419 results found

1. Color settings become unsynchronized when any image gets placed in document

   After the 30.2.1 update, (mac os 26.3.1, Win 11) I noticed a very strange and annoying behavior in Illustrator. It's about Color Settings. I use "Europe General Purpose 3" and I apply it via Bridge to all apps, i.e. Photoshop, InDesign and Illustrator. Everything works and when I look in those apps color settings — I see "synchronized" everywhere. However, if I place any image in Illustrator — "synchronized" immediately changes to "unsynchronised". Even if I change to "Europe General Purpose 3" in the settings dropdown (in Illustrator) again and save the Ai document - when it opens, I see "unsynchronised" again in the Color Settings panel. I haven't seen such nonsense since 2006 when I started working with Illustrator. I believe this is just a bug and it will be fixed in the next version. Does anyone else have this situation?

   After the 30.2.1 update, (mac os 26.3.1, Win 11) I noticed a very strange and annoying behavior in Illustrator. It's about Color Settings. I use "Europe General Purpose 3" and I apply it via Bridge to all apps, i.e. Photoshop, InDesign and Illustrator. Everything works and when I look in those apps color settings — I see "synchronized" everywhere. However, if I place any image in Illustrator — "synchronized" immediately changes to "unsynchronised". Even if I change to "Europe General Purpose 3" in the settings dropdown (in Illustrator) again and save the Ai document - when it opens, I see… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Illustrator forgets to undo the document color mode switch

   Here’s a simple test.
   1. Create and RGB-based document — the title says 'RGB'
   2. Draw something
   3. Change the color mode of the document into CMYK — the tab’s title changes accordingly (notice the History displays the generic 'Undo' instead of expected 'Document color mode CMYK')
   4. Draw something else again
   5. Start undoing steps, either with Cmd/Ctrl+Z or with the History panel. When you reach up the first object drawn, the tab’s title should display RGB — but it still says CMYK! ...and if you hover over the title, the hint appears saying it’s RGB (or not!) ...and if you draw something after this, it stays CMYK now. Ai forgets the document was an RGB one and never undoes it!

   If I try this in an older version, without History in it, like CC2017 — it works as expected.

   Here’s a simple test.
   1. Create and RGB-based document — the title says 'RGB'
   2. Draw something
   3. Change the color mode of the document into CMYK — the tab’s title changes accordingly (notice the History displays the generic 'Undo' instead of expected 'Document color mode CMYK')
   4. Draw something else again
   5. Start undoing steps, either with Cmd/Ctrl+Z or with the History panel. When you reach up the first object drawn, the tab’s title should display RGB — but it still says CMYK! ...and if you hover over the title, the hint appears saying it’s RGB (or not!) ...and… more

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3. Swatch pattern reduces scale when copied from one illustrator document to another

   When I copy a CAD drawing from one illustrator document to another, the pattern swatch scale in the CAD reduces.
   I've noticed it doesn't happen with every swatch, only some. Sometimes the CAD itself will also reduce scale.
   I have also noticed that if I create a new document I won't have this issue, however when I paste it into an already existing document, this is when the problem is usually occurring.
   I have doubled checked the canvas size for both documents, and they are the same.
   This is in version 30.2.1.

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   9 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have this issue fixed in our latest release - v30.3

   
   

   Please update your Illustrator to this version and try it out.

4. Illustrator 2026 Eyedropper Leaves Previous Fill Color Hidden in Nested Objects

   In Illustrator 2026, the Eyedropper tool sometimes applies the sampled appearance to the selected group/subgroup level instead of replacing the actual appearance of the underlying object.

   This creates a dangerous prepress issue: the object visually appears recolored, but the previous fill color remains inside the nested object structure. The old color does not appear as a separate duplicated object when ungrouping. It only becomes visible after entering isolation mode several levels deep. If that internal element/fill is deleted, the entire object disappears, which confirms it is not a duplicate object but the original object retaining its previous appearance.

   Expected behavior: the Eyedropper should copy and apply the selected appearance as it did in Illustrator 2025, replacing the object’s actual appearance without leaving the previous color hidden inside nested groups.

   Actual behavior: Illustrator 2026 sometimes stacks the new appearance above the object/group while preserving the previous internal fill, causing incorrect color separations and a high risk of production errors in packaging/prepress workflows.

   I'm a very experienced user. This started on Illustrator 2026. 2025-2024 were OK.

   In Illustrator 2026, the Eyedropper tool sometimes applies the sampled appearance to the selected group/subgroup level instead of replacing the actual appearance of the underlying object.

   This creates a dangerous prepress issue: the object visually appears recolored, but the previous fill color remains inside the nested object structure. The old color does not appear as a separate duplicated object when ungrouping. It only becomes visible after entering isolation mode several levels deep. If that internal element/fill is deleted, the entire object disappears, which confirms it is not a duplicate object but the original object retaining its previous appearance.

   Expected behavior:… more

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   Need More Info  ·  7 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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5. Object appearance defaults when selecting new colors (white fill, black stroke)

   When selecting a new color swatch value from the menu (see image) often times when the document has first been opened or an object has not been selected during this session, any selected objects revert to the default appearance - 1 pt outline, black stroke, white fill - regardless of what they were before. Then you have to undo what happened and try again to apply your changes. It's a minor inconvenience, but it only showed up in the last 3 updates. A clean install doesn't fix this issue. This can happen just a single time, or multiple times with a file.

   When selecting a new color swatch value from the menu (see image) often times when the document has first been opened or an object has not been selected during this session, any selected objects revert to the default appearance - 1 pt outline, black stroke, white fill - regardless of what they were before. Then you have to undo what happened and try again to apply your changes. It's a minor inconvenience, but it only showed up in the last 3 updates. A clean install doesn't fix this issue. This can happen just a single time, or multiple times with… more

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   15 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The latest build 30.2.1 doesn’t do this anymore, works as expected.

6. Data integrity bug: Illustrator 30.3 changes CMYK swatch values after pasting clipboard bitmap image and reopening file

   Product: Adobe Illustrator Desktop
   Version tested: 30.3
   Document color mode: CMYK
   Issue type: Data integrity / color swatch value corruption

   Summary:
   Adobe Illustrator 30.3 reproducibly changes CMYK swatch values after a bitmap image from the system clipboard is pasted into a CMYK document. The issue appears after saving, closing, and reopening the .ai file.

   Steps to reproduce:

   1. Create a new CMYK document in Illustrator 30.3.
   2. Create a CMYK swatch, for example C10 M10 Y10 K0.
   3. Paste any bitmap screenshot/image from the system clipboard into the document.
   4. Save the .ai file.
   5. Close the file.
   6. Reopen the file.
   7. Check the CMYK swatch value.

   Actual result:
   The CMYK swatch value changes from C10 M10 Y10 K0 to approximately C9.77 M9.77 Y9.77 K0 after reopening the file.

   Expected result:
   The CMYK swatch value should remain exactly C10 M10 Y10 K0. Pasting a bitmap image from the system clipboard should not modify existing CMYK swatch definitions.

   Additional observations:

   • The issue is reproducible in Illustrator 30.3.
   • The issue is specifically triggered by bitmap images pasted from the system clipboard.
   • If no clipboard bitmap image is pasted, the CMYK swatch value does not change.
   • CMYK values such as 0%, 50%, and 100% do not appear to change.
   • Values such as 10% change to approximately 9.77%, which suggests a possible unintended 8-bit quantization or percentage remapping.
   • This is not just a display issue. The saved file reopens with changed CMYK swatch values.

   Impact:
   This is a serious print/prepress data integrity issue. It can silently alter exact CMYK swatch values, brand colors, and production colors in saved Illustrator files.

   Product: Adobe Illustrator Desktop
   Version tested: 30.3
   Document color mode: CMYK
   Issue type: Data integrity / color swatch value corruption

   Summary:
   Adobe Illustrator 30.3 reproducibly changes CMYK swatch values after a bitmap image from the system clipboard is pasted into a CMYK document. The issue appears after saving, closing, and reopening the .ai file.

   Steps to reproduce:

   1. Create a new CMYK document in Illustrator 30.3.
   2. Create a CMYK swatch, for example C10 M10 Y10 K0.
   3. Paste any bitmap screenshot/image from the system clipboard into the document.
   4. Save the .ai file.
   5. Close the file.
   6. Reopen the file.
   7. Check the CMYK swatch… more
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7. Adobe Illustrator Pantone Connect LAB Color Bug

   My team is running into a bug with Pantone Connect integration in Illustrator.

   Steps to repeat:
   1. Create Adobe Illustrator file.
   2. Add Pantone swatch with Pantone Connect.
   3. Swatch is LAB color, as it should be.
   4. Save as PDF.
   5. Import PDF into InDesign, and it comes in as a CMYK Pantone swatch.
   6. If we import the native AI file, it comes comes in as a LAB Pantone swatch.

   We also noticed that if you put something like a rectangle in the document, and have it selected, when you select your swatch in Pantone Connect, it will add the Pantone LAB swatch to swatches, but it will fill the rectangle with a CMYK swatch of the color. So, then if you click on the flyout menu in the Swatches palette, and select "unused colors" that Pantone swatch will be selected, because it's not really tied to anything in the document. The rectangle is filled with CMYK, not Pantone.

   My team is running into a bug with Pantone Connect integration in Illustrator.

   Steps to repeat:
   1. Create Adobe Illustrator file.
   2. Add Pantone swatch with Pantone Connect.
   3. Swatch is LAB color, as it should be.
   4. Save as PDF.
   5. Import PDF into InDesign, and it comes in as a CMYK Pantone swatch.
   6. If we import the native AI file, it comes comes in as a LAB Pantone swatch.

   We also noticed that if you put something like a rectangle in the document, and have it selected, when you select your swatch in Pantone Connect, it will… more

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8. Harmony rules selector bug

   When I open the harmony rules selector in the Color Guide, it always shows the rules for the color red even if I have selected any other color.

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9. Colour Guide - Set Base Colour doesn't recognise filled object, only with a stroke

   Version 30.3 Set base colour only recognises object that has a stroke colour. Will not recognise object with only a fill colour. When trying to fill an object with a colour from the colour guide, it will only colour the object with a stroke of the selected colour.

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10. Illustrator in 30.3 version stopped reading spot colors (like Pantones) from greyscale PSD files.

    When placing a grayscale PSD file with added spot color (it can be either Pantone or custom spot), only the grayscale is readed into Illustrator, spot color is being ignored. TIF files and CMYK colorspace files work normally.

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11. Sometimes I can't make a pattern from an embedded image via Object > Pattern > Make. Sometimes I can.

    1. Drop an image into Illustrator.
    2. In the Links palette, make sure this image is embedded.
    3. Select the image. Object > Pattern > Make. A dialog box pops up saying that I can't make a pattern from this art. Try again several times with different images, keep failing.
    4. Drag the image into the swatch palette. A pattern is made from it.
    5. Start writing this bug report.
    6. Try doing Object > Pattern > Make again to get the precise text of the error in step 3. Suddenly it works.
    7. wtf?!?

    I can't get this to start happening again now. Maybe it'll happen again if I reboot the system? I might try later, I wanna get some work done here. Sorry this isn't a solid repro, maybe it'll get added to some other bug reports later and help nail this down?

    1. Drop an image into Illustrator.
    2. In the Links palette, make sure this image is embedded.
    3. Select the image. Object > Pattern > Make. A dialog box pops up saying that I can't make a pattern from this art. Try again several times with different images, keep failing.
    4. Drag the image into the swatch palette. A pattern is made from it.
    5. Start writing this bug report.
    6. Try doing Object > Pattern > Make again to get the precise text of the error in step 3. Suddenly it works.
    7. wtf?!?

    I can't get this to start happening again now. Maybe it'll happen… more

    2 votes

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12. Swatches are all white

    my swatches are all white but when I click on a color it shows the actual color

    Processor Intel(R) Core(TM) i9-14900HX (2.20 GHz)
    Installed RAM 64.0 GB (63.6 GB usable)
    System type 64-bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display

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    3 votes

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    Need More Info  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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13. Swatches disappear in Swatches panel when switching between documents

    I've got two documents open. An RGB one, and a CMYK one. When I CMD+TAB between the two, all the current swatches disappear. I have to click on a different 'view swatches' button to make them appear. This happens EVERY TIME. I just updated to the latest version of Illustrator thinking it would fix it, but it doesn't.

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    19 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

14. Swatch color values get adjusted proportionally when pasting a value with Ctrl/Win+V

    New Swatch dialog always adjust values proportionally when just pasting a value.

    Here are the steps to reproduce the bug (and the GIF):

    1. In a new CMYK document create a global swatch with CMYK 33 10 33 0
    2. Confirm, edit the swatch again
    3. Copy '20' value as text from anywhere
    4. Paste the value into the M input — using Ctrl/Win+V (I’m on Windows)

    Ai would turn both '33' values into '66', doubling it, as if Ai thinks I want to adjust values proportionally — as if I HOLD Ctrl when CONFIRMING the value — while I haven’t confirmed it yet...
    If I paste using Shift+Insert, the values stay unchanged as expected.

    It could have been a nice trick, to choose if I want to proportionally change values or not — similar to how some panels in Ai allow to temporarily constrain values with Ctrl held, like Color or Transform — but... we have no way to just PASTE without it :)

    New Swatch dialog always adjust values proportionally when just pasting a value.

    Here are the steps to reproduce the bug (and the GIF):

    1. In a new CMYK document create a global swatch with CMYK 33 10 33 0
    2. Confirm, edit the swatch again
    3. Copy '20' value as text from anywhere
    4. Paste the value into the M input — using Ctrl/Win+V (I’m on Windows)

    Ai would turn both '33' values into '66', doubling it, as if Ai thinks I want to adjust values proportionally — as if I HOLD Ctrl when CONFIRMING the value — while I haven’t confirmed it yet...… more

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15. Swatches don’t display names on hover

    Please restore the display of color names when hovering over a color swatch in the palette.

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    3 votes

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Enabling Show Tool Tips in Preferences > General helped to have the names for swatches on hover back

16. DICカラーの表示がおかしい

    Ver30.3で新規ファイルを作成したうえでカラーにDIC指定をすると、色がくすんで表示されます。CMYK値に変換したとき、くすんだ色のままの数値になってしまいます。
    新規ではなく以前作ったファイル上でDICカラーを指定した場合はこれまで通りの表示になっています。
    設定の変更で対応可能でしょうか？

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    1 vote

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Got resolved with toggling the way Spot Colors are handled with a dedicated Spot Colors option in the Swatches panel’s dropdown menu

17. BUG: Swatch color not changing with selection of different element.

    When selecting individual elements in my .ai file, the swatch bar does not show the actual color. Instead, it shows the previously selected color.

    Something changed - you used to be able to select an element and easily determine which color it was. This glitch is a major problem - as I'm trying to prep my files for print and a small error will be quite costly.

    Instead, I have to double-click the "fill" color in the top of the swatch bar to open up the cmyk build

    Illust 2026. OS 13.7.8

    2 votes

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18. Text copied from web paste white but swatch says its black

    Since version 30.1 anytime i paste text into a file, the text will past white instead of black like it use too. All swatch areas say it is black but the text will be white. This has gotten pretty annoying because everytime i paste in text i have to change the color of it.

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

19. Swatches panel not correctly displaying "Registration Black" swatch label, showing random characters, in a template file

    Opening up a company template .ait file and Swatches panel not displaying "Registration Black", but instead showing random characters. Wanted to know cause, if can be prevented, and/or corrected. Also if this is just some odd bug.

    We do have a central server location to access file since we do have in-office and remote workers. Everyone is instructed though regardless of location to grab files and work locally, but can not guarantee that this is done 100% of the time.

    PC - Windows 11
    Illustrator v28.7.10
    Illustrator v30.2.1 - also check on another system

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    2 votes

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    Need More Info  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. Pattern Scale Not Working

    My pattern scale has stopped working recently for user created patterns (it works ok on the default patterns). Previously I could create a pattern but dragging into the swatch menu, and then when I dragged the corners, the scale of the pattern would adjust along with the size of my shape. Now it does not.

    I have checked that "Transform Both (object and pattern)" is selected from the Transform Panel dropdown, along with Settings > General > Transform Pattern Tiles is also checked on.

    This has been going on since late July 2025 - I've tried every troubleshooting method I can think of along with suggestions I've seen posted. This morning I reset my illustrator preferences (didn't work) and just unstalled and reinstalled Illustrator via Creative Cloud (fulling removing preferences during uninstall). It is still not working after the reinstall.

    Please help! This is a large part of my workflow that's affected. The ONLY way I can get a pattern to scale now is through cmd+click on object > Transform > Scale - which is cumbersome. Is there anything else I can try to reinstate the normal pattern scaling?

    Operating System: Mac OS Sequoia 15.6, Adobe Illustrator 29.7.1

    My pattern scale has stopped working recently for user created patterns (it works ok on the default patterns). Previously I could create a pattern but dragging into the swatch menu, and then when I dragged the corners, the scale of the pattern would adjust along with the size of my shape. Now it does not.

    I have checked that "Transform Both (object and pattern)" is selected from the Transform Panel dropdown, along with Settings > General > Transform Pattern Tiles is also checked on.

    This has been going on since late July 2025 - I've tried every troubleshooting method I… more

    11 votes

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    8 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Seems to work fine in the latest general 2025 release, build 30.0.

    Please comment back if it still misbehaves.