Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8135 results found
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Installing new fonts don't automatically list in Illustrator unless I restart the App.
When I activate a new font in my font management app (in this case FontExplorer), the font doesn't show up in Illustrator. I have to quit Illustrator and reopen it in order to see the new font. In the past I didn't have this issue only in recent updates to Illustrator. Is there a way to fix this?
6 votes -
gpu view shows nonexistent shapes
when i view using GPU it shows nonexistent triangular shapes which i can't even select
1 vote -
Complete system crash when using Puppet Wrap tool
Upon first time using Puppet Wrap tool, complete system crash. All programs and entire machine turn off. Now if I have Illustrator open for 5+ mins my machine shuts off.
macOS Mojave v10.14
iMac Late 20141 vote -
File Bloat
I was tearing my hair out working with a file using multiple images containing patterns inside snowflakes. Every time I saved the file it got bigger and bigger even when nothing had changed except I was trying to rasterize images which was suggested to reduce file size. Finally after reading many other illustrator forum comments on this issue, someone suggested copying all the content and pasting it to a brand new file artboard. I did this and started an entirely new file with the same artwork, and when I saved this new file it it went from 240 MB to…
1 vote -
1 vote
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Warp options preview malfunction Illustrator 22.0.1 PC version
When using the Warp Options dialog, unchecking the Preview box does not show the original object form (doesn't do anything). Then with the preview button unchecked, if I change to a different warp style, the object remains in the previously-selected style until I check the preview box.
10 votes -
New Project Screen Overflows Window
When I create a new document in Illustrator (either by clicking "Create New" or by using Ctrl-N), the New Project screen overflows the window so that the document setup bar is cut off. When the window is smaller, the leftmost edge of the bar is visible; when the window is fullscreen, none of the bar is visible. (See attached screenshots.)
This has been going on for several weeks. I have tried restarting Illustrator and restarting my whole computer, but neither helps.
I am running Illustrator 22.6 on a Windows 10 laptop.
1 vote -
Adobe Illustrator Hidden Layers Show In InDesign
When layered files are placed from Illustrator into InDesign, the files in InDesign show the Illustrator hidden layers. If you're not careful, the files can be presented incorrectly. The only fix I have seen is to resave the Illustrator file, then delete and import the image again in InDesign with the layer options selected. Review each layer before confirming the image placement.
11 votes -
Subtracted hole looks smaller than the same shape put above
I'm noticing when using the pathfinder subtraction feature I'm getting a loss in pixels in the subtracted object. In this instance I have a design that will be printed on a black shirt. I'm subtracting my top black layer from the layers below. I have attached a screen shot for reference. You can see if you compare the subtracted shape to the top black layer there is a loss of line quality. Basically, you cannot get an EXACT subtraction from one shape to another. Even if you use basic shapes you still have a loss of pixels once subtracted. I've…
6 votes -
Both Free Transform tool and bounding box treat narrow objects wrong
I don't use bounding box. It messes with my corner and middle points, it occasionally resizes my art when I just want to drag it by it's side and so on — so I always turn it of.
When I need to scale anything, I pick up Free transform tool.
Alas, both of these marker-ish tools have same problem — they treat narrow objects completely WRONG.See the file attached.
For example, I have a perfectly aligned and sized magenta strip.First, I try to use Free Transform tool to make it taller. AI transform my path not from the…
14 votes -
Printing Resolution Reset
Illustrator speichert folgende benutzerdefinierte Druckvorgabe nicht, und setzt sie sogar beim erneuten Öffnen des zuvor gespeicherten Dokumentes zurück.
Datei > Drucken > Ausgabe > Auflösung
1 vote -
V23.0.1 Unable to drag artwork from Illustrator to PowerPoint and be able to ungroup the artwork.
Yesterday I was able to drag and drop my artwork from Illustrator to PowerPoint and ungroup the artwork. Today after I updated my Illustrator software I can't do this. The drag and drop places an uneditable image.
1 vote -
Stroke panel doesn’t show details
Stroke panel does not work correctly. No details are shown and only after multiple workspace changes, does it sometimes appear.
1 voteThanks for contacting us. your panel is in collapsed state. Please click on double arrow button to expand the same.
Thanks
Anish Kumar
Illustrator Team -
Properties Panel Wrong Dimensions
Properties Panel constantly displaying wrong dimensions for width and height
1 vote -
New guide
When I try to make a new guide it seems to be lock out. Every other command like hide guides, lock guides, etc work. The only one that doesn't work is make guides.
1 voteThis option is enabled only when you select an object. If this doesn’t solve your problem, then please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here
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Links showing up when image is placed but not when file is opened
- macOS Sierra 10.12.6 and Illustrator 23.0.1 (and previously 23.0.0).
I've opened a client supplied illustrator pdf and it shows that all the links are missing. When I place that same file into a new artboard (instead of using file>open) it has all the links embedded and high resolution. I have restarted and updated illustrator with no change.
1 vote -
graph
When changing data in the graph data panel, it's changing the style of the graph itself. I'm used to the graph tool being rubbish, but this is now applying a gradient swatch to all the axis lines when it was previous set to no colour.
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Character Style Options won't save font size as (for example) "4.8", reverts to "4" on file reload
Character Style Options won't save font size as (for example) "4.8", reverts to "4" on file reload
1 vote -
Importing a small PDF file takes 2 minutes
I just opened 6 50kb PDF files and it took 1 minute 50 seconds. Why is it so slow? It has been this slow for a long time and I am sick of it. It makes me wonder why I should pay for this.
1 vote -
Customizable Toolbar - accidental change
Great, these tear-off custamizable toobars!
But when a tool is pressed long, it can be stacked to another tool by accident easily. Getting the icon back to the previous position is not as easy.
Should be nice if this can be done as easy ase stacking two tools.1 vote
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