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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7871 results found

  1. CC 2018 line Mode

    Not really sure (Im new to this program) How to describe this, But I'm sure it's not the norm.

    Graph work on logo in line mode zoomed in.

    I would also love to see a way to select multiple paths after creating them in the layers panel. One by one is tedious.

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  2. With "Snap to Point" on, the cursor doesn't change colour to indicate a snap to anchor will occur

    I just switched to AI 2017 from AI 2015 and i'm noticing this straight away. In preview mode and artwork modes. Turning on Smart Guides helps in some situations but in other cases it fails to identify a Snap when an anchor is around. Snap to Point should work independently of Smart Guides anyhow.

    Massively annoying.

    4 votes
    1 comment  ·  Tools  ·  Admin →
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  3. Invalid Export Location

    When I "Export Selection" on an artboard, the "Export for Screens" window comes up. I select the asset, and choose the export location. No matter what location I choose I get an error upon export - "Invalid Export Location".

    2 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  4. Cannot set tint percentage to C (cyan) value except by sliding cursor

    Illustrator CC 2018
    Windows 10

    If I want to set the tint value of a CMYK colour to the same percentage as the Cyan number (66 in the example below), my only option is to slide the cursor, because typing the value or raching the value with the keyboard arrows don't work.

    This was already an issue with CS6, on both Mac and PC.

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. Clicking to the side of a (point) text doens't put cursor at the end of line

    Illustrator CC 2018
    Mac OS X El Capitan and Windows 10

    This used to work on CS6 (at least on Mac): with type tool selected, having clicked anywhere in the middle of a text (point, not area), if I wanted to go to the end of the line (eg to continue typing), I could click anywhere to the right of the text and the cursor would move to the end of the line.

    Now, if I do that, it deselects the text (sometimes creates a new point text.

    If I want to continue typing, I have to click exactly just…

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. Properties panel and Puppet Warp tool are inaccessible

    Why can't I access my Properties panel and Puppet Warp tool? Is it a bug or some other issue?

    1 vote
    1 comment  ·  Properties Panel  ·  Admin →
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  7. Borders_Dashed Treatment Changes Spot Color to Process

    I draw a box, stroke it with a spot color, apply a "borders_dashed" treatment. The Spot color becomes process. Please fix.

    2 votes
    Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  8. Variable font with Adobe World-Ready Composers

    Variable font dont work with Adobe World-Ready Composers. (Only regular adobe composers) so no variable font on rtl launguage (working perfect on browser)

    2 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our release – 23.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  9. Group selection + free transform no longer works on text boxes to resize area without changing text

    When I have a textbox open in Illustrator, in the past I could use the group selection tool to select just the box surrounding the type and manipulate that without affecting the text but now the bounding box doesn't even appear when I have the box selected without the type.

    Currently to manipulate the box without the type I would need to individually adjust each anchor point on the box, the free transform tool was previously very convenient for working around the fact that there's no actual feature to distinguish between manipulating the text box and the actual type but…

    2 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  10. Trackpad zooming causing an earthquake on Illustrator CC 2018

    Zooming in via the trackpad causes an unexpected earthquake-like glitch. Zooming in via keyboard shortcuts work as expected.

    Also, at the end of the video, I show off the full screen bug, which has been present since CC 2017 version after updating to High Sierra. This also happens in probably all other applications (its like this too I believe in Ps and Id) Thought that would've been fixed by now! Thanks.

    3 votes
    0 comments  ·  Performance  ·  Admin →
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  11. JPG export to RGB keeps coming up with an error

    In CC 2017 when I try and export a file to a RBG JPG file an error keeps coming up saying that the file cannot be written due to an error.

    This has been happening for a while now.

    2 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  12. Zoom to Selection Doesn't Work within Text

    When I zoom in on Illustrator CC (21.1.0) it works great, zooming in on the object I have selected. The problem occurs when I have a bit of text within a larger textbox selected. When I zoom in, instead of centering around the object, it zooms in on the center of my screen, often putting the selected type out of sight.

    (If I have the textbox itself selected, it's fine. It's just if I'm using the type tool to select and edit type.)

    3 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. Can’t use kerning between two characters with Cintiq plugged in

    I can’t use the "kerning between two letters" in the Character panel when working on my Imac with Cintiq plugged in. This part of the Character panel is set to "Auto". The pop up with "metric" and "optical" is not showing up. I can kern between two characters manually, but would like to set a whole word to "optical". The bug disappears when I am plugging off my Cintiq and working with the mouse on my Imac. Horrible. Fix this.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  14. All printer functions bugged

    Printing no longer works at all in Illustrator v22.0.0. Printing to our HP DesignJet 1100PS fails to pickup color representations as well as alignment. Additionally, printing to a laser cutter driver fails to render thin lines properly. Both of these functions work if exported to PDF, then printed from outside of Illustrator

    1 vote
    1 comment  ·  Print  ·  Admin →
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  15. When setting the leading, cannot select "auto"

    When trying to set the leading, cannot re-select "auto"

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Empty artboard name which changes itself when artboard is resized

    I have a simple template for business card, made long ago, with a single artboard inside.
    Today I created new document based on this template and AI22 has shown this single artboard with no name (which was never touched in template and always was default 'Artboard 1'). It displays as 'Artboard 1' in Artboards paleette, but tag is missing.
    Next, when I add height to this artboard in Control panel, it got renamed to 'Artboard 2', both in tag and palette.
    If I undo this and make change again, it got 'Artboard 3' and so on.
    I expect this artboard…

    2 votes
    0 comments  ·  Documents and Artboards  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  17. Opening AI and PS at the same time seems to destroy AI

    Opening AI and PS at the same time seems to destroy AI.

    1 vote
    0 comments  ·  Launch  ·  Admin →
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  18. CC2014 No artboard names (macOS Sierra - 10.12)

    When using Illustrator CC2014 with macOS Sierra (10.12.6) no artboard names appear. Can this bug be rectified please?

    3 votes
    1 comment  ·  User Interface  ·  Admin →
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  19. Distorted Rotated text in an "Envelope"

    Rotating text that is within an "Envelope" shape distorts the text. It shouldn't.

    1 vote
    2 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  20. The "HDV 1080" preset needs fixing

    The "HDV 1080" preset resolution is 1920x1080. Small point, but the resolution of HDV is 1440x1080, so the naming of it is kinda wrong. I think in Photoshop, AE & Premiere, it's referred to as the "HDTV 1080" preset, so I think it's probably a mistake/typo by someone at Adobe.

    Also, the preset gives you an extra artboard which is 14400 x 14400 px for some reason (I imagine it's also a bug), so when you try to export your file, it always defaults to exporting this artboard unless you delete it. Again, small thing but clearly a mistake and…

    3 votes
    2 comments  ·  Documents and Artboards  ·  Admin →
    How important is this to you?
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