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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7358 results found

  1. Can't see anchor point and handles of paths after breaking link to symbol.

    1. Version 21.1.0
    2. Draw the circle or any other simple shape, convert it to symbol then break link to symbol. Choose Direct selection tool and click on any anchor point. As result you will not see the handles of any point. The handles are shown only in isolation mode or outline mode but not in basic prewiew mode.
    8 votes

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    6 comments  ·  Tools  ·  Admin →
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    Hi,
    We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
    Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#Checkforupdates

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  2. Illustrator quits unexpectedly when my script run for long

    When I open Illustrator in my MacOS Sierra 10.12.5 and run my script, after 10-20 min Illustrator quits unexpectedly and this log shows up.

    Process: Adobe Illustrator [668]
    Path: /Applications/Adobe Illustrator CC 2018/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier: com.adobe.illustrator
    Version: 22.0.1 (22.0.1)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Adobe Illustrator [668]
    User ID: 501

    Date/Time: 2018-03-22 11:55:00.252 +0400
    OS Version: Mac OS X 10.12.5 (16F2073)
    Report Version: 12
    Anonymous UUID: 275016EB-9652-BDEE-B228-38BD1F63F6C7

    Time Awake Since Boot: 5800 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXCCRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXC

    1 vote

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  3. Radial gradient generates broken CSS

    Illustrator CC 22.1. To reproduce, create a rectangle with fill set to any radial gradient. Name the rectangle, open CSS Properties window. Observe the generated CSS:

    .GradientBox
    {
    background : -moz-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
    background : -webkit-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
    background : -webkit-gradient(radial,50% 50% ,0 , 50% 50%, 272.12 ,color-stop(0,rgba(255, 255, 255, 1) ),color-stop(1,rgba(0, 0, 0, 1) ));
    background : -o-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
    background : -ms-radial-gradient(50% 50%, circle farthest-corner,…

    2 votes

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    0 comments  ·  Gradients  ·  Admin →
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  4. adobe illustrator link images broken between mac and windows client

    adobe illustrator link images broken between mac and windows client (if link images not on the same path as illustrator file)

    2 votes

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  5. Smart Guides not working in Illustrator CC 2018 even after I turn on snap to pixel

    Smart Guides had not worked for me in a long time now. I update illustrator regulary and have snap to pixel turned off.

    I have been using illustrator for over 13 years so I know all the tricks and methods and this drives me nuts.

    In Sketchapp for example I select the object, hold the alt key and it will show me all the margins and distances around the selected object. That is a time saver.

    5 votes

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    2 comments  ·  Performance  ·  Admin →
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  6. Can't assign keyboard shortcut to Properties panel

    It is not possible to assign a keyboard shortcut to the new Properties panel because it does not appear in the Edit>Keyboard Shortcuts dialogue.

    2 votes

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    Hi,

    This has been fixed in recent release. Please upgrade to latest version of Illustrator to get the fix.

    Thanks
    Anish Kumar
    Illustrator Team

  7. Left Mouse Button Single Click Acts Like Double Click

    This only seems to happen in Adobe Illustrator CC 2018 and Adobe Bridge. I'll single click on a file to select it and it will open as if it has been double clicked. This happens intermittently. I've checked all the mouse settings and nothing has changed.

    5 votes

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    0 comments  ·  Performance  ·  Admin →
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  8. color on screen looks different if cmyk or spot

    this is a problem i found in illustrator, indesign and photoshop cc.
    i create a gradient, say from 100% to 0% of cyan (c100 m0 y0 k0). (the color is not important)
    than i create another gradient, from 100% to 0% of cyan (c100 m0 y0 k0), but spot color.
    than i active 'overprint preview'.
    on screen, the 2 color look different, and it's wrong.
    we have the same color, the same gradient, so it MUST look the same.

    5 votes

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  9. Asset Export panel list view trims filenames to approx 24 characters

    Asset Export list view should show full file name or clip to panel width. As it stands, my file names are being trimmed even though there is plenty of room to show the full name.

    3 votes

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  10. Dotted line stroke defaults to 0 dash 1000 gap

    BUG:
    Dotted line stroke defaults to 0 dash 1000 gap.
    Illustrator 22.0.1
    Trying to make a dotted (circles) line (2 pt. line with rounded caps) with 0 stroke and 3 gap.
    Defaults to 0 dash 1000 gap.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  11. Can't expand toolbar icons

    Working in 22.0.1 on Mac OS 10.12.6, I can no longer expand a tool to use a hidden alternate, unless I use a keyboard shortcut. When holding down on the mouse button to select, nothing happens.

    4 votes

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    3 comments  ·  Tools  ·  Admin →
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  12. freezing after using brush tool

    seems like this program is not going to work, just updated after being away from PC for 3 months (for work). Using brush tool freezes program. can use hot keys to change mouse, also can save. But can not move canvas, zoom in/out or continue painting.

    windows 10 64 bit.
    illustrator 22.0

    5 votes

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    0 comments  ·  Tools  ·  Admin →
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  13. CMYK values changes

    On opening existing file and embedded profile mismatch, selecting "Convert doument's colors to the working space". will change K=100% to black defined in all CMYK values.
    However opening the file keeping embeeded profile and hereafter assign the profile keeps the values intact

    5 votes

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  14. Export As SVG with 0 decimals fails in handling closed bezier curves

    When using “Export for Screens…” or “Export As…” for exporting an SVG and setting the number of decimals to 0, the exporter succeeds in encoding primitives like rects, ellipses, circles and polygons, using only integers for their coordinates – but when your artwork contains any closed bezier curves (e.g. drawn with the pen tool or derived from a font) the resulting path elements will look something like <path d="M0,0Z"/> or <path d="M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0Z"/>

    What’s surprising about the bug is that the export of non-closed bezier curves works just fine.

    Steps to reproduce:
    - Create a new Illustrator file
    - Draw a custom…

    4 votes

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  15. Color cracking after update..

    1. version 22.0.1
    2. (After update new version) when I move object or screen(use Hand tool), colors are cracking like attached files...
    3 votes

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  16. Units constantly auto resets to inches on every new document no matter how many times the preferences are set to point.. This bug needs a f

    The most current version of Illustrator auto resets to inches for units with every new document created. I have set preferences for points, quit Illustrator and relaunched to create a new document and preferences default back to inches. This is a bug that needs a fix.

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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  17. file does not keep imported and applied paragraph styles after saving the file

    1. Illustrator 16.0.4 (CS6) Mac OS 10.11.6
    2. After applying imported paragraph styles, I can save the file, but when reopening the style effects have gone. Tried to erase the preferences etc. but it reappears not immediately, but after two or three steps for sure... What can I do?
    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  18. Charts and Graphs: x-axis number values shift when revising data in a bar graph

    When reconfiguring a bar chart with new data (as opposed to creating a new chart), the values at the bottom x-axis will shift on their y-axis, or in other words, their baseline will shift.

    5 votes

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    2 comments  ·  Other...  ·  Admin →
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  19. Dropdown menu cut off

    When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.

    I'm working with Adobe Illustrator CC 2017…

    3 votes

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  20. 3 votes

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