freeform gradient tool is very cool in its flexibility but I have encountered some major bugs with the line option. I can create the line stops but if I change the opacity of a stop from 100% then stops along the line most of the time one or more stops disappear.
Sometimes just clicking or clicking and moving a stop makes stops disappear as well.
It makes the tool unusable. Hopefully, it will become more reliable in a future release.
1 vote -
Shortcut not working
Win10 cc2019 azerty KB : CTRL + ; shortcut (hide guides does not work for no apparent reason.) If I try to assign another combo CTRL + , it works fine. Any reason why ?
1 vote -
An installed font doesn’t get found when its name is typed in a search field
I'm missing fonts that used to show up in my list. What happened to my favorites? I started typing the missing font name in search and it showed up briefly and then disappeared. From then on every time I tried to search for it again the cursor jumped around and started typing nonsense.
2 votes -
eye dropper
the eye dropper is not picking up stroke weight
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Image Trace over a white square on color mode with 2 colors crashes Illustrator
This is a bug that happens on all versions of Illustrator, even CC 2019, and regardless of OS.
It's very specific, but here are the steps:
Create a new document. Color Mode doesn't matter.
Draw a square with only a white fill.
Rasterize it. Resolution and color mode doesn't matter.
Run Image Trace on it
In the Image Trace settings, set the Mode to Color and the number of colors set to 2.
Illustrator will crash.
Try it out! The expected result is probably just the same as if the number of colors was set to 3 or anything else…2 votes -
Random selections and wandering selection tool
When selecting and deselecting layers, the software will select and deselect other layers on its own. The selection tool and text tool will wander on its own all over the screen when trying to select or add text.
2 votes -
Illustrator ignores ‘Use Preview Bounds’ setting unless multiple objects are selected
Not much more to say. Single object selected? Bounding box ignores the object's stroke. Multiple objects selected? Bounding box encompasses the stroke.
MacOS Mojave 10.14.2
Illustrator 23.0.1Attached is a video demonstrating the issue.
1 vote -
Workspace window falls off the page
The newest update does not fix the issue I am having with the workspace window falling off the page when I try to drag the bottom right corner to better fit my art/desktop as needed. Does not respond to the position of my mouse, I have to over exaggerate where I want it while I click and drag my mouse.
1 voteKimberly, the image you attached to the report is not related to it, and shows a screenshot of the UV page instead.
So if you are still having this problem, please provide a proper screenshot or maybe a video even, if necessary. Either way, please comment back on this.
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What video formats can we upload to bug requests?
I used to be able to upload videos to the bug reports but now no matter what format I seem to choose, I get a note that the format cannot upload. Furthermore, the bug report gets posted anyway without notice so if I try to upload a different format the post is double posted.
Can you please tell us what types of formats are allowed?
Can you change the bug report form so that when an unsupported video format is selected there's a warning or indication before pressing the post idea button OR if an unsupported format is selected and…
1 voteWe receive videos in form of .mov, .mp4 and at times even .mpg.
This portal allows attachments up to 50 mb and you can use any format for it. Is it possible there is a software or an browser extention that is troubling you. Can you please try this bug form from another browser or computer. -
Missing workspace when using external monitors
When I use my external Monitors (Dell, only 3 month old) in combination with my newest generation MacBook Pro Illustrator crashes all the time when the monitors are set into standby-mode. Strange to say this issue only appears when the monitors are in standby-mode for more than 10 Seconds!
After 10 seconds waking them up illustrator only shows one of my tool-options. No toolbar, oder canvas. At the moment it's really hard for me to work with this issue because i need to restart illustrator all the time to get rid of it.
in my overview illustrator shows up, but…
1 vote -
Move tool also pans the view
When ever I move an object the view also moves, it is very disconcerting. Never experienced this before using lower versions.
2 votes -
OPEN WITH default app
Since the new update 23.0.1 it is not more possible to start a file default with illustrator.
i tried several times installing and unistalling illustrator different versions.
the problem persist.after 7 installations of new and old versions, removing all files from regirtry i
Now i installed both, CC2019 and CC2018, and the same, it is not possible to change starts only default with cc2018.
(or other apps) but never with CC2019i can start only illustarator 2019 with "open with" on this one time way works.
asus gt752v
Windows 10 see attached screnshot.
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Rendered text doesn't match its edges or its true state visible in Outline mode
Text content differs from edges and "path preview" (Cmd Y) to print preview (or GPU).
In my example, the word "Optipro" appears at the GPU Preview and disappears when I use the Cmd Y preview.2 votesI could not understand much looking at the screenshots.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Tabs captions are missing, Home screen is visible through the hole
Above the top ruler I should be able to see a tab, or multiple tabs when several files are open. However all that is shown is a cropped "Ai" ident. This means the only way I can flick between files is by through "Window" in the top panel.
4 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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'Edit SVG Filter' quote bug
The 'Edit SVG Filter' window text entry auto-replaces " with “ , invalidating the markup.
3 votesHello Isa,
We can confirm the issue and are sorry that you experience it. We are working on a fix for this issue.
Thanks for reporting the issue.
Dirk
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Circle size change when rotating
When I rotate a perfect circle, the size changes up to .004”. A 15”x15” circle, when rotated 17.184° becomes a 15.004”x15.004” circle. I know it may sound trivial, but I’m creating technical drawings that have to be accurate to the ten thousandths of an inch.
2 votesI am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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