398 results found

1. Color picker is not working

   Color picker is not working at all

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Deleting colors from Swatches panel crashes Illustrator

   In Illustrator 2026, 30.0, on a Mac running 15.6.1, any time I go to delete a swatch, any swatch, any number of swatches, it immediately crashes the program. I reset preferences and nothing changed...still crashes. Started a new file in case there was something going on with the old one, still crashes.

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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3. Spot swatch color is not saved correctly when changing the color of an existing swatch

   1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

   2. The version of Adobe Illustrator (desktop): 30.0

   3. The steps you were taking when you experienced the issues:
      Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

   4. Your expected result and the actual result:
      Expected result is that the rectangle in the file when opened in Acrobat should be 100% yellow, following the example above, or whatever the spot swatch color was changed to. Actual result is that the rectangle remains the original color when the document was first saved. If the spot swatch is changed, then copied into a new document then it displays correctly when saved.

   5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
      Open the file in Illustrator and the rectangle is yellow. Open the file in Acrobat and the rectangle is cyan.

   Why does this matter? Many production printing RIPs use the embedded PDF data in the .ai file. If the spot swatch color data is not being updated correctly on a subsequent file save this causes issues in production workflows.

   1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

   2. The version of Adobe Illustrator (desktop): 30.0

   3. The steps you were taking when you experienced the issues:
      Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

   4. Your expected… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Reproducible at the team’s side, will be fixed

4. Illustrator forgets to undo the document color mode switch

   Here’s a simple test.
   1. Create and RGB-based document — the title says 'RGB'
   2. Draw something
   3. Change the color mode of the document into CMYK — the tab’s title changes accordingly (notice the History displays the generic 'Undo' instead of expected 'Document color mode CMYK')
   4. Draw something else again
   5. Start undoing steps, either with Cmd/Ctrl+Z or with the History panel. When you reach up the first object drawn, the tab’s title should display RGB — but it still says CMYK! ...and if you hover over the title, the hint appears saying it’s RGB (or not!) ...and if you draw something after this, it stays CMYK now. Ai forgets the document was an RGB one and never undoes it!

   If I try this in an older version, without History in it, like CC2017 — it works as expected.

   Here’s a simple test.
   1. Create and RGB-based document — the title says 'RGB'
   2. Draw something
   3. Change the color mode of the document into CMYK — the tab’s title changes accordingly (notice the History displays the generic 'Undo' instead of expected 'Document color mode CMYK')
   4. Draw something else again
   5. Start undoing steps, either with Cmd/Ctrl+Z or with the History panel. When you reach up the first object drawn, the tab’s title should display RGB — but it still says CMYK! ...and if you hover over the title, the hint appears saying it’s RGB (or not!) ...and… more

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5. 拡大縮小

   バージョン30.0で拡大縮小ツールで「パターンの変形」のみを行おうとした際、ダイアログ上で「オブジェクトの変形」「パターンの変形」の両方のチェックが入った状態（もしくはオブジェクトの変形からパターンの変形に変更）から、「オブジェクトの変形」のチェックを外して「パターンの変形」のチェックのみにして実行するとパターンの変形が何度やっても実行されない。（最初から「パターンの変形」のみにチェックが入っていた場合のみパターンの変形が実行される）
   場合によっては、その後のオブジェクトの拡大縮小も挙動がおかしくなるので再起動が必要になる。
   なお、他の変形ツールに関しては未確認。

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   Need More Info  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. Command+V not working in Pantone Connect

   I just had an automatic update for Illustrator version [30.0], and since then, copying the hex code and pasting with shortcut Command+V is not working in the Pantone Connect extension. It seems that it is working with a right click of the mouse, but does anyone have an idea why the shortcut is not working anymore, as this was way faster?
   I'm on Apple M4 Pro 24GB Version 15.6.1 (24G90).

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7. 2026 converted RGB file to CMYK, won't go back

   Got a new computer, downloaded Illustrator vs 2026, and signed in to Illustrator. I opened a file, started working on it, and noticed all my colors in the color panel were CMYK. The overall color setting was still RGB in the title at the top, and under color settings. Not only was everything in the color panel CMYK, but all of the options to change that were greyed out. Somehow, opening up a 2025 file in 2026 corrupted my color setting at the panel level and wouldn't let me change them back. I haven't disassembled my old PC, so I pulled up my file in Illustrator 2025, and the colors were RGB at all levels. It was not corrupted on my old setup.

   I am not sure if the bug happened because I didn't upgrade my old Adobe Illustrator on my old computer, and then just started opening files in Adobe Illustrator 2026, so my files didn't get updated to the new software version, or what is happening. This is something that you need to look into, though.

   *I am giggling that I am the only one complaining about my files getting changed to CMYK instead of RGB?

   So I fixed this piece of artwork by creating a new RGB file and copying and pasting my artwork into that new file. No need for anyone to tell me how to fix the problem, but I shouldn't have to continue to copy and paste all my artwork from the old PC to new RGB files because ADOBE has a BUG! Bugs need to be fixed completely!

   Thanks Sj
   PS: If you don't have something nice, good, truthful, kind, and useful, then don't answer me. I deleted my last account on Adobe forums because I got attacked and told I wasn't good enough to be a designer because I asked a question on how to do something after a big update and change (I had just moved from a 2004 version to Creative Suite when it went to subscription, and things were different). If you are that kind of person, your opinion is none of my business, and I will actively work to get you banned if you choose violence. I am no longer a walk-away type of person.

   Got a new computer, downloaded Illustrator vs 2026, and signed in to Illustrator. I opened a file, started working on it, and noticed all my colors in the color panel were CMYK. The overall color setting was still RGB in the title at the top, and under color settings. Not only was everything in the color panel CMYK, but all of the options to change that were greyed out. Somehow, opening up a 2025 file in 2026 corrupted my color setting at the panel level and wouldn't let me change them back. I haven't disassembled my old PC, so I… more

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   Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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8. RGB images embedded into a CMYK document are labeled as RGB still in Control panel

   Illustrator30.0版本 在CMYK模式下 从外面复制图片进文档 图片会是RGB颜色 而不是CMYK
   这个问题从29.8版本就开始出现

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   2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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9. "Can't define a pattern from the current art"

   Discovered in 29.8.1, also seen in beta 30.0.21. Both on MacOS 14.7.6.

   1. Draw some shapes. Select them.
   2. Object > Pattern > Make
   3. "Can't define a pattern from the current art" pops up instead of pattern edit mode.

   Dragging the shapes to the Swatch palette still works, luckily, so I can get on with what I want to do, but what the heck?

   ---

   oookayyy, further exploration reveals that it is something about one particular global color swatch?!? see attached file.

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10. Swatch Info rendering / grouping issue

    I was creating a tutorial for the swatches info, and I had a bug with the swatch object creation.

    I think the edge rendered outside the canvas but it created a group of patterns and text. total gitchout, but illustrator is stable, I filmed attached screeshot explaining

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11. Fehler bei Bildern beim Ändern vom Dokumentfarbmodus RGB <=> CMYK (Bilder gehen kaput)

    System: Windows 11 Pro, Illustrator 29.8.1

    Ich habe folgendes Problem:
    Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:

    • teilweise werden sie komplett schwarz,
    • teilweise stark verfärbt,
    • teilweise nur in Fragmenten dargestellt.

    Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.

    Das gleiche Verhalten tritt auf, wenn ich ein Bild aus einem CMYK-Dokument in ein RGB-Dokument einfüge. Wird ein schwarzes Bild über den Dateiexplorer neu verknüpft, erscheint es wieder korrekt.

    Zum Nachstellen bzw. Ursachenfindung habe ich ein RGB-Dokument erstellt und dort mehrere Bildvarianten platziert:
    - 1.RGB.jpg (Ausgangszustand, alle Bilder korrekt sichtbar)
    - 2.RGB-zu-CMYK.jpg (nach Umschalten des Dokumentmodus auf CMYK sind die RGB-Bilder zerstört)
    - 3.CMYK-zurueck-RGB.jpg (nach Rückstellen auf RGB sind die RGB-Bilder wieder korrekt, die CMYK-Bilder jedoch schwarz)

    Daraufhin habe ich die gleichen vier Bilder anstatt verknüpft eingebettet und mehrfach zwischen RGB und CMYK gewechselt – dabei traten keinerlei Probleme auf. Alle Bilder blieben stabil, ohne Schwarz oder Verfärbungen.

    Meine Vermutung: Illustrator verliert beim Umschalten des Dokumentfarbmodus den Bezug zu den verknüpften Dateien, was zu den beschriebenen Fehlern führt.

    Workaround: Bilder einbetten. Das funktioniert zuverlässig, vergrößert aber die Dateigröße erheblich (was bei meinen Layouts mit meist 6 verschiedenen Versionen pro Plakat sehr unpraktisch ist).

    Fragen:
    Haben andere Nutzer das gleiche Problem?
    Handelt es sich um einen bekannten Bug?
    Gibt es eine Lösung, ohne Bilder einbetten zu müssen?

    MfG Ralf Fleischer

    System: Windows 11 Pro, Illustrator 29.8.1

    Ich habe folgendes Problem:
    Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:

    • teilweise werden sie komplett schwarz,
    • teilweise stark verfärbt,
    • teilweise nur in Fragmenten dargestellt.

    Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.

    Das gleiche Verhalten tritt auf, wenn… more

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    Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. Can’t edit colors in a selection

    When going to edit a color CMYK mixture the mixtures go blank and then it acts as if their is no fill color. I am trying to edit the CMYK mix to match the PMS mix and it keeps glitching after my latest update. You can see in my image that even though the color is slected it shows no color in the fill or a question mark.

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    Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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13. App Lag when using Recolor

    I am working with Adobe Illustrator 29.7.1 on Windows.
    When using the Recolor dialog the app stops responding to any command or action I take outside from the artwork display.
    The app also doesn't inform me if there is a crash or that the app is not responding.
    Thanks in advance

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    Need More Info  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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14. Object appearance defaults when selecting new colors (white fill, black stroke)

    When selecting a new color swatch value from the menu (see image) often times when the document has first been opened or an object has not been selected during this session, any selected objects revert to the default appearance - 1 pt outline, black stroke, white fill - regardless of what they were before. Then you have to undo what happened and try again to apply your changes. It's a minor inconvenience, but it only showed up in the last 3 updates. A clean install doesn't fix this issue. This can happen just a single time, or multiple times with a file.

    When selecting a new color swatch value from the menu (see image) often times when the document has first been opened or an object has not been selected during this session, any selected objects revert to the default appearance - 1 pt outline, black stroke, white fill - regardless of what they were before. Then you have to undo what happened and try again to apply your changes. It's a minor inconvenience, but it only showed up in the last 3 updates. A clean install doesn't fix this issue. This can happen just a single time, or multiple times with… more

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    11 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue and it is available in the pre release build for v30.0

    
    

    Give it a try and share your observations.

15. Pattern Scale Not Working

    My pattern scale has stopped working recently for user created patterns (it works ok on the default patterns). Previously I could create a pattern but dragging into the swatch menu, and then when I dragged the corners, the scale of the pattern would adjust along with the size of my shape. Now it does not.

    I have checked that "Transform Both (object and pattern)" is selected from the Transform Panel dropdown, along with Settings > General > Transform Pattern Tiles is also checked on.

    This has been going on since late July 2025 - I've tried every troubleshooting method I can think of along with suggestions I've seen posted. This morning I reset my illustrator preferences (didn't work) and just unstalled and reinstalled Illustrator via Creative Cloud (fulling removing preferences during uninstall). It is still not working after the reinstall.

    Please help! This is a large part of my workflow that's affected. The ONLY way I can get a pattern to scale now is through cmd+click on object > Transform > Scale - which is cumbersome. Is there anything else I can try to reinstate the normal pattern scaling?

    Operating System: Mac OS Sequoia 15.6, Adobe Illustrator 29.7.1

    My pattern scale has stopped working recently for user created patterns (it works ok on the default patterns). Previously I could create a pattern but dragging into the swatch menu, and then when I dragged the corners, the scale of the pattern would adjust along with the size of my shape. Now it does not.

    I have checked that "Transform Both (object and pattern)" is selected from the Transform Panel dropdown, along with Settings > General > Transform Pattern Tiles is also checked on.

    This has been going on since late July 2025 - I've tried every troubleshooting method I… more

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    8 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Seems to work fine in the latest general 2025 release, build 30.0.

    Please comment back if it still misbehaves.

16. Recent colors become None when Global or Spot Colors are used

    Some Recent Colors are displayed as the None Swatch when Spot or Global colors have been added to the Recent Colors.
    Turn on in the Edit > Color Settings all checkboxes for warnings about Mismatches or Missing profiles.
    The default is unchecked. When they are unchecked, you will get no warning when opening a file with Global (or Spot) Colors in the Recent Colors and the file just opens without showing the problem.
    When you have turned the warning checkboxes On in the Color Settings and have Quit Illustrator after adding the Global or Spot Colors in the Recent Colors, you get a warning about a Missing Profile (which is not true) when you create or open a file while the Global (or Spot) Colors are still in the Recent Colors (they are available across documents). If you click OK the file opens, just as it would with the warnings off. The warning will not show again during the current session. But if you click Cancel (as many times as the number of Global/Spot Colors that you have in your Recent Colors). The file will open with the recent Global/Spot Colors converted to None.

    Some Recent Colors are displayed as the None Swatch when Spot or Global colors have been added to the Recent Colors.
    Turn on in the Edit > Color Settings all checkboxes for warnings about Mismatches or Missing profiles.
    The default is unchecked. When they are unchecked, you will get no warning when opening a file with Global (or Spot) Colors in the Recent Colors and the file just opens without showing the problem.
    When you have turned the warning checkboxes On in the Color Settings and have Quit Illustrator after adding the Global or Spot Colors in the Recent Colors,… more

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    3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    
    

17. Message d'erreur à la création d'un motif dans illustrator

    Wacom sous windows
    Illustrator v29.7.1

    Lorsque je veux créer un motif d'après une illustration vectorielle que j'ai réalisée sous illustrator, j'ai un message d'erreur : "impossible de définir un nouveau motif d'après l'illustration active."
    Pouvez-vous m'aider car je suis bloquée dans mon travail. C'est très urgent.
    Merci beaucoup

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    Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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18. Swatches disappear in Swatches panel when switching between documents

    I've got two documents open. An RGB one, and a CMYK one. When I CMD+TAB between the two, all the current swatches disappear. I have to click on a different 'view swatches' button to make them appear. This happens EVERY TIME. I just updated to the latest version of Illustrator thinking it would fix it, but it doesn't.

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    18 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    
    

19. Recent Colors is adding the [None] swatch as K=0 and apply white

    When fill is focused, setting [None] adds the white (K=0) chip into Recent Colors sections.
    Doesn’t happen for strokes.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    
    

20. I can't delete or merge swatches.

    I have 4 separate issues, all stemming from the swatches panel:
    1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
    2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
    3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
    4. Using the command "select all unused," and then trying to delete the batch, doesn't work regardless of whether I click the trash symbol or use the flyout menu.

    These issues are making it maddening to set up production artwork for a client because I obviously want to limit the colors in the swatch panel to the colors that are used in the document.

    It's like Illustrator is "remembering" colors that were active in previous versions of the file, and is preventing those global swatches from being deleted or merged even if there is currently no artwork with the swatch applied (I triple checked).

    One experiment I've tried is to save a new version of the file, delete all the artwork except for one shape with pure black and one shape with pure white. If I then try the "select all unused" and delete, it deletes most of the swatches, but keeps the ones with the red slash (see attachment).

    As always, I feel compelled to ask, why are we the users forced to pay a premium for design software that is full of persistent bugs?

    I'm on Illustrator 29.6.1 on an iMac running OS 13.7.6.

    I have 4 separate issues, all stemming from the swatches panel:
    1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
    2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
    3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
    4. Using the command "select all unused," and then trying to delete the batch,… more

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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