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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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371 results found

  1. Numeric keypad not functioning properly in AI v27

    When trying to type in numeric values in the swatches, it will change as you type the default back to "zero". I've gone back and forth between v26 and v27 and it appears to be working fine in 26. It is pretty much anywhere you have to type in numeric values.

    MacOS Monterey v12.6.1

    iMac (Retina 5K, 27in - 2020)
    3.8GHz 8-core intel Core i7
    128 GB 2667 MHz DDR4
    Wireless Mac Keyboard/Magic Mouse

    Adobe Illustrator V27.2

    2 votes

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  2. Color guide options reset to default on Illustrator restart

    1. Windows 10 22H2 build 19045.2486
    2. Illustrator 27.2
    3. Open Color Guide Options from Color Guide panel -> customize Steps and/or Variation value -> close and open Illustrator
    4. Expected: Color Guide panel remembers options Result: options reset to default values (4 steps, 100% variation) so you have to re-enter them every time you start Illustrator
    5. not file specific, also happens when setting options with no file open - screenshots attached
    4 votes

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  3. Color UI won't stop auto filling in shapes with a last used color

    I don't know if this is a bug or not, but ever since updating to Illustrator 27.2, the color picker in the color UI (after holding shift + click) won't stop auto filling in selected shapes with the last applied color used to fill in a previous shape. This is very frustrating and significantly bogging down workflows.

    Running on MacOS Monterey version 12.0.1 using Illustrator version 27.2

    1 vote

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  4. Color Mismatch when copy/pasting within Ai

    In 27.2, copy/paste, while staying in Ai gives a color profile mismatch warning.

    This is weird and should never happen. It also asks to Merge color swatches.

    1 vote

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  5. Pressing Ctrl/Cmd+Enter in Color field no longer adjusts other color values proportionately with live color preview since 27.1.1

    Prior to 27.1.1, when live color changes were made, we were able to use Ctrl/Cmd+Enter after changing a value to proportionally move all other sliders, which is an equivalent of dragging a slider with Ctrl/Cmd key held.
    The face the preview is now live should not kill this old feature., since Ai surely can remember previous values.

    11 votes

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  6. 색 오류

    RGB, CMYK 변환을 하지도 않았는데,

    작업을 하다 보면 색상이 탁해져있습니다.

    실제 컬러값도 변경 되어있었습니다.

    오류 해결 부탁드립니다.

    1 vote

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  7. Loading an external swatch library file freezes the app every time.

    Loading a external swatch library freeze the app every time. Loading swatches from a file does not.
    The freeze replicated by different swatch library files. Both my swatch library files .ase and files are offline. My frozen work file is in Creative Cloud.

    (meta feedback: This feedback system is slow and inefficient. I just wanna leave my bug report and leave. I'm working on clock paid by my client so I have no time flipping through pages of others' writing to find a similar feedback and vote. By imposing this inefficient feedback system, Adobe is missing a lot of other…

    1 vote

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  8. Opening Harmony Rules in the Color Guide crashes AI 27.2

    Lately when opening the color guide and clicking on any of the non default harmony rules instantly crashes Illustrator with a segfault. This is happening on several AI files. I am on macOS 13.1 and AI 27.2 on an intel mac. I have attached the crash report from macOS.

    4 votes

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  9. Bug: dragging global swatch to the “plus” button doesn’t work as expected

    MacOS 12.6.2
    Illustrator 27.1.1

    To replicate the issue:
    Create a group of swatches and put a global swatch inside the group.
    Drag this swatch to the [+] button to create a duplicate.
    The actual result: A new global swatch is created outside the group with “Original Name copy” name while the original swatch is also renamed to the same name. Changing one of those swatches also changes the other, they act as one swatch.
    Expected result: the same as when you alt-click the [+] button to duplicate a swatch. A new global swatch is created in the same group, it’s…

    2 votes

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  10. Bug: duplicate color names

    MacOS 12.6.2
    Illustrator 27.1.1
    The issue: one can create multiple swatches with the same name.
    Create a few non-global swatches or use existing ones. Go inside the swatches and edit the names to the same value for all swatches — no error is triggered.

    1 vote

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  11. Certain colors generate #000000 HEX values in Color Picker dialog

    Bug in 2023 (v 27.1.1) Illustrator. Certain colors, when examined with the Color Picker, shows HSB rightness of 0, RGB all 0, and Hex code of #000000. See GIF.

    This is a pretty severe bug with other downstream consequence. Dragging these "broken" colors into swatches, for example, generates pattern swatches instead of process color swatches.

    1. MacOS Ventura 13.0.1 (M1 pro)
    2. 2023 (v 27.1.1)
    3. examining colors by double-clicking the Fill color square
    4. expected: always have valid HSB/RGB/hex returned. Bug: some colors give incorrect values.
    5. See screenshot & video at https://vimeo.com/786775139
    1 vote

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  12. Arrow keys used in Color panel don’t force canvas to update in version 27.1.1 (2023)

    Whenever Arrows or Shift+Arrows key are used to quickly increment the value in a field in th Color panel, without GPU (or with Overprint Preview, which is done with CPU), — the color does not get updated on canvas, while in 26.x version it works just fine.
    The CPU canvas now gets updated only when Tab or Enter get pressed. Pressing an arrow key, with or without a modifier, is a finite operation, and should trigger the redraw event too!

    9 votes

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  13. CMYKのパラメータで触ったもの以外が勝手に0%になる。

    Win10 pro
    Ver. 27.1.1
    CMYKの異なるオブジェクトを選択後、CMYKのいずれかを同じ数値にしようとすると、選択したもの以外のパラメーターが全て0%に変更されてしまう。
    以前はそのようなことはなく、選択したもの以外のパラメーターはキープされていた。
    例えば、C:10,M:20,Y:30:K40とC50:M:60,Y:70,K:80の2つのオブジェクトを選択し、両方のYの値を90に同時に変更しようとした場合、CMKの3つの数値はキープされず勝手に0に変わってしまう。

    3 votes

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  14. Cannot input color code in Websafe RGB

    When i try to add the color code for R, G and B in websafe RGB scheme, as soon as i enter the value for R and move to G, both the fill and stroke becomes null. I can only enter the color code in the bottom text area which has the entire code

    3 votes

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  15. Alt/Opt clicking into the spectrum bar in Color panel now changes both fill and stroke on release

    When I hold Alt/Opt and drag the cursor over the spectrum bar, I am able to change the color of the inactive attribute — in this case stroke, since fill is activated. However, as soon as the mouse button is released, the fill gets changed to the picked color too! This was not the case in the the previous version.

    11 votes

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  16. Color changes when document is closed

    I am working on several documents with a specific color, and when I close the AI file, the color switches to a different HEX code.

    This issue has no pattern that I can understand, since it does not happen with all documents. It is even more odd because if I choose the color I want with the eyedropper, it remains correct, but if I write the HEX code, it does not. Besides, the color profile doesn't change when this happens, at least that I'm aware of.

    1 vote

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  17. Can't recolour a shape or object

    I can't seem to recolour shapes or objects in the latest version of Illustrator. Normally, I would be able to insert a hex code, press enter and it'll be done.

    However, now, I have to insert the hex code and click on one of the other boxes for the colour to load before pressing enter. In this case, sometimes the wrong colour appears and I'd have to adjust the RGB/CMYK/HSB numbers to get the right colour. This happened when I was trying to insert a thistle colour and ended up with beige.

    Even worse, I sometimes enter the hex code…

    1 vote

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  18. Colors in newly created files get neon-like saturated

    I have created some new files while being connected to a projector (NEC).
    When opening the same files later without being connected to the projector, the colors are extremely saturated.

    File saved without an embedded color profile as I always do.

    The screenshot doesn't capture it well

    1 vote

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  19. Color slider

    Mac. OS 12.6. Illustrator 27.0. MacBook Pro 13 inch, M1 chip + external monitor.
    Tried changing color with slider, but the slider hides, doesn't display numbers.
    See screen recording

    1 vote

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  20. Pattern image is not copied to clipboard

    When copying an asset to clipboard (using Ctrl/Cmd + C) SVG data in clipboard doesn't have custom image pattern. However, if the asset is exported the image pattern is included in the SVG file.

    MacOS Monterey 12.5 Apple M1 Pro
    Adobe Illustrator 26.5

    Steps to reproduce:
    1. Download and open FlowerDress.ai - https://drive.google.com/file/d/1vKlyAV2ahPACBnPpe8TUGUXnpznQ3rIf/view?usp=sharing
    2. Make sure it looks like on the screenshot - https://drive.google.com/file/d/1Ji71P6F5nw3O5KAjfjhp_pmKmCpZNLy0/view?usp=sharing
    3. Select the dress and hit Ctrl/Cmd + C.
    4. Paste it in any code editor (vscode).

    Actual Result - https://drive.google.com/file/d/10jE12CQuTzYf0ZCh4paWJor4RDRot-aj/view?usp=sharing
    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 239.18 354.03">
    <defs>
    <style>…

    2 votes

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