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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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346 results found

  1. Color values of existing objects change when images are placed by drag & drop

    A bug report was received on the Japan Forum stating that when an image with a color profile embedded that differs from Illustrator's color settings is placed by drag-and-drop, the color values of existing objects are changed.

    Here are the steps to reproduce the problem.
    Save the image with Adobe RGB (1998) embedded as an example.
    Specify sRGB in Illustrator's color settings and set a color management policy other than "None".

    Under the above conditions, when an image file is dragged and dropped onto a document, the color values of the existing objects are changed.
    This behavior may be a…

    19 votes

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  2. Color mode changing issue (Grayscale mode)

    Hi,

    We are using Adobe Illustrator CS6 & CC22, for image color conversion.

    Input: Figures in RGB mode & color RGB
    Output: Figures in CMYK mode & color Grayscale

    Manual Process:
    When we change color mode manually by following below step, then no issues color mode was changed successfully:

    Step 1:Select Image.
    Step 2:Go to File Menu -> In Document Color Mode Select RGB Color.
    Step 3:Go to Edit Menu -> Edit Colors Select Convert to GrayScale.
    Step 4:Go to File Menu -> In Document Color Mode Select CMYK Color.

    Now our output images will be in CMYK mode &…

    2 votes

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  3. Can't recolour a shape or object

    I can't seem to recolour shapes or objects in the latest version of Illustrator. Normally, I would be able to insert a hex code, press enter and it'll be done.

    However, now, I have to insert the hex code and click on one of the other boxes for the colour to load before pressing enter. In this case, sometimes the wrong colour appears and I'd have to adjust the RGB/CMYK/HSB numbers to get the right colour. This happened when I was trying to insert a thistle colour and ended up with beige.

    Even worse, I sometimes enter the hex code…

    1 vote

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  4. Colors in newly created files get neon-like saturated

    I have created some new files while being connected to a projector (NEC).
    When opening the same files later without being connected to the projector, the colors are extremely saturated.

    File saved without an embedded color profile as I always do.

    The screenshot doesn't capture it well

    1 vote

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  5. Pattern image is not copied to clipboard

    When copying an asset to clipboard (using Ctrl/Cmd + C) SVG data in clipboard doesn't have custom image pattern. However, if the asset is exported the image pattern is included in the SVG file.

    MacOS Monterey 12.5 Apple M1 Pro
    Adobe Illustrator 26.5

    Steps to reproduce:
    1. Download and open FlowerDress.ai - https://drive.google.com/file/d/1vKlyAV2ahPACBnPpe8TUGUXnpznQ3rIf/view?usp=sharing
    2. Make sure it looks like on the screenshot - https://drive.google.com/file/d/1Ji71P6F5nw3O5KAjfjhp_pmKmCpZNLy0/view?usp=sharing
    3. Select the dress and hit Ctrl/Cmd + C.
    4. Paste it in any code editor (vscode).

    Actual Result - https://drive.google.com/file/d/10jE12CQuTzYf0ZCh4paWJor4RDRot-aj/view?usp=sharing
    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 239.18 354.03">
    <defs>
    <style>…

    2 votes

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  6. 35 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  7. Illustrator changes color values when pasting between documents

    When I copy and paste vector objects between documents (both in CMYK mode), it often slightly changes color values, unless I hit Cmd+C three or four times before pasting. It also often pastes unformatted text in default Myriad Pro font (workaround is also hitting Cmd+C multiple times (!?)). I work in printing industry, I am very familiar with color modes and stuff, have proper synchronised color settings, but this is really annoying.

    iMac Retina 5K 27"
    Both Illustrator25 and 26.x

    1 vote

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  8. Color changes when document is closed

    I am working on several documents with a specific color, and when I close the AI file, the color switches to a different HEX code.

    This issue has no pattern that I can understand, since it does not happen with all documents. It is even more odd because if I choose the color I want with the eyedropper, it remains correct, but if I write the HEX code, it does not. Besides, the color profile doesn't change when this happens, at least that I'm aware of.

    1 vote

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  9. カラーコード入力で色を変えると戻れない

    Illustrator 26.2.1
    windows10 21h1

    カラーモードRGBでカラーパネルもRGBでの作業で、カラーコード(#と6桁)を打ち込んで色を変え、前の色に戻したいなとctrl+z(取り消し)を押すと挙動がおかしいです。
    まったく戻らなかったり、カラーコードを打ち込む前の操作に戻ったりします。

    コミュニティに投稿し、再現されている方がいるのでバグだと思います。

    ご対応のほどよろしくお願い致します。

    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%82%AB%E3%83%A9%E3%83%BC%E3%82%B3%E3%83%BC%E3%83%89%E3%82%92%E6%89%8B%E6%89%93%E3%81%A1%E3%81%99%E3%82%8B%E3%81%A8%E6%88%BB%E3%82%8C%E3%81%AA%E3%81%84/td-p/12870738

    8 votes

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた「カラーパネルの RGB カラーコードでの色変更が、操作(アクション)として正しく認識されない現象」の再現を確認いたしました。

    開発の対応状況などは、こちらでご報告できればと存じます。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  10. Screenshot Preview Placement In Illustrator (Mac OS) changes document color profile

    When taking a screenshot on a Mac (Big Sur, 11.7) a small preview of the screenshot appears in the bottom right corner of the screen. If you grab that preview before it disappears, you can place it in an email, chat app, or any other software that will accept it, including Illustrator and Photoshop. It's a nice little time-saver. However, when I grab that preview and place it in Illustrator, the document becomes either "Untagged CMYK" or "Display" (RGB) on its own. I didn't notice this for a very long time, but was constantly having color problems, only to find…

    1 vote

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  11. Motifs are eaten on artboard on exit of using pattern tool

    Hi please could someone tell me why this happens. When I exit the pattern tool by either clicking cancel or done. The motifs on the artboard are eaten away. Some times half of it or all of it, after exiting pattern tool. Sometimes text on the artboard gets filled with images. Like the text James was filled with the Noah image I have a video to demonstrate what happens but it won’t upload. .

    1 vote

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  12. Illustrator keeps oversaturating the color space even though modes/swatches are set correctly.

    When opening a file (usually with photography), illustrator will oversaturate all the colors regardless of color settings. Everything will be set to consistent CMYK settings but the colors show up so saturated and it's impossible to work in that space.

    2 votes

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  13. CC Library to Illustrator Swatch: Name Length Bug Creates Magenta Spot Color

    When adding a Color Swatch to Illustrator from the CC Library:

    If the CC Library item's name is over a certain number of characters, Illustrator cannot import the swatch correctly.

    Instead, Illustrator imports the CC Library color as a Magenta Spot Color.

    The only workaround currently is to shorten the CC Library item's name to match the maximum allowed characters for an Illustrator Swatch, and then import the color.

    FIX: Allow more characters for Illustrator Swatch names to be compatible with with CC Library character length for items.

    6 votes

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  14. Saving to Creative Cloud is Changing My Patterns

    This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
    Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is…

    4 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  15. 色違いで作ったパターンがコピペされない

    MacOS Catalina 10.15.7 Illustrator 2021(25.3.1)

    同じ模様のパターンの色違い3つ作成(ABCとする)→
    ABCに塗ったオブジェクトをコピー→
    別ファイルにペースト→
    オブジェクトすべてがAの塗りになり、BCのパターンはペーストされない

    コピペされないBCを別のオブジェクトに塗り
    再度コピペしても、勝手にAの塗りに変換されます。
    同ファイル内でコピペしても同じ現象がおきます。

    フォーラムでも質問しました。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0/%E8%89%B2%E9%81%95%E3%81%84%E3%81%A7%E4%BD%9C%E3%81%A3%E3%81%9F%E3%83%91%E3%82%BF%E3%83%BC%E3%83%B3%E3%81%8C%E3%82%B3%E3%83%94%E3%83%9A%E3%81%95%E3%82%8C%E3%81%AA%E3%81%84/m-p/12137562#M25502

    19 votes

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    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた「ver.25.3.1 でパターンスウォッチのコピー&ペーストで予期しない結果になる」問題を修正した、Illustrator 2021(ver.25.4.1)を一般リリースいたしました。

    Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。

    もし、修正されていないような場合は、コメントをお願いいたします。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  16. 31 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  17. Clicking Reset button in Recolor Artwork panel, sets 'Reset' as default button

    When using Recolor Artwork to adjust an artwork's colors, I click 'Reset' to return to previous colors. Then I adjust the colors again, and when I'm satisfied with the result, I hit Enter. This should apply the settings to the artwork. But it resets all of the settings, because 'Reset' is highlighted and hitting Enter activates it, instead of the 'OK' button, which is expected to work.

    Adobe Illustrator 2022 on Windows 11

    1 vote

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  18. Creating a new swatch group from selection adds swatches that aren't used anywhere.

    At the end of a project, I like to select everything on an artboard and create a swatch group with "Convert Process to Global" checked in order to clean up my swatches and make final global tweaks to color.

    Often a handful of swatches will be added that aren't apparently used anywhere. I can verify this by selecting the swatch as a fill or stroke, then choosing Select > Same Fill (or Stroke) color. Nothing will be selected for either option. So is this a glitch, or how else can I find and delete the source of the swatch?

    3 votes

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  19. Global Color swatch copied into new document even if not used on element being copy/pasted.

    Problem: create a square with stroke=0 and fill=100% black. Copy and paste into new document and color swatches are okay. Now go to first document and add a Global Color swatch (i.e. Pantone Green) but don't add it to the square (so it's still stroke=0 / fill=100% black). Copy the square and paste it into a new document. For some reason, that Global Color (Pantone Green) swatch is added to the swatch palette of the new document. Now choose 'Select All Unused', the Pantone Green is selected to prove it's not being used in the element (square) you copy/pasted from…

    7 votes

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  20. Error al crear patrones

    Cuando uno crea patrones a la vez se crean como cuadrados que serparan lo patrones esta se puede ver cuando uno expande el objeto, pero tambien a la vez afecta en el diseño cuando lo llevamos a Photoshop.

    1 vote

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